Hilton Club West 57th Street New York

Hotels
•
Hilton Hotels & Resorts
9.2 (306 reviews)
102 West 57th Street , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent location
Comfortable beds
Friendly staff
Cons:
Limited food options
Some noise issues
Inconsistent service

Categories

Cleanliness
9.35
Overall, rooms are reported to be clean and well-maintained.
Service
9.45
Most guests had positive comments about staff, though a few experienced issues.
Location
9.85
Multiple guests praised the excellent location, very central and close to attractions.
Room Quality
9.35
Rooms are reported to be spacious and comfortable, though one guest had issues.
Amenities
8.85
Standard quality for this hotel tier.
Value for Money
8.85
Standard quality for this hotel tier.
Food and Beverage
8.35
No restaurant mentioned; thus, lower rating due to absence of food services.
Overall Experience
9.55
Guests had a very positive overall experience, with many expressing the intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Luxury Accommodations in the Heart of Manhattan

Prime Location: Situated steps away from Fifth Avenue and Central Park, Hilton Club West 57th Street is the perfect base for exploring Midtown Manhattan.

Convenient Access: With Broadway, Radio City Music Hall, Rockefeller Center, and Times Square within walking distance, guests can easily immerse themselves in the vibrant pulse of New York City.

Modern Amenities: Enjoy spacious studios and suites with floor-to-ceiling windows showcasing breathtaking city views. Stay active at the state-of-the-art fitness center and benefit from round-the-clock front desk service for a seamless experience.

Experience the epitome of luxury and convenience at Hilton Club West 57th Street. Book your stay now for an unforgettable Manhattan getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Self Parking--$55 per 24 hr period (additional $10 for oversize vehicles)
Valet Parking--$78 per 24 hr period (additional $10 for oversize vehicles)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 63 per day.

Location

Guest Reviews

9.2
Based on 306 reviews
Cleanliness: 9.35
Service: 9.45
Location: 9.85
Room Quality: 9.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.55
A
Aurélie • solo_traveller • fr
9
Pros:

Hôtel idéalement situé. Proche de plusieurs métro et à deux pas de Central Park. Le personnel est à l'écoute des besoins de ses clients.

2026-04-11 • via Nuitee
R
Richeux • couple • fr
9
2026-04-11 • via Nuitee
N
Nicolás • couple • es
10
Comodidad, ubicación y gran atención.
Pros:

Lo que más nos gustó de la estancia fue, sin duda, la excelente ubicación, que nos permitió movernos con facilidad y disfrutar del entorno. La habitación era muy cómoda, limpia y bien equipada, lo que hizo que nuestra estancia fuera muy agradable. Además, queremos destacar el trato amable y atento del personal, siempre dispuesto a ayudar y hacer que todo estuviera perfecto. Sin duda, una experiencia muy positiva que recomendaríamos.

Cons:

Nada

2026-04-08 • via Nuitee
A
Ahmet • solo_traveller • tr
10
2026-04-05 • via Nuitee
W
Wenchi _Yang Laoshi • family_with_children • us
5
Good location, be ware of smokers in other room.
Pros:

Location

Cons:

Staff there just try to “do their jobs,” (except for Ivan and Jamie). They don’t have the “heart” for the hospitality business.

2026-04-05 • via Nuitee
O
Olena • couple • se
9
2026-04-05 • via Nuitee
P
Peter • family_with_children • au
1
2026-04-04 • via Nuitee
M
Mehmet • solo_traveller • tr
9
2026-04-03 • via Nuitee
M
Michael • couple • us
9
Will probably stay again if the price is right.
Pros:

Great location. Comfortable bed. Surprisingly spacious bathroom. Housekeeping staff is first rate.

Cons:

I wish Hilton would stop trying to sell its bogus “ownership” time-share program. Just go back to being a reliably good, slightly upscale hotel chain.

2026-04-03 • via Nuitee
N
Natalia • couple • pl
10
Pros:

Clean, big room, great location

2026-04-01 • via Nuitee
N
niki • couple • ca
10
2026-03-28 • via Nuitee
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-KELLY, Michael • solo_traveller • jp
8
The staff was very supportative and friendly. I felt very safe and comfortable.
Pros:

location, facility, staff.

Cons:

It would be nice to have a variety of snacks.

2026-03-27 • via Nuitee
B
Beatrice • solo_traveller • fr
9
Très bon séjour
Pros:

L’emplacement, la propriété des chambres et leur style cosy et confortable

Cons:

Rien

2026-03-27 • via Nuitee
D
D7514LLtim • NONE • Brisbane Region, Queensland
2
The worst ever experience
Pros:

The check in experience was the worst ever encountered n the 30 plus years We have been a member.
The stress caused a 70 year old was potentially life threatening

2026-03-26 • via Tripadvisor
A
alejandro • couple • co
10
2026-03-23 • via Nuitee
G
Gigi&JJ • couple • us
10
I love NY
Pros:

Spacious room with comfy bed. The staff wad very accommodating and helpful.

Cons:

NA

2026-03-23 • via Nuitee
C
Chantal • family_with_children • fr
10
Très agréable
Pros:

Très bon emplacement pour visiter NYC,personnel très efficace,grande chambre très bien équipée (peignoir tout doux en particulier..),literie très confortable

2026-03-23 • via Nuitee
M
MARIE • couple • nc
10
J’ai beaucoup aimé ce séjour dans cet hôtel proche de Central Park. Grande chambre propre et lumineuse . Très beau quart
Pros:

Le quartier est super. Grande chambre claire et grande salle de bain . Très bon service quotidien .

2026-03-20 • via Nuitee
S
Shawna • couple • us
9
2026-03-18 • via Nuitee
V
Victor • solo_traveller • us
8
My second stay at this property. One of my go to options in New York.
Pros:

I love the location and the room was spacious, for New York, and well appointed. Very close to the subway line, to Central Park and easy walk to Columbus Circle.

Cons:

No breakfast available in the building, but lots of options close by.

2026-03-16 • via Nuitee