Courtyard by Marriott Portland City Center

Hotels
•
Courtyard by Marriott
8.6 (1393 reviews)
550 Southwest Oak Street , Portland , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.81
Several reviews noted issues with cleanliness, such as unclean towels and a previously dirty water system.
Service
9.28
Reviews highlighted friendly and helpful staff, particularly noting good service from Caleb at the front desk.
Location
9.32
The location was frequently praised as being close to downtown and attractions.
Room Quality
8.27
Rooms were generally clean and comfortable, though some issues were noted such as small windows and lack of amenities.
Amenities
7.8
Mixed reviews on amenities, with concerns about the lack of microwaves and water stations.
Value for Money
8.76
The price was considered reasonable by many, but there were concerns about additional fees.
Food and Beverage
8.81
Not specifically mentioned, but nearby food options were appreciated.
Overall Experience
8.78
Overall stay was described positively despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:05

Property Description

Modern Rooms with Artwork
The Courtyard Portland City Center offers guest rooms with modern décor and large pieces of artwork, providing a stylish and comfortable stay. Enjoy amenities such as a coffee maker, refrigerator, and iPod docking station in every room.

Convenient Facilities
Take advantage of the hotel's gym, perfect for staying active during your stay. Additionally, benefit from the 32-inch LCD TV in your room for entertainment. The full-service business center, free Wi-Fi, laundry facilities, and gift shop on-site ensure a convenient and hassle-free experience.

Nearby Attractions
Explore nearby attractions such as Washington Park, the International Rose Test Garden, Oregon Convention Center, and Museum of Science and Industry, all within a short drive from the hotel. Experience the best of Portland while staying at Courtyard Portland City Center.

Book your stay now to enjoy these fantastic amenities and attractions!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Guest Reviews

8.6
Based on 1393 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.78
C
Castillo • family_with_children • us
10
2026-10-13 • via Nuitee
S
Su • couple • us
7
It was a good stay for being not as expensive as the other hotels, but the lack of room service sucked.
Pros:

Center to many places! Alot of public transportation options right outside of the hotel.

Cons:

No room service for a 3 night stay. Did not really see the river even thought we selected a room for a better view.

2026-10-13 • via Nuitee
L
Luz Irene • couple • us
10
Pros:

Exelente

Cons:

Amplio y limpio! Los que trabajan ahi todos super profecionales, te ayudan en todo y las que limpiar Los cuartos no te estan molestando que quieren limpiar, aparte de que la salida es a las 12:00 👌🏼

2026-10-12 • via Nuitee
R
Ryan • couple • us
8
2026-10-12 • via Nuitee
C
Cecilia • couple • us
9
Great stay for the price!
Pros:

The room was clean and beds were comfortable. The staff was great. Had a great stay.

Cons:

N/A

2026-10-12 • via Nuitee
T
Travis • solo_traveller • us
10
Pros:

One of the workers named Micheal who parks the cars ect. He was very friendly, helpful, and efficient. I enjoyed my time there and had 0 issues.

Cons:

I enjoyed everything.

2026-10-12 • via Nuitee
R
Ramona • solo_traveller • us
10
2026-10-10 • via Nuitee
L
Larina • extended_group • us
3
2026-10-10 • via Nuitee
J
Janet • couple • us
7
it was a cute & comfortable stay!
Pros:

Loved the fact that you needed a keycard to use the elevator!!

Cons:

nun.

2026-10-08 • via Nuitee
D
Dorota • solo_traveller • pl
8
2026-10-08 • via Nuitee
F
Fernando • couple • us
3
Is this what Marriot stands for?
Cons:

It felt old and not taken care off. The room was advertised as view to river, but that is a joke.

I stayed in this place because I thought Marriott meant “good”. I will not fall for that again.

2026-10-08 • via Nuitee
R
Rosas • couple • us
1
Worst stay ever !!!!
Pros:

Nothing ! Worst stay I have ever been at .

Cons:

Staff not well trained, not everyone has access to anything to help clients out with information . No manager present till after 10am. Vandalism , Robbery , and Denied public access to my service dog . Will never return to this shit state and shit place ! No mannerism , no help at all. The staff just stands around until someone tells them what to do. Horrible customer service all around .

2026-10-07 • via Nuitee
A
Ana • couple • us
8
It was a great place to stay!
Pros:

It was clean and staff was friendly and helpful!

2026-10-07 • via Nuitee
S
Sarah • family_with_children • us
9
2026-09-20 • via Nuitee
A
Adam • solo_traveller • fr
9
2026-09-19 • via Nuitee
A
Allen • couple • us
6
Acceptable.
Pros:

Clean rooms and friendly and helpful staff.

Cons:

Lobby was not as clean as it should be. Coffee dispenser was often empty. When they did fill it they didn’t clean the trash on the countertop. The tissue dispenser had 5 tissues when refilled. Had to pay for bottled water. None free. Accustomed to at least a couple free bottles.

2026-09-19 • via Nuitee
D
Donna • couple • us
10
Great
Pros:

The view of the city at night was awesome

Cons:

Just that the pull out bed was actually a chair and really made for a child

2026-09-19 • via Nuitee
D
David • couple • us
2
Overall the stay went well, besides the restaurant.
Pros:

I really like the proximity to everything. There were lots of things to do within a walking distance. The valet staff was also very helpful and hospitable.

Cons:

I didn't like the restaurant service at all. My partner accidentally spilled her drink and instead of remaking or taking it off the bill the bartender charged it. I had also ordered a drink that wasn't made but took it as a sign to not order. She also had this friend (long blond haired dude) at the bar that made the experience even worse and also made it sound like he was getting free drinks most of the night.

2026-09-18 • via Nuitee
L
Lori • couple • us
8
Pros:

Valley parking was nice, all though a bit pricey.

Cons:

Could not get the wifi to work on my laptop. I was working with the hotels internet provider and they said they were working on it and would call me back. Never heard from them again and ended up having to hot spit off my phone to do my work.

2026-09-17 • via Nuitee
H
Heather71 • solo_traveller • us
7
Great room for the price
Pros:

large bathroom and comfortable bed

Cons:

Furniture too big for room.

2026-09-17 • via Nuitee