Courtyard by Marriott Portland City Center

Hotels
Courtyard by Marriott
8.6 (1208 reviews)
550 Southwest Oak Street , Portland , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.81
Several reviews noted issues with cleanliness, such as unclean towels and a previously dirty water system.
Service
9.28
Reviews highlighted friendly and helpful staff, particularly noting good service from Caleb at the front desk.
Location
9.32
The location was frequently praised as being close to downtown and attractions.
Room Quality
8.27
Rooms were generally clean and comfortable, though some issues were noted such as small windows and lack of amenities.
Amenities
7.8
Mixed reviews on amenities, with concerns about the lack of microwaves and water stations.
Value for Money
8.76
The price was considered reasonable by many, but there were concerns about additional fees.
Food and Beverage
8.81
Not specifically mentioned, but nearby food options were appreciated.
Overall Experience
8.78
Overall stay was described positively despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:05

Property Description

Modern Rooms with Artwork
The Courtyard Portland City Center offers guest rooms with modern décor and large pieces of artwork, providing a stylish and comfortable stay. Enjoy amenities such as a coffee maker, refrigerator, and iPod docking station in every room.

Convenient Facilities
Take advantage of the hotel's gym, perfect for staying active during your stay. Additionally, benefit from the 32-inch LCD TV in your room for entertainment. The full-service business center, free Wi-Fi, laundry facilities, and gift shop on-site ensure a convenient and hassle-free experience.

Nearby Attractions
Explore nearby attractions such as Washington Park, the International Rose Test Garden, Oregon Convention Center, and Museum of Science and Industry, all within a short drive from the hotel. Experience the best of Portland while staying at Courtyard Portland City Center.

Book your stay now to enjoy these fantastic amenities and attractions!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 48 per day.

Location

Guest Reviews

8.6
Based on 1208 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.78
S
Shields extended_group us
10
Pros:

It was really nice and clean and the staff were all really great.

Cons:

The third elevator wouldn’t go to level 4 where we were staying so we would have to go to another floor or just take the stairs.

2026-03-04 via Nuitee
M
Michelle family_with_children us
8
Pros:

The King bed was so comfortable. Very good customer service and very helpful at the front desk and restaurant.

Cons:

Downtown Portland. The homeless and traffic, but the hotel was very nice and clean an made sure our area felt safe.

2026-03-01 via Nuitee
S
Scott couple us
9
2026-03-01 via Nuitee
C
Conn solo_traveller us
8
2026-02-28 via Nuitee
E
Earl solo_traveller us
10
Pros:

Everyone was very professional and courteous

2026-02-25 via Nuitee
V
Vargas couple us
10
2026-02-24 via Nuitee
V
Vargas couple us
10
Convenient, affordable, comfortable, will stay for future endeavors.
Pros:

Everything is always amazing staying here.

Cons:

No complaints.

2026-02-24 via Nuitee
O
O'Driscoll solo_traveller us
10
Pros:

G

Cons:

H

2026-02-23 via Nuitee
K
Kelly family_with_children us
9
I would like a softer bed. But it wasn’t terrible. Very clean which I appreciate very much!
Cons:

My conditioner in the shower was out. A little frustrating.

2026-02-22 via Nuitee
W
William couple us
1
Unless resolved I won’t be returning.
Pros:

I have stayed here many time because I like the rooms location and it’s usually a great value….
Usually…………

Cons:

I had prepaid online prior to arriving as I had done in the past with no issues. However this time the new employee kept trying to charge my card for no reason which automatically refunded my original payment because of my card I used. I was charged the price of the room plus an additional charge of $80. I received a notification at check in of the $80 charge but not the $129

2026-02-11 via Nuitee
M
Michelle solo_traveller us
8
2026-01-29 via Nuitee
G
Gabemcm25 solo_traveller us
9
Pros:

I liked my stay at the courtyard marriott

Cons:

Comfortable bed

2026-01-29 via Nuitee
K
Kevin couple us
3
The only saving grace was the staff
Pros:

The staff was above and beyond

Cons:

We stayed 4 nights not once was the room cleaned, we had to ask for towels multiple times for showers.

2026-01-27 via Nuitee
J
Jennifer couple us
7
2026-01-24 via Nuitee
A
Alexander couple us
9
2026-01-21 via Nuitee
N
Noah couple us
9
2026-01-20 via Nuitee
K
Keisha couple us
10
2026-01-20 via Nuitee
A
Alyssa extended_group us
6
Decent stay, it basically a place to sleep .
Pros:

Didn't buy breakfast, too expensive. But overall room was nice and it had a gym, great location for downtown portland.

Cons:

Someone moved my clothes in the guest laundry and I was fearful someone stole my clothes.. they said they didnt have security to view cameras until 10 at night and even then, they never got back to me . Also, find parking in a parking garage, dont pay the expensive valet.

2026-01-20 via Nuitee
T
Troy couple us
10
2026-01-20 via Nuitee
H
HAYATO solo_traveller jp
8
2026-01-19 via Nuitee