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Holiday Inn Express
9.1 (259 reviews)
Avenida Concordia Sin Numero Por Calle Universidad , Ciudad del Carmen , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Value for Money
Cons:
Food and Beverage
Noise
Breakfast quality

Categories

Cleanliness
8.56
Mixed sentiments; several noted cleanliness as a pro but one review mentioned deterioration.
Service
10
Numerous reviews highlighted excellent service and helpful staff.
Location
9.53
Many guests praised the location as excellent.
Room Quality
8.57
Generally comfortable rooms; however, some issues were reported.
Amenities
9.02
Amenities were generally rated positively despite some connectivity issues.
Value for Money
9.55
Guests found the price reasonable for the overall quality.
Food and Beverage
8.01
Mixed feelings; breakfast options were critiqued but also noted as satisfactory.
Overall Experience
9.56
Positive overall experiences noted with minimal complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 20:41

Property Description

Luxurious Amenities

Featuring outdoor and indoor swimming pools, Holiday Inn Express Ciudad Del Carmen offers a blend of relaxation and recreation. The gym with panoramic city views adds an extra touch of luxury to your stay.

Stylish Accommodations

Each air-conditioned room at the Holiday Inn Express Ciudad Del Carmen is designed with stylish décor and modern amenities. From the flat-screen TV to the coffee maker, every detail is tailored to enhance your comfort.

Gastronomic Delights

Indulge in a culinary journey at Ciudad del Carmen’s restaurant, offering a variety of local cuisine, especially delectable seafood dishes. Complete your evening with a refreshing drink at the on-site bar.

Experience the perfect combination of comfort and convenience at Holiday Inn Express Ciudad Del Carmen. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CME

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for MXN 0 per person per night when using an available cot.
    Children up to and including 17 years old stay for MXN 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 259 reviews
Cleanliness: 8.56
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 9.02
Value for Money: 9.55
Food and Beverage: 8.01
Overall Experience: 9.56
J
Juan Federico • solo_traveller • mx
10
2026-04-16 • via Nuitee
J
Jennifer • family_with_children • mx
9
Me volvería a quedar, el lugar es cómodo para ir de paso.
Pros:

Muy rico, solo falta un poco de variedad.

Cons:

El comedor no estaba tan limpio.

2026-04-14 • via Nuitee
I
Ivanhoe Cj • solo_traveller • mx
9
Pros:

La comodidad y limpieza

2026-04-12 • via Nuitee
A
Adalberta • family_with_children • mx
10
Quedó chica la alberca para el tamaño del hotel
Pros:

La comodidad de la habitación

Cons:

La alberca

2026-04-09 • via Nuitee
S
SERGIO • solo_traveller • mx
9
ACEPTABLE
Pros:

ACEPTABLE

Cons:

ALTA TEMPERATURA EN EL LOBBY

2026-04-08 • via Nuitee
S
sergio • family_with_children • mx
10
2026-04-07 • via Nuitee
T
Tino • solo_traveller • de
10
2026-04-07 • via Nuitee
J
Jorge • family_with_children • mx
3
Pros:

La ubicación

Cons:

El hotel está en malas condiciones, primero el check in lo pudimos hacer hasta las 6 de la tarde porque la habitación no estaba lista, en la habitación no servía ni el teléfono, ni la plancha, tuvimos que bajar a recepción a pedir cambio de plancha y nunca lo hicieron. La alfombra del hotel huele mal y el desayuno estuvo malo. No me volvería a quedar en este hotel.

2026-04-06 • via Nuitee
A
Alejandro • solo_traveller • mx
10
2026-04-06 • via Nuitee
C
Carlos Manuel • couple • mx
10
GRAN LUGAR CON BUEN PRECIO
Pros:

Las amenidades con la habitación

Cons:

Espacio del comedor pero es pasable

2026-04-06 • via Nuitee
G
gabriel zugaide • family_with_children • mx
10
Pros:

Excelente ubicación

Cons:

Deben desmanchar la alfombra de los pasillos, dan aspecto de descuido

2026-04-04 • via Nuitee
R
Roxana • family_with_children • mx
10
Pros:

La atención del personal

Cons:

Sin comentarios

2026-04-04 • via Nuitee
T
Tino • solo_traveller • de
9
Beim nächsten Mal muss ich den Pool testen. ☺️
Pros:

Ich konnte früher einchecken. Vielen Dank ans Personal. Kurze Wege zum Flughafen.

Cons:

Es waren an einem Tag viele Arbeiter im Hotel und das Frühstücksbuffet war schnell leer. Die Nachlieferung hat leider gedauert.

2026-04-02 • via Nuitee
A
Angulo Diaz • family_with_children • mx
10
2026-03-28 • via Nuitee
V
Victor • family_with_children • mx
10
Pros:

Es un hotel con muy buena ubicación, muy cómodo y muy seguro.

Cons:

Un poco las alfombras.

2026-03-28 • via Nuitee
M
Martinez • family_with_children • mx
10
2026-03-26 • via Nuitee
D
Denisse • solo_traveller • mx
9
Pros:

La habitación

2026-03-26 • via Nuitee
Óscar Francisco • family_with_children • mx
10
Pros:

The facilities and the breakfast was incredible, I will book again in the future

Cons:

NA

2026-03-25 • via Nuitee
S
Saldaña Zenteno • family_with_children • mx
9
2026-03-23 • via Nuitee
J
Jose • extended_group • mx
9
Buena opción a un buen precio
Pros:

Excelente atención del personal, desayuno suficiente y muy buena ubicación.

2026-03-23 • via Nuitee