Best Western Plus The Hub Hotel

Hotels
Best Western Plus
7.4 (1645 reviews)
Via Privata Polonia 10 , Milan , it

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice pool
Cons:
Poor cleanliness
Inadequate food options
Bad location

Categories

Cleanliness
5.65
Multiple mentions of poor cleanliness and maintenance issues.
Service
8.65
General positive feedback about staff being friendly and accommodating.
Location
7.15
Some reviews indicated concerns about the area and distance to transport.
Room Quality
7.15
Reviews mention basic room conditions and some maintenance issues.
Amenities
7.65
Positive mentions about the pool and breakfast, but some amenities were lacking.
Value for Money
6.65
Concerns about prices not justifying the quality of the hotel.
Food and Beverage
7.65
Mixed feedback with some positive comments about breakfast and negative about restaurant dinners.
Overall Experience
8.65
General satisfaction despite some noted flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:55

Property Description

Luxurious Amenities
Experience the ultimate relaxation at The Hub Hotel with a free panoramic fitness centre and an indoor swimming pool. Unwind and rejuvenate in style during your stay.

Convenient Location
Situated just a 10-minute drive from major motorways A4 and A8, The Hub Hotel offers easy access for travelers. Enjoy the convenience of a free shuttle to Molino Dorino Metro Station and Rho Exhibition Centre during trade shows.

Modern Comfort
Relax in rooms designed with minimalist décor and essential amenities. Stay connected with free WiFi, catch up on work at the internet point, and indulge in delicious meals at the gourmet restaurant. Experience comfort and luxury at its best.

Book your stay at The Hub Hotel now for a memorable and convenient experience!

Important information:

Please note that the Spa is at a surcharge.

During trade shows, the shuttle to Rho Exhibition Center is available for free but should be reserved in advance.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property Please note that the credit card used for the booking must be shown at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 1645 reviews
Cleanliness: 5.65
Service: 8.65
Location: 7.15
Room Quality: 7.15
Amenities: 7.65
Value for Money: 6.65
Food and Beverage: 7.65
Overall Experience: 8.65
P
Peter family_with_children dk
4
Pros:

Imødekommende og hjælpsomt personale.

Cons:

Beliggenhed helt håbløs ift. metro og pool/gym var slet ikke som forventet. Billederne snyder…

2026-03-14 via Nuitee
M
Monica family_with_children it
7
Pros:

Si

Cons:

La posizione

2026-03-13 via Nuitee
A
Ahmed Ezzeldine couple eg
10
2026-03-13 via Nuitee
R
Richard extended_group nl
8
2026-03-13 via Nuitee
T
terentievao couple me
10
2026-03-13 via Nuitee
T
Tim solo_traveller de
7
2026-03-11 via Nuitee
M
maxfM4919GF Business
10
Excellent
Pros:

As a frequent traveller opinion: Excellent.
As a Best Western Diamond member I has been upgraded from standard to premium room as well as early check in has been offered and room has been ready.

Reception: free welcome amenities such as water, fruits, candies has been provided 24/7. Reception staff are friendly and helpful (printing, answering questions, extra amenities and iron)

Room: 5th floor (premium) corner room. Bathroom with walk- in shower, bidet, hairdryer. Towel - dryer has been working all the time. Stonewall decorated, teak wood floor.

Cleanliness: excellent. All towels has been changed daily, bed - linen changed daily. Intimate hygiene gel for bidet, cotton buds, shower caps added daily. Room amenities such as tea, sugar, coffee capsules has been added daily. Toothbrush and razor has been requested from reception by request (free). Iron and ironing board has been quickly delivered by staff on request.

Breakfast: continental with usual assortment of hot dishes (omelette, sausages, bacon), wide range of pastries, fruits, yoghurt, fresh fruits (apples, bananas, pineapples). Staff renew buffet quickly as soon it’s finishing. Pots with filtered coffee, unlimited espresso -cappuccino-latte on demand. Waiters are quick and friendly, serving coffee and cleaning tables fast.

Swimming pool and gym: 14 floor, free access for all guests. Water are clean and warm, gym facilities such as: dumbles, running machines, cycles. Cooler with fresh water available. Free towels are available on gym and sunbeds near swimming pool, renewing buy staff on time.

Checkout: has been surprised by free take-away water and snack.

