Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great facilities
Cons:
Cleanliness issues
Old room equipment
Food quality concerns

Categories

Cleanliness
7.55
Mold in the showers noted, indicating cleanliness issues.
Service
9.55
Staff was described as friendly and helpful.
Location
9.05
Location was great, away from crowded areas.
Room Quality
8.05
Rooms criticized for lack of renovation and old furniture.
Amenities
8.55
Facilities were good, but investment needed.
Value for Money
8.05
Extra charges for children not made clear during booking.
Food and Beverage
7.05
Inconsistent quality of food, with some meals disappointing.
Overall Experience
8.55
Overall good stay, but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:52

Property Description

Luxurious Accommodations with Stunning Views

At GF Isabel, indulge in the beauty of 2 outdoor heated pools and picturesque low-rise apartments and bungalows offering breathtaking views of the pools, sea, or mountains. Each room features a balcony or terrace, a well-equipped kitchen, and a cozy living-dining area.

Family-Friendly Fun and Relaxation

Enjoy a fun-filled family vacation with a dedicated children's pool featuring slides, a children's playground, and daily organized activities by the entertainment staff. Parents can unwind at the poolside bar while kids play, ensuring everyone has a memorable stay.

Convenience and Entertainment at Your Fingertips

From the on-site mini market for quick grocery shopping to the buffet and lounge bars for delicious meals and drinks, GF Isabel ensures convenience and entertainment throughout your stay. With a 24-hour reception and free WiFi zone, your comfort is our top priority.

Book now to experience the perfect blend of relaxation and excitement at GF Isabel!

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.

You must pay for the stay in full on arrival.

In the event that the reservation is made by a third party who wants to make the payment, please contact the hotel in advance.

Please note that the hotel's restaurant has a dress code for dinner. Male diners should wear trousers.

Please note that, if the number of guests at check-in is different from the number of guests in the reservation, a surcharge will be applied. If there is a need to change the room type, the guest will have to pay the difference.

Please note that children up to 23 months old are considered babies and sleep on a cot for free.

Please note that children are considered as 2 to 12 years old.

Please note that the maximum capacity of the apartments cannot be exceeded.

Please note all half-board, full-board or all inclusive rates for 25 December include a Gala Dinner.

Please note all half-board, full-board, breakfast included, and all inclusive rates for 31 December include a Gala Dinner.

Please note that all special requests are subject to availability and incur and additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 277 reviews
Cleanliness: 7.55
Service: 9.55
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 7.05
Overall Experience: 8.55
W
William extended_group gb
10
Pros:

Been there before great value

2026-03-16 via Nuitee
L
Luca couple it
9
2026-03-15 via Nuitee
S
Sillanpää family_with_children fi
6
Lapsille mukava, aikuisille kohtalainen.
Pros:

Useampi allas ja sopivia lapsille. Tarjoilijat olivat hyvin lapsiystävällisiä.

Cons:

Huoneet jo aikansaeläneet. Palvelussa parantamisen varaa: esimerkiksi kuivausrumnut meni rikki ja itse piti juosta selvittämässä asiaa ilman hyvityksiä (eikä konetta edes korjattu). Olisin myös toivonut streamaus mahdollisuutta yhdelle illalle ja sanottiin vain että osta joku oma kaapeli. Ei siis ollenkaan avuliasta tai että olisivat yrittäneet selvittää asiakkaalle miten saisimme onnistumaan show’n katsomisen hotellilla tai jossain muualla. Kuntosalilla hyvin vähän mitään ja jo melko epäsiisti. Ruokalassa kaikui.

2026-03-10 via Nuitee
V
virginie couple fr
6
Mauvais rapport qualité prix
Pros:

Grand espace dans la chambre
Belle piscine principale
Jacuzzi agréable

Cons:

La restauration n'est pas à la hauteur des prestations attendues : l'espace est très bruyant et très austère. Surtout la nourriture n'est pas de qualité. J'étais en demi pension et les boissons n'étaient pas comprises et la gestion des boissons est très mauvaise et le personnel très mal aimable.

