Candlewood Suites Elgin – Northwest Chicago by IHG

Hotels
•
Candlewood Suites
8.6 (189 reviews)
1780 Capital Street , Elgin , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Trash outside
Lack of dining table

Categories

Cleanliness
7.79
Clean place overall, but mentioned issues with outside trash and smells.
Service
9.26
Staff was outstanding and very helpful.
Location
8.8
Perfect location for needs.
Room Quality
8.25
Comfortable rooms with minor suggestions for improvement.
Amenities
8.78
Kitchen area useful; however, a table would improve the experience.
Value for Money
8.74
Good value, particularly for longer stays.
Food and Beverage
8.29
No mini breakfast available, but coffee is always accessible.
Overall Experience
8.86
Pleasant stays with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:07

Property Description

All-Suite Accommodations with Full Kitchens
Experience the convenience of fully equipped suites at Candlewood Suites Elgin-Northwest Chicago. Prepare your favorite meals in the comfort of your room with full kitchens, microwaves, and refrigerators provided.

Amenities for Comfort and Productivity
Stay productive during your visit with spacious work desks and entertainment options like DVD players in every suite. Enjoy a home-away-from-home experience with our thoughtful amenities.

Convenient Location and Nearby Attractions
Located minutes away from Grand Victoria Casino and Spring Hill Mall, our hotel offers easy access to popular shopping and dining destinations. Explore the area and make the most of your stay with us.

Book now and elevate your Elgin experience at Candlewood Suites Elgin-Northwest Chicago.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

Location

Guest Reviews

8.6
Based on 189 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
J
jacqueline • family_with_children • us
7
Pros:

The loation was great for my purposes. There was no breakfast

Cons:

A tub/shower with no grab bars. No suitcase stands.

2026-04-11 • via Nuitee
K
Kris • couple • us
10
Pros:

Wonderful experience for a one-night stay. Clean, quiet, secluded and within minutes of everything we came to the area for. We will certainly be back.

2026-03-24 • via Nuitee
B
Brian • solo_traveller • us
10
2026-01-19 • via Nuitee
L
Lovetta • extended_group • us
10
2026-01-19 • via Nuitee
G
Gary • couple • us
9
Cons:

Problem with the toilet.

2026-01-19 • via Nuitee
L
Leslie • solo_traveller • us
8
2026-01-19 • via Nuitee
D
Danilo • family_with_children • me
9
2025-12-23 • via Nuitee
T
Tanya • extended_group • us
8
Pros:

Comfortable rooms, very quiet, wonderful staff

2025-11-12 • via Nuitee
J
jacqueline • family_with_children • us
8
Had a nice stay for the second time. Would stay here again
Pros:

The location was perfect for my needs.

2025-11-12 • via Nuitee
P
Paula • family_with_children • us
9
Pros:

Clean place. Nice staff. No odd smells in room. Will stay again. Big bathroom.

Cons:

Needs a long door mirror.
Walking through the side doors to go outside was like walking through an ash tray. Butts covering the ground and the smell was bad. They butt stuck to the bottom of my shoes and was tracked inside. Along with beer bottles in the bushes. Other then that it was a pleasant stay.
But out a trash can and cigarettes tube. Please.

2025-11-08 • via Nuitee
N
Nelson Delgado • family_with_children • us
10
2025-10-13 • via Nuitee
C
Colette • family
8
Pros:

We used the kitchen area a lot, to save on eating out all week. I wish there was room for an actual table so 2 people could eat together. I ate all week at a desk. Its a small thing, but i really missed having one. Otherwise the bed was good, and shower was fine.

2025-08-14 • via Nuitee
F
Flor • family_with_children • us
9
Gracias recomendado 100%
Pros:

Habitaciones amplias limpias y familiares

Cons:

Todo estuvo excelente

2025-08-05 • via Nuitee
J
Jeannette
10
Excellent Stay
Pros:

This was a very comfortable clean place to stay, especially if you need to stay several days due to the small kitchen area and full size refrigerator. There are some good dining options within a few miles too.

2025-08-02 • via Nuitee
S
Stacie
10
Pros:

By far, the staff was outstanding! They went above and beyond to help me with some strange communication issues I was having when I lost my cell phone. The staff was communicative and accessible. Although I would have enjoyed a morning mini breakfast, coffee was always available and there was a well-stocked mini-mart. I would definitely stay there again! 5 stars from me!!

2025-08-02 • via Nuitee
K
kENNETH
10
Pros:

Great room. Staff very friendly. Clean with a very comfortable bed. I would highly recommend this hotel

2025-07-20 • via Nuitee
J
James
10
Pros:

I had stayed here before and would stay here again.

2025-07-17 • via Nuitee
S
Shaun • young couple • us
9
Wonderful staff, large rooms, zero hassle - thank you
Pros:

Checking in was simple, staff were super-friendly and helpful. The rooms were large and had a great kitchenette area. We were traveling with dogs and had no issues there either. The little shop was reasonably priced - no attempt to rip-off the guests. Great choice.

2025-06-29 • via Nuitee
K
Kristian
10
Comfortable and clean
Pros:

I often have a lot of trepidation about staying at hotels without knowing how comfortable their beds are. Most of the time I wake up with a lot of back pain and just don't feel comfortable. I slept in a full size bed and was very comfortable. The check-in people were friendly, and the room was clean. The hotel was extremely quiet. I have zero complaints.

2025-06-26 • via Nuitee
R
Rose • young couple • us
7
Good
2025-06-24 • via Nuitee