Location: good for travellers by car, underground parking available for 10€/night or lot of free spots around the hotel. Hotel located near Villapizzone bus station and frequently hosts a lot of international bus drivers (FlixBus, Marino Bus), they are parking the buses around hotel so I think it’s a safe place. Btw, underground hotel parking has a few free Tesla destination chargers 15kw so it’s convenient for electric car owners.

2026-03-10 via Tripadvisor
D
Dario family_with_children de
10
2026-03-10 via Nuitee
L
Luca couple it
10
2026-03-08 via Nuitee
S
saida solo_traveller fr
7
2026-03-08 via Nuitee
L
Loredana couple it
9
Assicura un confortevole riposo notturno. Un’ottima
Pros:

La camera: silenziosa, pulita, tapparelle perfettamente oscuranti. Spaziosa. Unica pecca: non ci sono le bajour.
Nella vasca da bagno quando esci rischi di scivolare se non ti tieni, a causa del punto di uscita. Ristorante con una cucina molto buona.

2026-03-05 via Nuitee
T
Tomino7 family_with_children sk
7
Pros:

Na hoteli je super, že má vlastný bazén na najvyššom poschodí a je blízko pri rýchlostnej ceste.

Cons:

V izbe bol hrozný vzduch, klimatizácia alebo rekuperácia vzduchu nefungovala. Na ovládacom paneli som mohol nastaviť čokoľvek, ale teplota sa nemenila. V toalete rovnako nešlo odsávanie. Okná sa nedajú otvárať. V izbe nebola ziadna skriňa na oblecenie ani župan

2026-03-05 via Nuitee
G
Grâce extended_group fr
2
2026-03-04 via Nuitee
G
Grâce solo_traveller fr
2
Grande déception et très mauvais rapport qualité/prix. Je ne recommande pas.
Pros:

Seulement le personnel qui était à l’écoute.

Cons:

Très loin du standing attendu d’un 4 étoiles. L’établissement tombe littéralement en ruine.
La taxe de séjour est exorbitante et l’hôtel est très loin du centre. La navette en panne nous a gâché complètement le séjour. Nous avons dû prendre plusieurs taxis qui ont considérablement augmenté le prix du séjour.

2026-03-04 via Nuitee
C
Celso solo_traveller it
10
2026-03-04 via Nuitee
A
Anu couple gb
4
Horrid smell
Pros:

Staff based in the breakfast area are on the only nice people

Cons:

Right next o unkept building which smells every night due to sewage we had to change our room 3 times to suit our comfortability 1 room temperature was stuck at 29degrees and won’t be changed it was broke they had to fix it - 2 room the bathroom water leaked all the way to the living room left the room very much damp smell very dangerous for inhaling dangerously inform the staff rather shocked when they SAW it ! For the whole 4days the shuttle wasn’t work the hotel didn’t even think to provide alternative very much didn’t Care ! We missed our reservation due change of hazard rooms

2026-03-03 via Nuitee
C
Chris Rufin solo_traveller fr
9
Magnifique
2026-03-01 via Nuitee
M
Marina family_with_children fr
7
2026-03-01 via Nuitee
A
Avdal family_with_children ee
6
Pros:

Персонал на рецепшене, в ресторане, водители на шатле, все работают отлично. Всем спасибо.

Cons:

Номера без нормальной вентиляции воздуха. В душевой постоянно пахнет сырость. Спать очень тяжело из за недрстаточного количества свежего воздуха. Окна открывать нельзя.

2026-02-25 via Nuitee
R
raymondgonzales1978 Couples San Francisco, California
10
The Hub Made Our Olympic Trip to Milan Smooth and Stress Free
Pros:

I came to Milan for the Opening Ceremony of the 2026 Winter Olympics and was so happy to have chosen The Hub. During major international events like the Olympics, choosing the right hotel makes a huge difference in how smoothly your entire stay unfolds. The service on arrival was exceptional, and it was clear immediately that the staff were experienced in handling guests from around the world. The rooms were large and offered lots of amenities, which made it easy to settle in and feel comfortable. But one stand-out is the free local shuttle that takes you to the subway station. This was really a game changer for us since we did not know how to navigate the area properly, and it made accessing central Milan simple and stress free. The hotel has a gym and pool too, which added to the overall convenience and flexibility of the stay. I was able to walk to grocery stores within 15 minutes as well, which made longer stays much easier to manage. This hotel quietly delivers a level of practicality and comfort that becomes even more valuable when you are visiting for a major global event. Overall, The Hub is a great hotel in Milan.

2026-02-24 via Tripadvisor