Jakarta Airport Hotel

Hotels
8 (3840 reviews)
Terminal 2E Soekarno Hatta International Airport , Tangerang , id

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Proximity to airport
Friendly staff
Good food options
Cons:
No elevator
Old design
Smoking area issues

Categories

Cleanliness
7.83
Cleanliness is mentioned positively; however, some reviews indicate a need for better maintenance.
Service
8.8
Multiple reviews praise the staff for being friendly and helpful.
Location
8.84
The hotel’s location is frequently highlighted as excellent for transit.
Room Quality
7.29
Room quality has been noted as a bit outdated, which affects the rating.
Amenities
7.82
Amenities are generally appreciated but could improve based on some critiques.
Value for Money
7.28
Some reviews mention the pricing being a bit high compared to offered services.
Food and Beverage
8.33
The breakfast offerings and restaurant variety have been well received.
Overall Experience
7.8
Overall experience is positive but influenced by the smoking area issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:02

Property Description

Convenient Airport Stay Above Departure Hall
Located in Soekarno-Hatta International Airport Terminal 2, Jakarta Airport Hotel offers comfortable rooms with free shuttle service and WiFi.

Modern Amenities and Services
Rooms feature flat-screen TVs, personal safes, and en suite bathrooms. The hotel offers 24-hour front desk, room service, massage, and business center.

Easy Airport Access and Dining Options
Enjoy quick transfers between terminals with skytrains and access to Jakarta City Centre via the airport train station. Dine at various restaurants and shops within the airport.

Book your stay at Jakarta Airport Hotel for a seamless travel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    People 12 years old and over stay for Rp 380,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs IDR 200000 per day.

Location

Guest Reviews

8
Based on 3840 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 8.33
Overall Experience: 7.8
L
Lech • solo_traveller • pl
9
2026-03-07 • via Nuitee
K
Katja Dekker • couple • nl
7
Prima en comfortabel
Pros:

Praktisch comfortabel hotel. Bij terminal 2 vanuit de skytrain zie je de ingang van het hotel meteen.

Cons:

Niet heel gezellig. Maar voor een overnachting tussen 2 vluchten in echt helemaal prima.

2026-03-06 • via Nuitee
O
Oleksandr • solo_traveller • ua
8
2026-03-06 • via Nuitee
A
Ardi Sindu • family_with_children • id
7
Pros:

Hotel ini berada di dalam area bandara terminal 2E lantai 2, kamarnya nyaman, AC dingin, Air panas juga optimal, bersih, view ke kamar menghadap ke parkiran pesawat, sarapan cukup enak tidak pelit stock, staff ramah, ada lounge yang bisa merokok.

Cons:

Akses menuju dan didalam Hotel ini sangat tidak bersahabat terhadap tamu yang membawa koper besar, memang ada porter/ helper yang siap membantu (dengan beberapa tips buat mereka), namun ada kalanya mereka sedang kosong atau tidak ada ditempat sehingga akhirnya kita perlu bawa/tarik koper besar itu sendiri di lorong kamar kamar dan turun tangga hotel.

beberapa kamar yang superior dan bernomor kecil letaknya jauh diujung koridor serta kita perlu berjalan jauh dari resepsionis menuju ke kamar.

2026-03-05 • via Nuitee
T
TJONG • family_with_children • au
7
GOOD HOTEL.
Pros:

LOCATION IS VERY GOOD.
NEXT TO MANY RESTAURANTS.
BREAKFAST ALSO GOOD MANY VARIETIES AND TASTE GOOD.
ROOM IS GOOD SIZE.

Cons:

NEED TO CONSIDER HAVING A LIFT OR ESCALATOR FOR THE LUGGAGES.

2026-03-05 • via Nuitee
E
Ed Molthoff • couple • nl
8
2026-03-04 • via Nuitee
W
Wulandari • couple • tr
10
2026-03-04 • via Nuitee
S
Sugiyanti • solo_traveller • au
7
2026-03-04 • via Nuitee
V
Vickie • couple • us
10
2026-03-04 • via Nuitee
D
Dominik • solo_traveller • at
8
Pros:

Gutes Hotel wenn man am Airport in Jakarta bleiben muss. Zimmer sind gut ausgestattet, sehr angenehme Betten. Bad war sauber und Dusche war sehr gut. Genug Platz im Zimmer und Hotel liegt fast direkt an einem der Stopps des Skytrain.

Cons:

Essen beim Frühstücksbuffet und das Essen welches man sich aufs Zimmer bestellen kann waren nur Durchschnitt und nichts besonderes.

2026-03-03 • via Nuitee
S
Sylvie • couple • fr
8
Pros:

L'emplacement

Cons:

-

2026-03-02 • via Nuitee
S
Soeradih 楊美珍 • solo_traveller • tw
9
2026-03-01 • via Nuitee
R
Ruhaya • couple • au
7
Excellent
Pros:

New rto airport friendly staff cleanliness and breakfast

Cons:

My room too far away from the reception but good enough staff helped with my luggage’s

2026-03-01 • via Nuitee
J
JM BONNAUD • couple • fr
8
Chambre confortable pour se reposer après un long vol
Pros:

Chambre confortable pour se reposer après un long vol

Cons:

rien

2026-03-01 • via Nuitee
M
myles • family_with_children • us
10
2026-03-01 • via Nuitee
Y
YING • family_with_children • cn
8
2026-02-28 • via Nuitee
S
Sandra • family_with_children • de
7
Pros:

Bus transfer from Termin 2 to Terminal 3 included.

Cons:

The bedsheet and towels had stain and holes.

2026-02-28 • via Nuitee
A
Alexandra • couple • nl
8
2026-02-27 • via Nuitee
H
Hans • couple • nl
9
Fijn om na een lange reis een goed bed, prima douche en een ontbijt te hebben op het vliegveld voordat he weer verder vl
Pros:

Handige ligging op vliegveld

2026-02-26 • via Nuitee
C
christine • family_with_children • fr
9
Bon rapport qualité prix
Pros:

Le personnel ultra sympathique

Cons:

Tout aller très bien

2026-02-25 • via Nuitee