Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Rich breakfast
Cons:
Some rooms are outdated
Quality of towels could be improved

Categories

Cleanliness
8.44
Some reviews mentioned outdated rooms and quality of towels.
Service
9.91
Staff were consistently described as friendly and accommodating.
Location
9.95
Multiple reviews highlighted the excellent and central location of the hotel.
Room Quality
8.4
Rooms were spacious but some reviews noted that they felt outdated.
Amenities
8.43
Basic amenities were functional, but some improvements needed.
Value for Money
9.39
Good pricing relative to the location and available services.
Food and Beverage
9.44
Breakfast was frequently praised as rich and generous.
Overall Experience
9.61
Overall, guests enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:30

Property Description

Charming Boutique Hotel in Haifa's German Colony

Historic Elegance Meets Modern Comforts
Experience the perfect blend of old-world charm and contemporary conveniences at The Colony Hotel. Each room is equipped with LCD TVs, complimentary Wi-Fi, and coffee makers, ensuring a comfortable stay in a century-old building.

Convenient Location Near Major Attractions
Located just 1 km from the UNESCO Baha'i Gardens and Golden Dome, Hotel The Colony is the ideal starting point for exploring Haifa. With a variety of dining and shopping options nearby, guests can immerse themselves in the vibrant neighborhood.

Tranquil Garden Oasis and Rooftop Sunbathing
Unwind in the serene garden or soak up the sun on the rooftop terrace, offering picturesque views of the surroundings. Don't miss the chance to relax and rejuvenate in these peaceful settings.

Book your stay at The Colony Hotel now and indulge in a memorable experience in Haifa's German Colony.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HFA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 982 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.61
L
Liam • solo_traveller • il
9
2026-07-11 • via Nuitee
L
Liel • couple • il
9
2026-07-11 • via Nuitee
S
Shlomo • solo_traveller • il
9
2026-07-11 • via Nuitee
E
Eitan • couple • il
9
טובה מאד
Pros:

נקי, חדרים גדולים, מקלחת כפולה עם זרם חזק

2026-07-10 • via Nuitee
G
GKSG2 • Family • Sydney, New South Wales
2
Horrible management.
Pros:

My experience at the Colony Hotel was appalling, not because of the room itself, but because of the behaviour of the staff and management.

I booked through Agoda. My booking confirmation clearly states that **18% VAT is included in the price**. It even explains that non-Israeli guests may later be eligible for a VAT refund.

Despite this, at check-in the receptionist insisted that VAT had not been paid and attempted to charge me an additional 18%. I showed her the confirmation. She called another staff member, who repeated exactly the same claim. Only after I refused to pay twice did they say they would "check with the manager" and gave me the room key.

I also asked whether a late checkout was possible. Without checking availability or the occupancy for the day, the receptionist simply replied, "Not on weekdays."

The following morning, while I was having breakfast with my daughter, the manager came to our table and told me to come to his office after breakfast.

When I did, he produced a page headed **"Expedia Group"** and claimed it was my booking. Apart from the fact that I had booked through Agoda (which is part of Booking Holdings, not Expedia), this was completely irrelevant. I again explained that he already had my booking confirmation, which clearly states VAT is included.

Instead of checking the actual booking, he became increasingly aggressive, raised his voice, and spoke to me in an extremely disrespectful manner.

As I walked away, he threatened to report me as a **non-paying customer**, despite the fact that I had paid in full before arriving.

Then, to top it all off, a young girl—who appeared to be connected to the reception staff rather than a hotel employee—came out and shouted after us:

> **"Never come back here!"**

This was said in front of my daughter.

I've stayed in hotels around the world for decades. I've dealt with mistakes before. What I've almost never experienced is management doubling down when they're wrong, refusing to look at the customer's actual booking confirmation, raising their voice, making false accusations, and then allowing someone to verbally abuse paying guests as they leave.

If this is how the Colony Hotel treats customers over a straightforward billing question, I would strongly recommend staying elsewhere.

2026-07-09 • via Tripadvisor
אמונה • solo_traveller • il
10
חויה במלון ולהרגיש בבית
Pros:

מלון קטן ואינטימי

2026-07-08 • via Nuitee
F
F6881HNashleyb • Business
10
Very relaxing.
Pros:

In my opinion the best hotel in Haifa. The service and hospitality is the best and always made feel so very welcome every time I visit. It is my home from home for the past 10 years.

2026-07-07 • via Tripadvisor
A
adir alon • couple • il
8
Pros:

ארוחת בוקר הייתה בסדר גמור. לא הכי טעים שהיה לי אבל לגמרי מספק.

2026-07-05 • via Nuitee
S
Shina • solo_traveller • il
10
Pros:

מלון מקסים. המיקום והחדר היו מעולים וארוחת הבוקר מגוונת וטעימה

2026-07-03 • via Nuitee
A
arih • couple • il
9
המעט שהיינו היה טוב. לא הספקנו להנות
Pros:

הכל היה נקי מאוד טרי ומסודר

Cons:

לא הייתה אופציה להשאר יותר מאוחר.אפילו לא לנוח מהצהרים

2026-06-28 • via Nuitee
R
Raisa • solo_traveller • il
10
2026-06-27 • via Nuitee
N
NAOMI • family_with_children • il
10
2026-06-27 • via Nuitee
O
Olga • solo_traveller • ua
9
2026-06-27 • via Nuitee
R
ren • solo_traveller • il
10
2026-06-26 • via Nuitee
אילנה • couple • il
10
2026-06-26 • via Nuitee
M
Michel • solo_traveller • br
10
2026-06-25 • via Nuitee
Y
Yoram • couple • il
10
מצוין
Pros:

מלון מושקע ונעים ממוקם היטב חושבים על הדברים הקטנים ארוחת בוקר נהדרת

2026-06-24 • via Nuitee
D
Darin • solo_traveller • il
10
Will defintly come back again
Pros:

Here’s a polished version of your review:

The location is excellent, with easy access to bus stations that provide direct connections to the train station.

All of the staff were welcoming and helpful throughout my stay. I decided to extend my accommodation by an extra night, and the team handled everything very professionally. First, the receptionist checked whether it would be possible for me to remain in the same room without having to check out and move to another room. He later called my room and informed me that they were working on the issue and would update me the following day.

The next morning, while I was having breakfast, a receptionist approached me and informed me that they had successfully arranged everything, so there would be no need to check out and check in again. I really appreciated their proactive approach. They remembered my situation and updated me as soon as they saw me, without me having to go to the reception desk and ask for an update.

The food was also excellent, with a wide variety of options suitable for all ages. Everything was clean and well maintained, and all staff members were always willing to help. As a lovely welcoming gesture, I even found chocolates on my bed when I arrived.

Overall, I had a very pleasant experience and would gladly stay here again.

Cons:

I needed to update the room card 2 to 3 times

2026-06-24 • via Nuitee
O
Osnat • solo_traveller • il
10
בית מלון מושלם ומומלץ ביותר יפה, אותנטי ומיוחד
Pros:

מלון בוטיק מיוחד בעיצוב, אותנטי, חדרים גדולים, חדר אוכל מקסים, מרפסת גג גדולה עם נוף מדהים והכי חשוב צוות שירותי ביותר עם יחס אישי של כל הצוות, אפילו מנהל המלון הגיע לחדר אוכל והתעניין בפנייה אישית לכל אורח האם הכל בסדר

Cons:

אין

2026-06-21 • via Nuitee
אבי • solo_traveller • il
9
Pros:

חדרים מטופחים בניין יפה

Cons:

אפשר להשקיע יותר בארוחת בוקר

2026-06-20 • via Nuitee