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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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ATM/banking
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Free beach shuttle
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Private picnics
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Reception hall
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Covered parking
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Secured parking
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Free bus station shuttle
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Modern Amenities
This hotel offers modern amenities such as free WiFi, a kitchenette with a hob, and a flat-screen TV in every room. Guests can also enjoy the convenience of a microwave, refrigerator, work desk, and coffee making facilities.
Complimentary Services
Start your day right with a complimentary breakfast featuring a variety of options from warm signature sandwiches to fresh fruit and pastries. Guests can also take advantage of the fitness center, indoor pool, and business center with fax and photocopying services.
Convenient Location
Located just 5 miles from BWI Airport and Fort Meade Army base, and 2 miles from Arundel Mills Mall, this hotel offers a prime location for both business and leisure travelers.
Book your stay at Element Arundel Mills BWI Airport for a comfortable and convenient experience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Free public parking is possible on site (reservation is needed).
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Everything
House keeping knocking while the door indicates do not disturb to check if guest is checking out at 9am.
Customer service
Cars was broken in tires was stolen windows was broken on vehicles
Check in person was very rude
No one came to clean my room or change my sheets. No garbage was picked up from my room.No fresh towels provided unless requested. I changed my own sheets after requesting new ones. Free breakfast was horrible. Sausage was like burned leather.
The room & comfortably of bed
House keeping knocking on the door @10:30 an asking about when was I checking out which too me is rude and unprofessional
K.C. at the Element hotel front desk is very professional and helpful. Every time I check in/out she is always helpful and assist in any manner.
Breakfast
The rooms are not as clean as they should be, upon entry it was dirt and hair on the floor, hair in the refrigerator....we stayed for two nights and was told we couldn't get room service which is CRAZY ‼️.....I NEVER stayed at a hotel for 2 nights with my family and was told I couldn't get room service.....OVERALL, IT WAS PISS POOR SERVICE.
The breakfast meal looks very nice, it had plenty of choices, the food was good.
What I didn't like was that i did not have access to ice for my room. I has to go downstairs to the front desk to get ice. I would like it more if ice was on each floor.
This hotel experience was right up there as worst ever. We had a reservation and I had checked in on line. Check in was literally a 35 minute fiasco after we had just driven 10 hours to get there. We tried to check in @ 430 but were told all rooms were blocked and she couldn’t find one. The woman spent 20 min working on this and then called for help. We were finally checked in by I believe the front office manager. There were 5 people at the desk when it was done. I asked for the managers card and was given the Sales manager card who actually told us how unprofessional the experience was. She insisted she would make it right which was just hot air.
I asked for the managers card again several days later and was given the front office/ food services card? If I had received the actual managers card, this would have been a more private review…. I had to ask to get our room cleaned after 3 days as on line said every other day. I had to ask 2 days in a row for more body wash and after not recieving took one from a cart!
We were here 5 days. The breakfast did not change one iota in 5 days except one day there were tacos. Fine for in and out business travelers but 5 days in a row?
This is a hotel that absolutely does not meet Marriott standards
The TV did not work
Great staff, good location for Arundel Mills Shops and restaurants. The room was clean and the bed was very comfortable. Breakfast was quite basic, but a decent selection to start your day. Bar was nice, good selection of drinks and good service.
The room was not serviced during our stay. Plastic cutlery and paper plates for breakfast not ideal for me.
This was one of the dirtiest, most run-down Marriott properties I’ve ever stayed in. Upon arrival, the room was completely unacceptable—towels on the floor, urine in the toilet, an unmade bed, a dirty shower, and worn, damaged furniture. When I brought this to the attention of the front desk, the staff were rude and dismissive, insisting the room had been “cleaned.”
To make matters worse, I was charged multiple times for an incidental hold days after my stay. The overall condition of the hotel and the lack of professionalism were shocking for a Marriott brand. I ultimately had to use my Marriott points to book another property just to secure a clean, comfortable stay.
Easy check in, clean room, slightly noisy kids but it was a weekend so expected it. Overall good stay
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