Element Arundel Mills BWI Airport

Hotels
•
Element by Westin
8 (364 reviews)
7522 Teague Rd , Hanover , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Customer service
Comfortable rooms
Good location
Cons:
Cleanliness issues
Inconsistent housekeeping

Categories

Cleanliness
6.46
Many reviews mentioned lack of cleanliness, hair and dirt found in the room.
Service
8.93
The staff, particularly front desk personnel, received positive comments despite some issues.
Location
9.47
Convenient location for shopping and restaurants, positively highlighted in multiple reviews.
Room Quality
7.92
Rooms were described as comfortable but had service issues.
Amenities
7.45
Basic amenities provided; however, room service was not available during stay.
Value for Money
8.41
Overall value is acceptable for the quality provided.
Food and Beverage
6.96
Breakfast quality and variety were criticized, suggesting room for improvement.
Overall Experience
8.43
Overall stay was good despite some noted issues. Guests found positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 16:29

Property Description

Modern Amenities
This hotel offers modern amenities such as free WiFi, a kitchenette with a hob, and a flat-screen TV in every room. Guests can also enjoy the convenience of a microwave, refrigerator, work desk, and coffee making facilities.

Complimentary Services
Start your day right with a complimentary breakfast featuring a variety of options from warm signature sandwiches to fresh fruit and pastries. Guests can also take advantage of the fitness center, indoor pool, and business center with fax and photocopying services.

Convenient Location
Located just 5 miles from BWI Airport and Fort Meade Army base, and 2 miles from Arundel Mills Mall, this hotel offers a prime location for both business and leisure travelers.

Book your stay at Element Arundel Mills BWI Airport for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 364 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 7.92
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 8.43
A
Angel • family_with_children • us
3
Pros:

The breakfast was ok

Cons:

The pool was out of order and the shuttle was limited plus you had to walk from one hotel to the next for bar service

2026-04-07 • via Nuitee
E
Ellerbe • couple • us
1
2026-04-06 • via Nuitee
K
Keymia • couple • us
5
Pros:

The staff was very friendly

Cons:

I been staying here for years I will say the place is starting to look un kept first room was dirty hair was left on the toilet and in the shower also the toilet had a foot print on it the staff moved us to another room where the ceiling looks like it had a water leak and it was patched up horribly this place needs an upgrade and the lack is security was a issue I can back from the casino at 3:30am and the staff member was snoring in the back office I say do better this use to be our favorite place to stay but i will look else where now

2026-04-06 • via Nuitee
L
Lauren • solo_traveller • us
10
Excellent and quiet
Pros:

Close to live casino and Arundel Mills. Staff was wonderful, the room was very spacious and clean.

Cons:

Paid parking

2026-04-05 • via Nuitee
C
Celerina Marie • couple • us
9
Great rooms just the noisy doors :)
Pros:

The breakfast and room was great! the room was very practically designed. Staff are also very accomodating.

Cons:

They should fix each rooms door mechanism. I can hear our neighboring rooms slam their door at night and it interrupts our sleep

2026-03-31 • via Nuitee
C
CASONDRA • couple • us
1
2026-03-19 • via Nuitee
A
Alora • family_with_children • us
1
2026-03-18 • via Nuitee
K
Kiatrice • family_with_children • us
8
Pros:

Everything

Cons:

They charge you for parking now

2026-03-05 • via Nuitee
W
Wells • couple • us
7
2026-03-04 • via Nuitee
S
Skiffington • family_with_children • us
3
2026-03-02 • via Nuitee
E
Eugene • family_with_children • us
10
2026-02-11 • via Nuitee
B
B6286FLjasmineb • Couples
10
KC is the bomb!
Pros:

KC was friendly and accommodating while checking in! We will visit this property again! Thanks for hosting our friend group we had a blast!

2026-02-02 • via Tripadvisor
A
Alhasane • couple • us
9
Cons:

Check in person was very rude

2026-01-19 • via Nuitee
S
Shyneira • family_with_children • us
10
Pros:

Customer service

Cons:

Cars was broken in tires was stolen windows was broken on vehicles

2026-01-19 • via Nuitee
O
Omolara • family_with_children • us
10
Pros:

Everything

Cons:

House keeping knocking while the door indicates do not disturb to check if guest is checking out at 9am.

2026-01-19 • via Nuitee
M
Maurice • couple • us
10
2026-01-19 • via Nuitee
C
Carlos • couple • us
6
I made it work for me. As it was memorial Day weekend
Cons:

No one came to clean my room or change my sheets. No garbage was picked up from my room.No fresh towels provided unless requested. I changed my own sheets after requesting new ones. Free breakfast was horrible. Sausage was like burned leather.

2026-01-15 • via Nuitee
S
Shaunie • couple • us
10
Overall the stay was perfect !!
Pros:

The room & comfortably of bed

Cons:

House keeping knocking on the door @10:30 an asking about when was I checking out which too me is rude and unprofessional

2026-01-12 • via Nuitee
R
Robyn • family_with_children • us
8
2026-01-05 • via Nuitee
J
jasonlO7894AT • Solo travel
10
Respectful Employees
Pros:

K.C. at the Element hotel front desk is very professional and helpful. Every time I check in/out she is always helpful and assist in any manner.

2026-01-03 • via Tripadvisor