Mercure Jakarta Batavia

Hotels
Mercure
8.3 (1796 reviews)
Jalan Kali Besar Barat 44-46 , Jakarta , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good food
Cons:
Cleanliness issues
Service issues in restaurant
Outdated amenities

Categories

Cleanliness
7.63
Negative feedback regarding cleanliness such as cockroach in room.
Service
9.1
Generally positive sentiment about friendly and helpful staff.
Location
9.14
Central location was mentioned positively in multiple reviews.
Room Quality
8.59
Rooms are described as comfortable and spacious.
Amenities
7.62
Amenities mentioned were lacking in some reviews, outdated appearance.
Value for Money
8.08
Some high prices were mentioned, especially for breakfast.
Food and Beverage
8.13
Breakfast is noted as good, but some found it too simple or overpriced.
Overall Experience
8.1
Overall experience was mixed, with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:01

Property Description

Historical Charm
Mercure Jakarta Batavia Hotel beautifully blends modern comfort with the historical character of the Glodok district, showcasing a Dutch-influenced architectural style.

Convenient Location
Situated in the heart of the Central Business District, the hotel offers easy access to key destinations such as Soekarno-Hatta Int'l Airport, Mangga Dua Shopping Area, and Glodok Electronic Centre.

Accessibility
With its strategic location, guests can conveniently explore Jakarta using various modes of transport, making it an ideal choice for both leisure and business travelers.

Experience the perfect blend of history and modern convenience at Mercure Jakarta Batavia Hotel. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for Rp 0 per person per night when using an existing bed.
    People no matter the age stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1796 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.1
K
Keith solo_traveller us
9
A step back to colonial Batavia, with all the richness of modern, vibrant Indonesia at your doorstep.
Pros:

Best location for the old city, full of history and mystery.

Cons:

Some confusion about charging to the room, but easily resolved.

2026-06-06 via Nuitee
M
Marilou couple nl
7
Good
Pros:

Location wise easy to access the old city by foot

Cons:

Unpersonal

2026-06-05 via Nuitee
J
Joan solo_traveller gb
9
Pleasant and comfortable stay and amazing breakfast
Pros:

Amazing staff services - professional, kind, polite accommodating and helpful.
Breakfast was fantastic with a wide range of fresh quality food offering savory, sweet, hot and cold choices including many local products that let the visitor learn about them and immerse into the trip better.
It is located in the North, not far from the Center and a short walk to the historical Kota Tuna neighborhood and also conveniently located near the airport. It is situated near a canal and small promenade which is a nice walk and making the area relatively quiet.
The swimming pool is large and well maintained and fitness facilities are well equipped with more weights and machines than most similar hotels.
Rooms and bed are very comfortable. There is good sound insulation and they are quiet making it easy to relax. Also internet is fast.
Overall a pleasant and comfortable stay. I will definitely try to come again.

Cons:

Nothing I can think of.

2026-06-02 via Nuitee
K
Kirsten solo_traveller de
7
2026-05-31 via Nuitee
B
Briac solo_traveller id
7
Bon hôtel pour un petit séjour afin de visiter les alentours
Pros:

Emplacement parfait pour visiter Kota tua et assez proche de l’aéroport.
Bâtiment historique très beau.
Personnel très agréable
Petit déjeuner correct
Massage bon rapport qualité prix

Cons:

La piscine était beaucoup trop fraîche (pas normal pour un établissement de cette gamme)
Problème d’eau chaude dans ma chambre mais résolu par le personnel par un changement de chambre
Personnel de massage un peu trop insistant pour vous fournir des extras non voulu.

2026-05-30 via Nuitee
P
P.A.S. solo_traveller nl
10
Prima
Pros:

Alles

Cons:

Niks

2026-05-30 via Nuitee
E
Eni solo_traveller id
6
Pros:

The room with small terace,make easy my husband to smoke.

Cons:

The security guard,when my husband leave to airport,i am alone at the hotel he say how you go taken bus?
Is it i look poor can't pay taxi?

I can't fly together with my husband because i get sick.

Please don't judge people you are just see from what they are wearing.

Thank you.

2026-05-29 via Nuitee
H
Hiroaki solo_traveller jp
10
最高
Pros:

料金以上のクオリティ

Cons:

なし

2026-05-27 via Nuitee
A
Annemarie extended_group nl
9
We are very satisfied with our stay. The staff was friendly, the food was delicious
Pros:

The staff was friendly, the food was delicious

Cons:

Niets

2026-05-26 via Nuitee
A
Annemarie extended_group nl
9
We are very satisfied with our stay. The staff was friendly, the food was delicious
Pros:

We are very satisfied with our stay. The staff was friendly, the food was delicious, and the beds were comfortable. Everything was clean and the location was great as well. Definitely worth coming back to!

Cons:

Niets

2026-05-26 via Nuitee
A
Abdulmajeed couple sa
10
Pros:

رخيص ومناسب

Cons:

لا يوجد ماء للشرب , ولم يكن يوجود فرشاة اسنان تم طلبها وتم توفيرها لاحقا

2026-05-22 via Nuitee
J
Jessica couple gb
10
Fabulous hotel
Pros:

Fantastic stay - huge, very comfortable bed, the room was incredibly clean, wonderful shower, TV and WiFi. Staff all incredibly welcoming and helpful. Great food in the restaurant. Loved the location to explore Kotatua area.

2026-05-20 via Nuitee
C
Carolina family_with_children nl
10
Great hotel on walking distance from the old city
Pros:

Breakfast was really great, enough to choose from. the Hotel was located on walking distance from the old city. The swimming pool was nice but most of the umbrella's were broken.

2026-05-20 via Nuitee
V
valentine couple fr
7
Pros:

Propre, chambre spacieuse et moderne

Cons:

Nous avons réservé une heure de massage traditionnel dans le spa. Nous avons été très déçu de la prestation en effet les masseuses ont parlé tout le long, et quand elle parlait elle nous masse pas, le massage a duré que 45 minutes, et enfin certaines fois elles nous ont fait mal

2026-05-18 via Nuitee
F
FJM58 couple nl
7
Voor 2 nachten - goed te doen
Pros:

Zwembad

Cons:

Ontbijt - Diner niet gedaan ivm ongezellige eetzaal- Tijdens verblijf weinig andere gasten

2026-05-17 via Nuitee
E
Ethan solo_traveller ca
10
2026-05-13 via Nuitee
P
Pascal couple ch
9
Bel endroit bien situé
Pros:

Fitness piscine.

Cons:

Petit déjeuner.

2026-05-12 via Nuitee
R
Rob couple nl
8
Verblijf voldeed aan de verwachtingen
Pros:

Uitgebreid ontbijt. Locatie centraal gelegen tov. Fatahillaplein.

Cons:

Er waren uitsluitend grote badhanddoeken. We misten de die van normale afmeting

2026-05-10 via Nuitee
M
MK Anuar solo_traveller my
7
2026-05-07 via Nuitee
B
Bart solo_traveller be
9
2026-05-05 via Nuitee