Best Western Plus Gran Hotel Centro Historico

Hotels
•
Best Western
7.5 (2910 reviews)
Calzada Independencia Sur No. 168 , Guadalajara , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice pool
Quick access to city
Cons:
Poor cleanliness
Old rooms
Noisy environment
Low food quality

Categories

Cleanliness
6.46
The hotel has been reported as old and needing maintenance, with specific mentions of poor cleanliness in rooms.
Service
8.93
Generally good service from the staff, despite some mentions of issues in the restaurant.
Location
9.47
Location is praised for being convenient; however, it is also noted for issues with noise and safety.
Room Quality
5.92
Rooms are described as old and worn, with issues reported regarding maintenance and cleanliness.
Amenities
7.95
Amenities like the pool are appreciated, but the overall quality is affected by noise and the need for better upkeep.
Value for Money
6.91
The perceived value is low due to the quality of accommodations not meeting guest expectations.
Food and Beverage
5.96
Food quality reported as low, with suggestions to eat elsewhere for better meals.
Overall Experience
8.43
Mixed feelings about the overall experience; while some guests had positive interactions, many reported serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:46

Property Description

Convenient Central Location
Located near the city's historical center, Best Western Gran Hotel Centro Historico offers easy access to major attractions.

Amenities Galore
Enjoy the convenience of a bilingual staff, a 24-hour restaurant, complimentary Wi-Fi, and a refreshing swimming pool.

Proximity to Popular Sites
Explore historical cathedrals, government buildings, theaters, and shopping centers just minutes away from the hotel.

Book your stay now at Best Western Gran Hotel Centro Historico for a memorable experience!

Important information:

Please note that rates with breakfast included do not include children breakfast, this must be reserved and paid directly at the property upon arrival.

Please note that the continental breakfast includes bread, fruit, coffee, butter and jam.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Please note that for early departures you need to do your request the day before of departure before 16hrs. In case the request is not made within this time charges may apply.

Aviso de Renovación
Nuestro lobby se encuentra actualmente en remodelación como parte de nuestros esfuerzos de mejora. Se espera que los trabajos duren aproximadamente 4–6 semanas, y podría presentarse ruido durante el día o pequeñas interrupciones.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 2910 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 5.92
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 5.96
Overall Experience: 8.43
J
Jesus Antonio • family_with_children • co
7
2026-06-27 • via Nuitee
M
Marco • family_with_children • co
8
Regular cómo para algo de afán
Pros:

Regular

Cons:

Baño e instalaciones de veían viejas

2026-06-27 • via Nuitee
F
Fabian • couple • us
1
2026-06-27 • via Nuitee
D
Danilo • solo_traveller • co
8
Aceptable
Pros:

La ubicación

Cons:

La Tuallas están muy viejas es evidente que ya se necesitan cambiarlas

2026-06-26 • via Nuitee
D
Daniel • couple • co
3
The hotel is a 5/10, but the bathroom needs to be renovated and the faucets are crap
Pros:

Price and the staff was very friendly. The room is cleaned on a daily basis.

Cons:

The location of the hotel is in a very spooky area of Guadalajara. Also, the room´s bathroom is the nastiest thing i have seen. The sink smells like fish, they even give you a pad to cover it so it doesn´t stink the whole room. The shower´s drain is also tolled. You cannot shower over 3 minutes because it begins to smell like crap and it floods. I had to shower with flip flops the whole stay, it made me vomit.

2026-06-26 • via Nuitee
J
Johan • couple • co
7
2026-06-26 • via Nuitee
J
Juan Daniel • solo_traveller • mx
10
Pros:

la alberca

Cons:

la regadera estaba un poco vieja y descompuests

2026-06-25 • via Nuitee
A
Anahi • solo_traveller • pe
3
2026-06-25 • via Nuitee
J
Julio • solo_traveller • mx
7
Pros:

Buena ubicación.

Cons:

Instalaciones viejas.

2026-06-25 • via Nuitee
D
Diana Catalina • solo_traveller • co
8
2026-06-25 • via Nuitee
J
Juan Pablo • couple • co
8
Pros:

Muy buena ubicación y cómodo

2026-06-24 • via Nuitee
M
MIGUEL • couple • co
7
No volvería al de Guadalajara porque el de Santa Marta es espectacular
Pros:

Las camas cómodas

Cons:

Las toallas y el baño

2026-06-24 • via Nuitee
L
Lopez Quiros • extended_group • cr
8
Confort y el precio del hotel es gusto
Pros:

Les agradezco viaje de costa rica con mi familia el hospedaje muy bien las habitaciones muy bien solamente los precios del restaurante muy elevado.

2026-06-24 • via Nuitee
G
Greg • solo_traveller • us
7
Pros:

I'll come back

Cons:

There was no bar upstairs

2026-06-22 • via Nuitee
M
Marvin Raher • solo_traveller • mx
9
Pros:

Best western siempre cumple.
Por calidad precio la verdad esta bien.
La ubicación es excelente.
Me he quedado ahí varias veces y todo bien

Cons:

Lo único que no me gusta es que el estacionamiento es a 2 cuadras, el valet parking se lleva el carro, entonces en cada salida hay que esperar a que te traigan el carro y si se te olvida algo en el mismo, tienes que ir caminando hasta el carro y subir hasta el ultimo piso solo para tomar lo que ocupes de tu vehículo

2026-06-21 • via Nuitee
I
ibarra ramirez • solo_traveller • mx
10
Pros:

En general todo estuvo muy bien y muy buena Ubicación 😎👌

Cons:

Una crítica constructiva. Las toallas ya están muy viejas y se ven algo percudidas. Y creo va que sería buena idea poner menú del room service en cada habitación. Y las almohadas están muy altas e incómodas.

2026-06-21 • via Nuitee
J
JUAN • solo_traveller • mx
9
2026-06-18 • via Nuitee
R
Ricardo • solo_traveller • br
1
Cons:

Empleados en la recepción muy mal instruidos y no tienen link de pago una vez que el cliente no tenga tarjeta en físico

2026-06-17 • via Nuitee
U
Uribe • solo_traveller • mx
1
Cons:

Las habitaciones son ruidosas, le faltan mucho mantenimiento al hotel el personal no cuenta con actitud de servicio

2026-06-15 • via Nuitee
O
Oscar • solo_traveller • mx
10
Pros:

La habitacion

Cons:

Sin comentarios

2026-06-14 • via Nuitee