Candlewood Suites Louisville North by IHG

Hotels
•
Candlewood Suites
7.5 (114 reviews)
1419 Bales Lane , Clarksville , US

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
Business center
Pets allowed
BBQ facilities
Laundry
See all facilities

Review Highlights

Pros:
Kid-friendly / good for families
Pet-friendly (guests brought dogs)
Borrowing cabinet for kitchen equipment and games
Free laundry facilities
Friendly/helpful staff (specific praise for Markie)
Convenient location near restaurants and I-65
Clean and convenient (reported by some guests)
Cons:
Serious cleanliness issues reported (hair in shower, blood on pillow)
No breakfast available
Did not receive the room booked
Gym was excessively hot
Some washers not working
Small/uncomfortable bed
AC only in one room for some units
Pet fee perceived as excessive ($50 vs expected $25)
Noise from other guests late at night
Bathroom in some rooms needs updating

Categories

Cleanliness
6
Mixed reports: several guests praised how clean the hotel was, but there are serious cleanliness complaints (hair in shower, blood stain on a pillow) and at least one guest reporting their assigned room was not as expected.
Service
9
Multiple positive mentions of staff: specifically called out as "absolutely amazing" and staff member Markie greeted and checked guests in promptly; overall strong service sentiment.
Location
8.5
Consistently positive: visible property, near many restaurants/shops, close to I-65 with easy access and many dining options nearby.
Room Quality
6
Several negatives: guests reported not receiving the room they booked, small/uncomfortable bed, bathroom needing updates, AC only in one room, and issues in the shower; overall below average.
Amenities
8.7
Strong positives for amenities such as the borrowing cabinet for kitchen equipment/games and free laundry; some problems noted (gym very hot, 2 of 4 washers not working) but overall amenities are a notable strength.
Value for Money
6.8
Concerns include an apparently high pet fee (reported $50 vs expected $25), lack of included breakfast, and room/bed comfort issues—value perceived as slightly below average.
Food and Beverage
7
Consistent complaint: no breakfast available to guests; however many nearby dining options mitigate the impact somewhat.
Overall Experience
8
Generally positive overall: multiple guests said they enjoyed their stay and would return, praising staff and convenience, though offset by cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient All-Suite Property Near Green Tree Mall

Fully Equipped Kitchen and High-Tech Amenities
Experience comfort and convenience at Candlewood Suites Louisville North with 32-inch LCD TVs, free high-speed internet, and fully equipped kitchens in every suite.

On-Site Fitness Center and Indoor Pool
Start your day with a workout at the fitness center or unwind by the indoor pool. Take advantage of the barbecue facilities and on-site convenience store for a relaxing stay.

Nearby Attractions and Entertainment
Explore top attractions like the University of Louisville, Churchill Downs, Six Flags Kentucky Kingdom, and the Louisville Zoo just a short drive away. Book your stay now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 114 reviews
Cleanliness: 6
Service: 9
Location: 8.5
Room Quality: 6
Amenities: 8.7
Value for Money: 6.8
Food and Beverage: 7
Overall Experience: 8
A
Aaron • solo_traveller • us
8
2026-09-17 • via Nuitee
D
Desiree • family_with_children • us
3
Pros:

Kids had a good time

Cons:

I didn’t get the room I paid for. The shower had hair in it that didn’t belong to us. There was blood stains on one of our pillows.

2026-09-14 • via Nuitee
S
steven • couple • us
4
2026-09-05 • via Nuitee
J
Jennifer • couple • us
8
2026-09-02 • via Nuitee
R
Ross • extended_group • us
9
My dog enjoyed staying with me
Pros:

Close to the property’s

Cons:

People being loud tell 2 in the morning

2026-07-18 • via Nuitee
B
Bryant • solo_traveller • us
9
2026-07-17 • via Nuitee
J
Jamanda • family_with_children • us
10
Pros:

My stay was pretty good overall. I loved the borrowing cabinet you have. I also loved how clean the hotel was.Every morning

Cons:

I didn't like that.There was no breakfast available.

2026-07-15 • via Nuitee
S
Stephanie • solo_traveller • us
8
I’d be back for sure!
Pros:

I thought the storage area for kitchen equipment and games you can borrow was absolutely amazing!! I lived my room, and the free laundry facilities!!! Bonus bonus Bonus - the staff was absolutely amazing!

Cons:

The gym was exceedingly hot and 2 out of 4 washers weren’t working

2026-06-22 • via Nuitee
H
Higginbotham • solo_traveller • us
6
Cons:

I was disappointed with the bed it was small and not comfortable at all. A little disappointed that there was not breakfast available.

2026-06-12 • via Nuitee
C
Christopher • couple • us
8
Cons:

The AC was only in one room

2026-06-07 • via Nuitee
R
Rodrigo Cambraia • solo_traveller • us
10
2026-06-06 • via Nuitee
R
Rodrigo Cambraia • solo_traveller • us
10
2026-06-06 • via Nuitee
J
john • couple • us
7
2026-05-17 • via Nuitee
S
Shannon • couple • us
10
Pros:

It was clean and convenient.

Cons:

Nothing

2026-05-15 • via Nuitee
G
Gayle • couple • us
8
2026-05-11 • via Nuitee
M
Mike • family_with_children • us
9
Pros:

Like exit and entrance to I65, close restaurant choices

Cons:

Thought $50 charge for our dog was excessive, usually $25

2026-05-10 • via Nuitee
A
Adria • couple • us
9
I thoroughly enjoyed my stay at this hotel. Markie greeted me as soon as I walked through the doors. She checked me into
Pros:

The property was very visible and located near many restaurants, shops, and other places of convenience.

Cons:

The bathroom needs to be updated.

2026-05-07 • via Nuitee
H
Helen • extended_group • us
8
2026-05-07 • via Nuitee
P
Pepper • couple • us
1
I will never stay there again
Pros:

Staff was very nices.

Cons:

The smell of the room the bed

2026-05-04 • via Nuitee
E
Elliott • solo_traveller • us
2
Bad experience
Pros:

Didn’t have my booking

Cons:

I had to pay more money very unhappy

2026-04-18 • via Nuitee