Hotel Colombo

Hotels
7.8 (707 reviews)
Lugar da Cruz Teixeira , Vila do Porto , pt

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Arcade/game room
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great staff
Beautiful views
Good value
Cons:
Cleanliness issues
Old facilities
Limited food options

Categories

Cleanliness
6.55
Multiple reviews mention issues with cleanliness and maintenance, affecting overall perception.
Service
9.05
Consistently praised in multiple reviews for helpfulness and attentiveness of staff.
Location
8.05
Good location with beautiful views, though accessibility could be challenging without transport.
Room Quality
7.05
Older hotel showing signs of wear, although generally clean and comfortable.
Amenities
7.55
Limited amenities mentioned, including no spa or restaurant, impacting the overall experience.
Value for Money
8.55
Considered a good value overall for the location and facilities provided.
Food and Beverage
7.55
Breakfast mentioned positively, but some complaints about food quality in other areas.
Overall Experience
8.05
A positive experience overall, highlighted by the service and location despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 01:32

Property Description

Discover the perfect retreat at Hotel Colombo, where comfort meets convenience on the beautiful Island of Santa Maria.

Prime Location: Experience the best of both worlds with our close proximity to Vila do Porto, just a 10-minute drive from the airport and mere moments away from the stunning mountain views and the sandy shores of Praia Formosa.

Relaxing Amenities: Dive into relaxation at our stunning swimming pool, complete with a scenic deck and bar that overlooks the sparkling sea—a perfect spot to unwind with a refreshing drink.

Family-Friendly Fun: Catered for our younger guests, the dedicated children's room features a ping-pong table and an array of board games, ensuring hours of entertainment for your little ones.

Don't miss out on an unforgettable stay—book your experience at Hotel Colombo today!

Important information:

Please note that the hotel's gym is available at an extra charge.

The hotel can offer early check-in and late check-out, with extra charges paid at the property and depending on hotel availability.
Early Check-in is €7/hour and Late Check-out is €10/hour (maximum 4 hours).Swimming pool: Closed from Thu, Jan 15, 2026 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 707 reviews
Cleanliness: 6.55
Service: 9.05
Location: 8.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.05
H
Helder couple pt
8
2026-03-11 via Nuitee
L
Laurinda couple pt
4
Pros:

Da localização

Cons:

Detestei a temperatura da água do duche, era quase fria. Depois de reportar a situação aos funcionários, nada foi feito para resolver a situação.

2026-03-09 via Nuitee
S
Sónia couple pt
10
2026-03-01 via Nuitee
J
José couple pt
9
2026-02-22 via Nuitee
J
jose carlos couple pt
5
hotel de grande dimensao mas ultrapassado pouco conforto
Pros:

quarto com boas dimensao

Cons:

agua do duche nao era quente ar condicionado nao aquecia o quarto pequeno almoço razoavel

2026-02-12 via Nuitee
C
Cláudia solo_traveller pt
8
2026-02-12 via Nuitee
J
José solo_traveller pt
10
2026-01-28 via Nuitee
B
Barbara solo_traveller at
6
Guter Ort, um abzuschalten.
Pros:

Die Lage war zwar mit wunderbarem Ausblick, aber doch ziemlich weit vom Ort entfernt. Ohne Auto ist es sicher nicht für jeden zu empfehlen.
Das Frühstück war gut und umfangreich.

Cons:

Man merkt, dass das Hotel schon einige Jahre alt ist und seither nichts renoviert wurde. Es war alles sauber, aber an manchen Ecken konnte man ihm das Alter ansehen.

2026-01-19 via Nuitee
J
João solo_traveller pt
1
Nem de borla volto a reservar no Hotel Colombo. Na rua tratam-me melhor!!!
Cons:

Da falta de empatia.

2026-01-19 via Nuitee
A
Ana Paula couple pt
8
Médio/ Bom
Pros:

A localização é excelente uma vista óptima para o mar de todos os quartos.
A simpatia dos funcionários

Cons:

É um alojamento já antigo a necessitar de renovação, alguns materiais degradados.
A temperatura da água no chuveiro é intermitente com água fria a sair a meio do duche.
No pequeno-almoço convinha ter uma torradeira , pois fazer as torradas na tostadeira não é apropriado.

2026-01-19 via Nuitee
L
Luis couple us
10
2026-01-19 via Nuitee
A
Arthur couple ca
8
THe staff made the stay
Pros:

The staff went out of their way to ensure we had a pleasant stay when our flights were cancelled and we needed a place to wait for a new flight.

2025-12-19 via Nuitee
G
Gilles couple pt
9
2025-12-18 via Nuitee
B
Bruno Ligeiro family_with_children pt
7
Pros:

Bom pequeno almoço
bastante espaço no quarto
Muito bom atendimento por parte dos funiconários

Cons:

Limpeza deixou um pouco a desejar

2025-12-02 via Nuitee
P
Paulo Silva Gonçalves couple pt
8
2025-11-13 via Nuitee
P
Pedro solo_traveller pt
8
2025-11-04 via Nuitee
C
Christine family_with_children fr
8
Correct
Pros:

Le confort, l’emplacement un peu éloigné certes mais avec uve superbe vue

Cons:

Pas de spa, pourtant annoncé comme ouvert dans la présentation de l’établissement.
Pas de restaurant ouvert non plus, simplement une restauration rapide au bar

2025-11-01 via Nuitee
S
Sandra couple pt
8
Pros:

Localização, staff, tudo ok no geral.

Cons:

Almofadas podia haver mais opções e nao haver pelo menos uma garrafa de água no mini frigorífico.

2025-10-31 via Nuitee
F
Filarmónica couple pt
8
Pros:

Localização

Cons:

Sem água quente disponível e quando reclamei nem pediram desculpa pelo incomodo da avaria.
Pequeno almoço com pão duro e passaros a andarem por cima das mesas, sem os funcionários se importarem e nada fazerem.
Lençóis limpos, mas cortinados a cheirarem muito mal.

2025-10-27 via Nuitee
M
Man-from-CFL Solo travel Sheffield, South Yorkshire, England
8
Good value hotel outside of Ville do Porto
Pros:

Stayed for one night whilst visiting Santa Maria. The hotel is located a little outside of Villa do Porto with plenty of parking at the hotel, easy to access if you have your own transport, but a long walk uphill otherwise; I’d advise renting transport to get the best out of a visit to Santa Maria anyway. The hotel building from the outside looks more like a college than a hotel (with no sign over the entrance) but once inside check-in was quick and efficient.

Although I visited at the end of the season there an event on the island so only apartments were available; this consisted of a large bedroom, bathroom and a sitting room with small kitchen area; clean and comfortable with good views of the countryside from the large windows. The bed was comfortable and the WI-FI and shower both worked well.

No restaurant, but the bar area served a selection of tasty food (pizza, pasta, burgers etc), as well as both Azorean and Portuguese beers. Pleasant terrace area with a pool outside, Gym onsite (pay separately to use).

If you are willing to accept a few quirks (understandable due to the remoteness of Santa Maria) this hotel offers a good base to explore the island at reasonable price, if you’re expecting a four-star luxury resort hotel you’re probably on the wrong island!

2025-10-26 via Tripadvisor