Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient and adequate breakfast
Polite and helpful staff
Quiet location
Cons:
Rooms need renovation
Cleanliness issues
High pricing for value

Categories

Cleanliness
8.3
Multiple comments on cleanliness issues, including dirty toilets and unpleasant odors.
Service
9.8
Service was noted as very polite and helpful, contributing positively to the experience.
Location
9.3
Location mentioned as quiet and away from the city center, which can be a positive for some.
Room Quality
7.8
Rooms are described as old and needing renovation, with comfort issues noted.
Amenities
8.8
Facilities provided basic amenities, but lacking in modern features like air conditioning.
Value for Money
8.3
Prices perceived high relative to the quality of the accommodations and issues faced.
Food and Beverage
9.3
Breakfast was praised, indicating a positive experience with food.
Overall Experience
8.8
Overall experience somewhat positive, although several concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:39

Property Description

Scenic Beauty and Relaxation

Situated at the foot of the Beskidy Mountains and near the Czech border, Mercure Cieszyn offers a tranquil escape with a beauty centre, sauna, and massage treatments.

Comfortable Rooms and Amenities

All rooms are equipped for both work and leisure, featuring work desks, satellite TV, and complimentary mineral water. The hotel also provides tea/coffee facilities, a shower with toiletries, and a range of entertainment options.

Culinary Delights and Green Spaces

Indulge in Polish and international cuisine at the hotel restaurant or enjoy the green surroundings with a summer restaurant, barbecuing facilities, and a fireplace. Additionally, guests can explore the area with bicycle rentals, Nordic walking equipment, and relax with a mini book collection and family board games.

Experience the essence of the region at Hotel Mercure Cieszyn. Book now for a memorable stay!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OSR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 132 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 7.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
A
Agnieszka • family_with_children • pl
7
2026-03-14 • via Nuitee
A
Adam • couple • pl
10
Super miejscowka
Pros:

Super mile Panie na recepcji. Szczególnie dla naszych piesków

Cons:

Restauracja czasami bardzo wolna w obsludze

2026-03-04 • via Nuitee
Z
Zuzana • family_with_children • sk
9
Pros:

Tiché prostredie, vyborne raňajky, karafa na vodu na izbe, pitná voda na chodbe

Cons:

Všetko bolo v poriadku

2026-02-27 • via Nuitee
D
Dariusz • solo_traveller • pl
9
2026-02-25 • via Nuitee
M
maciej • couple • pl
7
2026-01-25 • via Nuitee
Łukasz • solo_traveller • pl
9
2026-01-25 • via Nuitee
P
Paulina • solo_traveller • pl
7
2026-01-24 • via Nuitee
M
maciej • couple • pl
10
2026-01-20 • via Nuitee
I
Imre • couple • hu
10
Minden rendben volt.
Pros:

-

Cons:

-

2026-01-19 • via Nuitee
A
Aleksandra • couple • pl
10
2026-01-19 • via Nuitee
A
Adam • couple • pl
8
Wielokrotnie korzystałem z tego motelu i zawsze było ok
2026-01-15 • via Nuitee
P
Paweł • couple • pl
10
2026-01-14 • via Nuitee
A
Adam • family_with_children • pl
7
Dobry hotel wart polecenia, jednak opłata parkingowa i niewygodny materac pozostawia niedosyt…
Pros:

Pyszne śniadania, bardzo duży wybór jedzenia, piękna przestronna jadalnia z ładnym widokiem. Super, że jest możliwość skorzystania z sauny. Obiekt w dużej części wyremontowany. Pokój czysty, ładna łazienka. Miła obsługa.

Cons:

Bardzo niewygodny materac, po powrocie do własnego łóżka odetchnąłem z ulgą. Poszwa niedopasowana do kołdry. Dużym minusem jest konieczność zapłaty za parking hotelowy (będąc gościem hotelu!) oraz dopłata za odwiedzenie sauny.

2026-01-07 • via Nuitee
J
Janiak • family_with_children • pl
8
2026-01-07 • via Nuitee
A
Angelika • family_with_children • pl
9
2026-01-03 • via Nuitee
G
Grzegorz • couple • pl
9
Pros:

Wszystko było spoko

Cons:

Brak

2026-01-02 • via Nuitee
A
antonio • solo_traveller • it
9
Polonia 2025
Pros:

Comodo hotel per una sosta durante un viaggio

Cons:

Peccato le stanze molto vecchie

2025-12-24 • via Nuitee
Виталий • family_with_children • ua
8
2025-12-21 • via Nuitee
K
Kubaszewski • family_with_children • pl
7
2025-12-20 • via Nuitee
M
Marzec • solo_traveller • pl
10
2025-12-20 • via Nuitee