S Hotel Kingston

Hotels
Independent
9.2 (423 reviews)
1 St Lucia Avenue, Kingston, Saint Andrew, 5 , Kingston , JM

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly and welcoming staff
Excellent food quality

Categories

Cleanliness
9.03
No specific mention, assumed standard quality for hotel tier.
Service
9.5
Consistently praised for attentiveness and hospitality, especially staff like Tanisha Campbell.
Location
9.04
Described positively in relation to ambiance and access during a hurricane.
Room Quality
8.99
No specific mention, assumed standard quality for hotel tier.
Amenities
9.02
No specific mention, assumed standard quality for hotel tier.
Value for Money
8.98
Positive sentiment regarding dining and experience versus cost.
Food and Beverage
9.53
Highly praised for excellent food quality and variety.
Overall Experience
9.5
General consensus of memorable experiences, especially during challenging weather.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:41

Property Description

Discover the ultimate escape at S Hotel Kingston, where luxury meets convenience in the heart of Jamaica's vibrant culture.

Indulgent Spa and Recreation
Unwind and rejuvenate at our full-service spa, offering a range of massages, body treatments, and facials. Enjoy leisure time at the outdoor pool or get energized in our state-of-the-art fitness center.

Culinary Delights
Savor delicious meals at our Gallery Cafe, with enticing options for lunch and dinner, or relax with a cocktail at our stylish bar/lounge. Start each day with a complimentary buffet breakfast to fuel your adventures.

Comfortable Accommodations
Experience relaxation in one of our 125 elegantly furnished rooms, equipped with refrigerators and LCD TVs. Stay connected with complimentary internet access while enjoying the comfort of private bathrooms stocked with essential amenities.

Embark on an unforgettable journey and secure your stay at S Hotel Kingston today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 423 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.04
Room Quality: 8.99
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 9.53
Overall Experience: 9.5
V
virginiee597 Family
10
Wonderful hotel
Pros:

Our second visit to the S Hotel in Kingston, and still as wonderful. A little oasis in the middle of Kingston. The staff are so lovely and helpful, attentive and will do anything to make your stay as nice as possible. We will definitely be back. Thank you so much for an amazing week.

2026-03-12 via Tripadvisor
B
boomerang_md Solo travel San Leandro, California
10
Home away from Home
Pros:

My favorite hotel in Kingston. They have THE BEST traditional Jamaican breakfast options, and continental options as well. This small luxury hotel is a gem in the middle of Kingston. Everyone is very hospitable, and will cater to your every need. Many members of the government and private sector come here for breakfast, so the breakfast area can be a popular crowded spot - the service however, remains excellent. The staff often recognizes me when I return. My mother loves the spa services. I have even recommended this hotel for friends traveling to Kingston- they have loved it. This is my 4th or 5th time at S Hotel in Kingston. My only suggestion is to get better Wi-Fi in all areas.

2026-03-12 via Tripadvisor
R
r0dneyct Business
10
Business equals Pleasure
Pros:

Very clean. Pleasant staff. Friendly atmosphere. Good place for business meetings. Good value for money. Food.....what can I say?! Excellent!!! This is my plave when in Jamaica.

2026-03-12 via Tripadvisor
Q
Quest34163469375 Family
10
Best Hotel in Kingston
Pros:

My experience at The S Hotel in Kingston Jamaica was amazing. The food, the customer service, and rooms were on point. I will definitely come back every time.

2026-03-09 via Tripadvisor
H
H7335LJmichaelk Family
10
Excellent weather and ambiance
Pros:

Beautiful weather. Great food & customer service.

2026-03-05 via Tripadvisor
J
jodianc2026 Family
10
Ambiance and Service
Pros:

Definitely adding this place to my chill spot list. The ambiance is perfect. The atmosphere is very calm, there's good music, clean and comfy furniture. The service is quick too. The staff here is very professional and friendly 🧡Big Ups to Akeem and Tanisha HC. You guys were the icing on the cake.

2026-03-04 via Tripadvisor
R
reginnab2026 Family
10
Service
Pros:

Ackeem was an exceptional host!
The ambiance was great.
Tanisha H.C was a very attentive, she listened and respectfully responded, she is knowledgeable and shows care about her work.

