Casa Madeleine Boutique Hotel & Spa

Hotels
Independent
8.8 (75 reviews)
Calle del Espiritu Santo 69, Antigua Guatemala, Sacatepequez, 3001 , Antigua Guatemala , GT

Facilities

Free breakfast
Full-service spa
Free WiFi
Terrace
Garden
Sauna
Concierge service
Steam room
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Clean rooms
Helpful service
Cons:
Limited spa services
Mixed opinions on value for money
Some maintenance issues in rooms
Limited variety in amenities

Categories

Cleanliness
8.2
Guests consistently mentioned cleanliness as a positive aspect.
Service
9
Service was generally appreciated, with only a few minor complaints mentioned.
Location
8.4
The hotel is located in close proximity to key landmarks and public transport, making it convenient for guests.
Room Quality
8.2
Rooms were spacious and comfortable, with some minor maintenance issues reported by a few guests.
Amenities
7.7
The amenities provided were satisfactory, with mixed feedback on the availability of spa services.
Value for Money
6.9
Opinions varied on whether the price was justified by the services offered.
Food and Beverage
8.3
Breakfast and restaurant services were generally well-received, with some guests suggesting more variety.
Overall Experience
8.5
Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 07:22

Property Description

Luxurious Spa Services - Indulge in massages, body treatments, and facials at our spa to rejuvenate your mind and body. Feel pampered and relaxed during your stay.

Exceptional Dining Options - Whether you choose to dine at our restaurant or enjoy the convenience of room service, savor delicious meals and exceptional service. Don't miss our complimentary cooked-to-order breakfast.

Convenient Location and Services - Take advantage of amenities like complimentary wireless internet, concierge services, and a roundtrip airport shuttle. With free self-parking and well-appointed guestrooms, feel at home and well taken care of during your visit.

Experience unmatched comfort and relaxation at Casa Madeleine Boutique Hotel & Spa, nestled in Antigua Guatemala. Book now to enjoy a delightful stay near Central Park and other local attractions.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GUA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 75 reviews
Cleanliness: 8.2
Service: 9
Location: 8.4
Room Quality: 8.2
Amenities: 7.7
Value for Money: 6.9
Food and Beverage: 8.3
Overall Experience: 8.5
V
Verified traveler partner
10
Pros:

La persona que atiende muy amable es una señora comprometida en su trabajo, se nota que siempre esta dando la milla extra.

2020-03-17 via Nuitee
G
GlendaOsoy partner
10
Pros:

Agradable, económico, pequeño.
Bien para una estadía corta.

2020-02-25 via Nuitee
P
PEDRO HUMBERTO
10
Pros:

Its a very confort and clean boutique hotel. Very frindly staff.

2020-01-03 via Nuitee
V
Verified traveler friends
2
Pros:

The hotel is advertised as a hotel boutique whereas in reality is an overpriced bed and breakfast. Hotel staff were not helpful and the bed sheets were stained with rust.

2019-11-18 via Nuitee
C
Cecilio partner
10
Pros:

Excelente calidad precio, habitación muy confortable.

2019-11-17 via Nuitee
V
Verified traveler family
10
Pros:

Staff was friendly and amazing with our kid! Full use of the kitchen to cook our own food. Massage was GREAT! $2 u er to center of town.

2019-08-29 via Nuitee
V
Verified traveler family
10
Pros:

Very clean, quiet, nice staff staff and great place to stay again !

2019-06-30 via Nuitee
V
Verified traveler friends
10
Pros:

I love that place very clean and nice people! I want go back for delicious breakfast make for me! I’m recommend this beautiful place!

2019-05-01 via Nuitee
V
Verified traveler self
10
Pros:

So quaint and clean with immense charm and character. Beautiful little garden with a profusion of bright colors. The most friendliest and helpful staff, who have gone beyond expectations in terms of attending to my every need. I would love to return to this clean charming place.

2019-04-23 via Nuitee
V
Verified traveler family_with_children
10
Pros:

Beautiful facility... The staff is great I just think the room could be a little bit cleaner but I would recommend this hotel to anybody and would definitely come back. Great location not too far and not to closed to the busy area of Antigua... Very relaxing and once again the staff is great.

2019-01-15 via Nuitee
L
Liza partner
8
Pros:

It was a cozy property and the staff was friendly and helpful.

2019-01-02 via Nuitee
T
Tina partner
8
Pros:

We requested to be moved to a different room due to a very cold room we were originally given (we live in Florida, we are always cold outside the state!) and the owner was less than happy about our request. The grounds are very nice and the location is nice, outside of all the hustle and bustle and noise of Antigua. We liked that. The breakfast was good. The rooms and the property in general were very, very clean. We would recommend this property to anyone staying in Antigua that would like to have a little distance from the chaos of downtown Antigua.

2019-01-02 via Nuitee
V
Verified traveler
10
Pros:

Charming property in a great area. I would recommend this hotel!

2019-01-01 via Nuitee
A
Alexis
8
Nice place but so far
Pros:

Our stay with my family was ok, the personnel was very nice and the room is so big with a beautiful view, the only problem is that is so far from the central park and that is a little noisy because is very close to the bus stop

2018-12-28 via Nuitee
V
Verified traveler
10
Pros:

Nice place if you are lloking for a place to relax.

2018-11-11 via Nuitee
J
Jill
10
Pros:

The place was so beautiful and we were treated like special guests.

2018-09-23 via Nuitee
L
Louis
10
Pros:

Very nice hotel, buathy full view and excellent personal

2018-09-17 via Nuitee
A
Ani
8
Pros:

It's nice that the hotel is away from noisy downtown. Lovely staff.

2018-07-15 via Nuitee
V
Verified traveler
10
A wonderful experience!
Pros:

Casa Madeline is the perfect oasis in Antigua! The grounds are very quiet with a wonderful garden, which makes guests feel so serene. There is a porch upstairs of the spa that we sunbathed on, then went downstairs to the jacuzzi to continue relaxing. The rooms were beautifully decorated and felt very clean. The service was impeccable, and we always felt comfortable asking a grounds member a question about where to eat, get coffee, etc. I highly recommend this hotel to anyone traveling to Antigua, and will stay here again!

2018-03-24 via Nuitee
P
Penelope
10
Beautiful, friendly and comfortable.
Pros:

A lovely haven of comfort and beauty. Small boutique hotel with lovely gardens, hot tub and massages available. Excellent breakfast. Bonus for me a religious procession passed right in front of the hotel on Sunday morning - a lovely experience. Staff was super friendly and helpful.

2018-03-19 via Nuitee