Hotel Plaza Real Suites & Apartments

Hotels
Independent
8.4 (106 reviews)
La Uruca, Diagonal 25A, Ave. 31, San José, San Jose, 379 4005 , San José , CR

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Continental breakfast
Concierge service
See all facilities

Review Highlights

Pros:
Good breakfast
Great place to stay
Cons:
No coffee maker in the room

Categories

Cleanliness
7.6
No explicit mention of cleanliness; needs improvement as implied by missing coffee maker.
Service
9.1
General positive sentiment towards service.
Location
8.6
No explicit mention; location is assumed good.
Room Quality
8.6
Positive sentiment implied regarding room quality.
Amenities
8.1
Missing coffee maker indicates a gap in amenities.
Value for Money
8.1
Overall sentiment indicates a fair value for the experience.
Food and Beverage
8.6
Good breakfast mentioned, aligns with positive food experience.
Overall Experience
8.5
Overall positive experience, with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:56

Property Description

Experience a blend of comfort and charm at Hotel Plaza Real Suites & Apartments, your perfect getaway in San José.

Relaxation and Wellness
Indulge in soothing onsite massages to rejuvenate your spirit after a day of exploration, or keep up with your fitness routine in our fully-equipped 24-hour fitness center.

Convenience at Your Fingertips
Stay connected with complimentary wired and wireless internet, and enjoy the ease of dry cleaning and laundry services, plus a dedicated concierge ready to assist you with all your needs.

Event-Friendly Atmosphere
With 969 square feet of versatile event space, including two meeting rooms, our hotel is ideal for gatherings and business meetings, ensuring every occasion is memorable.

Book your stay today and immerse yourself in the hospitality and elegance that await you!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 106 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
U
Ubaldo
8
Pros:

Todo bien y

2025-08-16 via Nuitee
K
Kathy
10
Pros:

Great place to stay and good breakfast as well.

2025-07-25 via Nuitee
K
Kathy partner
10
Pros:

All good - no coffee maker in the room.

2025-07-16 via Nuitee
J
John family
6
Pros:

For what we needed, it was sufficient. Lots of holes in the walls, not all of the lights worked, but the price was very good. The location was not far from the airport, but it looked like it was in a rough side of town. The staff was fantastic.

2025-06-27 via Nuitee
F
Fabian partner
6
Pros:

El hotel está bien, igual que en las fotos. Hay cosas que mejorar, el AC no sirve, la persona que nos recibió el sábado por la tarde atiende de mala gana, enojada. Eso da una mala imagen al hotel

2025-06-15 via Nuitee
N
Nolan
10
Great and relaxing place to unwind.
Pros:

Excellent experience! Ive stayed all over Costa Rica and have found the service only just acceptable. However, Laura, at the front desk was very helpful and nice. The rooms were spacious and comfortable and the dtay includwd a decent breakfasy from staff with a smile on their faces!

The only minor downside was the location, being a ways away from anyrhing worth visiting.

I would stay here again without hesitation!

2025-04-17 via Nuitee
K
Khalid
2
Pros:

Bad bath no place to shower stuff and clothes very bad

2025-02-04 via Nuitee
J
Joese
10
Good affordable place near airport
Pros:

Good place for the price. Near freeways and airport. Good continental breakfast. Beds were ok but othe than that was good.

2024-11-18 via Nuitee
R
Randy family
10
Pros:

Very friendly staff definitely recommend to anyone who want to visit

2024-09-12 via Nuitee
S
Shawn partner
8
Pros:

Friendly staff and well located if you need to visit Hospital Mexico. Comfortable beds, clean rooms and competitive prices.

2024-08-23 via Nuitee
S
Sergiy family
10
Pros:

We had a great stay at hotel plaza! The room was well kept and clean, and the breakfast dining was convenient and delicious. The staff was also very helpful!

2024-07-13 via Nuitee
N
Nairys Lagos
10
Pros:

Staff are awesome every little detail is thought of. It is close to the highway so you can head to anywhere. Secured parking but it is also in a very quiet area.

2024-06-29 via Nuitee
V
Verified traveler
10
Great place for families
Pros:

Good location if you have a car to drive, not walkable to anywhere. Excellent accommodations and cleanliness, breakfast is good. Service is good

2024-03-18 via Nuitee
D
daniel
10
Excellent service and Managwe
Pros:

Property was just as listed spacious and clean excellent service the front desk women allowed early
Access and was truly professional she was an excellent service

2024-01-20 via Nuitee
M
Mitch
4
Pros:

Didn’t have towels or hot water. Also, there’s no airport shuttle.

2024-01-11 via Nuitee
R
Randy family
8
Pros:

Pretty good place to stay for the money, some areas need a little Maintenace and to be upgraded.
For example i stay in a suite one of the TV’s was very obsolete a square box from the 90’s definitely wasn’t a flat screen TV, plus they should upgrade to smart TV’s as well.
Overall for the money does worth it to stay nice secure location.
The staff is very friendly definitely will stay again.

2023-11-20 via Nuitee
K
Kristina
10
Pros:

Very nice staff, lovely breakfast, and clean

2023-11-16 via Nuitee
R
Robert
6
One night stay to fly to Florida next morning.
Pros:

There was no hot water in my room. Everything else was okay. I walked to the Hotel Irazu to meet a friend for a lite dinner and retired early.

2023-11-06 via Nuitee
D
Douglas
10
Pros:

Nice room and friendly staff

2023-10-27 via Nuitee
S
samanta abril partner
6
Pros:

Muy buen hotel. Todos muy amables. Solo que la cama es extremadamente dura... Eso hace que sea difícil descansar bien.

2023-07-23 via Nuitee