Candlewood Suites Elgin – Northwest Chicago by IHG

Hotels
Candlewood Suites
8.6 (195 reviews)
1780 Capital Street , Elgin , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Trash outside
Lack of dining table

Categories

Cleanliness
7.79
Clean place overall, but mentioned issues with outside trash and smells.
Service
9.26
Staff was outstanding and very helpful.
Location
8.8
Perfect location for needs.
Room Quality
8.25
Comfortable rooms with minor suggestions for improvement.
Amenities
8.78
Kitchen area useful; however, a table would improve the experience.
Value for Money
8.74
Good value, particularly for longer stays.
Food and Beverage
8.29
No mini breakfast available, but coffee is always accessible.
Overall Experience
8.86
Pleasant stays with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:07

Property Description

All-Suite Accommodations with Full Kitchens
Experience the convenience of fully equipped suites at Candlewood Suites Elgin-Northwest Chicago. Prepare your favorite meals in the comfort of your room with full kitchens, microwaves, and refrigerators provided.

Amenities for Comfort and Productivity
Stay productive during your visit with spacious work desks and entertainment options like DVD players in every suite. Enjoy a home-away-from-home experience with our thoughtful amenities.

Convenient Location and Nearby Attractions
Located minutes away from Grand Victoria Casino and Spring Hill Mall, our hotel offers easy access to popular shopping and dining destinations. Explore the area and make the most of your stay with us.

Book now and elevate your Elgin experience at Candlewood Suites Elgin-Northwest Chicago.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.6
Based on 195 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
M
MINERVA couple us
10
Candlewood was comfortable stay
Pros:

The amenities free laundry. The refrigerator and microwave was a big help in size. A sink to wash dishes with some dishes and utensils available. The set up was great. Never had a hotel stay like this one plus we were on 1st floor convenient with pets . I will be coming back next year. I want to know if there’s discounts program for future stays also was our 40th wedding anniversary and birthday we celebrated.

Cons:

I had to constantly ask to do room service. The bathroom toilet was constantly leaking water. I had to constantly throw my garbage away. There’s no free breakfast. Prices for some stuff was way to high. Why ?? Also the stove didn’t work at all

2026-08-21 via Nuitee
T
Tina solo_traveller us
10
Dad's birthday party
Pros:

The staff was very professional.

Cons:

Nothing. Everything was very nice.

2026-08-06 via Nuitee
A
Ada solo_traveller us
10
Pros:

Staff was friendly and the room was clean and comfortable.

Cons:

The $200. security deposit/hold was very inconvenient.

2026-08-05 via Nuitee
J
Jennifer couple us
9
2026-07-20 via Nuitee
S
scott couple us
10
Enjoyed my stay at Candlewood suites. Will absolutely stay again!
Pros:

Great location, felt very safe there. Can't say enough good things about the staff, they were top notch. Loved the little Kitchen and the full sized refrigerator.

Cons:

There really isn't anything negative that comes to mind.

2026-07-02 via Nuitee
L
Linda solo_traveller us
1
Didn’t happen!!
Pros:

When I arrived I was informed that the Hotel was having plumbing issues and I would not be able to stay there. They told us we’d have to stay at the Holiday Inn down the road. For the inconvenience they were going to issue me a discount on my stay. The original charge was $180.69 and the Holiday Inn charged me $200. What a slap in the face!! So now I have to call the hotel tomorrow to get this adjusted! Nothing but a hassle

Cons:

Wouldn’t know! Didn’t stay there!

2026-06-10 via Nuitee
J
jacqueline family_with_children us
7
Pros:

The loation was great for my purposes. There was no breakfast

Cons:

A tub/shower with no grab bars. No suitcase stands.

2026-04-11 via Nuitee
K
Kris couple us
10
Pros:

Wonderful experience for a one-night stay. Clean, quiet, secluded and within minutes of everything we came to the area for. We will certainly be back.

2026-03-24 via Nuitee
L
Lovetta extended_group us
10
2026-01-19 via Nuitee
L
Leslie solo_traveller us
8
2026-01-19 via Nuitee
B
Brian solo_traveller us
10
2026-01-19 via Nuitee
G
Gary couple us
9
Cons:

Problem with the toilet.

2026-01-19 via Nuitee
D
Danilo family_with_children me
9
2025-12-23 via Nuitee
T
Tanya extended_group us
8
Pros:

Comfortable rooms, very quiet, wonderful staff

2025-11-12 via Nuitee
J
jacqueline family_with_children us
8
Had a nice stay for the second time. Would stay here again
Pros:

The location was perfect for my needs.

2025-11-12 via Nuitee
P
Paula family_with_children us
9
Pros:

Clean place. Nice staff. No odd smells in room. Will stay again. Big bathroom.

Cons:

Needs a long door mirror.
Walking through the side doors to go outside was like walking through an ash tray. Butts covering the ground and the smell was bad. They butt stuck to the bottom of my shoes and was tracked inside. Along with beer bottles in the bushes. Other then that it was a pleasant stay.
But out a trash can and cigarettes tube. Please.

2025-11-08 via Nuitee
N
Nelson Delgado family_with_children us
10
2025-10-13 via Nuitee
C
Colette family
8
Pros:

We used the kitchen area a lot, to save on eating out all week. I wish there was room for an actual table so 2 people could eat together. I ate all week at a desk. Its a small thing, but i really missed having one. Otherwise the bed was good, and shower was fine.

2025-08-14 via Nuitee
F
Flor family_with_children us
9
Gracias recomendado 100%
Pros:

Habitaciones amplias limpias y familiares

Cons:

Todo estuvo excelente

2025-08-05 via Nuitee
J
Jeannette
10
Excellent Stay
Pros:

This was a very comfortable clean place to stay, especially if you need to stay several days due to the small kitchen area and full size refrigerator. There are some good dining options within a few miles too.

2025-08-02 via Nuitee