Hilton Garden Inn Tyler

Hotels
•
Hilton Garden Inn
8.2 (290 reviews)
220 East Grande , Tyler , us
+1 903-509-1166

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Inadequate breakfast options
Noise issues
Room not ready on time

Categories

Cleanliness
8.03
Generally clean but some mentioned issues with cleanliness and room readiness.
Service
9.21
Staff were noted as friendly and professional, although some negative experiences were reported.
Location
9.25
Positive sentiments about the location being convenient and great.
Room Quality
8.2
Rooms were described as clean and comfortable, though some complaints about noise and discomfort in beds.
Amenities
7.73
Mixed feelings about amenities; the pool was overcrowded and breakfast options were limited.
Value for Money
7.69
Some reviews described the experience as overpriced for certain amenities and services.
Food and Beverage
7.24
Complaints about breakfast not being sufficient and snack options were limited.
Overall Experience
8.21
Overall good experience but marred by specific issues, leading to mixed feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:30

Property Description

Modern Amenities and Convenient Location
Experience comfort and convenience at the Hilton Garden Inn Tyler. Unwind in guest rooms with flat-screen TVs and stay connected with complimentary Wi-Fi. Enjoy the indoor pool, fitness center, and proximity to the Rose Rudman trail.

Great American Grill and Room Features
Start your day with a delicious breakfast at the hotel's Great American Grill. Guest rooms come equipped with microwaves, mini-refrigerators, and coffee makers for your convenience.

Nearby Attractions and Business Services
Explore Tyler's attractions like the Caldwell Zoo and downtown area, just a short distance from the hotel. Business travelers will appreciate the proximity to East Texas Financial Services, Incorporated. Book your stay now for a memorable experience in Tyler.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Location

Guest Reviews

8.2
Based on 290 reviews
Cleanliness: 8.03
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.21
N
Natalie • solo_traveller • us
5
2026-08-24 • via Nuitee
N
Nicklas • couple • us
10
2026-08-16 • via Nuitee
S
Stacey • couple • us
10
2026-08-14 • via Nuitee
K
Kayonna • family_with_children • us
8
2026-06-12 • via Nuitee
J
Joel • couple • us
9
Great stay, prime location, clean rooms, good breakfast, noon checkout.
Pros:

Nice location in south Tyler

2026-06-08 • via Nuitee
M
Mark • solo_traveller • us
9
Pros:

How clean it was

Cons:

.

2026-06-06 • via Nuitee
R
Rodolfo • extended_group • mx
8
2026-06-05 • via Nuitee
T
Tammy • family_with_children • us
5
Not the best
Pros:

Did not eat at motel

Cons:

I think it would've been nice to have complimentary breakfast.Like most hotels do.

2026-05-28 • via Nuitee
J
Jamie • family_with_children • us
8
Pros:

I thr hot tub and pool

Cons:

had originally booked a room with 2 queen beds but the US ARmY came and they switched me to 2 rooms with 2 king beds . This was unexpected and not what I wanted but I understand it was the army and they needed a good place to stay

2026-05-21 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-05-17 • via Nuitee
E
Elise • solo_traveller • us
9
Pros:

The room and comfort of the beds.

Cons:

Overcharging on breakfast

2026-04-22 • via Nuitee
T
Toni • solo_traveller • us
8
Pros:

Small frig
Microwave
Room size

Cons:

Quantity of towels for two guests and 2 night stay
Shower was not thoroughly cleaned
Kids running in halls all night and morning

2026-04-21 • via Nuitee
H
Holton • family_with_children • us
5
Did not care for the room.
Pros:

The pool and hot tub

Cons:

The beds were old and uncomfortable, ac unit was noisy hard to sleep.

2026-04-20 • via Nuitee
B
Beverly • couple • us
9
We had a good time.
Pros:

I didn’t eat any of it, but I thought it was look good and a good prize

Cons:

I think what could’ve been better is better lighting in the rooms. For a woman that’s coming in and has put makeup on, etc.. You can’t even see anything in the bathroom is so dark also, better coffee and at least have pods of cream not not the powder everything else was wonderful.

2026-03-30 • via Nuitee
A
Abear • family_with_children • us
7
Okay
Pros:

I liked the beds and the ac worked

Cons:

I did not like the light coming in through the hallway. I hated how I could hear cars and them accelerating nonstop during the night. The people above us were stomping around like elephants.

2026-03-22 • via Nuitee
R
Rose • couple • us
7
2026-02-13 • via Nuitee
C
Christopher • solo_traveller • us
9
2026-01-19 • via Nuitee
D
Danielle • family_with_children • us
1
2026-01-15 • via Nuitee
J
John Mark • solo_traveller • us
1
Never again. No communication
Pros:

Zero. No hot water and only found out at check in

Cons:

Zero

2026-01-14 • via Nuitee
B
Brian • extended_group • us
4
Pros:

The location and staff was great. Fairly clean.

Cons:

Snack and drink selection for late night was poor. Air conditioner didn’t work but was too late when we got in to get it fixed.

2025-12-15 • via Nuitee