2026-03-04 via Tripadvisor
E
evolvinge2026 Couples
10
Fantastic Accommodation
Pros:

The S Hotel - Kingston offered ambiance of home and comfort. The environment was absolutely clean and welcoming. The elegant decor and upgrade of the black and white bedroom just made me feel peaceful. The staff experiences were entirely courteous and extremely accommodating. The check-in experience was wonderful. We were offered early checkin which was great after a long flight. Special mention to Deandra at the front desk, Tevin the bellman, Janice from the restaurant. Tanisha HC always provides personal interaction and is just a ball of energy.
Must have is the Jerk Chicken Panini at Strings Cafe.
S Hotel is a must for your next visit to Kingston. The proximity to everything in New Kingston is favorable.

2026-03-04 via Tripadvisor
N
nioreb Solo travel
10
Tanisha hc was great !
Pros:

Excellent service , drinks & was lovely Tanisha Hc was lovely .

2026-03-04 via Tripadvisor
T
tracyannj2022 Business
10
Business luncheon
Pros:

Had a business and it was very pleasant and friendly staff. Tanisha Henry Campbell was indeed welcoming and very professional.

2026-03-03 via Tripadvisor
V
V8029SHchelseam Business
10
Great Hotel experience
Pros:

This is my second time staying at the S Hotel and my experience has been nothing but pleasant. The hotel employees are attentive and very welcoming, the food is great and the hotel itself is located in a good location. Overall, my experience has been great.

2026-03-03 via Tripadvisor
E
E6182RSyvonnec Couples
10
Comfortable modern stay in New Kingston
Pros:

We came for a weekend festival at Hope Gardens - a short taxi ride away, and conveniently located near grocery stores and restaurants. I enjoyed the spa service (Pauline was amazing), lazing by the lovely cabana pool area, lounging on the Sky bar. The breakfast buffet was a highlight, especially the Jamaican dishes - we were here for 5 days and were impressed with the variety and lack of repetition. The rooms themselves were fine, but more basic than the beautiful communal areas. Overall, loved our stay here!

2026-03-03 via Tripadvisor
K
KRT10 Couples
10
Wonderful spot in Kingston
Pros:

It was our second stay at this hotel. Our previous trip (back in 2015 before some of the renovations) was a good one but this experience exceeded it. Staff was friendly and helpful without being pushy. The breakfast is fantastic and the location convenient for the purposes of our trip.

2026-03-03 via Tripadvisor
E
E1498UVandyf Solo travel
10
Excellent service
Pros:

Staff are fantastic. Restaurant service was prompt and precise.

2026-03-02 via Tripadvisor
C
Culture44096952125 Family Bowie, Maryland
10
SLH Kingston 4-Life
Pros:

Greetings I simply wanted to write a second review because the employees of SLH continue to shock me with the humility, honesty and superb customer service. The wife and I departed the hotel leaving behind a plethora of personal items including my medications. I contacted them the next day and everything was intact and bagged - ready for pick up :-). Thanks so much Nashika !!!! And to Desandra for assisting alone the way. You guys are a touch of class!

2026-03-01 via Tripadvisor
L
legacye2026 Solo travel
10
Best service
Pros:

Tanisha HC is a breath of fresh air. Very professional yet friendly. The reason I visit so often

2026-02-23 via Tripadvisor
S
shantaen2026 Couples
10
Great Stay
Pros:

Great location to celebrate your birthday. Great customer service and a nice weekend getaway.

2026-02-23 via Tripadvisor
R
R9534OEjeffreys Couples
10
Good vibes
Pros:

The ambition was very good bar tender was (Romario) excelent look forword to be here again bare in mind this is my third time ....Big up S hotel

2026-02-23 via Tripadvisor
C
cjanaew Couples
10
GREAT Service
Pros:

Great food, customer service and ambiance. Had a really great time, looking forward to coming here again.
Tanisha HC gave a warm welcome and made us feel at home.

2026-02-23 via Tripadvisor
C
collettag2020 Family
10
Will be back
Pros:

Customer service 100%
Breakfast was great .

2026-02-23 via Tripadvisor