Citadines Shinjuku Tokyo

Hotels
•
Citadines
8.8 (1579 reviews)
Shinjuku-ku, Shinjuku 1-28-13 , Tokyo , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great Location
Comfortable Rooms
Cons:
Limited Breakfast Options
Noise from street for some rooms

Categories

Cleanliness
8.26
Rooms were cleaned to a high standard daily.
Service
9.23
Staff were pleasant and helpful throughout the stay.
Location
9.27
Perfectly located for exploring Shinjuku and its nearby amenities.
Room Quality
8.72
Rooms were spacious and comfortable.
Amenities
8.75
Well-equipped kitchenettes and laundry facilities.
Value for Money
8.71
Good value for the quality and amenities provided.
Food and Beverage
8.26
Breakfast options could be better; some reports of limited availability.
Overall Experience
9.23
Overall positive experience with multiple amenities at a good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:42

Property Description

Modern Studio Apartments with Free WiFi
Citadines Shinjuku Tokyo offers stylish studio apartments with free WiFi and wired internet access. The sleek, modern design provides a comfortable and convenient stay for guests looking for a home away from home.

Convenient Amenities and Services
Guests can take advantage of the 24-hour fitness room, coin-operated laundry facilities, and drink vending machines. The 24-hour front desk with luggage storage service ensures a hassle-free experience. Paid parking is also available on site for those arriving by car.

Prime Location near Popular Attractions
Located just minutes away from Shinjuku Gyoen National Garden and the Isetan Department Store, as well as direct subway access to the Ginza and Shinjuku areas, Citadines Shinjuku Tokyo offers a prime location for exploring the vibrant city of Tokyo.

Book your stay at Citadines Shinjuku Tokyo now for a modern and convenient experience in the heart of Tokyo.

Important information:

Directions: From Shinjuku-Gyoenmae Subway Station, leave from Exit 2. Go left and turn left down the first street you encounter. Continue straight for 984 feet until you come to a larger road (called Yasukuni-Dori). Turn right and continue for 164 feet. The hotel will be on your right.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 2750 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥550 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for ¥4,840 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1579 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
T
Thanatara • family_with_children • de
8
2026-05-09 • via Nuitee
F
Fernando • couple • au
10
It was a great experience staying in Citadanes Shinjuku Tokyo
Pros:

Quite and close to nearby shops

Cons:

None

2026-05-09 • via Nuitee
G
Gpelc • couple • ar
8
2026-05-07 • via Nuitee
K
Karenn • solo_traveller • us
7
Good access to transportation
Pros:

The access to train stations and the spacious rooms

Cons:

Dated

2026-05-07 • via Nuitee
E
Elisa • solo_traveller • br
10
Excelente! Indico!
Pros:

O quarto é excelente e muito espaçoso. Nem parece que você está em Tokyo! Os funcionários são muito atenciosos e nos deram ótimas dicas de restaurantes na região. O hotel está a 2 pontos de ônibus do movimentado bairro de Shinjuku, mas fica preservado da bagunça por estar a esta pequena distância da área mais cheia de gente.

Cons:

A academia é um pouco pequena e ao lado do lobby, o que não a torna tão convidativa.

2026-05-06 • via Nuitee
S
Satoshi • couple • jp
7
2026-05-05 • via Nuitee
P
Peter • couple • hk
8
2026-05-05 • via Nuitee
G
Gabriela • couple • gb
8
good value for money stay with a good size room
Pros:

room was big just very dark since it faced the neighbouring wall. A bonus was the laundry facility on the ground floor. Good to have a kitchenette. Easy access to the metro and busses.

Cons:

Room was a bit dark

2026-05-04 • via Nuitee
A
Ana Belén • solo_traveller • es
7
Correcta
Pros:

La ubicación. Estás a 10-12 minutos de Shinjuku y tienes estación de metro cerca a 5’. Todos los días venían a hacer la habitación.

Cons:

Esperan algo más. De vez en cuando venía olor a comida supongo que de las habitaciones de al lado. El baño, podría mejorarse para la categoría del hotel.

2026-05-03 • via Nuitee
K
Kelly • couple • lu
8
2026-05-02 • via Nuitee
I
Inbal • family_with_children • il
10
2026-04-30 • via Nuitee
B
Bowler • couple • au
8
Highly recommend. Comfy beds and good storage
Pros:

Everything you need, clean and friendly staff. Wardrobes in rooms make up for size. Comfy beds and lovely bedding

Cons:

Rooms are small but they all are.

2026-04-29 • via Nuitee
M
Michael • couple • au
8
2026-04-28 • via Nuitee
B
Brett • couple • ch
7
Would probably choose another location next time
Pros:

Very helpful staff

Cons:

Not such an ideal location. Bathroom very small. Gym small but ok.

2026-04-28 • via Nuitee
S
Sean • solo_traveller • us
9
2026-04-27 • via Nuitee
R
Rik • couple • nl
9
Great staff and happy to have stayed here
Pros:

Friendly staff, spacious room and we loved the ability to cook for ourselves.

Cons:

The (Western) breakfast options were more than in other hotels we have stayed, but we preferred to make our own. There is a very good food shop in the side street just opposite the hotel.
The room was a bit pricey, but we booked last minute.

2026-04-26 • via Nuitee
O
OKTAY • solo_traveller • tr
9
2026-04-26 • via Nuitee
N
Nitsan • couple • il
8
Pros:

סך הכל הייתה חוויה טובה, החדר היה נוח וגדול יחסית ליפן והיה בו מיקרוגל וכיריים. הצוות היה מאוד אדיב, יש קפה בחינם בלובי ויש 7/11 ממש מתחת למלון.

Cons:

המיקום היה קצת רחוק מהאזור המרכזי.

2026-04-26 • via Nuitee
E
Eric • solo_traveller • us
8
2026-04-26 • via Nuitee
R
Ryan • family_with_children • ae
7
Great Team
Pros:

The front desk team were extremely helpful. From the time we checked to check out, they were extremely kind and well informed.

2026-04-25 • via Nuitee