Residence Inn Florence

Hotels
•
Residence Inn
8.8 (295 reviews)
2660 Hospitality Boulevard , Florence , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean amenities
Cons:
Dirty rooms
Noise issues

Categories

Cleanliness
7.51
Multiple mentions of dirty rooms, with consistent complaints about cleanliness.
Service
9.48
Staff were described as friendly and accommodating in several reviews.
Location
9.52
Great location mentioned multiple times, convenient for travel.
Room Quality
8.47
Rooms were generally spacious and comfortable but some issues noted.
Amenities
8.5
Basic amenities provided; issues with advertised features like a hot tub.
Value for Money
8.96
Standard quality for this hotel tier; some complaints but overall acceptable.
Food and Beverage
9.01
Compliments on breakfast, but limited variety noted.
Overall Experience
8.98
General satisfaction with stay, despite negative points raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:35

Property Description

Luxurious Amenities and Comfortable Stay

Featuring an outdoor pool and complimentary hot breakfast, our Florence hotel offers a relaxing retreat just minutes from Interstate 95. Spacious Rooms with Modern Features

Unwind on the sofa bed while enjoying premium channels on the flat-screen TV, or whip up a meal in the kitchenette or fully equipped kitchen. Each room at Residence Inn Florence boasts a dining area for your convenience. Fitness Center and Convenient Services

Stay active at our on-site fitness center with top-notch cardiovascular equipment, or stay connected with free Wi-Fi. With laundry facilities and a 24-hour reception desk, we ensure your comfort and satisfaction throughout your stay.

Book your stay now and experience the perfect blend of comfort and convenience at Residence Inn Florence.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that guest rooms are currently undergoing renovations until December 2017. Guests may experience slight noise disturbances during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Mon, Nov 30, 2026 until Sun, Feb 28, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 295 reviews
Cleanliness: 7.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
M
Michael • couple • us
10
2026-05-03 • via Nuitee
M
Michael • couple • us
10
Convenient, clean, comfortable and great staff.
Pros:

Proximity to the interstate and nearby restaurants.

Cons:

Nothing.

2026-05-03 • via Nuitee
M
Michael • couple • us
10
Like the location. Love the staff. Front desk and breakfast staff are welcoming and friendly.
Pros:

Proximity to I-95 and restaurants near by.

Cons:

What is there not to like ?

2026-05-03 • via Nuitee
J
John • solo_traveller • us
10
Love the breakfast and friendly staff
Pros:

Seamless check in
Friendly staff
Very clean and comfortable

Cons:

Na

2026-05-01 • via Nuitee
K
Kenneth • solo_traveller • us
7
Clean, Comfortable, Easy Access, with pleasant staff. No issues.
Pros:

N/A checked out before breakfast

Cons:

I have nothing bad to say.

2026-05-01 • via Nuitee
N
Nicki • couple • us
4
2026-04-24 • via Nuitee
• couple • us
1
2026-04-22 • via Nuitee
A
Ayanna • family_with_children • us
6
The room and conference room was nice BUT they wouldn’t let us set up the conference room the night
Pros:

The room and the conference

Cons:

The manager on duty very stank acting

2026-04-19 • via Nuitee
K
Karen • couple • us
10
Good place off of 95
Pros:

I love the kitchen . Large room

Cons:

Couch very uncomfortable

2026-04-11 • via Nuitee
K
kim • solo_traveller • us
8
2026-04-07 • via Nuitee
P
Pam • couple • us
10
2026-04-05 • via Nuitee
D
Denise • solo_traveller • us
5
Pros:

Comfortable bed

Cons:

Onr front desk staff and 2 others working there were chatting relaxing towards pool side of lobby as I waited at desk. Once she and the other 2 arrived at the desk they lingered a bit but checkin staff member didn’t greet me. wasnt friendly and didn't smile at all but was very jovial etc with the 2 other staff members. Im really not sure if it was that im caucasian and the 3 of them were African american. It was odd and unprofessional to say the least. Years ago when using this hotel, all white and black staff were friendly and personable. Perhaps some additional training or clear expectations should be addressed to prevent this experience from affecting other customers.

2026-03-22 • via Nuitee
J
Jessica • couple • us
10
Nice place; will stay again
Pros:

Very clean and accommodating

Cons:

The wallpaper by the dishwasher was peeling

2026-03-14 • via Nuitee
J
Jessica • couple • us
10
Will stay again next year
Pros:

Very clean, friendly, allowed us to check in early so we wouldn't miss our sons wrestling event

Cons:

The front desk staff wasn't very friendly in her words but her actions were very professional and accommodating

2026-03-14 • via Nuitee
C
christine • couple • us
8
2026-03-12 • via Nuitee
M
michael • couple • us
10
2026-03-09 • via Nuitee
T
Tracey • couple • us
8
Overall good stay.
Pros:

That it was pet friendly and rooms were spacious.

Cons:

Bathtub was peeling and very uninviting. The sofa was drab.

2026-03-08 • via Nuitee
M
Marcela • family_with_children • ar
5
LINDO HOTEL, BUEN DESAYUNO, PESIMO SOFA CAMA
Pros:

Necesitan reemplazar ese sofa cama, es imposible dormir, es tan finito que es incomodo.

Cons:

El sofa cama no es posible dormir

2026-02-27 • via Nuitee
C
crystal • couple • us
9
Pros:

It was about the same as other hotels

Cons:

I was given the wrong size bed but we made due with what we got

2026-02-26 • via Nuitee
J
Jessica • couple • us
10
Pros:

Nice property.

Cons:

Some peeling off wallpaper near dishwasher, likely due to steam

2026-02-25 • via Nuitee