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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Accessible parking
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Minimarket on site
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Wheelchair accessible
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Heated pool
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Access to health care professionals
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Face masks for guests available
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Key card access
Review Highlights
Categories
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Property Description
Mountain Views and University Proximity
Experience the beauty of the Wasatch Mountains and the convenience of being just minutes away from Brigham Young University.
Spacious Suites with Modern Amenities
Relax in our suites featuring a comfortable seating area, LCD TV, refrigerator, microwave, and free Wi-Fi for your convenience.
Complimentary Breakfast and On-Site Parking
Start your day with a delicious buffet breakfast and enjoy free parking while exploring nearby attractions like LaVell Edwards Stadium.
Book your stay at SpringHill Suites Provo for a perfect blend of comfort and convenience!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note the property will be undergoing room renovations from 15 January 2020 to 30 April 2020.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Excellent sized room.
The room and vanity units were well lit - there was even a light in the closet.
Towels and bedding were clean.
Standard hot/cold breakfast options. Member of kitchen staff in attendance on second day was particularly diligent and friendly.
One of the sliding doors of the 2 vanity units was difficult to move.
TV location is a compromise, not really suiting viewing from either the sofa/trundle bed or the queen beds. Also, never quite sure how a coffee maker that makes 1 cup of coffee per time would realistically work for 2-6 people.
Our check-in receptionist was deadpan and not particularly engaging (we sensed we'd taken them from something important in the back room they emerged from).
On one of our 2 mornings, there were no towels to use in the pool within an hour of the opening time. A member of the housekeeping team told us they were currently in the drier and ready in ~ 10 mins. They arrived 20-30 minutes later,
Room had a counter above the fridge where the coffee maker sat, but it wasn't a wet bar as it didn't have a sink.
Mattress comfortable. Quiet. Safe. Clean. Pet friendly.
N/a
Location
Room style
Breakfast
Pool
Cleanliness
No linens for trundle bed
Clean, convenient hotel
Staff the next morning had no idea what ADA rules are regarding a service dog. They were not willing to listen to my husband who tried to explain that his dog was a service dog. They just kept saying that his “pet” wasn’t allowed to be in a certain area.
The breakfast was a decent hotel breakfast. There were a variety of choices.
Toilets were very low and difficult to get up from. Shower should have a grab bar or two. Should be a seat in the shower room.
the hotel was good however there were issues witth booking .com wife and fatherinlaw stood there for 1/1/2 hrs trying to resolve eventualy had to pay for another room will be requesting refund!
Excellent room, unfortunately a noisy location. Lots of street and road traffic.
Location is noisy.
Comfy beds, nice bathroom
The pull out sofa mattress was dirty and the covers dusty
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