Quality Inn Greeneville - Tusculum

Hotels
•
Quality Inn
7.4 (282 reviews)
3160 E Andrew Johnson Highway , Greeneville , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Poor cleanliness
Bad breakfast
Room maintenance issues

Categories

Cleanliness
6.65
Multiple reviews mentioned the room cleanliness issues, including stained pillowcases and towels.
Service
8.65
Generally friendly staff, though with some lapses in handling complaints.
Location
8.65
Positive feedback regarding proximity to restaurants and stores.
Room Quality
6.65
Issues noted regarding room maintenance and odd layouts.
Amenities
7.65
Average amenities with comments about some items being in bad condition.
Value for Money
7.65
Some reviewers felt the cost was not justified based on their experience.
Food and Beverage
5.65
Significant negative feedback regarding breakfast quality.
Overall Experience
7.65
Mixed sentiments overall, with some good experiences but notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:04

Property Description

Historic Location

Located in the historic city of Greeneville, TN, the Quality Inn offers a unique experience for guests wanting to explore the former home of President Andrew Johnson and other nearby landmarks like the Doak House Museum and the Dickson-Williams Mansion.

Comfortable Accommodations

Each room at the Quality Inn features modern amenities such as a flat-screen satellite TV, microwave, small refrigerator, and coffee-making facilities, ensuring a comfortable stay for all guests.

Convenient Amenities

Guests can take advantage of the hotel's offerings including a free hot breakfast, wireless high-speed Internet access, and complimentary newspapers from Monday to Friday. Enjoy a relaxing stay with access to the seasonal outdoor pool and interior corridors for easy room access. Book your stay at the Quality Inn in Greeneville, TN now.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 282 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 6.65
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 5.65
Overall Experience: 7.65
P
Patricia • family_with_children • us
8
Pros:

Good

2026-06-29 • via Nuitee
C
Candie • family_with_children • us
9
2026-06-29 • via Nuitee
R
Robin • solo_traveller • us
8
Pros:

Room was clean and up to date

Cons:

Shower curtain was not water proof so the water ended up on the floor every shower which is not good for the floor and the pool is never open when we go there for 3 years now so maybe you should say you do not have a pool.

2026-06-19 • via Nuitee
C
Catheryne • solo_traveller • us
2
2026-06-14 • via Nuitee
J
Jerry • solo_traveller • us
5
Pros:

Clean

Cons:

Cost,

2026-05-18 • via Nuitee
P
Paula • solo_traveller • pt
7
2026-05-16 • via Nuitee
C
Caitlyn • couple • us
7
It was nice and clean.
Pros:

It was clean and comfortable in a great location.

Cons:

Th walls are thinner than expected, so we could hear people in rooms on the other end of the hallway.

2026-05-13 • via Nuitee
C
Chuck • solo_traveller • us
6
2026-05-03 • via Nuitee
M
MarkCLambert • solo_traveller • us
7
2026-04-29 • via Nuitee
M
Mario • solo_traveller • ch
9
2026-04-28 • via Nuitee
V
Vanessa • family_with_children • us
9
I really enjoyed it
Pros:

I like the service and the people who work there and I like the breakfast

Cons:

The young children in the room above me kept on running and jumping

2026-04-25 • via Nuitee
C
Cathy • solo_traveller • us
8
2026-04-20 • via Nuitee
A
Aliyah • couple • us
7
2026-04-12 • via Nuitee
K
Kim • extended_group • us
7
Pros:

it was comfortable,

Cons:

it smelled bad, there were holes in the bathroom, I thought the taxes were applied on booking and at checkout there were more taxes I had to pay

2026-04-03 • via Nuitee
T
Theodore • couple • us
8
Pros:

Location, cleanliness, rooms

Cons:

Breakfast scrambled eggs were too watery. Rest was good.

2026-03-23 • via Nuitee
F
Flint • solo_traveller • us
8
Thank you
Pros:

Very nice and pleasant stay

Cons:

Nothing

2026-03-23 • via Nuitee
W
were • family_with_children • us
10
Pros:

Piece of mind friendly environment ment

2026-01-15 • via Nuitee
P
Penny • family_with_children • us
5
Pros:

The room was clean. The pool is nonexistent. Breakfast was terrible. The coffee was water with a little coffee mixed in. Paid more through booking.com than I would going directly through the property.

2026-01-15 • via Nuitee
T
taramZ6214TT • Family
4
Just pass and stay somewhere else.
Pros:

First the price was absolutely way too high for the value you receive. Yes, the rooms have been updated nicely however the beds and the metal frames, they are absolutely horrible! The beds are extremely hard with zero bounce. The metal frames the beds rest on flex with the most minor movement and causing what sounds like tin cans flexing under you. Expecting a good night sleep, you can forget it. I’m so great full we only needed to stay two days . The room appeared clean however the shower head had so much mold build up, I was absolutely disgusted. I’m afraid of what I didn’t see.
We had neighbors next door and could hear their whole conversation. It’s crazy to me that we could hear so much of what they were saying.
The breakfast was one of the worst we have experienced. We passed eating after seeing and tasting just the eggs and sausage. We ended up at Dunkin Donuts both mornings to get a decent cup of coffee and some food.
The staff was nice however the property looked horrible. The bushes surrounding the hotel are all dead and a mess. There’s trash scattered throughout the flower beds and there’s a bunch of furniture trash behind the hotel when guests park.
We will definitely not be returning there again.

2026-01-04 • via Tripadvisor
M
Megan • couple • us
7
2025-11-15 • via Nuitee