SureStay Plus Hotel by Best Western Rexburg

Hotels
•
SureStay Plus Hotel by Best Western
8.4 (379 reviews)
885 W Main St , Rexburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Hot tub/Jacuzzi
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Noisy rooms
Inconsistent service
Issues with elevator access

Categories

Cleanliness
8.08
Cleanliness was praised, but mentioned noise issues could detract from overall perception.
Service
9.05
Many positive mentions of staff being friendly and helpful, except for a negative experience with a night clerk.
Location
9.09
Location is noted as perfect for guests with good accessibility to BYUI campus.
Room Quality
7.54
Mixed reviews, some found rooms comfortable, while others noted noise and bed quality issues.
Amenities
8.07
Amenities were sufficient with a good breakfast, but some complaints about coffee and vending machines being out of order.
Value for Money
8.33
Several guests felt it was a good value, despite some mentioned confusion regarding pricing.
Food and Beverage
8.58
Breakfast received positive feedback, though some specific items were criticized.
Overall Experience
8.45
Overall experience noted as good, with room for improvement in some areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:21

Property Description

Convenient Location
The SureStay Plus Hotel by Best Western Rexburg is strategically situated off U.S. Highway 20, making it an ideal base for exploring nearby attractions like Brigham Young University - Idaho and Teton Lakes Golf Course.

Superior Amenities
Guests can indulge in complimentary perks such as a free continental breakfast, newspaper, and coffee. The indoor pool and hot tub provide a relaxing retreat, perfect for unwinding after a day of adventure.

Business-Friendly
For corporate guests, modern amenities like a business center, access to copy and fax services, and special corporate rates are available. The hotel's meeting room, accommodating up to 30 people, ensures a productive stay for business travelers.

Book your stay at SureStay Plus Hotel by Best Western Rexburg now to experience comfort, convenience, and exceptional service!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IDA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.4
Based on 379 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.33
Food and Beverage: 8.58
Overall Experience: 8.45
C
Carl • couple • us
10
2026-04-26 • via Nuitee
M
Marcelo • solo_traveller • br
7
2026-04-22 • via Nuitee
J
Jamie • couple • us
9
Pros:

Very clean, decent breakfast, good location.

Cons:

Beds weren’t very comfortable

2026-04-21 • via Nuitee
M
Mary • solo_traveller • us
8
Good location
Pros:

We loved the location

Cons:

The beds were hard

2026-04-20 • via Nuitee
M
Mickelson • couple • us
10
Our stay was great and would stay there again.
Pros:

Cleanliness and location just off highway 20. Easy to find and to get to.

2026-04-18 • via Nuitee
H
Herbert • solo_traveller • us
6
2026-04-18 • via Nuitee
K
Karl • solo_traveller • us
10
2026-04-14 • via Nuitee
M
Marilyn • family_with_children • us
10
Pros:

Everything!

Cons:

N/A

2026-04-07 • via Nuitee
A
Angela • family_with_children • us
10
2026-04-01 • via Nuitee
S
Steve • family_with_children • us
8
Reasonable price for an overnight stop on a road trip
Pros:

Clean

Cons:

Typical hotel breakfast

2026-04-01 • via Nuitee
J
Jeanette • couple • us
9
2026-04-01 • via Nuitee
L
Leo • couple • us
8
2026-03-31 • via Nuitee
J
John • couple • us
10
Pleasant staff, clean spacious rooms.
Pros:

Nice and clean

Cons:

No elevator, but only 2 floors so stairs were fine

2026-03-28 • via Nuitee
S
Susan • solo_traveller • us
8
2026-03-24 • via Nuitee
L
Laursen • extended_group • us
10
2026-03-18 • via Nuitee
K
Kara • couple • us
10
2026-01-25 • via Nuitee
S
Sergio • family_with_children • us
8
Hotel bom!
Pros:

As camas muito confortáveis, quarto limpo, café da manhã maravilhoso

2026-01-19 • via Nuitee
G
Gary • couple • us
8
We had a good stay for the night.
Pros:

The hotel was clean, beds were comfortably, and the breakfast was good.

2026-01-19 • via Nuitee
D
Donna • family_with_children • us
7
Pros:

Breakfast was satisfactory. Handicap amenities were excellent.

Cons:

Noise. Could hear every footstep from upstairs. Air conditioner was definitely loud and annoying. Thank goodness my daughter brought earplugs because of my snoring. I depended on them to sleep, even for a nap.

2026-01-19 • via Nuitee
B
Brenda • couple • us
9
2026-01-19 • via Nuitee