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Facilities
Property facilities
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Health or beauty spa nearby
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Clubhouse
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Mobile app for room service
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Supervised childcare/activities
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Playground on site
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Fitness facilities (surcharge)
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Internet access
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Clubhouse
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
Review Highlights
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Property Description
Luxurious Accommodations and Spa Services
Experience top-notch accommodations at the St. Regis Mexico City, located on Paseo de la Reforma Boulevard. Enjoy sophisticated rooms, on-site spa services, and the iconic St. Regis butler service for a truly indulgent stay.
Gourmet Dining and Event Spaces
Indulge in culinary delights at 3 gourmet restaurants and host memorable events in 2 spacious ballrooms. Whether for business or pleasure, the dining options and event spaces at the hotel cater to every need.
Prime Location and Nearby Attractions
Explore iconic landmarks like the Independence Angel statue and the Castle of Chapultepec just moments away. With international embassies and the lush Bosque de Chapultepec park in proximity, the hotel's location offers convenience and charm.
Book now for an unforgettable stay at The St. Regis Mexico City.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 12 per day.
Location
Guest Reviews
This was my second stay at the St Regis and I still find it to be a great choice.
Highlight of this place is the impeccable service, great butler service with free coffee and ironing services. Room was very nice and clean with separate tub and shower.
Great gym as well.
El servicio excelente
Los restaurantes del hotel muy recomendados como el ANIMAL
La habitación excelente
Muy linda vista
Todo excelente ningún comentario malo
La gente muy amable y dispuesta para todo
Outstanding place to spend with your family , the staff brought me a cake and gloves for my birthday , pool was amazing with views of the city.
Diana’s restaurant was amazing and we go for the news eve celebration every year
Spa is one of my favorite places in the world
I was a little surprised by the hotel in comparison to the other St. Regis Hotel I stayed at. The lobby is less impressive and the staff is not as attentive as the hotel in Asia. The rooms are also a little smaller and butler service is a little less attentive. Great location in Reforma, close to Roma Norte and Polanco by walking.
I stayed from August 2-9, 2025, in a Junior Suite. It was a little more than I'd wanted to spend on the room, but (in my opinion) ended up being very much worth it. I'm Lifetime Titanium with Marriott, and though I wasn't offered an upgrade, the room was still fantastic.
The hotel itself is wonderful, though the style is starting to show just a little bit of age (lots of wood paneling in the rooms, carpeting choices, etc). I did very much enjoy the rainfall shower, but was puzzled by the tub (it's awkwardly positioned in the bathroom, and didn't get much light). Honestly, these are minor nitpicks. Where the hotel truly shines is in its service. The St. Regis prides itself on its service, and this hotel is no exception. From the moment you arrive, you feel welcome and "at home." When seeing you, every staff member, regardless of who they are, will stop what they are doing and greet you with a big smile. And every night, you are treated to a spectacular ceremony where the butlers will "saber" champagne for the guests.
The location can't be beat--it's one of the main reasons I chose the hotel--it's almost directly next to Chapultepec Forest, which gets you within walking distance of Chapultepec Castle (the National History Museum), the Anthropology Museum, and the Museum of Modern Art. If you're a runner, the forest also offers fantastic trails and the concierge at the hotel can help with recommendations. The hotel is *not* near the traditional "touristy" areas (e.g., the Zócalo), but it is just north of Roma/Condesa, which tends to be fairly Anglicized, offering a range of fantastic rooftop bars and restaurants.
I loved the in-hotel restaurant *so much* that I ended up eating there fairly frequently, and I highly, highly recommend the short rib tacos (though if you ask the servers, they will also recommend getting one of each kind). The bar is one of my favorite places to have a cocktail, read a book, or just people-watch--and there's almost always something going on. When the weather is pleasant (which is almost always is) they will open up the glass doors and you can enjoy the breeze on the terrace.
The fitness center, pool, and spa are located on the top floor, and provide commanding views of a good portion of the valley. You can see the mountains and enjoy the skyline while (if you're anything like me, and live at sea level) huffing and puffing your way through a workout.
One minor point worth noting; I enjoyed my room and the view it offered of the Diana Fountain, as well as a glimpse of the Angel of Independence, but be aware that hotel rooms facing the roundabout by the fountain will experience more late-night traffic noise than the other side of the hotel. I can't say it ruined any nights of sleep, but I did wake up a few times to loud horns, revving engines, and any other of the sounds of a busy city.
I would love to return and stay here again.
From start to finish, this was sone of the best hotel stays we have ever had as a family. We were celebrating our 15th wedding anniversary and our son’s birthday and the staff made it one of the most memorable experiences we could have had. Given the care and hospitality of the team, I have no doubt we would have received the same treatment if we’d been there on a random weekend getaway and not celebrating something special. The breakfast was out of the world and the room was so comfortable we never wanted to leave. But outside your door are so many sights and great restaurants that you feel compelled to actually get out of your robe and put on real clothes every once in a while. Thanks for an amazing stay! We will be back!
I absolutely loved my stay at the St. Regis Mexico City. The butlers were amazing — courteous, prompt, and always one step ahead. They even unpacked for me and made sure management knew if I needed anything. The rest of the staff were so kind and helpful. My room was enormous and beautifully done. The hotel’s location was perfect. It was just a short walk to affordably priced restaurants. It was a super experience I’ll remember for a long time.
Courteous staff. Great bar and restaurant
Excellent hotel!! Love everything about it. Staff are great and restaurant is amazing.
Would definitely stay there again on my next visit to Mexico City.
Staff super friendly
Big room, great service and Diego was especially friendly.
We were very impressed. Truly what you would expect from a 5-star hotel.
Good gym. Small, but nice pool.
We did the cooking class and tequila tasting and liked them both.
We spent the weekend at The St. Regis Mexico City and I can honestly say the service made all the difference. From the moment we walked in, every single person we encountered was gracious, attentive, and genuinely kind. It wasn’t just polished hospitality—it felt personal, and that’s rare.
The hotel itself is elegant and welcoming, with plenty of thoughtful details that elevate the experience. We especially enjoyed how attentive everyone, and I mean EVERYONE was.
Our room was spacious, comfortable, and made us feel at home. That said, if I’m being honest, it’s starting to show its age a little and could use a refresh to match the overall standard of the property. Still, it didn’t take away from how much we enjoyed being there. Also, the gym could use a bit of sprucing up, there are not many options for us fitness enthusiasts :-).
Overall, it was a wonderful, no, AMAZING stay, and we left feeling very well taken care of. We’re already looking forward to our next visit.
Excellent
The staff is what makes this hotel stand head and shoulders above other hotels.
As soon as we arrived, the doormen were ready to help us with our luggage and helped guide our entrance to the hotel. The receptionist that checked us in was very kind and helpful in answering our questions
One morning during breakfast, we told our waiter we were hoping to visit local markets, but we were a bit unfamiliar with the area. Our waiter, with the help of the concierge, wrote down the name and directions of a local market, where we were able to find everything we were looking for.
The doormen, front staff and every other employee we encountered was always kind, courteous and professional. Kudos to the management of this hotel for setting such a high standard of customer service. Because of the exceptional service that we received during our stay, the next time we come back to Mexico City we will definitely return to the St. Regis hotel. Thanks!
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