Staybridge Suites West Seneca by IHG

Hotels
•
IHG
9 (111 reviews)
164 Slade Avenue, Buffalo, New York, 14224 , Buffalo , US
1-716-939-3100

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Pets allowed

Facilities

Free breakfast
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Outdoor furniture
Elevator
Fireplace in lobby
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great experience overall
Cons:
Cleanliness issues
Maintenance problems
Unhelpful service at times

Categories

Cleanliness
7.21
Multiple reviews indicated issues such as crumbs on the bed and a foul smell of raw sewage.
Service
9.68
Staff was friendly and attentive, but some reviews noted they were unhelpful at times.
Location
9.72
The hotel was conveniently located near desired destinations.
Room Quality
8.17
Rooms were generally clean but had significant issues such as loud air conditioning and maintenance problems.
Amenities
9.2
Standard quality for this hotel tier.
Value for Money
9.66
Generally good value considering the location and amenities.
Food and Beverage
9.21
Standard quality for this hotel tier.
Overall Experience
9.18
Positive overall experience, with a few notable but manageable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:33

Property Description

Experience the perfect blend of comfort and convenience at Staybridge Suites West Seneca by IHG, your home away from home in Buffalo.

Recreational Facilities
Unwind in our indoor pool or keep fit at our 24-hour fitness center. Engage with fellow guests at our complimentary receptions and enjoy leisurely days with our gas grills available.

Room Features
Our 105 spacious guestrooms come equipped with kitchens featuring full-sized refrigerators and stovetops. Relax with a 37-inch flat-screen TV and enjoy complimentary wired and wireless internet access, perfect for staying connected or unwinding after a long day.

Dining Experience
Start your mornings right with a complimentary buffet breakfast served on weekdays and extended hours on weekends, ensuring you fuel up before exploring the local area.

Book your stay today and make unforgettable memories in Buffalo at Staybridge Suites West Seneca!

Important information:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 80

  • Pets

    Pet max weight (per pet) in kg is 36

See all policies

Location

Guest Reviews

9
Based on 111 reviews
Cleanliness: 7.21
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 9.66
Food and Beverage: 9.21
Overall Experience: 9.18
F
Florie • family
6
Pros:

The place has a creepy vibe. It’s was fine but just off.

2025-09-29 • via Nuitee
K
Kugatharan • friends
10
Pros:

Good

2025-09-24 • via Nuitee
S
Salvatore • friends
8
Pros:

It was close tp where we wanted to go

2025-09-15 • via Nuitee
E
Ernest
10
Great stay in Buffalo
Pros:

Great place to stay. The staff was great. The room was as advertised.

2025-09-11 • via Nuitee
D
DeAnna
6
Pros:

Staff was friendly but somewhat unhelpful. Room was clean but the bathroom door didn't close and the hinges on the bathroom door were obnoxiously loud. We paid for a room for three people but the room didn't have bedding for the pull out bed. I had to go to the front desk twice and still didn't end up with proper bedding.

2025-09-08 • via Nuitee
G
George
10
Vacation
Pros:

The hotel and staff were awesome! We loved staying here. Met a lot of new people and had a great time!!

2025-09-05 • via Nuitee
W
WINDELIN • family
4
Pros:

Pillows smelled stale as did the extra pillows in the closet. The air condition was very loud and was not cool at all.

2025-08-21 • via Nuitee
N
Nicholas • family
2
Pros:

My bed had ceumbs on it and the outside seating area was dusty snd mon sonw as picking up cigarete filters off the table so it hasent been cleaned in a long time also the halways smely like burning electric near the elevator and my room was right next to the elevator so it kept waking me up

2025-08-13 • via Nuitee
J
Julie • family
6
Pros:

We were on the third floor. While our room was very clean there had been a burst pipe in the fourth floor from a sewer or toilet line which. Dripped down into the third floor hall- smelling the entire floor up of raw sewage. The smell did come into our room. Not pleasant.

2025-07-22 • via Nuitee
C
Clare • family
8
Pros:

Love the location and kitchenette ..but very very expensive . Doubled the rate due to a local concert 🙁

2025-06-16 • via Nuitee
B
Berioska
10
Pros:

Evething clean, enough space, easy check in and out, nice breakfast

2025-05-25 • via Nuitee
N
Nicholas • family
10
Pros:

Nice room pool could have been better taken care of

2025-03-17 • via Nuitee
A
Audra • family
10
Pros:

Employees have exceptional customer service. Rooms are always clean and cozy. Amenities are ABSOLUTELY AMAZING. Huge kudos to all the staff and management for continued efforts. My family and I have been coming to this location for 6 years and it never disappoints. Hospitality nowadays goes SUCH a long way. All employees are so welcoming and accomodating. Breakfast buffet is hands down the best we have experienced in all of our travels. Well worth every hard earned penny.

2025-03-07 • via Nuitee
H
Heather
10
Pros:

A beautiful hotel people were nice .wish there was a hot tub that was sad

2025-02-24 • via Nuitee
M
Melanie
2
Pros:

Staff was horrible racist

2025-02-24 • via Nuitee
J
Johnthan • family
10
Pros:

this is a awesome hotel! great stay!

2025-02-24 • via Nuitee
K
Kristin
6
Pros:

Average

2025-02-23 • via Nuitee
S
sheila
10
Pros:

spacious very comfortable excellent experience

2025-02-22 • via Nuitee
T
Thomas • family_with_children
10
Pros:

So many amenities for families

2025-02-13 • via Nuitee
G
George • partner
10
Pros:

Customer service

2025-02-13 • via Nuitee