Valamar Lacroma Hotel

Hotels
Valamar
8.8 (2775 reviews)
Iva Dulcica 34 , Dubrovnik , hr

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Comfortable stay
Cons:
Old rooms
Inadequate restaurant staff
Limited food variety

Categories

Cleanliness
8.35
Generally clean but mentioned issues with restaurant staff service affecting cleanliness in common areas.
Service
9.35
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.35
Hotel's proximity to the center and good public transport connections were positively noted.
Room Quality
8.35
Some rooms noted as old and in need of renovation, but overall comfort was highlighted.
Amenities
9.15
Good pool and spa facilities mentioned positively.
Value for Money
8.85
Some reviews found it expensive for the quality of the room but praised the overall experience.
Food and Beverage
7.85
Food quality was decent, but some complaints about variety and speed of service.
Overall Experience
9.15
Overall positive experience with highlights on service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:35

Property Description

Luxurious Spa Experience:
Experience ultimate relaxation with free access to the large Balance Mediterranean Spa by Valamar, equipped with indoor and outdoor pools, saunas, gym, and beauty treatments.

Gourmet Dining Options:
Indulge in skilfully prepared Mediterranean and international dishes at the elegant Momenti Restaurant or enjoy a show cooking experience at Mediterraneo restaurant. Unwind with a selection of wines and cocktails at the lobby or lounge bars.

Comfortable Rooms with Stunning Views:
Stay in air-conditioned rooms with free Wi-Fi, minibars, LCD satellite TV, safes, and tea/coffee makers. Enjoy beautiful views of the Elaphiti Islands from your room.

Escape to the Valamar Lacroma Dubrovnik Hotel for a luxurious stay filled with relaxation, gourmet dining, and stunning views. Book now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DBV

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 2775 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 9.15
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 9.15
S
ScotlandKam Family
6
Fine but wouldn’t return
Pros:

My husband, toddler and I stayed here for a week and wouldn’t return. It doesn’t really have a great family feel about it. The receptionists don’t acknowledge you when you walk in and I got in trouble for filling a reusable bottle of water one day at breakfast (the lady told me off and said I should do that in my bedroom!).
It is a conference centre and it definitely feels it.

One of the main issues we found was that many of the bedrooms were above the walkway where the bar and reception area are, and so all the noise travels up the way and can be loud at night. We started putting cushions at the door to try and absorb some of it. Our recommendation to the hotel would be to add some softer furnishings up higher so it captures some of that as we had about 4 nights of poorer sleep because of it.

We had a bedsheet and covers that didn’t fit the bed. We presumed this was normal (albeit strange!) until day 5 when one of the cleaners changed it to bedding that fitted. Very odd!

The bedrooms don’t have locks on it, which was a nightmare for us, as our two year old just kept opening the door and sprinting down the hall. We ended up putting a suitcase on front of the door which wasn’t very safe but at least meant there were no escapees.

The balcony looks like a prison overlooking the parking, and has a gap between the flooring and the fence- again not great from a safety perspective.

There are other Valamar hotels near by (e.g. Tirena) which we felt was more suitable for families. You can use the pool here which has great slides for younger and older children.

One of the major highlights for us was Maro world. It’s probably one of the best playrooms we’ve seen with activities for all ages. This is accessed by all the Valamar hotels but never felt too busy. Our little one loved it!

The hotel was kept clean and the grounds were lovely with all the real plants (note the fake ones in the hotel would have been nicer if it was real). Their energy use comes from renewable sources which was positive.

Food was expensive so we would recommend jumping on the bus for €2 a head to Lapad for some lovely dinners and gorgeous sunsets.

2026-05-30 via Tripadvisor
G
Gabriel solo_traveller ch
9
Pros:

Personal Super!
Frühstücksbuffet im Momenti ist top.
Auch sonst, schönea Zimmer mit grossem Bequemen Bett.

Cons:

Dusche könnte besser sein, kein Druck und keine Regendusche.