2026-03-09 via Nuitee
Z
Zoja extended_group no
10
Pros:

Meget bra utvalg i restauranten der vi spiste frokost og middag (halvpensjon). Alltid mange fiskeretter, kjøttretter, grønnsaker, frukt og dessert.
God størrelse på soverom og stue.

Cons:

Hodeputen var litt hard

2026-01-25 via Nuitee
R
Roundy123 couple ie
9
Pros:

Loved the pool facilities. The staff were very helpful. Rooms kept very clean

Cons:

Lack of plug points but I think that's the Canaries anyhow.

2026-01-23 via Nuitee
E
Elena María couple es
8
2026-01-19 via Nuitee
M
Moises solo_traveller es
9
Volveré
Pros:

Su atento personal

Cons:

Masificado el comedor

2026-01-10 via Nuitee
C
Carpreau couple be
6
Bien
Pros:

Le domaine est super bien , bien situé , propre

Cons:

Salle de bain , lit

2026-01-03 via Nuitee
L
Larisa family_with_children si
7
2025-12-24 via Nuitee
P
Patricia couple es
1
CUCARACHAS EN LA HABITACIÓN
Pros:

Lo único bueno del lugar, la ubicación.

Cons:

En el cuarto había CUCARACHAS en el baño. Se avisó al personal hasta en tres ocasiones y la única solución que nos dieron fue darnos un spray para que lo echáramos en el cuarto. No nos ofrecieron ni el cambio de habitación. También el personal entró el primer día a la habitación sin llamar a la puerta. Nos dijeron que habláramos con la Dirección del hotel y resulta que la dirección del hotel no estaba porque libraba. El personal fue muy maleducado y el primer día también escanearon nuestros DNI cuando la AEPD ya ha informado con la nueva ley que no está permitido solicitar una copia del DNI o pasaporte en los hospedajes. Lo dijimos y nos dijeron que no lo habían escaneado, pero Natalia, la subdirectora del complejo, nos admitió que efectivamente escaneaban todos los DNI de las personas que se hospedan. Pedimos que nos reembolsaran el dinero por las cucarachas, por no hacernos caso y por todo. Como decían que no se nos podía devolver el dinero porque la reserva estaba hecha por BOOKING aunque la pagamos allí al llegar, nos dieron la posibilidad de volver al hotel a pasar un par de días gratis pero... ¿quién va a querer volver a un lugar donde hay cucarachas y donde el trato ha sido tan pésimo?

2025-12-15 via Nuitee
F
Ferenc family_with_children hu
9
Pros:

The restaurant, food variety, and quality takes it all.

2025-12-13 via Nuitee
J
Juani couple es
10
Pros:

Me gustó todo ubicación, limpieza y el bufé inmejorable la única pega es que me dijeron la piscina era climatizada y estaba súper fría de resto todo genial el personal muy atentos y amables

2025-12-10 via Nuitee
M
Michał couple pl
8
2025-12-09 via Nuitee
A
Anna couple gb
4
Don’t waste your money
Pros:

Location

Cons:

Beds are not comfortable and poor quality
Cockroaches in room and Bathrooms
Price is to High and quality is very poor
Hairdrier didn’t work,juicer didnt work
I don’t reccomend this hotel and i travel a lot

2025-12-09 via Nuitee
B
Braulio family_with_children es
1
No Volveré
Pros:

Nada

Cons:

No es 4 estrellas
Necesita urgentemente renovación

2025-12-07 via Nuitee
P
Pawel family_with_children pl
6
Weather in Tenerife is always good.
Pros:

Good place for families with children.

Cons:

Property looks like surviving big economical depression. In rooms no ceiling lights, all equipment much used, no USB ports, infrastructure not renovated last at least couple of years. On booking it is wrongly configured i.e. small childs in Booking are pointed as for free and once we arrived we have been asked to add 400 EUR more… Hotel staff hardly speak English

2025-12-05 via Nuitee
J
Jennifer family_with_children us
4
The stay was nice but the rooms could be cleaner
Pros:

Wonderful breakfast

Cons:

Mold in the showers

2025-11-30 via Nuitee
J
Julia extended_group gb
10
Pros:

Loved this hotel

Cons:

Everything.

2025-11-29 via Nuitee
A
Ana Elena extended_group es
7
2025-11-23 via Nuitee