Hotel Boutique Casareyna

Hotels
9.4 (1123 reviews)
Privada 2 Oriente 1007 Centro Comercial Paseo de San Francisco , Puebla , mx

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Some noise issues
Lack of certain amenities

Categories

Cleanliness
9.5
Overall cleanliness is mentioned positively; the place is described as spotless.
Service
10
Many reviews highlight excellent service from the staff.
Location
9.7
Location is noted as easy access to city attractions, which is a strong positive.
Room Quality
9
While some rooms were comfortable, there were mentions of design flaws affecting comfort.
Amenities
9
No major complaints, but some guests mentioned a lack of certain amenities like a fridge.
Value for Money
9.5
General consensus implies good value for the quality provided.
Food and Beverage
9
Restaurant quality is praised, although some minor complaints about earlier food quality are noted.
Overall Experience
9.5
Guests express high satisfaction with their overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:51

Property Description

Historic Charm and Modern Comfort
Hotel Boutique Casareyna offers suites in a 17th-century house in the UNESCO World Heritage Site of Puebla. Each spacious suite features modern décor, air-conditioning, free Wi-Fi, and a flat-screen TV.

Culinary Delights
Indulge in traditional Pueblan cuisine like Mole Poblano at Casareyna's restaurant, open from 7:30 am to 10:00 pm daily.

Convenient Location
Situated near Puebla Cathedral, Zócalo Square, and the Paseo San Francisco Shopping Centre, Hotel Boutique Casareyna is centrally located for both sightseeing and shopping enthusiasts.

Experience the perfect blend of history and luxury at Hotel Boutique Casareyna. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 100 per day.

Location

Guest Reviews

9.4
Based on 1123 reviews
Cleanliness: 9.5
Service: 10
Location: 9.7
Room Quality: 9
Amenities: 9
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9.5
H
Howard solo_traveller gb
7
Pros:

Lovely pool. Really well decorated. Great room.

Cons:

Staff very preoccupied with a big wedding.. The restaurant is good, but not exceptional.

2026-08-06 via Nuitee
E
Elda couple mx
10
2026-08-05 via Nuitee
M
Manuela solo_traveller it
9
2026-08-04 via Nuitee
A
Astrid extended_group mx
10
Chile en nogada
Pros:

Todo

Cons:

No aplica

2026-08-03 via Nuitee
M
Maria family_with_children us
6
Beautiful place with too much noise and inconsistent service
Pros:

Beautiful hotel but extremely noisy all night

Cons:

Noise all night from the restaurant, cleaning and prepping for the morning. The restaurant is clearly the priority of this business, not the hotel. In the restaurant we had people assertively pushing for tips, coming back with the bill, saying: service, even if we had already written those onto the signed bill. Basics such as an extra water bottle could not be provided. The valet parking seems nice but takes a long time.

2026-07-25 via Nuitee
A
Anette couple dk
9
2026-07-25 via Nuitee
D
Daniela couple ch
9
2026-07-24 via Nuitee
F
Fanny-marie couple fr
9
2026-07-24 via Nuitee
M
Manuel family_with_children mx
10
Excelente
Pros:

La ubicación es perfecta si quieres estar cerca del centro de la ciudad. Las. Instalaciones son perfectas, y el personal es muy amable. La habitaciones son muy cómodas, amplias y perfectas para descansar.

Cons:

Todo está muy bien

2026-07-23 via Nuitee
J
Jonatan solo_traveller mx
10
2026-07-20 via Nuitee
K
Kazumi couple jp
10
美食とアートのためのエレガントな滞在。
Pros:

ホテル中央の配置されたレストラン、ゆったりした回廊。ギャラリーや展示してあるアートも楽しみのひとつ。レストランは地元でも大人気のようで、宿泊した週末には長蛇の列でした。

Cons:

特になし。

2026-07-19 via Nuitee
C
chieko extended_group jp
10
2026-07-19 via Nuitee
F
Fanny-marie couple fr
9
A great surprise I boutique hotel in the beautiful city of Puebla. Even though our room was not far from the busy restau
Pros:

The design of the hotel was amazing

Cons:

The lack of fridge in the room

2026-07-17 via Nuitee
S
Sherry y solo_traveller us
10
Great stay
Pros:

Casareyna is a surprise. One street cross from old town. There are a lot of open spaces. The gardens are well maintained. The restaurant is a separate place but very popular. I had two breakfast there and enjoyed it. My room is very large and all the decor is ceramics. I would highly recommend this hotel.

Cons:

The restaurant is downstairs of my room. So a bit noisy in the morning.

2026-07-17 via Nuitee
O
Ola solo_traveller ca
8
2026-07-17 via Nuitee
F
Frank extended_group us
10
If you want to feel very special and pampered, and stay in a gorgeous large room at a Great price, this is the price for
Pros:

This hotel is wonderful, second time I’ve stayed here. This time I was especially impressed. Our rooms were a great size, and the beds were very comfortable. I felt very special staying here, the restaurant was great and had Sumilier that helped with our dinner wines. Such a great experience.

Cons:

To be honest, I did not find one thing. I did not love about this hotel.

2026-07-16 via Nuitee
G
Giorgiodavero solo_traveller mx
10
Una belleza de hotel
Pros:

El hotel es una belleza, quería presumirle a unos amigos que me visitaron de Italia, y quedaron impactado. Además, en el restaurante se come riquísimo

2026-07-16 via Nuitee
D
Daniel solo_traveller de
10
Pros:

Wir immer nichts zu bemängeln.

Guter Standort, sauber, große Zimmer, tolles Restaurant.

Cons:

Nichts.

2026-07-15 via Nuitee
A
Amélie family_with_children ca
10
10/10!
Pros:

Nous avons absolument tout aimé!
Emplacement parfait! Chambre extra ultra méga spacieuse! Les enfants ont adoré la piscine et l’aire de jeu du restaurant. Nous avons tout aimé!

Cons:

Rien.

2026-07-15 via Nuitee
A
ANAIS family_with_children fr
10
2026-07-13 via Nuitee