Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spectacular location and sea views
Excellent pools and spa
Helpful and friendly staff (many mentions)
Shuttle/transfer options to beach and port
Clean and well-maintained property
Pet-friendly
Good food/varied choices
Cons:
Communication issues and some unfriendly staff / limited English
Some rooms dated, small or with maintenance problems (A/C, balcony railing)
Breakfast limited or perceived decline in quality
Perceived poor value / high price

Categories

Cleanliness
8.7
Generally praised as clean and well maintained (e.g., 'Pulita accogliente', 'tutto impeccabile') and positive mentions of housekeeping staff.
Service
8.1
Mixed: many reviews call staff 'gentile e disponibile' and helpful, but a few note poor communication, limited English and some unfriendly interactions.
Location
9.6
Consistently highlighted as spectacular with panoramic sea views and excellent access to the beach (multiple mentions of 'panorama', 'vista spettacolare', shuttle to beach).
Room Quality
7.2
Mixed feedback: some rooms praised for terrace and sea view while others described as dated, small, with issues (faulty A/C, lack of safe, patched balcony railing, pillow complaints).
Amenities
9.2
Strong positives for pools, spa and resort facilities; shuttle service and pet-friendly aspects also noted ('piscine e spa meravigliose', transfer options).
Value for Money
7
Some guests felt price was high relative to services ('molto caro il prezzo rispetto ai servizi offerti'), though others noted options for different budgets.
Food and Beverage
8.8
Generally praised as very good with wide choices and excellent food in several reviews, though a few mention limited or declining breakfast quality.
Overall Experience
7.8
Overall very positive resort experience for many (views, pools, staff), tempered by communication/room issues and occasional value/food concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:22

Property Description

Luxurious Thermal Pools
Sorriso Thermae Resort & Spa offers 5 thermal pools with hydromassage jets, available 24/7, providing a relaxing experience overlooking the stunning bay of Citara and Poseidon Gardens.

Gourmet Dining and Wellness
Indulge in the culinary delights at the 3 on-site restaurants, including the renowned Oasis restaurant with breathtaking coastal views. Unwind at the Elisir Thermae Beauty & SPA, featuring a sauna, beauty treatments, and a freshwater pool for children.

Convenient Amenities and Services
Enjoy spacious and elegant rooms equipped with modern amenities like air conditioning, minibar, and free Wi-Fi. With a free shuttle to/from Citara Beach and Forio D’Ischia harbor, Sorriso Resort & Spa ensures a seamless and enjoyable stay.

Book now for a rejuvenating getaway at Sorriso Thermae Resort & Spa!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

8.3
Based on 880 reviews
Cleanliness: 8.7
Service: 8.1
Location: 9.6
Room Quality: 7.2
Amenities: 9.2
Value for Money: 7
Food and Beverage: 8.8
Overall Experience: 7.8
C
Chiara • extended_group • it
9
2026-09-08 • via Nuitee
R
Runar Andre • extended_group • no
8
2026-09-06 • via Nuitee
4
44 PETER 44 • solo_traveller • de
9
2026-09-03 • via Nuitee
G
Gennaro • couple • it
9
Pros:

La tranquillità delle camere e percorso spa con massaggio eccezionale

2026-09-02 • via Nuitee
E
Eliška • extended_group • sk
10
2026-09-02 • via Nuitee
Z
Zeljko • solo_traveller • rs
8
2026-09-01 • via Nuitee
A
Alice • solo_traveller • it
9
Personale gentile e disponibile
Pros:

Ottima posizione

Cons:

Nulla. Suggerirei opzioni vegetariane al menu

2026-08-31 • via Nuitee
T
Tatsiana • couple • it
9
Bello
Pros:

Struttura ben curata e pulita

Cons:

Per il rapporto qualità prezzo va bene tutto

2026-08-31 • via Nuitee
A
Armando • couple • it
4
4 stelle …ma non offre servizi dí uno standard da 4 stelle ….
2026-08-27 • via Nuitee
G
Gennaro • couple • it
10
2026-08-27 • via Nuitee
A
Arianna • solo_traveller • it
8
2026-08-27 • via Nuitee
L
Lyudmyla • couple • no
8
Pros:

Мне прнравилось все кроме еды.

Cons:

Скудные однообразные завтраки. Это были худшие завтраки из все отелей такого класса где я только была. Набор одних и тех же продуктов в течении 10 дней. На ужин Еда приготовлена очень плохо, совершенно не вкусно !

2026-08-27 • via Nuitee
P
Pasquale • couple • it
5
2026-08-25 • via Nuitee
F
Francesco • couple • it
8
Breve e intensa
Pros:

Posizione

Cons:

Di non aver nessuna convenzione con i lidi balneari

2026-08-25 • via Nuitee
A
Ana • family_with_children • it
4
2026-08-24 • via Nuitee
B
barbara • solo_traveller • gb
8
Very good
Pros:

Peaceful, welcoming, friendly staff, lovely animation nights

Cons:

Terrible WiFi connection

2026-08-23 • via Nuitee
L
Linda • couple • it
9
Rilassante e curato
Pros:

Staff gentile e disponibile, struttura molto grande e ben curata, camere ampie e dotate di ogni comfort, colazione a buffet ricca e varia. Ho trascorso 5 giorni all’insegna del relax, tornerò sicuramente

Cons:

La piscina più piccola rispetto alle aspettative, ma assolutamente valida

2026-08-23 • via Nuitee
A
Ana • solo_traveller • pt
8
Boa estadia em Sorriso Thermae Resort & Spa
Pros:

As piscinas, o bar da piscina, o pequeno almoço, a vista é linda. Tudo muito agradável. Foi uma óptima estadia

Cons:

As almofadas. O quarto era pequeno.

2026-08-23 • via Nuitee
M
Maria grazia • couple • it
8
Pros:

Vasta scelta

2026-08-22 • via Nuitee
G
GIOVANNI • couple • it
8
2026-08-21 • via Nuitee