Hotel Ponta Delgada

Hotels
8.4 (1195 reviews)
Rua Joao Francisco Cabral, 49 , Ponta Delgada , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Good room quality
Nice amenities
Cons:
Unwelcoming service
Average breakfast quality
Some noise issues

Categories

Cleanliness
8.65
Overall cleanliness is satisfactory, with mentions of good upkeep.
Service
8.15
Staff had mixed reviews, with some mentions of unwelcoming attitudes.
Location
9.15
Great location, central and convenient for excursions.
Room Quality
8.65
Rooms are generally well-rated with good comfort levels.
Amenities
8.15
Amenities like pool and jacuzzi were appreciated, but some users noted limitations.
Value for Money
8.15
Good value with pleasant overall experience, though some services were lacking.
Food and Beverage
7.65
Breakfast quality received average ratings, with room for improvement.
Overall Experience
8.65
Positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:20

Property Description

Comfortable Accommodations
Experience cozy rooms with private balconies and modern amenities, including a TV with cable channels and en-suite bathrooms.

Dining Experience
Indulge in authentic Azorean cuisine at the Baco Restaurant or enjoy a refreshing drink at the hotel's bar with an esplanade.

Relaxation Facilities
Unwind in the elevated indoor pool, hot tub, hammam, and sauna during your stay at Hotel Ponta Delgada.

Book now to enjoy a relaxing and welcoming stay at Hotel Ponta Delgada with its convenient location and family ambience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1195 reviews
Cleanliness: 8.65
Service: 8.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
R
Rivka • couple • il
8
Pros:

O quarto é bom e os funcionarios simpaticos

Cons:

Cafe da manha achei fraco

2026-02-12 • via Nuitee
J
Jonathan • solo_traveller • us
10
Pros:

The staff were very friendly and respectful. The rooms were clean and comfortable.

2026-01-23 • via Nuitee
M
Maude • couple • fr
8
Bon séjour
Pros:

La chambre était spacieuse et propre. La salle de bain était assez grande. La présence d'un balcon est un plus. Le petit-déjeuner était bon. La piscine intérieure était agréable.

Cons:

Dans la chambre, il manquait un mini-réfrigérateur, cela aurait été pratique. Le sauna n'était ouvert que 18h à 21h, des horaires plus larges auraient été appréciés.

2026-01-19 • via Nuitee
S
Sally • extended_group • gb
8
2026-01-19 • via Nuitee
V
Vivi • solo_traveller • pt
8
2026-01-16 • via Nuitee
R
rodrigo • couple • pt
9
2026-01-09 • via Nuitee
A
ALSOBROOK • couple • us
8
Pros:

The room was amazing I slept so well. I loved the balcony view and the breakfast was amazing

2026-01-08 • via Nuitee
R
Richard • solo_traveller • gb
6
Unwelcoming Staff spoil a potentially good hotel
Pros:

Location, parking and bathroom

Cons:

The welcome! No welcome, just an immediate set of rules and things you can't do. Dreadful start.
Breakfast - like a canteen and quality average at best. Like a school lunch.

2026-01-07 • via Nuitee
D
Daniela • couple • pt
10
2026-01-06 • via Nuitee
K
Karol • extended_group • pl
10
2026-01-05 • via Nuitee
M
Micaela • couple • pt
8
2026-01-04 • via Nuitee
J
Jonas • solo_traveller • no
9
2026-01-03 • via Nuitee
H
Hugo • solo_traveller • pt
8
2026-01-03 • via Nuitee
T
Tiina • couple • ee
10
2025-12-29 • via Nuitee
J
Jose • couple • be
10
Pros:

Voltaremos em breve!

Cons:

Nada

2025-12-15 • via Nuitee
E
Edyta • couple • pl
8
2025-12-15 • via Nuitee
M
Miguel • couple • pt
8
Muito agradável. Óptima relação qualidade-preço.
Pros:

Localização perto do centro. Bom pequeno almoço. Simpatia do staff. Condições de piscina e jacuzzi bastante agradáveis.

Cons:

A climatização do quarto, era muito quente e não conseguimos baixar a temperatura com o ar condicionado.

2025-12-02 • via Nuitee
F
Fischer • solo_traveller • de
9
2025-11-30 • via Nuitee
W
wendy • couple • gb
7
Pleasant hotel
Pros:

Good sized rooms with balcony, good breakfast, easy to walk to town centre
There was a pool and spa etc but we didn't use it.

Cons:

Staff were pleasant but not overly helpful. We arrived an hour early from the airport but had to put our bags in store because it was too early to check in. They were obsessed with guests using their towels off site so we had to sign an agreement and there were 2 other notices in the room despite the towels being small and thin. We were unable to access breakfast 10 minutes early on the last day before heading to the airport. Instead we were given a breakfast bag with an inedible sandwich and some biscuits. Having stayed in 3 other hotels across 2 islands where everyone was so helpful this was a disappointment.

2025-11-25 • via Nuitee
M
Martina Podgornik • couple • si
8
2025-11-24 • via Nuitee