2026-05-30 via Nuitee
G
Georgios family_with_children lu
9
Comfortable, good food, welcoming staff.
Pros:

the buffets were excellent. Great facilities between restaurants, pools, spa, game world for kids, overall the entire family enjoyed the stay. 13euro uber XL (8euro for normal) to dubrovnik city center.

Cons:

some of the facilities look a bit aged, but not in an annoying way.

2026-05-30 via Nuitee
D
Dr Mohamad solo_traveller il
10
2026-05-30 via Nuitee
O
Oya extended_group tr
10
Pros:

5.kat aile odasında konakladık. Konforu ve temizliği muhteşemdi. Balkon ve manzaramız çok güzeldi. Sadece denize ulaşım için 6-7 dk yürümeniz gerekiyor. Ama plaj çok güzel. Bu güzel tatil için teşekkür ederiz👍

2026-05-30 via Nuitee
D
Dea solo_traveller us
10
2026-05-30 via Nuitee
H
Hazel solo_traveller gb
10
Lovely holiday
Pros:

I like the place it's really nice location near to old town and accessible by transfo.
Facilities wise can't fault the hotel.

Cons:

Not didn't like, but if next time maybe have option of all inclusive and maybe affordable food wise.

2026-05-29 via Nuitee
A
aykut family_with_children tr
9
Oldukça konforlu ve güzel bir deneyimdi
Pros:

Dunrovnikte olduça iyi bir konumda ve deniz manzarası çok güzel. Otelde temizlik gayet iyi ve çalışanlar güler yüzlü. Lokal otobüsler ile şehirin heryerine ulaşım kolay. Açık büfe yemekler oldukça tatmin edici

Cons:

Otelin araç park yerinin müşterilere paralı olmasını saçma buldum. Aslında Dunrovnik’te marketler dahil tüm araç park yerleri paralı. O yüzden araç kiralamak çok mantıksız. Ayrıca akşam yemeğinde masada en azından bir sürahi su olması gerekiyor. Su bir insan hakkıdır, o yüzden para ile satılmasını doğru bulmuyorum.

2026-05-29 via Nuitee
L
Louise family_with_children gb
8
2026-05-29 via Nuitee
M
Mayra family_with_children es
7
muy agradable
Pros:

piscina y desayuno

2026-05-28 via Nuitee
Y
Yvonne solo_traveller de
10
Alles bestens
Pros:

Das Personal war freundlich und zuvorkommend. Das Zimmer war sehr gut. Das Frühstücksbuffet reichhaltig und frisch. Die Lage gut. Der Blick aufs Meer super. Die Poolanlage war gut. Die Auswahl am Pool an Getränken und Speisen top. Es war wirklich alles sehr gut

Cons:

Nichts

2026-05-28 via Nuitee
G
Gonzalo couple co
10
2026-05-28 via Nuitee
O
Owumi couple sa
10
Beautiful hotel, well located, beautiful scenery and very clean.
Pros:

The neatness

2026-05-28 via Nuitee
N
Noora solo_traveller fi
10
2026-05-27 via Nuitee
V
Vik10OR solo_traveller dk
8
2026-05-26 via Nuitee
J
Jasmina extended_group ch
9
Pros:

Schöne, Anlage mit super Küche. Für uns jedoch ein wenig zu gross. Weit vom Strand entfernt.

Cons:

Recht weit weg von der Altstadt, mit ÖV aber gut erreichbar.

2026-05-26 via Nuitee
V
Vik10OR solo_traveller dk
8
Pros:

Udsigten og faciliteter

Cons:

Air conditioning kunne ikke redigeres, der bliver ret koldt om natten...bedre at sove med åben dør

2026-05-26 via Nuitee
H
Helmut couple de
9
Pros:

Angenehme Atmosphäre. Die Altstadt ist gut mit dem Bus zu erreichen. Äußerst umfangreiches gutes Frühstücksbuffet.

2026-05-26 via Nuitee
F
Francien solo_traveller za
8
2026-05-26 via Nuitee
A
Anto family_with_children ch
8
Etwas weit von der Altstadt
Pros:

das Frühstück

Cons:

die Lage

2026-05-25 via Nuitee