Jakarta Airport Hotel

Hotels
8 (4261 reviews)
Terminal 2E Soekarno Hatta International Airport , Tangerang , id
+62 21 5590008

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Luggage storage
See all facilities

Review Highlights

Pros:
Proximity to airport
Friendly staff
Good food options
Cons:
No elevator
Old design
Smoking area issues

Categories

Cleanliness
7.83
Cleanliness is mentioned positively; however, some reviews indicate a need for better maintenance.
Service
8.8
Multiple reviews praise the staff for being friendly and helpful.
Location
8.84
The hotel’s location is frequently highlighted as excellent for transit.
Room Quality
7.29
Room quality has been noted as a bit outdated, which affects the rating.
Amenities
7.82
Amenities are generally appreciated but could improve based on some critiques.
Value for Money
7.28
Some reviews mention the pricing being a bit high compared to offered services.
Food and Beverage
8.33
The breakfast offerings and restaurant variety have been well received.
Overall Experience
7.8
Overall experience is positive but influenced by the smoking area issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:02

Property Description

Convenient Airport Stay Above Departure Hall
Located in Soekarno-Hatta International Airport Terminal 2, Jakarta Airport Hotel offers comfortable rooms with free shuttle service and WiFi.

Modern Amenities and Services
Rooms feature flat-screen TVs, personal safes, and en suite bathrooms. The hotel offers 24-hour front desk, room service, massage, and business center.

Easy Airport Access and Dining Options
Enjoy quick transfers between terminals with skytrains and access to Jakarta City Centre via the airport train station. Dine at various restaurants and shops within the airport.

Book your stay at Jakarta Airport Hotel for a seamless travel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

8
Based on 4261 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 8.33
Overall Experience: 7.8
R
Raihani • solo_traveller • bn
6
Pros:

No need to go out

2026-08-29 • via Nuitee
A
Alessandra • solo_traveller • it
8
Comoda opportunità per voli in arrivo la sera tardi o in partenza la mattina presto
Pros:

Direttamente nel terminal 2E, colazione dalle 330 del mattino. Possibilità di cenare in loco. Letto comodo e stanza spaziosa

Cons:

Difficile da trovare se si arriva da terminal diversi, ma chiedendo in giro al personale si ricevono indicazioni esaustive

2026-08-29 • via Nuitee
C
carloz • solo_traveller • it
8
Pros:

La struttura è dentro l'aeroporto e mklto silenziosa

2026-08-29 • via Nuitee
S
Stefano • couple • it
8
Comodo
Pros:

La posizione strategica vicino all’aeroporto e al terminal 2

Cons:

Pulizia non eccezionale

2026-08-29 • via Nuitee
B
Berend • solo_traveller • nl
8
Hotelkamer op de bovenverdieping van Terminal 2
Pros:

Het hotel neemt de bovenverdieping van Terminal 2 in beslag. Eerst zit je met enige verbazing te kijken hoe dat nou precies werkt maar het is eigenlijk wel heel mooi. De entree is midden in de terminal, ideaal als je vroeg moet vertrekken!

Cons:

Het hotel is dertig jaar oud en dat is aan de kamers duidelijk te zien, er is slijtage en ze doen verouderd aan.

2026-08-29 • via Nuitee
G
Gael • solo_traveller • fr
9
2026-08-29 • via Nuitee
S
Shahbaz • couple • ae
7
Pros:

Overall good

2026-08-28 • via Nuitee
S
Stefania • couple • it
8
2026-08-28 • via Nuitee
G
Gianfranco • solo_traveller • it
9
2026-08-28 • via Nuitee
L
Ludovic • couple • fr
8
Très pratique, efficace. Propre.
Pros:

Nous avons séjourné une nuit dans cet hôtel avant de prendre notre vol tout le matin.
Il est très pratique.
Il faut s’organiser avec l’hôtel pour prendre la navette gratuite depuis le terminal de l’aéroport, 10 le trajet. Toutes les heures

2026-08-27 • via Nuitee
P
Patrizia • extended_group • it
8
Ottima soluzione per il volo interno
Pros:

Perfetto per chi ha necessità di dormire in aeroporto a Jakarta. Si trova a due passi dal terminal 2 dei voli nazionali. Offrono il servizio di navetta gratuito per gli altri terminal

Cons:

L'albergo è un po' datato ma fa ottimamente il suo dovere. Migliorabile la colazione

2026-08-27 • via Nuitee
A
Albert • couple • es
10
Pros:

Habitación, ubicación, personal, desayuno

2026-08-27 • via Nuitee
M
Michela • couple • it
6
Pros:

Ottima posizione se hai un trasferimento in poche ore tra aeroporti

2026-08-26 • via Nuitee
E
Estela • couple • es
8
Recomendable
Pros:

La cercanía del hotel y que estaba limpio

Cons:

Que íbamos súper cargadas y nos dieron una habitación demasiado lejos y solo íbamos a estar 5h

2026-08-26 • via Nuitee
R
Raphaela • solo_traveller • de
8
Pros:

Super praktische Lage im Terminal 2, die Betten sind sehr bequem, das Zimmer sehr ruhig, Roomservice

Cons:

Etwas älter die Ausstattung

2026-08-26 • via Nuitee
C
Claudia • couple • it
7
Comodissimo per uno scalo a Giacarta di una notte.
Pros:

La posizione molto comoda all’interno del terminal 2. Se si proviene o si deve comunque arrivare al terminal 3 loro hanno a disposizione una navetta gratuita che in circa 10 minuti ti porta al terminal.
Servizio in camera, anche se ci hanno detto che si pagava solo cash in rupie, poi il cameriere ha portato il pos. Ok rapporto qualità prezzo.

Cons:

Struttura un po’ vecchia, pulizia nella media/bassa.

2026-08-26 • via Nuitee
C
Caroline • solo_traveller • gb
9
Pros:

Excellent location, great staff, all amenities needed in room and good food!

Cons:

Nothing!

2026-08-25 • via Nuitee
M
Miriam • couple • es
8
Pros:

opción excepcional para pasar el descanso en el aeropuerto para coger otro avión.

2026-08-25 • via Nuitee
G
Gwenn • family_with_children • fr
8
Hotel très bien situé et insonorisé
Pros:

Localisation parfaite pour un transit
Chambres extrêmement bien insonorisées au pied des pistes (vue su rles avions)
l'hôtel est un peu dans son "jus" mais cela reste confortable (bonne literie)
Navettes dispos pour le terminal

Cons:

Nous avions réservé pour 3 chambres avec des enfants et il a fallu payer un extra pour rajouter des lits.
SDB un peu datée mais cela fait le job pour un transit

2026-08-25 • via Nuitee
S
SCHIODI • couple • it
7
Pros:

Questo è un hotel utile al suo scopo, passare una notte tra un volo e l'altro. niente di più niente di meno.
Nota positiva per il servizio gratuito di navetta da un terminal all'altro.

2026-08-24 • via Nuitee