Holiday Inn Express Hotel & Suites East Lansing by IHG

Hotels
•
Holiday Inn Express
7.4 (179 reviews)
2924 West Road , East Lansing , US
+1 517-333-0300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location to MSU
Comfortable beds
Phenomenal / friendly staff (multiple mentions)
Delicious breakfast and afternoon chocolate cookies
Welcoming/creative staff touches (hand-drawn map whiteboard)
Clean rooms (per at least one review)
Cons:
Landscaping/grounds neglected (weeds)
Pool was not working
Loud late-night/early-morning activity in lobby causing sleep disturbance
At least one guest felt staff were not responsive to noise/peace concerns

Categories

Cleanliness
6.5
Rooms reported as clean, but exterior landscaping and grounds were neglected (weeds), producing a mixed cleanliness impression.
Service
7.3
Several reviewers praised staff as phenomenal and friendly, but at least one guest reported staff indifferent to noise complaints and hotel quiet hours; overall slightly above average.
Location
9
Multiple reviewers called the location convenient for MSU and generally very favorable.
Room Quality
7
Beds described as comfortable and some guests found rooms quiet and comfortable, though at least one guest experienced significant disturbance from lobby noise.
Amenities
6.5
Breakfast and afternoon cookies were positives, but the pool was reported as not working, lowering the amenities score.
Value for Money
7.4
Standard quality for this hotel tier.
Food and Beverage
8.5
Breakfast was described as delicious and afternoon chocolate cookies were noted as a positive guest touch.
Overall Experience
7
Most stays were described as great/awesome with welcoming touches, but a strong negative experience (noise, poor sleep, staff indifference) lowers the overall impression to a mixed but slightly positive result.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Spacious Rooms with Modern Amenities
Experience comfort and convenience at the Holiday Inn Express Hotel & Suites East Lansing. Each room offers free Wi-Fi, a flat-screen TV, and a cozy seating area, perfect for relaxation.

Indoor Pool and Fitness Facilities
Take a dip in the indoor pool or break a sweat in the 24/7 fitness room. Stay active and rejuvenated during your stay at our hotel.

Convenient Location and Complimentary Breakfast
Located just 6 miles from Michigan State University, our hotel is the ideal choice for travelers. Start your day right with a delicious hot breakfast served daily.

Book now and make the Holiday Inn Express Hotel & Suites East Lansing your home away from home.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Apr 8, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Location

Guest Reviews

7.4
Based on 179 reviews
Cleanliness: 6.5
Service: 7.3
Location: 9
Room Quality: 7
Amenities: 6.5
Value for Money: 7.4
Food and Beverage: 8.5
Overall Experience: 7
S
Steven • couple • us
6
2026-09-14 • via Nuitee
D
Don • solo_traveller • us
5
Cons:

The landscaping was in need of a lot of attention. Weeds, etc.

2026-08-13 • via Nuitee
A
Ashley • couple • us
10
Our stay was great overall.
Pros:

I liked the location to MSU and the beds were comfortable!

Cons:

Everything went smoothly.

2026-07-18 • via Nuitee
D
Davies • extended_group • us
9
2026-07-15 • via Nuitee
K
Karl • solo_traveller • us
8
Pros:

?

Cons:

?

2026-07-08 • via Nuitee
D
David • solo_traveller • us
9
2026-07-05 • via Nuitee
R
Rebecca • solo_traveller • us
10
Awesome! Just awesome!
Pros:

Convenient location, phenomenal staff, quiet and comfortable, delicious breakfast and chocolate cookies in the afternoon! I also love the whiteboard at the entrance with the hand-drawn map of local restaurants done by the staff. It is very friendly, creative and extremely welcoming!

2026-06-10 • via Nuitee
J
JAMES • couple • us
10
2026-06-08 • via Nuitee
K
Kurt • solo_traveller • us
8
2026-05-28 • via Nuitee
D
Davis • solo_traveller • us
9
Pros:

Clean and friendly staff

Cons:

The pool wasn't working

2026-05-17 • via Nuitee
A
Andrew • couple • us
2
Would not recommend. Staff does not care enough about peace and quiet and times where there should be nothing but peace
Pros:

N/A

Cons:

Could barely sleep due to people in the lobby up partying until 1 AM. Was abruptly woken up at 6:30-7am by people doing some sort of yoga and BLASTING music in the lobby in front of the check in desk? Like wtf? I was in town for a work meeting and was barely able to sleep. Absolutely terrible. Will never return to this location again. Ever. Period.

2026-05-12 • via Nuitee
R
Rebecca • couple • us
4
Pros:

Staff was wonderful with the exception of one housekeeper

Cons:

The fact that the pool was advertised and when we got there it was closed. That was the main reason we choose that location was because of the pool

2026-04-28 • via Nuitee
I
Ian • couple • gb
7
2026-04-18 • via Nuitee
V
Victoria • couple • us
7
2026-04-04 • via Nuitee
A
Amanda • family_with_children • us
5
It was OK, just not as clean as you’d hope.
Pros:

People were nice and friendly. Quick to greet you and help you with each call and request.

Cons:

Our room floor was gross. I stepped in gum on the carpet. I did call and they did come and clean it quickly. There was something spilled and sticky on the floor that I cleaned. The carpet also had stains and stuff all over it. I know they were busy with a lot of discharges, but from observation of our floor I don’t think it got cleaned from the prior person stay. Also, our hand soap was empty and thankfully I found a nice housekeeper who quickly grabbed it and filled it for me.

In the end, I appreciate the staff responding to me when I addressed the situations, I was just disappointed in the mess that we observed and experienced.

2026-03-23 • via Nuitee
D
Debra • family_with_children • us
9
Nice place!
Pros:

Breakfast was good!

Cons:

The pool wasn’t operational!

2026-03-22 • via Nuitee
L
Lori • couple • us
8
It was Fine
Pros:

Close to the airport and friendly staff

Cons:

The bathroom floors/ edges weren’t clean

2026-03-04 • via Nuitee
D
Debra • couple • us
10
2026-02-13 • via Nuitee
N
Nichole • family_with_children • us
10
All in all we were very pleased with our stay.
Pros:

Breakfast was good. Room was comfortable. Staff were extremely nice.

Cons:

Pool was closed. It was a bit pricey. There could have been more snack options.

2026-01-19 • via Nuitee
E
Ellis • couple • us
10
2026-01-19 • via Nuitee