Fairfield Inn & Suites by Marriott New Buffalo

Hotels
Fairfield Inn
8.2 (152 reviews)
11400 Holiday Drive, New Buffalo, Michigan, 49117 , New Buffalo , US

Facilities

Free breakfast
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Continental breakfast
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Clean room
Helpful staff
Good location
Cons:
Unpleasant smell in the air conditioner
Disappointment about pool size
Some unfriendly breakfast staff

Categories

Cleanliness
7.66
Several mentions of cleanliness overall, but some complaints about musty smells and a dirty pool.
Service
9.13
Staff was noted as kind and helpful, accommodating various needs.
Location
8.17
Convenient location near highways and attractions; however, some areas lacking nearby activities.
Room Quality
8.62
Rooms were generally described as spacious and comfortable.
Amenities
7.65
Disappointment regarding the advertised pool facilities; some amenities noted were insufficient.
Value for Money
8.11
Value corresponds well with the experience, despite some complaints about specific facilities.
Food and Beverage
7.66
Breakfast was decent but not exceptional; some staff were unfriendly during service.
Overall Experience
8.63
Overall positive experiences reported, with some issues that could improve the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:43

Property Description

Indoor Pool and Fitness Center
Enjoy a dip in the indoor pool or break a sweat in the fitness center during your stay at Fairfield Inn & Suites.

Complimentary Amenities
Stay connected with free wireless internet and start your day with a complimentary continental breakfast before exploring the nearby attractions.

Convenient Location
With attractions like Lake Michigan and Four Winds Casino New Buffalo within a short drive, Fairfield Inn & Suites by Marriott New Buffalo is the ideal choice for your next getaway.

Don't miss the chance to experience comfort and convenience at Fairfield Inn & Suites by Marriott New Buffalo.

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 152 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.17
Room Quality: 8.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
A
Anne
10
Pros:

Enjoyed our room. We had a king bed with a sofa bed. We liked the separated spaces and the clean and well-kept hotel.

2025-09-30 via Nuitee
A
Ariana family
10
Pros:

Staff was incredibly kind and helpful! Easily accommodated a late checkout and assisted us with doing laundry. Parking was a breeze. Would definitely stay here again!

2025-09-28 via Nuitee
M
Megan partner
10
Pros:

Clean and nice! Close to the interstate and the dispensaries are literally within walking distance! Will stay here again!

2025-09-13 via Nuitee
N
Nilanjana family
10
Pros:

Location is convenient to access the highway. Great breakfast! There’s not much going on around but it’s 16mins away from the awesome Warren Dunes State Park. Room is spacious, clean, and lots of parking spots.

2025-09-02 via Nuitee
M
Magda
6
Pros:

We called the front desk regarding musty, unpleasant smell coming from the air conditioner unit. We were told that the maintenance technician would evaluate the situation after we check out. I had nausea from the smell and woke up with a headache.

2025-09-01 via Nuitee
T
Torri family_with_children
10
Pros:

The room was very cozy and the staff was very accommodating!!

2025-09-01 via Nuitee
C
Christy
8
Pros:

Was very nice. Close to good food,casino and beach. Disappointed in the breakfast was not that good. Would stay there again.

2025-08-23 via Nuitee
J
JENNIFER
10
Clean and convenient
Pros:

Nice central location, close to restaurants and the beach

2025-08-17 via Nuitee
S
Sheila family_with_children
10
Pros:

Hotel was clean, great service, friendly staff. Room was very nice.

2025-08-15 via Nuitee
R
Rachel family
8
Pros:

Hotel and rooms were very clean. Great location right near the entrance to the beach and lots of restaurants and stores. Quiet area with easy parking. Nice breakfast was included except the staff for breakfast wasn't that friendly or helpful. The room was very spacious with room for a fifth person in a separate area. There was one dirty spot but overall everything was very clean. Pool.was nice but very small..

2025-08-14 via Nuitee
R
Ronald partner
10
Pros:

Location, breakfast, polite staff

2025-08-06 via Nuitee
A
Audrey
6
Pros:

My stay was peaceful and everyone was friendly. Check in was quick and I love that they have snacks and drinks you can buy. My only complaint is that the property just has a weird smell. Like old ancient antique store vibes. Actually a lot of the property just seemed dated like the elevator buttons were half broken. Just small stuff like that but I would stay again.

2025-08-05 via Nuitee
B
Blaine
10
Pros:

.

2025-08-04 via Nuitee
J
Jesse
10
Pros:

Safe, Clean and Quiet.

2025-08-04 via Nuitee
V
Verified traveler
8
Just okay
Pros:

Family trip with children. Hotel stay was overall good. Nice breakfast selection and very clean. Big downfall is there's only air conditioning inside your hotel rooms. No AC in hallways, eating areas, gym, elevator, and pool. Didn't really care for the beds, you can feel the springs in them. On the 2nd night of our stay, the TV's failed in our room. Hotel staff was unable to fix it but moved us to another room where they worked which was an inconvenience. Not what I expect from Marriott. Surrounded by dispensaries and the only food option nearby is McDonald's. When we go back, we will definitely be staying in a city further north that better suits our family wants.

2025-07-31 via Nuitee
B
Bethany
6
Clean and comfy, but check the listing carefully!!
Pros:

Our room was spacious and comfy. Staff was friendly. We were happy with location. We were underwhelmed by the “pool” and lack of hot tub that were advertised in the listing. The pool was a tub at best and there was no hot tub. We booked this hotel mainly for those accommodations.

2025-07-31 via Nuitee
C
Carmen family_with_children
6
Pros:

The hotel was kind of new and the room was clean. The only BIG ISSUE we had is that they are doing false propaganda with the pool pictures on their website. The pool is so tiny and only 5 feet deep and more disappointing was so dirty.
My six year old was so sad not being able to go in the pool. I suggest you to put real pictures or invest some money in the pool area.

2025-07-30 via Nuitee
M
Maribeth partner
10
Pros:

Everyone was very helpful and friendly. Our room was clean and comfortable. The continental breakfast was very good and we enjoyed the two nights that we stayed. Our room was ready before check in time and we would definitely stay there again.

2025-07-30 via Nuitee
M
Mark family
8
Pros:

Overall service of staff was great. Housekeeping was having some logistic challenges; however, when we requested additional towels, the staff was very helpful.

2025-07-30 via Nuitee
M
MICHAEL
4
Pros:

Found blood on a blanket. No air conditioning in lobby, elevators, or hallway. Also found a can of alcohol in the fridge still and also a tube of ky jelly along with flavor adult wipes in a drawer. Also encountered 2 racoons by the entrance at night. Will not be staying there again.

2025-07-26 via Nuitee