Sorriso Thermae Resort & Spa

Hotels
Independent
7.4 (86 reviews)
Via Provinciale Panza 209, Forio, NA, 80075 , Forio , IT

Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Free beach shuttle
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Beautiful location
Relaxing atmosphere
Cons:
Outdated rooms
Cleanliness issues
Breakfast quality disappointing

Categories

Cleanliness
6.54
Rooms are clean but have dated areas; presence of mold was noted.
Service
8.51
Staff were friendly and helpful, making the stay enjoyable.
Location
8.05
Good location with easy access to the beach and stunning views.
Room Quality
6.5
Rooms are outdated and some had issues like mold and broken fixtures.
Amenities
8.53
Good selection of pools and thermal baths; shuttle service to the beach.
Value for Money
7.49
Good value for a relaxing stay, though room quality could be better.
Food and Beverage
6.04
Breakfast disappointing; problems with the buffet and coffee quality.
Overall Experience
7.51
Overall a relaxing stay with beautiful surroundings, but some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:23

Property Description

Escape to a serene oasis at Sorriso Thermae Resort & Spa, where relaxation meets luxury in the heart of Forio.

Spa Bliss
Indulge in rejuvenation at our full-service spa, offering a range of massages, body treatments, and facials designed to pamper your body and mind.

Recreational Paradise
Dive into leisure with two refreshing outdoor swimming pools, relax in one of four hot tubs, or invigorate your spirit at the health club, ensuring endless enjoyment during your stay.

Culinary Delights
Savor authentic Italian cuisine at Oasis Ristorante Pizzeria, or unwind with a drink at the bar/lounger or poolside bar. Start your day right with our complimentary buffet breakfast, served daily.

Experience the ultimate getaway near stunning beaches and lush gardens. Book your stay at Sorriso Thermae Resort & Spa today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 86 reviews
Cleanliness: 6.54
Service: 8.51
Location: 8.05
Room Quality: 6.5
Amenities: 8.53
Value for Money: 7.49
Food and Beverage: 6.04
Overall Experience: 7.51
B
Brian partner
8
Pros:

We were one of the rooms which was away from the main hotel. The room was clean a bit dated by ok. Very good value.

The staff were nice a friendly. The hotel is a nice place to relax. The bus stops outside the hotel and the islands bus service is amazing €14 for a weeks ticket and buses run every 15 minutes even at night.

2025-09-25 via Nuitee
J
Joe
10
Pros:

We are a younger couple and absolutely loved it. Great selection of thermal baths and areas to relax. Beach is 5 min walk, lots of quality sea food restaurants walking distance.
Would definitely go again.

2025-09-25 via Nuitee
E
Eleanor partner
10
Pros:

Excellent stay. This hotel consists of multiple buildings, in the area, so if you want to stay right next to the pool/breakfast area, you might want to call and ask which rooms offer that.
Breakfast was fresh and tasty, the pools were lovely, and the beach shuttle was helpful. You can walk to the beach, but it's steep since Sorriso is at the top of a cliff (giving it excellent views). There are lots of shops nearby if you want to pick up some groceries, sunscreen, or souvenirs. Staff spoke good English and were helpful arranging taxis, providing recommendations, etc. Would definitely go back!

2025-09-12 via Nuitee
C
Christina partner
10
Pros:

We had the most wonderful stay at Sorriso! So much to do at the hotel you honestly don’t ever need to leave for a relaxing stay. We walked 3 minutes up the street and rented scooters for a day to go around the island. The hotel has shuttle service to the beach below. The restaurants were delicious, fresh, local and even a nightlife scene right at the hotel. The staff is so friendly and wonderful we just really had a relaxing stay. 10/10 experience!

2025-08-24 via Nuitee
V
Verified traveler
6
Not the Standard We Expected
Pros:

We booked an upgraded “Classic Double Room” to avoid cheaper rooms in the Separate Building Outside the Hotel. Upon arrival, our luggage was taken, which at first seemed like good service, but only because we had to walk 350 meters up and down steep terrain, past private houses unrelated to the hotel. Finding the way was so difficult that a staff member had to guide us – something they appeared to do for all guests.

At reception we asked if there was a mistake, but were told that other rooms were even further away, while those closer to the main building were of much lower standard. This meant a 700-meter round trip not only for breakfast every morning, but also for every visit to the hotel facilities – something I would never recommend for elderly or less mobile guests.

