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Modern Design and Convenient Location
This design hotel features an on-site lounge and an indoor heated pool, just 6 miles from Baltimore Washington International Airport.
Contemporary Rooms with High-Tech Amenities
Each room at the Aloft Arundel Mills BWI Airport includes a 42-inch flat-screen TV, iPod dock, and vibrant decor with bright blue accents.
Entertainment and Relaxation Options
Guests can unwind at the rooftop sun terrace, stay active in the 24-hour fitness centre, or have fun in the games room with billiards.
Book now to experience a stylish stay with top-notch amenities at Aloft Arundel Mills BWI Airport.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
WiFi is available in all areas and is free of charge.
Pets are allowed. No extra charges.
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Free public parking is possible on site (reservation is needed).
When booking more than 9 rooms, different policies and additional supplements may apply.
The only thing I like about the property we’re the staff Elijah and Briana. The front desk Manager L’otasha need more training when guest come to her with concern.
There was several unsanitary problems with the rooms. Room 214 had hair on top of the blanket so we went down and asked for an extra blanket because we thought a long hair wasn’t truly an issue. We also had maintenance come up and put in a sink plug because it didn’t have one and the water was not draining properly down the sink. However bodily fluids under the blankets on the fitted sheets were discovered on day 2 after discovering that room 215 had a dried toenail with what looked like fungus in the nail on the fitted sheets so we pulled the sheets down in 214 to see if we missed anything. This was brought to the attention of the dual front desk Manager L’atosha whose only response was why didn’t you say anything last night. And I can only give you 5000 bonvoy points if you are a member. I didn’t come down right away because It was late and I was pissed off. I needed to calm down. This was also brought to the attention of the assistant manager Tyreik who said he would send me an email later that Thursday or no later than Friday the 31st to see what he and the general manager could do to accommodate me and my Aunt. We are now on Tuesday 8/4 and I have yet to receive an email or hear back from the general and assistant manager. I’ve spoken to Elijah on 8/3 and Briana on 8/4. At this point there needs to be a full refund to my account for both rooms with the original card they have on file. We are not okay at all. That is a health hazard knowing we slept on Nasty and dirty sheets.
The only thing I like about the property we're the staff Elijah and Briana. The front desk Manager L'otasha need more training when guest come to her with concern.
There was several unsanitary problems with the rooms. Room 214 had hair on top of the blanket so we went down and asked for an extra blanket because we thought a long hair wasn't truly an issue. We also had maintenance come up and put in a sink plug because it didn't have one and the water was not draining properly down the sink. However bodily fluids under the blankets on the fitted sheets were discovered on day 2 after discovering that room 215 had a dried toenail with what looked like fungus in the nail on the fitted sheets so we pulled the sheets down in 214 to see if we missed anything. This was brought to the attention of the dual front desk Manager L'atosha whose only response was why didn't you say anything last night. And I can only give you 5000 bonvoy points if you are a member. I didn't come down right away because It was late and I was pissed off. I needed to calm down. This was also brought to the attention of the assistant manager Tyreik who said he would send me an email later that Thursday or no later than Friday the 31st to see what he and the general manager could do to accommodate me and my Aunt. We are now on Tuesday 8/4 and I have yet to receive an email or hear back from the general and assistant manager. I've spoken to Elijah on 8/3 and Briana on 8/4. At this point there needs to be a full refund to my account for both rooms with the original card they have on file. We are not okay at all.
That is a health hazard knowing we slept on Nasty and dirtv sheets.
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Very clean and everyone was very friendly
Bathroom lighting was dark, couldn't turn on bathroom light without turning on main light. Also would have liked bathroom area to be more private
Nice hotel, close to BWI. Room was comfortable and had everything needed. Breakfast was very good. Used the airport shuttle service and the driver, Michelle, was personable and made the drive to the airport enjoyable.
Location and aesthetics
Pool not operating
Nice rooms
The pool was closed and the bar was closed
I like that it was close to the casino, and lots of food places.
I didn't like the $10per day parking fee. I didn't like the bean bag chair in the room. I dont like that its several days later and they still are holding on to my $50 deposit. I didn't like that the bar is not longer inside the hotel. I didn't like that you couldn't order food from the hotel, only doordash.
I like that is was clean and i like the location i also like that they have a pool table and bar area they also had free lemonade and beef hotdogs for the 4th of July
I didn’t like that the pool is under construction and i wasn’t notified until i arrived because I booked though booking.com there wasn’t anything stating that but the lady at the check-in told me that it was posted on their website. And i still didn’t see it. Other then that i had a great experience
Professional staffs and cleaned
Pet fees kind of high
Close to every place I need to go
In four days I stay there, NO service received, no breakfast included, the room smelled terrible
Cleanliness
No hand soap or trash can
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