Holiday Inn Express Hotel & Suites East Lansing by IHG

Hotels
•
Holiday Inn Express
7.9 (301 reviews)
2924 West Road , East Lansing , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Clean and comfortable
Cons:
Mold issues
Some rooms weren't satisfactory
A little pricey

Categories

Cleanliness
5.65
Multiple reviews emphasized issues with cleanliness and mold.
Service
8.65
Staff were generally described as friendly and accommodating.
Location
8.65
Reviews indicated a good location with quiet surroundings.
Room Quality
6.65
Some rooms had issues, particularly with AC and cleanliness.
Amenities
7.65
Amenities were adequate, but some guests expected more options.
Value for Money
7.65
Some guests found it a bit pricey compared to the condition.
Food and Beverage
9.65
Breakfast was frequently highlighted as very good.
Overall Experience
8.65
Overall satisfaction expressed, but with some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:10

Property Description

Spacious Rooms with Modern Amenities
Experience comfort and convenience at the Holiday Inn Express Hotel & Suites East Lansing. Each room offers free Wi-Fi, a flat-screen TV, and a cozy seating area, perfect for relaxation.

Indoor Pool and Fitness Facilities
Take a dip in the indoor pool or break a sweat in the 24/7 fitness room. Stay active and rejuvenated during your stay at our hotel.

Convenient Location and Complimentary Breakfast
Located just 6 miles from Michigan State University, our hotel is the ideal choice for travelers. Start your day right with a delicious hot breakfast served daily.

Book now and make the Holiday Inn Express Hotel & Suites East Lansing your home away from home.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Apr 8, 2026 until Thu, Dec 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 301 reviews
Cleanliness: 5.65
Service: 8.65
Location: 8.65
Room Quality: 6.65
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 9.65
Overall Experience: 8.65
R
Rebecca • couple • us
4
Pros:

Staff was wonderful with the exception of one housekeeper

Cons:

The fact that the pool was advertised and when we got there it was closed. That was the main reason we choose that location was because of the pool

2026-04-28 • via Nuitee
I
Ian • couple • gb
7
2026-04-18 • via Nuitee
V
Victoria • couple • us
7
2026-04-04 • via Nuitee
A
Amanda • family_with_children • us
5
It was OK, just not as clean as you’d hope.
Pros:

People were nice and friendly. Quick to greet you and help you with each call and request.

Cons:

Our room floor was gross. I stepped in gum on the carpet. I did call and they did come and clean it quickly. There was something spilled and sticky on the floor that I cleaned. The carpet also had stains and stuff all over it. I know they were busy with a lot of discharges, but from observation of our floor I don’t think it got cleaned from the prior person stay. Also, our hand soap was empty and thankfully I found a nice housekeeper who quickly grabbed it and filled it for me.

In the end, I appreciate the staff responding to me when I addressed the situations, I was just disappointed in the mess that we observed and experienced.

2026-03-23 • via Nuitee
D
Debra • family_with_children • us
9
Nice place!
Pros:

Breakfast was good!

Cons:

The pool wasn’t operational!

2026-03-22 • via Nuitee
L
Lori • couple • us
8
It was Fine
Pros:

Close to the airport and friendly staff

Cons:

The bathroom floors/ edges weren’t clean

2026-03-04 • via Nuitee
D
Debra • couple • us
10
2026-02-13 • via Nuitee
N
Nichole • family_with_children • us
10
All in all we were very pleased with our stay.
Pros:

Breakfast was good. Room was comfortable. Staff were extremely nice.

Cons:

Pool was closed. It was a bit pricey. There could have been more snack options.

2026-01-19 • via Nuitee
P
Patricia • family_with_children • us
3
It was bad things and good things.
Pros:

It was nice and fresh, but it could have been more meat options.

Cons:

No pool, tv apps unavailable, broken bathroom door, damaged shower, poor clean up job after the previous guest.

2026-01-19 • via Nuitee
F
Fredrick • solo_traveller • us
9
Cons:

Would like regular milk for coffee. Cups in room

2026-01-19 • via Nuitee
E
Ellis • couple • us
10
2026-01-19 • via Nuitee
I
Isabella • couple • us
6
Pros:

Had girls fighting outside at 2AM, didn’t sleep well after that.

2026-01-13 • via Nuitee
A
Allan Todd • solo_traveller • ca
10
Friendly accommodating staff. Great spot to stay.
Pros:

Clean, well maintained and comfortable.

Cons:

No complaints

2025-12-20 • via Nuitee
H
Heather • extended_group • us
5
2025-12-14 • via Nuitee
R
Robyne • family_with_children • us
10
Pros:

The staff was very friendly, especially the breakfast attendant!

Cons:

Great location, quiet!

2025-12-01 • via Nuitee
T
Tom • couple • us
9
2025-11-05 • via Nuitee
D
David • couple • us
10
Loved our stay
Pros:

One of the best travel breakfasts

2025-10-20 • via Nuitee
K
Kevin
10
Pros:

Amazing staff!!

2025-10-06 • via Nuitee
K
Kevin
10
Pros:

Staff is excellent!!

2025-10-06 • via Nuitee
M
melanee • couple • us
10
Excellent place at a good value
Pros:

Very clean and very comfortable

Cons:

Would like the option of an extra blanket

2025-10-06 • via Nuitee