Hotel Exclusive

Hotels
8.2 (42 reviews)
Safeta Zajke 420 , Sarajevo , ba

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Value for money
Cons:
Cleanliness issues
Strong cigarette odors in hotel areas

Categories

Cleanliness
6.53
The overall cleanliness of the hotel was unsatisfactory, with old and worn-out furniture and unpleasant odors.
Service
9
The staff was very friendly, accommodating, and made guests feel welcome.
Location
8.54
The location was convenient and accessible, especially for driving into the city.
Room Quality
7.99
Rooms were comfortable with nice bathrooms, but some reports mentioned persistent cigarette odors.
Amenities
8.52
The hotel offers valuable amenities such as free parking and a nice breakfast.
Value for Money
8.48
The hotel is considered exceptional value for the price paid.
Food and Beverage
8.53
Breakfast was reported to be good with a great variety of food.
Overall Experience
8
Overall experience is mixed due to cleanliness issues and smoking odors affecting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:00

Property Description

Luxurious Accommodations
Experience a stay of comfort and elegance at The Hotel Exclusive. Our 4-star property offers modern rooms and apartments with state-of-the-art facilities, ensuring a pleasant atmosphere during your visit.

Convenient Location
Situated at the entry to Sarajevo, our hotel provides easy access to historic sights, Olympic facilities, and scenic mountains. Explore the city with ease and make the most of your stay with us.

Tranquil Retreat
After a day of business meetings or sightseeing, unwind in the peaceful surroundings of The Exclusive. Nestled in a quiet part of town, our hotel offers the perfect escape for relaxation and rejuvenation.

Book your stay at The Hotel Exclusive now for a memorable and enjoyable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 42 reviews
Cleanliness: 6.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8
K
Kubra • extended_group • nl
9
Fantastisch
2026-01-19 • via Nuitee
N
Nermin • solo_traveller • ba
9
2026-01-19 • via Nuitee
R
Raza • couple • de
10
Ein wunderbares Erlebnis in einer wunderschönen Stadt.
Pros:

Das Hotel hat mir sehr gut gefallen. Das Personal ist äußerst freundlich und die Sauberkeit des Hotels ist auf hohem Niveau. Es gibt einen großen, kostenlosen Parkplatz mit Videoüberwachung und physischem Sicherheitsdienst. Preis-Leistungs-Verhältnis: eine glatte Zehn. 😊

2026-01-19 • via Nuitee
K
Kerim • couple • at
10
2026-01-19 • via Nuitee
U
Ursula • solo_traveller • de
10
Pros:

Das Hotel ist sehr gut gelegen – nur 7 km vom Flughafen entfernt, etwa 5 Minuten mit dem Auto. Das Personal ist äußerst freundlich, jederzeit hilfsbereit und geht aufmerksam auf die Bedürfnisse der Gäste ein.
Die Sauberkeit im Hotel ist auf hohem Niveau, und das Essen ist ausgezeichnet. Besonders habe ich die regionalen Spezialitäten genossen.

2026-01-19 • via Nuitee
S
Shahad • couple • sa
9
2026-01-19 • via Nuitee
A
Abdulsalam • couple • sa
10
اقامه الفندق استثنائيه
Pros:

افطار جيد وموقع الفندق مناسب جدا

2026-01-19 • via Nuitee
D
Davor • solo_traveller • hr
8
Osoblje hotela je najvrijednije ono što hotel ima. U isto vrijme hotelu teba lagani Make-Up.
Pros:

Osoblje je odlično. Soba je bila prilično velika. Čistoća je OK. Mirno je i tiho. Izvrsna vrijednost za novac. Veselim se ponovnom dolasku.

Cons:

Između parkinga i parkirališta - doslovce 10m udaljenosti - snijeg nije bio očišćen i stvorila se poledica!! Na to bi trebalo paziti jer mi koji dolazimo poslovno imamo onda problem ako se nešto dogodi.

2026-01-14 • via Nuitee
J
Jarolin • solo_traveller • at
10
Pros:

The Staff was very friendly and i Felt very welcome The Breakfeast was also Very Good. Good Hotel

2026-01-09 • via Nuitee
M
Marijanović • extended_group • hr
9
Pros:

Izrazito ljubazno i uslužno osoblje, besplatan parking.

2026-01-09 • via Nuitee
M
Mirela • couple • hr
10
Pros:

Predrago i ljubazno osoblje hotela ali baš svi! Zbog njih se osjecaš dobrodošlo i kao kod kuce. Čistoca objekta koja je na zavidnoj razini. Restoran s dobrim izborom jela i to ukusnih jela i svakako dobar doručak. Natkriven parking...

Cons:

Ništa bitno🫠

2026-01-04 • via Nuitee
M
Muhamed • solo_traveller • de
10
2026-01-03 • via Nuitee
J
Jusufovic • couple • ba
9
Super
Pros:

Dobro

Cons:

Meni OK

2026-01-01 • via Nuitee
V
Vehabovic • couple • ba
10
2026-01-01 • via Nuitee
Z
Zahirovic • solo_traveller • at
8
2025-12-24 • via Nuitee
M
Miroslav • solo_traveller • rs
8
Pros:

Lokacija, parking, ljubaznost osoblja

Cons:

Osvetljenje u hotelu, bilo je previše mračno

2025-12-20 • via Nuitee
N
Nijaz • couple • us
5
It would have been awesome, but the cigarette stench ruined it for me.
Pros:

The room was comfortable, nice bathroom, comfortable beds. Breakfast was excellent, great variety of food. The staff was very friendly, the restaurant was awesome.

Cons:

Smoking is allowed in some areas of the hotel, and unfortunately the smell of cigarettes in certain places—including the hallways—was unbearable. Even though we had a non-smoking room, the odor still carried through and affected our stay. We visited many places during our trip to Bosnia and Herzegovina, and this was the only hotel where cigarette smoke was an issue. Had we known this in advance, we would have chosen a different property.

2025-12-13 • via Nuitee
R
Robert • couple • ro
10
2025-11-29 • via Nuitee
A
ABDULLAH • couple • kw
1
2025-10-03 • via Nuitee
I
Ibraheem • solo_traveller • sa
2
Never come back again
Pros:

Location

Cons:

Cleanliness & Maintenance: The overall cleanliness of the hotel was unsatisfactory. The furniture is very old, worn out, and gives off an unpleasant odor. The facilities appear poorly maintained.
• Noise & Smoking: The room was noisy, and there was a strong smell of smoking throughout the hotel. It seemed uncontrolled both by guests and by management, which made the stay uncomfortable.
• Breakfast & Service: The breakfast provided was below standard, lacking both quality and variety. In addition, the level of professionalism and courtesy shown by the staff did not meet expectations.

2025-10-01 • via Nuitee