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Discover the enchanting retreat of Jaypee Residency Manor, an exquisite Colonial hotel that perfectly blends luxury with comfort.
Indulgent Spa Experience
Pamper yourself at our serene spa, where a variety of soothing massages, rejuvenating body treatments, and revitalizing facials await, ensuring your well-being is always a priority.
Unmatched Recreational Amenities
Hit the links on our beautiful golf course, explore our attached winery, or unwind at the health club. Enjoy additional recreational facilities, including an engaging arcade/game room for family fun.
Elegant Accommodations and Dining
Relax in one of our 135 elegantly designed guestrooms, featuring Select Comfort beds and modern amenities. Savor delectable meals at the restaurant or grab a quick bite at our café, all while enjoying the convenience of 24-hour room service.
Escape to opulence and serenity at Jaypee Residency Manor—book your unforgettable stay today!
Pets not allowed
Guests must provide a negative COVID-19 test result
Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
Contactless check-out is available
Guests must provide health documentation
Pets not allowed
Guests must provide a negative COVID-19 test result
Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
Contactless check-out is available
Guests must provide health documentation
Essential workers only - NO
Professional property host/manager
Location
We liked the location, the overall ambiance and the grandeur, the view and amenities are all great. Especially the quality of food and brakfast spread is quite good too.
The cleanliness of common areas like swimming pool, Gym etc. is not up to the mark for a premium property. Even the restaurants and the breakfast area werent that maintained. We could see a cockroach in the breakfast area.
Also the staff wasnt that warm or courteous. We definitely noticed a difference since we last came in 2023.
Restaurant service-The staff tried their best to provide a wonderful experience even with all the summer rush.
Swimming pool service- clean pool, very good life guards, they keep an eye on everything and are very quick to take any action. The only addition here could be a small shop to buy or rent swimming related stuff like floaties.
Reachability- situated at Barlow Ganj it avoids the peak mussoorie road traffic.
Cleanliness- if someone just visits for few hours, the property would look clean but in staying and this may be a one off case, we got stained blanket(hidden by the cover), the worst was mold stains on pillow cases. we got it replaced but again got the same next day. Had the panoram view room which is really good but the seating area needs to be kept clean.Had some glass shards there. Also after rains someine should get the seating area or play area cleaned.It was left to dry on thr own
So called kids friendly food requests- asked for a simple noodles(plain maggi) and got the answer that its not on the kids menu(never ever saw any kids menu by the way). No attempt of providing a way around or providing something close was made.
House keeping can be improved- they are trying but not able to align the service to accomodate guests plans when they are not the room. had to get the cleaning done while we were having in room lunch.
Lack of set processes- The property is really good but needs a set of robust processes and guideline to become better. example - while checking out no one bothered to ask how was the stay , any issues, what can we do to improve. I had to share my feedback (mainly on the cleanliness) myself stating that they need to know this as it can be a health hazard. second example if of thr high tea..5 star luxury property and we had to queue up to get tea and snacks..when i asled is tgis usual, the staff proudly said yes its sometime even more rush that that day..if its a known issue, why not fix it by arranging the high tea in two or three serving areas. They have a lot of free space.
Property location is good
Activity area in top floor was good .
THe property is beautiful with great buffet breakfast spread . Service was great considering the rush at property in month of june . We had a great stay as property is excellent with all facilites and amenities for family and kids .
The terrace with breathtaking view !!
What an amazing property ...
One of the best in Mussorie.
The location and amneties were superb and very well maintained. The staff was really courteous and made sure the guests were at the ease. They checked multiple times during the stay on how we were feeling and if there were any issues. We faced zero issues and would highly recommend this place.
Everything was good.
The location and the view. The staff and food.
The location was great and the view was amazing. Breakfast was good with multiple options. We tried the in house food at room and that was okay too.
The service was slow at all steps. We reached early but the second room was not available even after the checkout time. The cost is way too high . They are a max 8-9k per night kind of hotel.
Good
Good
the spread was nice with various options. It was on the top floor opening into the lawns. the weather was good so enjoyed the same in Open.
improvement of class and Quality is needed to reach Score level of 10...
Nice big property
F&B staff were nice & happy to seeve
The common washroom was neither clean nor having an attendant
Gym opening time is 8, same as for breakfast
Tea, coffee etc were random brands
No welcome smile, forget any drink. Even water was to be asked for. For that matter the courtesy of receiving guests at the front desk was sorely absent.
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