Best Western Plus Gran Hotel Centro Historico

Hotels
Best Western
7.5 (2813 reviews)
Calzada Independencia Sur No. 168 , Guadalajara , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice pool
Quick access to city
Cons:
Poor cleanliness
Old rooms
Noisy environment
Low food quality

Categories

Cleanliness
6.46
The hotel has been reported as old and needing maintenance, with specific mentions of poor cleanliness in rooms.
Service
8.93
Generally good service from the staff, despite some mentions of issues in the restaurant.
Location
9.47
Location is praised for being convenient; however, it is also noted for issues with noise and safety.
Room Quality
5.92
Rooms are described as old and worn, with issues reported regarding maintenance and cleanliness.
Amenities
7.95
Amenities like the pool are appreciated, but the overall quality is affected by noise and the need for better upkeep.
Value for Money
6.91
The perceived value is low due to the quality of accommodations not meeting guest expectations.
Food and Beverage
5.96
Food quality reported as low, with suggestions to eat elsewhere for better meals.
Overall Experience
8.43
Mixed feelings about the overall experience; while some guests had positive interactions, many reported serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:46

Property Description

Convenient Central Location
Located near the city's historical center, Best Western Gran Hotel Centro Historico offers easy access to major attractions.

Amenities Galore
Enjoy the convenience of a bilingual staff, a 24-hour restaurant, complimentary Wi-Fi, and a refreshing swimming pool.

Proximity to Popular Sites
Explore historical cathedrals, government buildings, theaters, and shopping centers just minutes away from the hotel.

Book your stay now at Best Western Gran Hotel Centro Historico for a memorable experience!

Important information:

Please note that rates with breakfast included do not include children breakfast, this must be reserved and paid directly at the property upon arrival.

Please note that the continental breakfast includes bread, fruit, coffee, butter and jam.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Please note that for early departures you need to do your request the day before of departure before 16hrs. In case the request is not made within this time charges may apply.

Aviso de Renovación
Nuestro lobby se encuentra actualmente en remodelación como parte de nuestros esfuerzos de mejora. Se espera que los trabajos duren aproximadamente 4–6 semanas, y podría presentarse ruido durante el día o pequeñas interrupciones.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 2813 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 5.92
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 5.96
Overall Experience: 8.43
P
PEREZ family_with_children mx
9
2026-04-11 via Nuitee
P
Pérez family_with_children mx
8
2026-04-09 via Nuitee
F
Fabiola family_with_children mx
10
Pros:

La ubicación

Cons:

La regadera en mal estado

2026-04-08 via Nuitee
H
Héctor Manuel family_with_children mx
5
2026-04-08 via Nuitee
S
samuel family_with_children mx
10
Pros:

La habitación súper limpia y cómoda. El area de la alberca muy agradable

2026-04-07 via Nuitee
A
Ana Julia family_with_children mx
10
2026-04-07 via Nuitee
L
Liliana family_with_children mx
8
2026-04-07 via Nuitee
A
Antonio solo_traveller gt
8
2026-04-05 via Nuitee
R
Ramon extended_group us
8
2026-04-04 via Nuitee
V
Victor family_with_children mx
10
Pros:

Que estaba muy limpio

Cons:

Todo excelente

2026-04-04 via Nuitee
A
Alfonso family_with_children us
1
Desde la noche que llegamos, había mucho ruido, también había un muy mal olor desde la entrada hasta la habitación. Las
Pros:

No me gustó nada

Cons:

Todo

2026-04-04 via Nuitee
T
Tommy family_with_children jp
3
2026-04-04 via Nuitee
J
Juan solo_traveller us
5
Pros:

Nada

Cons:

Nada

2026-04-03 via Nuitee
M
Miranda couple cr
1
Pésimo hotel
Pros:

Realmente,no me quede,tuve que pagar otro hotel,deberían revisar poner marca. BW,a un hotel tan requetemalo,perdi mi dinero,

2026-04-03 via Nuitee
G
Guadalupe family_with_children mx
10
Pros:

Siempre me ospedo hay especial para las compras muy amables el personal y la comida muy rika también

2026-04-03 via Nuitee
V
Vazquez family_with_children mx
9
Satisfacción
Pros:

La ubicación y la accesibilidad

Cons:

Todo me agrada

2026-04-02 via Nuitee
U
Ultra family_with_children mx
7
Pros:

La amabilidad y atención del personal en recepción

Cons:

Hotel viejo, muebles anticuados, me toco frente a la avenida principal y se escucha el ruido de la calle

2026-03-31 via Nuitee
L
Lilleida family_with_children cr
6
Lugar peligroso , mucho habitante de la calle en los alrededores , mucho olor a heces en los alrededores
Pros:

La terraza y piscina muy bonito

Cons:

Los alrededores de noche son peligrosos, mucho habitante de la calle, las cortinas de la habitación sucias con manchas de sangre, pedí varias veces sumideros de la habitación y no llegaron . El olor a eses alrededores era insoportable

2026-03-31 via Nuitee
G
Gonzalez family_with_children mx
10
Pros:

Ubicacion

2026-03-30 via Nuitee
D
Daniela extended_group mx
10
2026-03-29 via Nuitee