Hotel Amapola Resort

Hotels
Independent
7.6 (105 reviews)
Playa Jaco, Jacó, Puntarenas, 61101 , Jacó , CR

Pets allowed

Facilities

Free breakfast
Front entrance ramp
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Table tennis
Casino
See all facilities

Review Highlights

Pros:
Helpful staff
Standard location
Cons:
Poor breakfast
Aggressive sales tactics

Categories

Cleanliness
6.81
The breakfast was not that good.
Service
7.78
Some staff trying to sell membership were too stubborn.
Location
8.32
Standard quality for this hotel tier.
Room Quality
8.27
Standard quality for this hotel tier.
Amenities
8.3
Standard quality for this hotel tier.
Value for Money
8.26
Standard quality for this hotel tier.
Food and Beverage
5.81
The breakfast was not that good.
Overall Experience
7.28
Mixed feelings due to service and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:38

Property Description

Experience the thrill of luxury and excitement at Hotel Amapola Resort, where relaxation meets adventure in beautiful Jacó.

Endless Entertainment
Dive into fun with our outdoor pool featuring a thrilling waterslide, or try your luck at our vibrant casino. There’s never a dull moment!

Culinary Delights
Savor exquisite Italian cuisine at El Mediterraneo, one of our two exceptional restaurants, or enjoy room service for those cozy nights in. Don't forget to unwind at one of our various bars, including a poolside oasis.

Comfort and Convenience
Our well-appointed rooms boast air conditioning and amenities like complimentary toiletries and in-room massages, ensuring a restful stay. With express check-out and a roundtrip airport shuttle, we make your stay effortless.

Don’t miss out—book your enchanting getaway at Hotel Amapola Resort today!

Important information:

  • Pool access available from 8:00 AM to 11:00 PM.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pet max weight (per pet) in lb is 15

See all policies

Location

Guest Reviews

7.6
Based on 105 reviews
Cleanliness: 6.81
Service: 7.78
Location: 8.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 5.81
Overall Experience: 7.28
A
Adrian friends
6
Pros:

The breakfast was not that good. Some staff trying to sell you membership was too stubborn on the sell, even after I said no thanks. They were suggesting not to purchase from orbitz nor expedia.

El desayuno no estuvo tan bueno. Unos miembros del staff vendiendo membresías fueron demasiado insistentes y sugerían no comprar de expedia o de orbitz.

2025-09-14 via Nuitee
J
Jorge family
6
Pros:

Good for a quick stay, but property is quite old and not well maintained.

2025-06-10 via Nuitee
M
maira
2
Pros:

Todo viejo y sucio

2025-04-28 via Nuitee
J
Jose family
8
Pros:

Muy buena atención ,limpieza

2025-04-24 via Nuitee
A
Alexis family
8
Pros:

Me gusta la ubicación, la mayoria del personal fue amable y servicial. Puede mejorarse con un poco más de mantenimiento.
El whatsapp es una buena herramienta de comunicación, pueden mejorar bastante su uso

2025-04-16 via Nuitee
J
Jerry
8
Pros:

It close to town

2025-04-13 via Nuitee
J
JORGE family
10
Pros:

Great place!

2025-04-08 via Nuitee
C
Carolina
4
Pros:

Lamentablemente muy descuidado. Antes iba muy seguido y no estaba asi. Los banos compartidos estaban sucios, la piscina se esta despintando y sucia. Los cuartos estan con humedad. Lastima porque la naturaleza ahi es muy linda pero lo mas importante esta descuidado.

2025-04-08 via Nuitee
J
JOSE ALBERTO
8
Pros:

Regular

2025-03-18 via Nuitee
X
Xavier
10
Pros:

Pleasant stay

2025-03-17 via Nuitee
E
Esteban partner
2
Pros:

Nos hospedamos una noche, la seguridad de las puertas es pésima, en nuestro hospedaje estando dentro de la habitación a las 1:30 de la mañana mientras dormíamos un funcionario del hotel nos abrió la puerta mientras alumbraba con un foco, por supuesto estábamos durmiendo y nos asustó, solo nos dijo que pensó que la habitación estaba vacía. Al amanecer fuimos a hacer el reclamo y el señor solo dijo que por “error” sucedió, que tenían desorden con las reservas, la gerente indicó que nos llamaría y nunca lo hizo. Entonces NUNCA más nos vamos a hospedar ahí y NO recomendamos ese lugar para hospedarse. Es PÉSIMO. Adicional, las habitaciones están deterioradas y en pésimo estado. El peor hotel al que hemos ido, eso es.

2025-02-28 via Nuitee
K
Karla
6
Poor service
Pros:

The room was given to us 2 hours after the check in time and our children had to wait at the lobby for the room keys. I chose this hotel for the pool so my siblings could enjoy the place and we did lost half a day. When I asked for compensation, they offered a late check out until 1:30 pm which I usually get anyway for my membership status. Anyway, NOT HAPPY

2025-02-23 via Nuitee
D
David family
10
Pros:

A wonderful hotel property that is safe and and full of amenities (restaurant, pools, casino, etc.).

2025-02-20 via Nuitee
L
Luis family
6
Pros:

Instalaciones están un poco viejas, desayuno bastante malo.

2025-02-17 via Nuitee
F
Fdo Enrique
2
Pros:

Hicieron sobre venta sin cancelar las habitaciones de expedia, la habitacion nonestaba disponible

2025-02-02 via Nuitee
J
Jose
4
Pros:

Property was as describes but the breakfast was terrible!! They promise you a buffet breakfast but we did not get anything! Just eggs and the service was terrible

2025-01-26 via Nuitee
M
MARIPAZ friends
8
Pros:

Es bonito y seguro. Sin embargo la opción de comida es demasiado limitada y el desayuno está bien feo. También deberían separar el área pet friendly para no escuchar ladridos .

2025-01-26 via Nuitee
A
Andrew
10
Pros:

Good

2025-01-18 via Nuitee
M
Maria family
2
Pros:

Aged hotel, cockroaches, mold odor but happy employees…

2025-01-18 via Nuitee
R
Rudy family_with_children
10
Pros:

El personal debe aprenderse más las rutinas del hotel, seguramente son nuevos, pero excelente atención

2025-01-14 via Nuitee