Jakarta Airport Hotel

Hotels
8 (4087 reviews)
Terminal 2E Soekarno Hatta International Airport , Tangerang , id

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Luggage storage
See all facilities

Review Highlights

Pros:
Proximity to airport
Friendly staff
Good food options
Cons:
No elevator
Old design
Smoking area issues

Categories

Cleanliness
7.83
Cleanliness is mentioned positively; however, some reviews indicate a need for better maintenance.
Service
8.8
Multiple reviews praise the staff for being friendly and helpful.
Location
8.84
The hotel’s location is frequently highlighted as excellent for transit.
Room Quality
7.29
Room quality has been noted as a bit outdated, which affects the rating.
Amenities
7.82
Amenities are generally appreciated but could improve based on some critiques.
Value for Money
7.28
Some reviews mention the pricing being a bit high compared to offered services.
Food and Beverage
8.33
The breakfast offerings and restaurant variety have been well received.
Overall Experience
7.8
Overall experience is positive but influenced by the smoking area issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:02

Property Description

Convenient Airport Stay Above Departure Hall
Located in Soekarno-Hatta International Airport Terminal 2, Jakarta Airport Hotel offers comfortable rooms with free shuttle service and WiFi.

Modern Amenities and Services
Rooms feature flat-screen TVs, personal safes, and en suite bathrooms. The hotel offers 24-hour front desk, room service, massage, and business center.

Easy Airport Access and Dining Options
Enjoy quick transfers between terminals with skytrains and access to Jakarta City Centre via the airport train station. Dine at various restaurants and shops within the airport.

Book your stay at Jakarta Airport Hotel for a seamless travel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    People 12 years old and over stay for Rp 380,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs IDR 200000 per day.

Location

Guest Reviews

8
Based on 4087 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 8.33
Overall Experience: 7.8
D
Daniela • family_with_children • de
7
2026-07-05 • via Nuitee
H
Hiroshi • couple • jp
3
まあ、こんな感じかな
Pros:

朝ごはんはAM3時からやってます

Cons:

空港のホテルなのでスーツケースを持って行くのだけど、フロントから部屋に行くまでに階段を荷物を持ってあがらないといけない。スタッフか上手くいればいいのだけど。夜に着いたときは、入り口からフロントに行くまでのエスカレーターもなぜか動いていなかった。そして、部屋の番号は、多分２０−３０番台から始まっているのだけど70番代はフロントから２００メートルくらい歩くので、できれば３０番台（フォロンとに近い）の部屋を予約することをお勧めします（」但し、トイレがフロント近くにあるのでトイレが近くにあるのが嫌な方は、その点も考慮してくださいね）。

2026-07-04 • via Nuitee
A
Ardina • extended_group • bn
5
Recommended for location only
Pros:

The location was superb! Exactly few minutes away from the terminal that we need to go to early in the morning. The staffs are friendly and quick to response to our requests. Kudos!

Cons:

However, as we enter and walked towards the room, we can smell the smoke. Looking at facilities, they looked old and even the utilities (iron and hairdryer) seemed old. Floor was dusty and overall, cleanliness could have been better.

2026-07-04 • via Nuitee
A
Andrés • extended_group • es
8
Pros:

Calidad precio bien, transporte del aeropuerto funciona bien

Cons:

Desayuno es pobre

2026-07-04 • via Nuitee
R
Ronja • solo_traveller • de
8
2026-07-04 • via Nuitee
E
Erik • solo_traveller • nl
7
Tussenstop na aankomst op Jakarta International Airport voor de aansluitende vlucht volgende ochtend
Pros:

De rust en de ophaalservice vanaf het vliegveld. Goede recuperatie mogelijkheid voor de volgende binnenlandse vlucht. Het vliegveld voor de binnenlandse vluchten vlak op de hoek. Het personeel was aardig en heel behulpzaam.

Cons:

De hygiene van de vloer, badkamer en toilet

2026-07-03 • via Nuitee
M
Maurizia • solo_traveller • ch
9
2026-06-30 • via Nuitee
M
Margie • extended_group • au
8
2026-06-30 • via Nuitee
L
Lee • extended_group • us
9
What great staff and clean comfortable room.
Pros:

Dari who checked us in was extremely helpful! He was so kind and polite. Gave us wonderful advice. The rooms were clean and comfortable.

Cons:

The food was ok

2026-06-30 • via Nuitee
S
sergio • family_with_children • es
6
2026-06-29 • via Nuitee
H
Hatim • couple • sa
7
2026-06-29 • via Nuitee
D
Des • couple • gb
7
Worth it due to the ease of getting domestic flight.
Pros:

Very close for connecting flights

Cons:

Choices of food and prices of drinks ,

2026-06-29 • via Nuitee
C
Christina • solo_traveller • nz
10
Pros:

Location was excellent and having a personalised shuttle pick up was very much appreciated after a long flight. Property was clean and comfortable.

Cons:

The towels were threadbare showing a slight lack in attention to small details

2026-06-29 • via Nuitee
P
Passenger43632068925 • Business
10
Great stay
Pros:

Great and best places at airport.

2026-06-27 • via Tripadvisor
P
Philippe • solo_traveller • ph
7
2026-06-27 • via Nuitee
G
Guillaume • solo_traveller • us
7
2026-06-26 • via Nuitee
M
Marc • couple • id
10
Parfait et tellement pratique
Pros:

Dans le Teminal 3 de l'aeroport de Jakarta, c'est la meilleure option en cas d'arrivee tardive ou de correspondance pour le lendemain

2026-06-26 • via Nuitee
E
Edith • couple • us
9
Thank you for the service you give to us the customer.
Pros:

It’s at the airport so convenient

Cons:

This is my fifth time although the hotel need more a lil bit updated I still like it. Like the safety box not working and worn out rag needs to be replaced. After all I still enjoy it.

2026-06-25 • via Nuitee
A
ANA • family_with_children • es
6
BASICO PARA UTILIZARLO COMO BASE PARA ENLAZAR VUELOS
Pros:

Situado en el mismo aeropuerto, lo que nos facilito mucho el siguiente vuelo hacia Yogiakarta que salia muy pronto.

2026-06-25 • via Nuitee
N
Nora • family_with_children • th
7
Convenient location in the airport
Pros:

In the airport

2026-06-25 • via Nuitee