Comfort Suites Suffolk - Chesapeake

Hotels
•
Comfort Suites
7.4 (741 reviews)
5409 Plummer Blvd , Suffolk , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Breakfast was fine
Room was comfortable
Friendly staff
Cons:
The hotel was dirty
Customer service issues
Outdated facilities

Categories

Cleanliness
5.48
Multiple reviews indicate the hotel was dirty, with specific mentions of issues like black mold and dirty carpets.
Service
8.45
Generally received positive comments regarding service, but some negative interactions were noted.
Location
8.99
Location was praised for being convenient and away from traffic.
Room Quality
6.44
Some rooms were comfortable, but issues such as outdated facilities and cleanliness were reported.
Amenities
6.97
Breakfast quality and limited options were mentioned; amenities were viewed as basic.
Value for Money
7.43
Customers had mixed feelings about whether the price matched the quality of their stay.
Food and Beverage
7.98
Breakfast was mentioned positively but with some limitations on options.
Overall Experience
7.45
Mixed reviews overall; while the stay met some expectations, significant issues led to dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:29

Property Description

Premiere All-Suite Hotel at Bridgeway Commerce Park
Located near major corporations and government facilities, the Comfort Suites Near Joint Forces hotel offers a convenient and comfortable stay for business and leisure travelers alike.

Free Amenities and Delicious Breakfast
Guests can enjoy complimentary high-speed internet, local calls, coffee, and a delicious hot breakfast with a variety of options, including customizable waffles and grab-and-go bags for early risers.

Relaxation, Fitness, and Business Facilities
Unwind in the indoor pool and hot tub, stay active in the fitness room, or utilize the on-site business center and meeting facilities for work or events. The hotel also offers guest suites with convenient amenities and charging outlets for electronic devices.

Book your stay at the Comfort Suites Near Joint Forces hotel for a seamless blend of convenience and comfort during your visit to the Portsmouth area.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 741 reviews
Cleanliness: 5.48
Service: 8.45
Location: 8.99
Room Quality: 6.44
Amenities: 6.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.45
J
Johne't • solo_traveller • us
6
2026-04-24 • via Nuitee
K
Keisha • solo_traveller • us
6
Cons:

The breakfast area was filthy. From the counters to the juice dispensers.

2026-04-22 • via Nuitee
J
Jasmine • couple • us
10
2026-04-21 • via Nuitee
Q
Quaneisha • extended_group • us
8
2026-04-20 • via Nuitee
L
Lenora • solo_traveller • us
8
2026-04-16 • via Nuitee
C
Chameaka • couple • us
10
2026-04-16 • via Nuitee
D
Donise • solo_traveller • us
1
I was locked out of my room for an hour and 30 mins on the day the locked were getting updated in th
Pros:

I was locked out of my room for an hour and 30 mins on the day the locked were getting updated in the building. I was not compensated for the issues and for that reason I was extremely late for my next event.

clean and location

Cons:

clean rooms and location

2026-04-15 • via Nuitee
J
Jennifer • couple • us
7
Decent value hotel. Always seems clean. Breakfast ends very early but they do have a fridge and microwave in the rooms.
Pros:

The property was conveniently located for my destination. I've stayed with this comfort inn before and it was decent. I've heard the breakfast is good but it ends so early that I have never made it. They really should offer breakfast until 10am. The beds were decent and the bedding seemed nice and clean. The staff is always very nice and helpful with any needs we may have. The small thins aside that I've written below, it is a value hotel and it has been clean each time we've visited plus the kid just love the pool. If they could fix the heat, that would be amazing. We will probably stay here again but it would be really great if they would fix the broken/ripped appliances and furniture things in the rooms.

Cons:

I book this hotel for the indoor pool. It was very cold this time. Almost unbearable to swim in but the kids got in anyway until they were shivering. The rooms need some care. The last room I stayed in the microwave was burnt inside. This time it was better but still worn inside with peeling paint on the inside. My desk chair had a tear in it making it uncomfortable for the kids to share and eat at the little desk. We had to put a blanket over the chair. The ice machine always has a pool of water in the bottom of it and no grate. So you have to hold the bucket and full it at the same time.

2026-04-14 • via Nuitee
L
Lockwood • solo_traveller • us
10
2026-04-12 • via Nuitee
R
Renita • solo_traveller • us
7
Pros:

The hotel was clean. The breakfast was good. The staff was friendly and very helpful and the location was very nice and quiet.

Cons:

The only thing I can complain about is the pool's heater was broken so we weren't able to use it but everything else was really good.

2026-04-01 • via Nuitee
D
Dawayne r • family_with_children • us
10
2026-03-31 • via Nuitee
J
Jefferson • family_with_children • us
9
Pros:

The comfort of the rooms and staff friendliness

Cons:

Slow elevator and for breakfast wasn't much to choose from

2026-03-31 • via Nuitee
M
Meaghan • family_with_children • us
8
2026-03-29 • via Nuitee
B
Byronmayfield • couple • us
8
2026-03-29 • via Nuitee
C
Clayton • couple • us
1
Roaches. Still haven’t gotten my refund back that I was told I’d get..
Pros:

Not the roaches

Cons:

Roaches

2026-03-28 • via Nuitee
C
Chris • couple • us
4
Need a discount since I had to take a cold shower
Pros:

Breakfast

Cons:

No hot water in shower

2026-03-28 • via Nuitee
J
Jefferson • family_with_children • us
8
Pros:

The environment and the staff were amazing and definitely met all my needs for the weekend

Cons:

The pool was too cold, and the jacuzzi wasn't working

2026-03-27 • via Nuitee
S
Sharpe • solo_traveller • us
7
Pros:

Ok

Cons:

The pool wasn't working my whole reason for picking comfort suits

2026-03-24 • via Nuitee
B
Bernice • family_with_children • us
9
2026-03-24 • via Nuitee
J
Jackson • couple • us
10
2026-03-23 • via Nuitee