Hotel Ponta Delgada

Hotels
8.4 (1221 reviews)
Rua Joao Francisco Cabral, 49 , Ponta Delgada , pt

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Good room quality
Nice amenities
Cons:
Unwelcoming service
Average breakfast quality
Some noise issues

Categories

Cleanliness
8.65
Overall cleanliness is satisfactory, with mentions of good upkeep.
Service
8.15
Staff had mixed reviews, with some mentions of unwelcoming attitudes.
Location
9.15
Great location, central and convenient for excursions.
Room Quality
8.65
Rooms are generally well-rated with good comfort levels.
Amenities
8.15
Amenities like pool and jacuzzi were appreciated, but some users noted limitations.
Value for Money
8.15
Good value with pleasant overall experience, though some services were lacking.
Food and Beverage
7.65
Breakfast quality received average ratings, with room for improvement.
Overall Experience
8.65
Positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:20

Property Description

Comfortable Accommodations
Experience cozy rooms with private balconies and modern amenities, including a TV with cable channels and en-suite bathrooms.

Dining Experience
Indulge in authentic Azorean cuisine at the Baco Restaurant or enjoy a refreshing drink at the hotel's bar with an esplanade.

Relaxation Facilities
Unwind in the elevated indoor pool, hot tub, hammam, and sauna during your stay at Hotel Ponta Delgada.

Book now to enjoy a relaxing and welcoming stay at Hotel Ponta Delgada with its convenient location and family ambience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1221 reviews
Cleanliness: 8.65
Service: 8.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
K
Katarzyna • solo_traveller • pl
9
Pros:

Czysty pokój z balkonem, dobra lokalizacja, bardzo miła i pomocna obsługa.

Cons:

Basen i jego otoczenie trochę podkręcone na zdjęciach. W rzeczywistości dwa leżaki, mocna klima i zapach chloru.

2026-05-22 • via Nuitee
B
Barbara • solo_traveller • ch
8
Pros:

L accueil du personnel et la disponibilité. Très serviable

Cons:

Le matelas. Le molleton donne chaud.

2026-05-20 • via Nuitee
S
Sonja • solo_traveller • be
8
Pros:

Gratis gebruik van jacuzzi, zwembad, sauna en turks bad.
Eigen terrasje aan kamer

2026-05-20 • via Nuitee
L
Lubsen • couple • nl
9
Heerlijk genoten
Pros:

Heerlijk, gevarieerd ontbijtbuffet.
Heel vriendelijk en behulpzaam personeel.

Cons:

Klein puntje:
De receptiemedewerker vertelde ons dat we voor een Binnenlandse vlucht 2 uur voor vertrektijd op het vliegveld moesten zijn.
We moesten daarom 4.45 uur opstaan.
Eenmaal op het vliegveld was er niemand

We waren veel te vroeg.

2026-05-19 • via Nuitee
H
Hans • extended_group • se
8
Bra prisvärt med ett bra läge
Pros:

Personalen var mycket hjälpsamma

2026-05-18 • via Nuitee
B
Bertrand • couple • fr
9
Bien
2026-05-17 • via Nuitee
A
AnnKatrin • couple • de
10
2026-05-17 • via Nuitee
Ávila • solo_traveller • pt
8
2026-05-16 • via Nuitee
F
fernando • solo_traveller • us
9
2026-05-12 • via Nuitee
J
Jan • solo_traveller • cz
10
2026-05-11 • via Nuitee
W
Walter • solo_traveller • it
10
2026-05-10 • via Nuitee
D
Daniel • couple • ca
9
Bon rapport qualité-prix au centre-ville!
Pros:

Bon rapport qualité-prix! Très bien situé près du centre-ville, des restaurants et des boutiques! Belle piscine!

Cons:

Nombre de places de parking limitées. Réservez d'avance! Et les stationnements dans la rue, bien qu'à prix raisonnable, ne sont accessibles qu'en payant en liquide... (ou avec une application compliquée à obtenir pour un non-portugais...)

2026-05-10 • via Nuitee
P
Patric • solo_traveller • us
9
2026-05-08 • via Nuitee
H
Hélène • family_with_children • ca
9
Un hôtel agréable à Ponta Delgada
Pros:

Hôtel très bien situé. Chambre confortable. Personnel courtois. Je recommande pour un séjour à Ponta Delgada.

2026-05-08 • via Nuitee
J
Jacqueline • solo_traveller • us
7
Pros:

It was clean.. not enough space to put clothes. Couldn’t get water left in the room daily. The dining staff for breakfast seemed annoyed at times with guests. Not very friendly.

2026-05-05 • via Nuitee
L
Lorenzo • solo_traveller • it
9
Pros:

Zona tranquilla, materassi comodi, balcone, colazione abbondante, staff molto amichevole e cordiale.

Cons:

Per fortuna è andato tutto bene

2026-05-05 • via Nuitee
T
Trygve • solo_traveller • no
6
2026-04-20 • via Nuitee
M
Michaela • solo_traveller • de
8
2026-04-19 • via Nuitee
J
Julian • couple • es
8
2026-04-19 • via Nuitee
A
Agata • solo_traveller • pl
7
Pros:

Z plusów: Hotel ma bardzo dobra lokalizację oraz czystość, personel codziennie sprzatał pokoje.

Cons:

Śniadania - niby wszystko było, jednak codziennie to samo, po 2 dniach nie było co jeść.

2026-04-13 • via Nuitee