Residence Inn Florence

Hotels
•
Residence Inn
8.8 (313 reviews)
2660 Hospitality Boulevard , Florence , US
+1 843-468-2800

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean amenities
Cons:
Dirty rooms
Noise issues

Categories

Cleanliness
7.51
Multiple mentions of dirty rooms, with consistent complaints about cleanliness.
Service
9.48
Staff were described as friendly and accommodating in several reviews.
Location
9.52
Great location mentioned multiple times, convenient for travel.
Room Quality
8.47
Rooms were generally spacious and comfortable but some issues noted.
Amenities
8.5
Basic amenities provided; issues with advertised features like a hot tub.
Value for Money
8.96
Standard quality for this hotel tier; some complaints but overall acceptable.
Food and Beverage
9.01
Compliments on breakfast, but limited variety noted.
Overall Experience
8.98
General satisfaction with stay, despite negative points raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:35

Property Description

Luxurious Amenities and Comfortable Stay

Featuring an outdoor pool and complimentary hot breakfast, our Florence hotel offers a relaxing retreat just minutes from Interstate 95. Spacious Rooms with Modern Features

Unwind on the sofa bed while enjoying premium channels on the flat-screen TV, or whip up a meal in the kitchenette or fully equipped kitchen. Each room at Residence Inn Florence boasts a dining area for your convenience. Fitness Center and Convenient Services

Stay active at our on-site fitness center with top-notch cardiovascular equipment, or stay connected with free Wi-Fi. With laundry facilities and a 24-hour reception desk, we ensure your comfort and satisfaction throughout your stay.

Book your stay now and experience the perfect blend of comfort and convenience at Residence Inn Florence.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that guest rooms are currently undergoing renovations until December 2017. Guests may experience slight noise disturbances during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Mon, Nov 30, 2026 until Sun, Feb 28, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Location

Guest Reviews

8.8
Based on 313 reviews
Cleanliness: 7.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
L
Laurie • couple • us
10
Last minute stay. Turned out to be great.
Pros:

Large room. Coffee maker

Cons:

Nothing to complain about

2026-11-02 • via Nuitee
L
lisa • couple • us
1
the night was unbearable, was extremely disappointed for a Marriot BONVOY to be so poorly cared for
Pros:

location was near the road we were traveling on

Cons:

the bed was soft and like a hammock- horrible. The furniture was old, plastic was peeling off the arms and backs of all chairs, the toilet was also peeling. No coffee pot on the base. Shower curtain rod falling from wall. Table for eating was filthy and covered with a pink sticky film..

2026-10-25 • via Nuitee
W
WGaffney • solo_traveller • us
10
Restful stay and amazing staff
Pros:

The friendly staff, cleanliness, and the breakfast and staff who prepared it was amazing!

Cons:

N/A

2026-10-08 • via Nuitee
R
Richard • solo_traveller • us
10
Friendly staff!
Pros:

Close to I-95.

2026-09-08 • via Nuitee
H
Heather • solo_traveller • us
10
2026-08-18 • via Nuitee
K
Kierra • solo_traveller • us
8
Pros:

The breakfast was good!!

2026-08-12 • via Nuitee
P
patty • family_with_children • us
10
2026-08-07 • via Nuitee
C
Cordell • solo_traveller • us
10
Pros:

Close to shopping and plenty of places to eat location was great will book again

2026-07-14 • via Nuitee
F
Foxe • solo_traveller • us
10
2026-07-13 • via Nuitee
N
Nicolena • couple • us
10
We definitely would stay there again.
Pros:

The property was clean and comfortable. Great selection for breakfast. The pool was wonderful.

Cons:

They could have a several outdoor umbrellas.

2026-07-13 • via Nuitee
N
Nicolena • family_with_children • us
10
Definitely would stay there again.
Pros:

Property was nice and clean. Great selection for breakfast. Pool was nice. Staff was nice.

Cons:

Allowing dogs on the property.

2026-07-13 • via Nuitee
D
David • couple • us
5
Sehr hohe Gebühr für einen Hund. Der Pool ist recht klein. Frühstück OK
Pros:

Das Zimmer war geräumig, da wir ein behindertengerechtes Zimmer bekommen haben.
Das Frühstück war in Ordnung.

Cons:

Für unseren kleinen und ruhigen Hund wurden bei Check-In 75 USD für eine Nacht berechnet, worauf bei Buchung nicht hingewiesen wurde.

2026-07-07 • via Nuitee
J
Julia • couple • us
8
My stay was great. I was looking for a place to relax and enjoy a nice clean pool. Breakfast was fantastic.
Pros:

It was a very nice hotel. Staff were great. And good location for shopping and restaurants.

Cons:

As you walk in the hotel rooms it had like an old smell to it. And when it was time to check out we didn’t have a cart to bring out stuff out. So we had to make two trips to our car with our luggage from the 4th floor

2026-07-06 • via Nuitee
P
Perry A • extended_group • us
10
It was a perfect place to rest for our next stop.
Pros:

The staff was amazing.

Cons:

The fire alarm went off

2026-07-04 • via Nuitee
P
Paul • couple • us
9
2026-06-25 • via Nuitee
S
Sheba • solo_traveller • us
9
Pros:

The breakfast attendant is always so nice and pleasant she always make you feel at home and she go above and beyond job well done

Cons:

The hotel needs to have a ice machine

2026-06-22 • via Nuitee
K
Krystal • couple • us
9
2026-06-02 • via Nuitee
C
CHERYL • family_with_children • us
2
2026-05-30 • via Nuitee
B
Beatty • solo_traveller • us
10
2026-05-23 • via Nuitee
M
Michael • couple • us
10
2026-05-03 • via Nuitee