The rooms are outdated but functional, though we found mold around the air conditioning outlet. Fortunately, we only stayed a week. The view of the sea was beautiful, but that was the highlight.

Pictures online match somewhat, but are clearly more flattering than reality. Mandatory swimming caps in the pool were never mentioned beforehand, and even hotel photos show guests swimming without them. Breakfast was disappointing: staff ate directly from the buffet while guests were still dining, and the coffee machine barely worked. The restaurant view was lovely, but impossible to enjoy due to the number of wasps outside.

Overall, the surroundings are beautiful, but definitely not 4-star standards.

2025-08-24 via Nuitee
G
Georg
10
Pros:

Die Unterbringung in einem separaten Gebäude entsprach voll und ganz unseren Erwartungen. Das ausgezeichnete Reinigungspersonal für die Zimmer verdient besonders erwähnt zu werden.

2025-08-11 via Nuitee
B
Benoît family
6
Pros:

Le personnel du restaurant Oasis était au top. En revanche l’accès à la chambre dans les dépendance est un véritable parcours du combattant, volet roulant cassé, bruit de la climatisation, infiltration d’eau, chasse d’eau cassée… alors que les chambres sont sensée avoir été rénovées. On nous a changé de chambre mais volet roulant également cassé et chasse d’eau également dysfonctionnelle. Petit déjeuner très moyen. 4 étoiles s’est surévalué…

2025-08-09 via Nuitee
J
Julia family
8
Pros:

a lovely hotel with easy access to the beach. The staff were welcoming and accommodating, our room was clean and the air conditioning was much needed. We enjoyed the breakfast and making use of the three swimming pools. would recommend!

2025-08-01 via Nuitee
S
Samira
10
Pros:

Muito boa confortável , lugar lindo

2025-06-22 via Nuitee
R
Roberto
10
Pros:

110% spectacular, visited for my birthday weekend and decided to stay longer, beautiful place, views, amazing staff and services, literally a little piece of paradise, highly recommend, really great, couldn’t be happier, thank you to all of the staff at Sorriso x

2025-06-01 via Nuitee
S
SOFIA partner
10
Pros:

Stayed in the annex which was less than a 2 minute walk from the main property. When we arrived, the staff were very friendly and helpful in helping us order taxis and gave great suggestions. The thermal pool was very relaxing and had a full bar outside to enjoy a drink while relaxing

2025-05-08 via Nuitee
T
Tatyana friends
8
Pros:

the property is a bit shabby

2025-04-10 via Nuitee
I
Iris
6
Basic hotel with nice thermal pools.
Pros:

We came to the hotel mainly because of the thermal pools (Which was the only one in Ischia in this season- November). The pools were great. However, the room was outdated, the bed and pillows were terrible, the shower is looking like 30 years old. Breakfast and dinner were basic. The coffee is from automatic machines and not tasty.

2024-11-30 via Nuitee
G
Gavin
10
Pros:

Beautiful resort

2024-08-07 via Nuitee
H
Halima
6
Pros:

Decu par l’hôtel et l’environnement. Trop isolé de plus l’hotel ne reflete pas ce que l’on voit sur les photos

2024-06-22 via Nuitee
S
Shahida
4
Pros:

Didn’t think staff were very friendly. Very big hotel. Room outside main hotel.
Mosquitos in the room, was bitten all over. No air conditioning.

2024-04-16 via Nuitee
L
Lusantra family
6
Pros:

Too remote for me , facility is nice but for me ,
too confined unless you want to go with car

2023-10-30 via Nuitee
G
Giuseppe
8
Pros:

La struttura è ben tenuta e in una posizione molto panoramica con delle belle piscine termali. Il personale ed i servizi sono generalmente buoni, anche se alla reception vi è stata qualche indecisione. Le vespe sulla balconata della sala colazione sono un bel problema!

2023-09-17 via Nuitee
R
Rhian partner
8
Pros:

Enjoyed our stay at Sorriso, staff were very friendly and helpful. Pool area is lovely. We stayed in the annex building and found the room to be a little outdated, however, this seems to be relatively common for Ischia. Would recommend to others looking for a reasonably priced place to stay in Forio.

2023-08-20 via Nuitee
L
Lowell family
10
Pros:

It is very good hotel for visiting Giardini Poseidoni. There is shuttle to the beach , the rooms are fine. Beautiful view.

2023-07-26 via Nuitee