Jakarta Airport Hotel

Hotels
8 (4319 reviews)
Terminal 2E Soekarno Hatta International Airport , Tangerang , ID
+62 21 5590008

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Luggage storage
See all facilities

Review Highlights

Pros:
Proximity to airport
Friendly staff
Good food options
Cons:
No elevator
Old design
Smoking area issues

Categories

Cleanliness
7.83
Cleanliness is mentioned positively; however, some reviews indicate a need for better maintenance.
Service
8.8
Multiple reviews praise the staff for being friendly and helpful.
Location
8.84
The hotel’s location is frequently highlighted as excellent for transit.
Room Quality
7.29
Room quality has been noted as a bit outdated, which affects the rating.
Amenities
7.82
Amenities are generally appreciated but could improve based on some critiques.
Value for Money
7.28
Some reviews mention the pricing being a bit high compared to offered services.
Food and Beverage
8.33
The breakfast offerings and restaurant variety have been well received.
Overall Experience
7.8
Overall experience is positive but influenced by the smoking area issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:02

Property Description

Convenient Airport Stay Above Departure Hall
Located in Soekarno-Hatta International Airport Terminal 2, Jakarta Airport Hotel offers comfortable rooms with free shuttle service and WiFi.

Modern Amenities and Services
Rooms feature flat-screen TVs, personal safes, and en suite bathrooms. The hotel offers 24-hour front desk, room service, massage, and business center.

Easy Airport Access and Dining Options
Enjoy quick transfers between terminals with skytrains and access to Jakarta City Centre via the airport train station. Dine at various restaurants and shops within the airport.

Book your stay at Jakarta Airport Hotel for a seamless travel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

8
Based on 4319 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 8.33
Overall Experience: 7.8
E
Eleonora • couple • fr
7
2026-10-16 • via Nuitee
A
Amanda • extended_group • au
7
2026-10-16 • via Nuitee
P
Pascal • solo_traveller • ae
9
Pros:

The location inside the domestic Airport, is vey convenient
The staff kindness

2026-10-16 • via Nuitee
I
isomi • solo_traveller • jp
8
2026-10-15 • via Nuitee
D
David • extended_group • us
4
felt like a flash back to the 1970's.
Pros:

Location is perfect

Cons:

Desperately needs to be remodeled

2026-10-14 • via Nuitee
M
Maike • couple • de
7
Pros:

Die Lage auf dem Flughafengelände ist sehr praktisch, wenn man sich nur zum Umsteigen in Jakarta befindet. Das Hotel bietet einen kostenlosen Shuttleservice, der (je nachdem, wo man landet) hilfreich ist, da das Flughafengelände wirklich riesig ist.
Das Personal ist freundlich.
Es gibt es großes Frühstücksbuffet.

Cons:

Man bezahlt hier eindeutig die Lage. Für den Preis bekommt man in Indonesien sonst deutlich schönere Unterkünfte.
Das ganze Hotel wirkt in die Jahre gekommen und könnte eine Renovierung vertragen. Im Bad hat es teilweise stark gestunken.
Das Frühstücksbuffet wirkte etwas chaotisch und dreckig - überall lagen Krümel und heruntergefallene Speisen, die nicht weggemacht wurden. Die leeren Speisen wurden nur sehr sporadisch und manchmal erst nach Aufforderung nachgefüllt.

2026-10-14 • via Nuitee
L
ls • solo_traveller • pl
7
2026-10-14 • via Nuitee
V
Vincent • couple • fr
10
2026-10-14 • via Nuitee
D
Dr_Nico • couple • at
8
Pros:

Some beers in the bar, but limited selection. Efficient aircon

Cons:

Can be a bit noisy. Breakfast finished early

2026-10-14 • via Nuitee
A
Andrea • solo_traveller • nz
8
Pros:

Size of the room, friendly staff. Basic breakfast that was tasty.

Cons:

It is a little tired and needs a renovation.

2026-10-13 • via Nuitee
B
Beauty • solo_traveller • id
8
Pros:

Semuanya bagus, nyaman, bersih, staffs sangat baik

Cons:

jauh dari tempat check in seperti yang saya harapkan (sebaiknya informasi harus lebih akurat check in dengan pesawat apa dll, sehingga tidak terlalu jauh dan harus pakai taxi lagi)

2026-10-13 • via Nuitee
K
Katarzyna • solo_traveller • de
7
Pros:

Die Lage

Cons:

Frühstück konnte besser sein, Hotel ist bisschen in die Jahre gekommen

2026-10-13 • via Nuitee
C
CHUN KAI • solo_traveller • tw
10
2026-10-13 • via Nuitee
S
Syed Salim • couple • my
9
2026-10-13 • via Nuitee
D
Douglas • solo_traveller • nl
8
2026-10-13 • via Nuitee
S
Sabrina • solo_traveller • it
7
2026-10-12 • via Nuitee
K
Kinga • solo_traveller • hu
8
Pros:

Good location, very comfortable bed.

Cons:

Breakfast is poor

2026-10-11 • via Nuitee
Y
Yasin.b • solo_traveller • au
1
2026-10-10 • via Nuitee
M
Marc • couple • de
8
Gutes Flughafenhotel
Pros:

Um einen Zwischenstopp zwischen 2 Flügen zu machen, ist dies der ideale Standort in Terminal 2. Wir nutzten den Shuttle Service des Hotels um von Terminal 3 dort hinzufahren. Fahrzeit 10min. Zimmer groß und Betten bequem, sehr gute Dusche. Frühstück nicht genutzt, da unser Flug um 04.45h ging, wäre aber ab 3.00h möglich. Zugang über Treppen und Rolltreppe, Koffer wurden ins Zimmer gebracht.

2026-10-10 • via Nuitee
R
René • solo_traveller • ch
8
2026-10-10 • via Nuitee