Comfort Suites Suffolk - Chesapeake

Hotels
•
Comfort Suites
7.5 (651 reviews)
5409 Plummer Blvd , Suffolk , US
+1 757-337-4011

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms and fresh smell reported frequently
Comfortable beds
Friendly and helpful staff at front desk and breakfast
Good location near shopping and restaurants; quiet
Pool, gym and hot tub/Jacuzzi available
Good value for price; multiple guests said they'd return
Accessible rooms available with appropriate amenities
Breakfast praised by several guests (when good)
Cons:
Inconsistent hot water / lukewarm showers reported
Broken or non-working amenities (ice machines, in-room coffee maker, ironing board)
Slow elevators and limited luggage carriages
Occasional musty smell in rooms; two small cockroaches reported
Parking shortages / limited close parking
Maintenance and grounds upkeep issues (weeds, overgrown shrubbery)
Mixed breakfast quality and limited options for non-pork eaters
Uncomfortable/small pillows for some guests

Categories

Cleanliness
8
Generally praised as clean and fresh smelling in many reviews; a few mentions of musty smell in one room and two small cockroaches as isolated issues.
Service
7.5
Staff frequently described as friendly and helpful at front desk and breakfast staff; some comments about maintenance/staffing shortcomings and requests for loyalty discounts.
Location
8.5
Multiple reviewers highlighted a good, quiet location near shopping and restaurants; convenient for many guests and repeatedly noted as a positive.
Room Quality
7
Rooms often called comfortable with good beds, but recurring issues noted (small/uncomfortable pillows, lukewarm shower water, weak A/C, broken ironing board, occasional musty smell).
Amenities
6.5
Pool, gym and hot tub praised and present, but several amenity problems reported (non-working ice machines, broken in-room coffee maker, slow elevators, limited luggage carriages, parking shortages).
Value for Money
8
Several reviewers called it the best bang for the money or noted decent prices and willingness to return, indicating strong perceived value.
Food and Beverage
7
Mixed feedback: some guests loved the breakfast (varied hot options), while others found offerings limited (e.g., pork-focused) or poor, leading to an overall mixed score.
Overall Experience
7.5
Many guests reported a pleasant, family-friendly stay and said they'd return; occasional maintenance and amenity issues tempered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Premiere All-Suite Hotel at Bridgeway Commerce Park
Located near major corporations and government facilities, the Comfort Suites Near Joint Forces hotel offers a convenient and comfortable stay for business and leisure travelers alike.

Free Amenities and Delicious Breakfast
Guests can enjoy complimentary high-speed internet, local calls, coffee, and a delicious hot breakfast with a variety of options, including customizable waffles and grab-and-go bags for early risers.

Relaxation, Fitness, and Business Facilities
Unwind in the indoor pool and hot tub, stay active in the fitness room, or utilize the on-site business center and meeting facilities for work or events. The hotel also offers guest suites with convenient amenities and charging outlets for electronic devices.

Book your stay at the Comfort Suites Near Joint Forces hotel for a seamless blend of convenience and comfort during your visit to the Portsmouth area.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 651 reviews
Cleanliness: 8
Service: 7.5
Location: 8.5
Room Quality: 7
Amenities: 6.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 7.5
J
Jonathan • couple • us
5
2026-10-30 • via Nuitee
F
Falan • couple • us
7
Pros:

Location

Cons:

Water wasn’t hot elevators really slow and it stink

2026-10-25 • via Nuitee
C
Caitlynn • family_with_children • us
10
Best bang for your money
Pros:

Friendly staff and clean overall! Lots of towels in the bathroom and smart tvs! The breakfast was fantastic with lots of room to enjoy it!

Cons:

Pillows could be more comfortable but I also could have brought my own! I wish the rooms smelled as good as the hallways! Our room had a slightly musty smell to it but the hallways always smelled so good!

2026-10-21 • via Nuitee
C
Claude • solo_traveller • us
10
Pros:

The rooms smelled clean and looked like it was well taken care of.

Cons:

Nothing. Everything was perfect.

2026-10-13 • via Nuitee
A
Anne VICTORIA • couple • us
10
Beautiful facility, friendly staff
Pros:

Beautiful grounds. Comfortable beds. Clean and fresh smelling. Near shopping.

Cons:

Not a single thing

2026-10-11 • via Nuitee
A
Ashley • couple • us
10
Would return! It was a nice stay
Pros:

Comfortable beds decent prices

Cons:

Very populated

2026-10-10 • via Nuitee
Z
Zavier • solo_traveller • us
8
2026-10-08 • via Nuitee
M
Melvin • solo_traveller • us
10
Pros:

Very nice place to stay

2026-09-20 • via Nuitee
C
Chotiboon • extended_group • th
8
2026-09-15 • via Nuitee
J
Julius • couple • us
7
2026-09-14 • via Nuitee
L
Lisa • couple • us
8
My stay was very pleasant
Pros:

Nice and clean

Cons:

The breakfast wasn’t that good I don’t eat pork that’s about all they had so I only got coffee

2026-09-14 • via Nuitee
K
Kevin • solo_traveller • us
5
Pros:

Comfortable

Cons:

None of the ice machines worked, coffee maker in room was broke

2026-09-10 • via Nuitee
P
Patricia • solo_traveller • us
10
Pros:

Quiet, clean

2026-09-08 • via Nuitee
P
Phillip • solo_traveller • us
10
Pros:

I didn't get her name but she was working the front desk almost our entire stay she was awesome and very friendly the whole time

2026-09-07 • via Nuitee
J
Janae • couple • us
8
I had a good time wish they could give me a discount because I stay there a lot
Pros:

I like how clean the rooms are

Cons:

They should give more towels and rags and thicker quality

2026-09-06 • via Nuitee
J
Jasmine • family_with_children • us
8
2026-09-04 • via Nuitee
A
Angelo • couple • us
6
2026-08-27 • via Nuitee
J
John • couple • us
5
served a need
Pros:

breakfast bar was poor

2026-08-21 • via Nuitee
C
Colin • couple • us
7
Quiet comfortable location
Pros:

• Very comfortable beds
• liked how quiet location is
• plenty of restaurants and bars nearby(not walking distance)
• black-out curtains

Cons:

• during our two night stay, we encountered 2 small cockroaches
• shower water wouldn’t get hot, it would stay lukewarm majority of the time
• ironing board was broken and wouldn’t stand up
• small a/c unit was not very strong

2026-08-10 • via Nuitee
F
Freeman • couple • us
6
Pros:

It was okay

Cons:

N/a

2026-08-06 • via Nuitee