Cambria Hotel Minneapolis Maple Grove

Hotels
•
Cambria Hotels
8.6 (583 reviews)
9655 Grove Circle North , Maple Grove , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Hot tub/Jacuzzi
Heated pool
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Comfortable beds
Nice facilities
Cons:
Dirty rooms
Inadequate service

Categories

Cleanliness
7.85
Multiple reports of dirty rooms and poor cleaning standards.
Service
8.85
While some mentioned issues with staff, overall service was cordial and professional.
Location
9.35
Positive mentions of the location being convenient and accessible.
Room Quality
8.85
Generally spacious and comfortable rooms but with some issues like broken locks.
Amenities
8.35
Lack of snacks and broken amenities like the hot tub detracted from the experience.
Value for Money
9.35
While some found cheaper rates, others appreciated the overall value.
Food and Beverage
7.35
Negative feedback on breakfast quality and availability of items.
Overall Experience
8.85
A mix of positive aspects and significant complaints resulted in an average overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:15

Property Description

Luxurious Accommodations
Indulge in rooms with modern amenities like flat-screen TVs, upscale toiletries, and comfortable bedding, ensuring a relaxing stay.

Top-Notch Facilities
Enjoy the convenience of an indoor pool, spa, business center, and more, catering to all your needs during your visit.

Convenient Location
Located near popular attractions like the Mall of America and offering easy access to the airport, Cambria Hotel Minneapolis Maple Grove is the ideal choice for your stay.

Book now to experience a blend of comfort and convenience at Cambria Hotel Minneapolis Maple Grove.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 583 reviews
Cleanliness: 7.85
Service: 8.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 7.35
Overall Experience: 8.85
M
Mekdes • family_with_children • us
8
2026-02-24 • via Nuitee
A
Ali • couple • us
10
Pros:

Clean and neat

Cons:

Nothing

2026-02-12 • via Nuitee
M
Madison • extended_group • us
1
Cons:

Was not able to check in due to being 20 years old even though that was not stated through the website. 2 ithers in my party were over the qge of 21 but since they were not paying the women at the front desk refused service. So i lost $250 cause i was mot able to stay in the room i paid for prior to my stay.

2026-01-30 • via Nuitee
N
nailah • solo_traveller • us
6
Pros:

Very modern and clean

Cons:

Pool and hot tub were not working

2026-01-29 • via Nuitee
S
Sarah • couple • us
4
Cons:

Beds are uncomfortable

2026-01-28 • via Nuitee
L
Labrodricc • couple • us
7
2026-01-27 • via Nuitee
K
Kate • couple • us
9
Pros:

Room was very nice, clean, comfortable, spacious.

2026-01-26 • via Nuitee
L
Liz • family_with_children • us
7
2026-01-23 • via Nuitee
S
Stephanie • family_with_children • us
5
Alright was happy to leave the smelling room
Pros:

I like the waffles that I wish they had on Saturday as well

Cons:

I didn’t like that our room smelled bad and there was shaved hair on our sink from the last person who stayed there. The room wasn’t super cleaned like we thought it would be.

2026-01-21 • via Nuitee
K
KBrune5443 • Couples • Zeeland, Ottawa County, Michigan
2
Better Places to Stay
Pros:

We were staying at this hotel while traveling to attend a funeral. On the morning of our departure, the hotel had no hot water. I understand that mechanical failures can happen — that part alone was not the issue.

What was unacceptable was the complete lack of accountability afterward.

There was no apology, no acknowledgment that the hotel had let us down, and no effort by management to make things right. The General Manager avoided my calls and emails entirely. When I contacted Choice Hotels corporate, they were equally unhelpful and appeared more interested in making me go away with the vague promise of points than addressing the situation.

Only after repeated effort did corporate finally get the GM to contact me — and when she did, she was rude, dismissive, and condescending. Her attitude made it very clear that customer service and empathy are not priorities here.

We were regular guests at this property, but that loyalty meant nothing. There are plenty of places to stay in the Twin Cities that understand basic professionalism and accountability.

We will not be returning.

2026-01-20 • via Tripadvisor
E
Esley • couple • us
10
2026-01-19 • via Nuitee
J
Janet • family_with_children • us
6
It was okay, but should have been better.
Pros:

Comfortable bed

Cons:

cleaner bathroom (mildew on bathroom tiles and dirty floor corners) fridge broke down so lost my meal and no offer to replace meal or/and swap a new fridge in (I understand that shortage of staff made it difficult to have fixed until after we left.) Also, the breakfast offerings weren’t very appetizing- tasted meh.

2026-01-19 • via Nuitee
P
Patrick • couple • us
10
2026-01-19 • via Nuitee
J
Joleen • solo_traveller • us
9
2026-01-19 • via Nuitee
L
Lyle • couple • us
8
Overall a very pleasant experience.
Pros:

Breakfast was good - we didn’t know it came with the room - nice surprise.

Cons:

The worst shower ever! Not much pressure; a hand held that wouldn’t stay in place; and difficult to find a good temperature of the water.

2026-01-19 • via Nuitee
R
Regis • couple • us
10
good
Pros:

Walk in shower and breakfast

Cons:

Room was not clean when I checked in early

2026-01-19 • via Nuitee
G
Garry • couple • us
10
2026-01-19 • via Nuitee
D
Diana • couple • us
4
Disappointed that hot tub was unavailable and were not told ahead of arrival.
Pros:

The room was large and arranged conveniently.

Cons:

The hot tub was closed.

2026-01-15 • via Nuitee
P
Pamela • couple • us
9
Cons:

The lobby area did not have carpeting and the boards that were down were very uneven. I tripped over them three times.

2026-01-15 • via Nuitee
S
Stacy • family_with_children • us
8
2026-01-15 • via Nuitee