Holiday Inn Express & Suites Richfield by IHG

Hotels
Holiday Inn Express
9 (497 reviews)
20 West 1400 North , Richfield , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Comfortable beds
Cons:
Noisy location
Old rooms

Categories

Cleanliness
9.21
Several reviews consistently mention cleanliness as a strong point of the hotel.
Service
9.68
Multiple mentions of friendly and accommodating staff contribute to a high service rating.
Location
8.22
Location is convenient but noted to be noisy due to highway proximity.
Room Quality
8.67
Rooms are reported as comfortable, with some complaints about noise.
Amenities
9.2
Amenities such as breakfast and cleanliness are well received.
Value for Money
8.66
Good for the price, though some aspects like room noise could impact perceived value.
Food and Beverage
9.21
Breakfast received praise for quality and variety.
Overall Experience
9.18
Overall positive experiences mentioned, with repeat stays indicated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:05

Property Description

Indulge in Relaxation
Swim in the indoor pool and unwind in the hot tub at this Utah hotel. Enjoy free Wi-Fi and a deluxe continental breakfast during your stay.

Comfortable Accommodations
Each room at the Holiday Inn Express Richfield boasts a 32-inch flat-screen TV, coffee making facilities, and cozy earth-toned decor. Upgrade to a room with a sofa bed for extra comfort.

Convenient Amenities
Take advantage of the fitness center, business center, and complimentary hot continental breakfast with a variety of delicious options.

Book now to experience a relaxing stay at the Holiday Inn Express Richfield, conveniently located near Interstate 70.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Guest Reviews

9
Based on 497 reviews
Cleanliness: 9.21
Service: 9.68
Location: 8.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
T
Taean solo_traveller us
4
2026-08-03 via Nuitee
V
Vernon solo_traveller us
1
2026-07-25 via Nuitee
L
Larry D Crenshaw solo_traveller us
9
Pros:

The location is superb. I like to start at one end of the town and explore. That hits me right on. They bake cookies! The staff is superb. They are helpful, attentive, and they work hard to make your stay pleasant. They go the distance to resolve any request - with a smile and a proactive effort. The place is very clean and comfortable.

Cons:

They met all of my expectations.

2026-07-21 via Nuitee
S
Susan couple us
9
Easy check in and out. Location on the 1st floor near the door made it easy with our dog.
Pros:

Very clean and great location.

Cons:

Nothing, very nice.

2026-07-20 via Nuitee
O
Orly couple il
10
מאוד מרוצים
Pros:

מיקום נהדר, שירות מדהים, ארוחת בוקר מעולה

Cons:

מחיר יקר מעט

2026-07-13 via Nuitee
F
Fred extended_group us
10
Couldn't have been better. Will absolutely stay here again.
Pros:

The property was excellent, the staff extremely helpful, the stay exceeded expectations. My room was on the side of the hotel facing the interstate and I never heard a thing. The staff went above and beyond to help my party get to our restaurant for dinner. I literally don't know how my stay could have been better.

Cons:

Nothing

2026-07-09 via Nuitee
R
Rian family_with_children us
10
Great! I’d stay here again 100%.
Pros:

Very clean rooms & hotel in general. The breakfast was yummy and had good variety. Loved that the soaps, shampoo/cond., lotions were high quality products. Comfy beds & pillows. Loved that the AC stayed on throughout the whole night.

2026-06-21 via Nuitee
G
Global822371 Couples
4
Convenient but very noisy
Pros:

Pros: The room was simple yet clean with comfortable beds.
Cons: our room was very noisy as it was overlooking I70

2026-06-16 via Tripadvisor
S
Stevens family_with_children us
10
2026-06-15 via Nuitee
J
J.Stepien solo_traveller gb
10
Pros:

Clean, spacious rooms and friendly staff

2026-05-31 via Nuitee
S
S5527QIemmac Family
6
It was okay..
Pros:

My little family and I went to a wedding in Price and decided to go to richfield after since it was a shorter drive to richfield then going back home from price.

We stayed at a hotel and got all situated and checked in at abt 11:15/11:20pm, which i know is late but we had to go to walmart and get some food for our littles.

Tell me Why we got a noise complaint 10 minutes after arriving, Toilet paper with 💩 on it in the toilet, socks of someone else’s on the bathroom under the sink, shower was used, and our beds were not made like they should’ve been.

As an Ex? Housekeeper, i for sure know what i’m talking abt when it comes to cleaning rooms, making beds, searching for items that could’ve been left behind and ect. these were ALL in plain sight.

Also, let’s not mention that after the noise complaint, people next to us that complained were banging on walls, messing with things, being loud all night long, but we were the problem bc our 2yr old got too excited.

I just honestly found it crazy. the room was also $180 for a room that wasn’t cleaned at all. I know people check off the Rooms and i know for a fact this room would’ve been a redo room for sure before the housekeeper left.

it was a 5 hour drive, got there late, we were all exhausted and just wanted to sleep.

This was the night of 23rd

2026-05-26 via Tripadvisor
P
Pattie couple us
9
Would definitely stay again
Pros:

Clean

Cons:

Something wierd under the carpet

2026-05-26 via Nuitee
M
Michael Hefner family_with_children us
1
NO SLEEP! No coffee, no hot breakfast (biscuits & gravy refrigerator cold)
Pros:

Breakfast was terrible. Biscuits & gravy were cold. We were there at 6am to eat biscuits & gravy, not sure I understand why at least the gravy couldn’t have been kept warm. Coffee had no caffeine, all 3 of us did not note any caffeine whatsoever & due to extreme highway noise I was nodding off behind the wheel until we pulled over & bought real coffee.

Cons:

LOCATION! The sole purpose was to sleep after driving all day. The room was in extremely close proximity to the highway & was too loud to sleep. Your AC/heat unit should have an option to run the fan constantly to drown out the highway a bit. As it is, we would have been better off driving through the night & saving $186.

2026-05-26 via Nuitee
S
Saichun couple us
10
2026-05-25 via Nuitee
C
connie extended_group us
10
Pros:

Staff was very friendly and to me this is gold!

Cons:

Bathroom outdated

2026-05-20 via Nuitee
W
William extended_group us
10
Pros:

Clean

2026-05-15 via Nuitee
L
Lish couple us
10
Pros:

Breakfast was great!
They honored my request with a ground level room too

2026-05-13 via Nuitee
A
Andy solo_traveller au
9
2026-05-12 via Nuitee
D
Donald couple us
7
Pros:

Staff friendliness and breakfast were the highlights. Hotel was clean but in an odd location with too little signage for easiest access. I was surprised in the morning to find we backed up to the expressway - quiet! Sadly I did not sleep a wink that night can’t say it was anything but too heavy a set of covers and maybe too squishy a mattress pad.

2026-05-10 via Nuitee
W
William extended_group us
10
Great breakfast clean room
Pros:

Clean!

2026-05-06 via Nuitee