Hotel Exclusive

Hotels
8.2 (86 reviews)
Safeta Zajke 420 , Sarajevo , ba

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Value for money
Cons:
Cleanliness issues
Strong cigarette odors in hotel areas

Categories

Cleanliness
6.53
The overall cleanliness of the hotel was unsatisfactory, with old and worn-out furniture and unpleasant odors.
Service
9
The staff was very friendly, accommodating, and made guests feel welcome.
Location
8.54
The location was convenient and accessible, especially for driving into the city.
Room Quality
7.99
Rooms were comfortable with nice bathrooms, but some reports mentioned persistent cigarette odors.
Amenities
8.52
The hotel offers valuable amenities such as free parking and a nice breakfast.
Value for Money
8.48
The hotel is considered exceptional value for the price paid.
Food and Beverage
8.53
Breakfast was reported to be good with a great variety of food.
Overall Experience
8
Overall experience is mixed due to cleanliness issues and smoking odors affecting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:00

Property Description

Luxurious Accommodations
Experience a stay of comfort and elegance at The Hotel Exclusive. Our 4-star property offers modern rooms and apartments with state-of-the-art facilities, ensuring a pleasant atmosphere during your visit.

Convenient Location
Situated at the entry to Sarajevo, our hotel provides easy access to historic sights, Olympic facilities, and scenic mountains. Explore the city with ease and make the most of your stay with us.

Tranquil Retreat
After a day of business meetings or sightseeing, unwind in the peaceful surroundings of The Exclusive. Nestled in a quiet part of town, our hotel offers the perfect escape for relaxation and rejuvenation.

Book your stay at The Hotel Exclusive now for a memorable and enjoyable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Location

Guest Reviews

8.2
Based on 86 reviews
Cleanliness: 6.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8
S
Slavko family_with_children rs
10
Pros:

Prostrana soba i udoban krevet, lokacija je van grada pa je mirno i tiho...

2026-08-26 via Nuitee
H
Hakimpasa solo_traveller tr
8
Pros:

Good service and nice hospitality...Thank you so much

Cons:

One of the Air conditione was not working ...not all employees can understand English

2026-08-19 via Nuitee
J
Jasmina solo_traveller ba
10
2026-08-14 via Nuitee
M
Miloš solo_traveller rs
9
Prijatan boravak.
Pros:

Udobni kreveti. Ljubazno osoblje. Soba je bila kao na slikama, kakvu smo želeli. Hotel se nalazi malo dalje od samog centra Sarajeva, ali ukoliko dolazite automobilom, imaju siguran pokriven besplatan parking ispred hotela. Lokacija hotela je veoma praktična i do centra se stiže za 15 minuta. Od uređaja, u sobi smo imali samo klimu, tv i fen za kosu.

Cons:

Nije imalo tečnog sapuna u kupatilu pored lavaboa, već smo morali da koristimo onaj iz tuš kabine, koji je i šampon i sapun i kupka.. U sobi se ne dobijaju papuče - ponesite svoje.

2026-08-13 via Nuitee
A
Andrej Skamen couple si
10
Pros:

Very close to the highway.

Cons:

Nothing.

2026-08-13 via Nuitee
C
Carmen couple ro
9
Recomand cu caldura ,o experienta placuta si o tara minunata .
Pros:

Totul mi-a placut exceptie facand cafeaua ,usor invechit, dar calitate pret execelent.

2026-08-12 via Nuitee
I
IRIS couple si
8
Cons:

Zajtrk bolj skromen.

2026-08-11 via Nuitee
J
Johannes Alexander couple nl
8
2026-08-10 via Nuitee
M
magdalenalesniak solo_traveller pl
7
Pros:

Bardzo duży pokój, parking

Cons:

czystość pokoju, widoczne pajęczyny przy suficie, informacje,że nie mozna otwierać okien ze wzgledu na muchy i komary

2026-08-09 via Nuitee
K
Kelima couple si
8
Lepo je bilo, osebje prijazno
Pros:

Lepa soba

Cons:

Ni bilo vsega za higieno

2026-08-07 via Nuitee
M
Mael C solo_traveller fr
7
Bien pour une seule nuit
Pros:

Bon rapport qualité-prix
Grandes chambres
Petit déjeuner ok mais sans plus
Parking privé pratique et accueil tardif possible : l'hôtel est bien si vous arrivez tard en voiture et souhaitez visiter Sarajevo le lendemain. Je ne le recommanderais pas pour plusieurs nuits cependant

Cons:

La douche fuyait, de l'eau s'écoulait sur le sol de la salle de bains
Une odeur un peu étrange dans la chambre, comme de la vieille cigarette
Personnel pas très aimable a mon arrivée mais plus agréable au checkout

2026-08-05 via Nuitee
Željko solo_traveller at
5
2026-08-05 via Nuitee
K
Kerim couple fi
8
2026-08-04 via Nuitee
S
Sergey solo_traveller si
10
2026-08-04 via Nuitee
E
Emira solo_traveller si
8
Pros:

Prijazno osebje.

Cons:

Hotel je poteban majhnih popravil.

2026-08-03 via Nuitee
S
Samra solo_traveller hr
10
2026-08-02 via Nuitee
M
Minela family_with_children ch
7
Pros:

Le personnel était super sympa et accueillant

Cons:

Un peu loin du centre

2026-08-02 via Nuitee
M
Muhamet Ali family_with_children nl
10
Perfect hotel for family and nearby
Pros:

We had a very pleasant stay at Hotel Exclusive. The staff were absolutely excellent – friendly, professional and always helpful. The receptionist was especially kind and accommodating. We were very happy that our rooms were right next to each other, which was perfect for us. The rooms were clean, hygienic and comfortable.

The location is also very convenient, with Baščaršija and Sarajevo’s Old Town only about a 14-minute drive away. Parking at the hotel felt safe and secure, so we had no concerns about leaving our car there.

The hotel itself is quiet and peaceful, with no noise disturbance, which made our stay very relaxing. Overall, a clean, safe and comfortable hotel with wonderful staff. We really enjoyed our stay and would definitely recommend it!

Cons:

There was nothing we didn’t like. Everything was great and we have absolutely nothing to complain about. We were very satisfied with our stay.

2026-07-24 via Nuitee
S
Sena couple tr
9
Konforlu
Pros:

Oda çok temizdi, konforluydu. Çalışanları çok kibar ve güler yüzlüydü.

Cons:

Kahvaltısı daha çeşitli olabilirdi. Bir de camlara sineklik takılabilir .

2026-07-19 via Nuitee
A
Admir couple us
10
2026-07-16 via Nuitee