Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spectacular location and sea views
Excellent pools and spa
Helpful and friendly staff (many mentions)
Shuttle/transfer options to beach and port
Clean and well-maintained property
Pet-friendly
Good food/varied choices
Cons:
Communication issues and some unfriendly staff / limited English
Some rooms dated, small or with maintenance problems (A/C, balcony railing)
Breakfast limited or perceived decline in quality
Perceived poor value / high price

Categories

Cleanliness
8.7
Generally praised as clean and well maintained (e.g., 'Pulita accogliente', 'tutto impeccabile') and positive mentions of housekeeping staff.
Service
8.1
Mixed: many reviews call staff 'gentile e disponibile' and helpful, but a few note poor communication, limited English and some unfriendly interactions.
Location
9.6
Consistently highlighted as spectacular with panoramic sea views and excellent access to the beach (multiple mentions of 'panorama', 'vista spettacolare', shuttle to beach).
Room Quality
7.2
Mixed feedback: some rooms praised for terrace and sea view while others described as dated, small, with issues (faulty A/C, lack of safe, patched balcony railing, pillow complaints).
Amenities
9.2
Strong positives for pools, spa and resort facilities; shuttle service and pet-friendly aspects also noted ('piscine e spa meravigliose', transfer options).
Value for Money
7
Some guests felt price was high relative to services ('molto caro il prezzo rispetto ai servizi offerti'), though others noted options for different budgets.
Food and Beverage
8.8
Generally praised as very good with wide choices and excellent food in several reviews, though a few mention limited or declining breakfast quality.
Overall Experience
7.8
Overall very positive resort experience for many (views, pools, staff), tempered by communication/room issues and occasional value/food concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:22

Property Description

Luxurious Thermal Pools
Sorriso Thermae Resort & Spa offers 5 thermal pools with hydromassage jets, available 24/7, providing a relaxing experience overlooking the stunning bay of Citara and Poseidon Gardens.

Gourmet Dining and Wellness
Indulge in the culinary delights at the 3 on-site restaurants, including the renowned Oasis restaurant with breathtaking coastal views. Unwind at the Elisir Thermae Beauty & SPA, featuring a sauna, beauty treatments, and a freshwater pool for children.

Convenient Amenities and Services
Enjoy spacious and elegant rooms equipped with modern amenities like air conditioning, minibar, and free Wi-Fi. With a free shuttle to/from Citara Beach and Forio D’Ischia harbor, Sorriso Resort & Spa ensures a seamless and enjoyable stay.

Book now for a rejuvenating getaway at Sorriso Thermae Resort & Spa!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

8.3
Based on 880 reviews
Cleanliness: 8.7
Service: 8.1
Location: 9.6
Room Quality: 7.2
Amenities: 9.2
Value for Money: 7
Food and Beverage: 8.8
Overall Experience: 7.8
Z
Zoltán • couple • hu
10
2026-11-01 • via Nuitee
G
Georg • couple • de
9
2026-11-01 • via Nuitee
S
SUE • couple • it
7
2026-10-31 • via Nuitee
V
Vicky • couple • ie
10
2026-10-23 • via Nuitee
N
Nathalie • family_with_children • ch
9
Séjour mère-fille
Pros:

La chambre était propre et au calme. Nous n'avons pas entendu le bruit de la route à côté. Les piscines sont idéales pour un séjour et il y a beaucoup de vacanciers seniors. Il y a des arrêts de bus devant l'hôtel pour aller dans les 2 sens.

Cons:

Il était impossible d'aller à la plage à pied car le chemin était fermé et il fallait absolument réserver des navettes pour s'y rendre ce qui rendais les choses moins fluides. J'espère que le chemin empruntable à pied sera bientôt restauré car il est très utile.

2026-10-20 • via Nuitee
E
EDGARDO • couple • it
10
2026-09-19 • via Nuitee
L
Luisa • solo_traveller • il
5
2026-09-19 • via Nuitee
L
Luisa • solo_traveller • il
4
Pros:

Расположение и работа персонала на рецепшин.

Cons:

Комнаты не оборудованы.Не было чайников и элементарной посуды.Нет сейфа..Завтрак очень скудный и однообразный.

2026-09-17 • via Nuitee
S
Silvia • solo_traveller • it
9
Pros:

Servizi, piscine, posizione, cortesia del personale

Cons:

Materassi
Servizio al ristorante della mezza pensione, frettoloso e sciatto, piu adatto ad un albergone per gruppi che ad una struttura così accogliente

2026-09-16 • via Nuitee
S
Szerencses • couple • sk
10
2026-09-16 • via Nuitee
T
tommaso • family_with_children • it
7
Pros:

TUTTO BELLO

2026-09-15 • via Nuitee
T
tricca90 • solo_traveller • it
8
2026-09-15 • via Nuitee
N
NICOLA • extended_group • mt
8
2026-09-15 • via Nuitee
A
Angelo • solo_traveller • br
8
Pros:

Spacious room, wonderful thermal swimming pools, good service at the hotel, and a convenient location. Breakfast full of good options.

2026-09-13 • via Nuitee
C
Chiara • extended_group • it
9
2026-09-08 • via Nuitee
R
Runar Andre • extended_group • no
8
2026-09-06 • via Nuitee
4
44 PETER 44 • solo_traveller • de
9
2026-09-03 • via Nuitee
E
Eliška • extended_group • sk
10
2026-09-02 • via Nuitee
G
Gennaro • couple • it
9
Pros:

La tranquillità delle camere e percorso spa con massaggio eccezionale

2026-09-02 • via Nuitee
Z
Zeljko • solo_traveller • rs
8
2026-09-01 • via Nuitee