Mercure São Paulo Berrini

Hotels
Mercure
8.4 (315 reviews)
Rua Sansao Alves dos Santos, 373 , Sao Paulo , br

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Spacious rooms
Cons:
Cleanliness issues
Mold in bathrooms
Slow internet

Categories

Cleanliness
7.48
Multiple reviews indicated issues with cleanliness, particularly regarding mold in the bathrooms.
Service
8.95
Guests praised the service, highlighting the friendliness and helpfulness of the staff.
Location
8.99
The location is frequently mentioned positively, with guests appreciating proximity to amenities.
Room Quality
7.94
Most reviews described the rooms as comfortable, but some noted issues such as mold, affecting ratings.
Amenities
8.47
Amenities were viewed positively, with some guests appreciating the availability of kitchenware.
Value for Money
7.93
Mixed feedback on value, with some expecting better quality for the price paid, particularly regarding cleanliness.
Food and Beverage
8.98
The breakfast received high praise for its variety and quality.
Overall Experience
8.45
Guests reported a generally positive experience despite some noted cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:27

Property Description

Luxurious Accommodations
Experience the epitome of comfort at Adagio São Paulo Berrini, where every room is thoughtfully furnished with a compact kitchen and a private balcony offering stunning city views.

Delectable Dining Options
Indulge in a delightful buffet breakfast featuring a variety of fresh produce, or savor mouthwatering burgers, salads, and desserts at the on-site B / Side Burgers & Bowls restaurant for lunch and dinner.

Relaxation and Recreation
Unwind in the sauna, keep up with your fitness routine at the gym, or let the little ones have a blast at the playground while you enjoy the hotel's array of amenities.

Book your stay at Adagio São Paulo Berrini now and elevate your travel experience to new heights!

Important information:

Please note that minors under 18 years old must be accompanied by their parents and present an official ID. If only one parent is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.

The hotel is currently undergoing renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for R$ 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for R$ 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 315 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.45
W
Wiliam Cesar family_with_children br
8
A estadia atendeu meus objetivos.
Pros:

Apesar do ambiente um pouco apertado o café é adequado e bem servido, além da localização excelente com fácil acesso.
Outro ponto positivo importante é o espaço com quartos separados.

Cons:

O acesso ao hotel e elevadores não é o mais amigável. Não encontrei fácil acesso para pessoas com alguma dificuldade de mobilidade ... a entrada principal se dá por escada.
No dia do check-in fui informado sobre o horário do café, porém, não avisaram da diferenciação no horário de término entre final de semana e meio de semana, que é mais reduzido. Talvez eu tenha falhado em não observar o aviso no elevador, mas a comunicação da recepção me deixou tranquilo quanto ao horário informado. Resumindo, paguei e não usufrui do café em um dos dias.

2026-05-15 via Nuitee
M
Mercedes solo_traveller es
9
Personal del hotel excelente!
Pros:

Personal excelente!

Cons:

El restaurante cierra el fin de semana y las máquinas del gym podrían ser más modernas

2026-05-14 via Nuitee
T
Tiago solo_traveller br
9
2026-05-12 via Nuitee
J
Jaime family_with_children br
7
Boa
Pros:

Quarto amplo, café da manhã bom e boa localização.

Cons:

Não gostei do banheiro. Achei pequeno. Fiz a reserva de uma diária para acomodar minha família após um pós cirúrgico da minha esposa em SP. Escolhi por ser amplo e poder ter cozinha e fazer refeições com conforto. Porém pra minha surpresa o restaurante é serviço de quarto não funciona nos finais de semana! Se quiser comer algo só ifood ou caminhar e achar algo perto.

2026-05-11 via Nuitee
N
NATALIA R family_with_children br
8
2026-05-09 via Nuitee
J
Juliana family_with_children br
10
2026-05-09 via Nuitee
V
Veronica extended_group br
10
O hotel superou minhas expectativas
Pros:

Do atendimento da equipe, localização e limpeza

2026-05-08 via Nuitee
C
Cristiane solo_traveller br
10
2026-05-06 via Nuitee
S
Sanches solo_traveller br
9
2026-05-06 via Nuitee
F
Francisco Eduardo family_with_children br
9
Quarto espaçoso e confortável.
Pros:

Espaço e comodidades da cozinha.

Cons:

Não há algo significante que tenha desagradado.

2026-05-04 via Nuitee
K
Karen family_with_children br
10
2026-05-03 via Nuitee
D
Daniele couple br
10
Excelente como sempre!
Pros:

Adoro me hospedar no Mercure Berrini, o café da manhã é excelente, funcionários muito gentis, quarto ótimo, proximidade com o metrô, e a região é tranquila e segura.

2026-05-03 via Nuitee
M
Mercedes solo_traveller es
9
2026-05-03 via Nuitee
R
RAFAEL extended_group br
10
2026-04-29 via Nuitee
T
Tshegofatso extended_group za
7
Good value for money, clean and in a safe location.
Pros:

Lovely breakfast with a wide variety and gluten free options.

Cons:

The rooms are a bit small so prepare yourself.

2026-04-28 via Nuitee
D
Douglas solo_traveller br
10
Pros:

Hotel tem uma estrutura muito boa. Ótimo pra família com crianças. Localização também é incrível, de fácil acesso à zona sul e oeste.

Cons:

O restaurante do hotel não funciona de sábado e domingo pra almoço e janta, apenas para o café da manhã.

2026-04-27 via Nuitee
S
Salma solo_traveller mz
5
2026-04-27 via Nuitee
J
john solo_traveller br
9
Good friendly
Pros:

Exactly what needed and room was big - think I got disable room 8th floor

Cons:

There were dogs in the building and hard to rest sometimes this is not good when you are in a hotel

Think dogs should’ve been in bottom floor perhaps for noise

2026-04-27 via Nuitee
B
Bruno family_with_children br
10
Pros:

Atendimento, localizacao e cafe da manha

2026-04-27 via Nuitee
R
RICARDO family_with_children br
10
2026-04-27 via Nuitee