Citadines Shinjuku Tokyo

Hotels
•
Citadines
8.8 (1620 reviews)
Shinjuku-ku, Shinjuku 1-28-13 , Tokyo , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great Location
Comfortable Rooms
Cons:
Limited Breakfast Options
Noise from street for some rooms

Categories

Cleanliness
8.26
Rooms were cleaned to a high standard daily.
Service
9.23
Staff were pleasant and helpful throughout the stay.
Location
9.27
Perfectly located for exploring Shinjuku and its nearby amenities.
Room Quality
8.72
Rooms were spacious and comfortable.
Amenities
8.75
Well-equipped kitchenettes and laundry facilities.
Value for Money
8.71
Good value for the quality and amenities provided.
Food and Beverage
8.26
Breakfast options could be better; some reports of limited availability.
Overall Experience
9.23
Overall positive experience with multiple amenities at a good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:42

Property Description

Modern Studio Apartments with Free WiFi
Citadines Shinjuku Tokyo offers stylish studio apartments with free WiFi and wired internet access. The sleek, modern design provides a comfortable and convenient stay for guests looking for a home away from home.

Convenient Amenities and Services
Guests can take advantage of the 24-hour fitness room, coin-operated laundry facilities, and drink vending machines. The 24-hour front desk with luggage storage service ensures a hassle-free experience. Paid parking is also available on site for those arriving by car.

Prime Location near Popular Attractions
Located just minutes away from Shinjuku Gyoen National Garden and the Isetan Department Store, as well as direct subway access to the Ginza and Shinjuku areas, Citadines Shinjuku Tokyo offers a prime location for exploring the vibrant city of Tokyo.

Book your stay at Citadines Shinjuku Tokyo now for a modern and convenient experience in the heart of Tokyo.

Important information:

Directions: From Shinjuku-Gyoenmae Subway Station, leave from Exit 2. Go left and turn left down the first street you encounter. Continue straight for 984 feet until you come to a larger road (called Yasukuni-Dori). Turn right and continue for 164 feet. The hotel will be on your right.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 2750 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥550 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for ¥4,840 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1620 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
S
Sushil • solo_traveller • in
9
Nice, branded aparthotel in the prime tokyo location.- Shinjuku.
Pros:

The location, facilities, the quality of facilities, cleanliness, helpful staff.

Cons:

Ours was a studio executive apartment. I found the size of the room a bit small, with a very small kitchen counter. The bath tub walks were a bit high.

2026-05-29 • via Nuitee
M
Maniar • solo_traveller • ae
10
2026-05-28 • via Nuitee
O
Olga • solo_traveller • fr
8
Grand et bien placé
Pros:

Grand espace de vie pour Tokyo.
Très bien placé, à 5minutes à pied du métro shinshuku gyoemmae ou 10 de shinshuku godzilla
7eleven en bas de l'hotel et nombreux restaurants.
Je recommande.

Cons:

Le déjeuner peu varié.
Une smoking Area non couverte et sans siège.

2026-05-28 • via Nuitee
K
Kostiantyn • solo_traveller • ae
10
2026-05-28 • via Nuitee
A
Amaly • couple • us
6
Pros:

The staff was wonderful

Cons:

It was a little out of the way
Breakfast was just ok

2026-05-28 • via Nuitee
G
Glenn • extended_group • au
9
2026-05-27 • via Nuitee
N
nikitrani • solo_traveller • it
6
Soggiorno a Shinjuku
Pros:

Mini appartamento di grandezza superiore alla media di Tokyo, dotato di cucina e divano e addirittura di un intero armadio!
Vicino a innumerevoli ristoranti nelle stradine adiacenti in cui è piacevole passeggiare.

Cons:

Costo molto elevato, considerando la posizione e la lontananza dalla stazione di Shinjuku.
Colazione sempre uguale ogni giorno e non offriva una varietà eccelsa, però è continentale, che a Tokyo non è scontato.
Lavandino inspiegabilmente al di fuori del bagno.

2026-05-26 • via Nuitee
D
DrChip • solo_traveller • au
10
The only place to stay in Tokyo
Pros:

Everything, 😊
Alessandro is the perfect person as manager. The same goes with the rest of his staff. We have stayed many times here and have not one complaint.

Cons:

That we had to say goodbye, till next time 😎

2026-05-25 • via Nuitee
R
Raphael • couple • be
8
Fonctionnel et bien situé !
Pros:

La chambre était spacieuse et propre

Cons:

Petit déjeuner pas au top, cher pour ce qui est proposé

2026-05-24 • via Nuitee
M
Mariem • couple • es
10
Está muy bien.
Pros:

Todo.

Cons:

Nada.

2026-05-23 • via Nuitee
D
DrChip • solo_traveller • au
10
The best in Tokyo
Pros:

Everything, staff, rooms, amenities and location

Cons:

Leaving

2026-05-23 • via Nuitee
D
Daniel • couple • gb
7
2026-05-22 • via Nuitee
L
Lynn • solo_traveller • gb
9
Pros:

Friendly staff comfortable beds enjoyed my stay will recommend x

Cons:

Not a lot of options for breakfast

2026-05-21 • via Nuitee
L
lesley • solo_traveller • ph
9
Pros:

The size of the room was bigger than any typical japanese hotel room. It was clean and well maintained. The staff was courteous and there was free coffee in the lounge.

Cons:

It was a bit far from shinjuku center. Thus, a bit far from JR shinjuku station / airport bus terminal..
If you don't mind the walk, then this propeety is really worth every penny.

2026-05-20 • via Nuitee
M
Martina • couple • ar
8
2026-05-20 • via Nuitee
L
Lea • solo_traveller • il
9
Pros:

בסוף הכל היה נפלא מציוון. חדר ששדרגו לנו מהיום השני כי לא היה חדר פנוי כפי שהזמנו

Cons:

ביום הראשון שהגענו הייתה בעיה יום אחד ישנו בחדר קטן מאוד וזה היה קצת מאכזב וכמעט ולא ישנו בלילה מלחץ שלא ימצאו לנו חדר נורמלי אבל הבעיה נפתרה מיד בבוקר התקשרו שנבואו יש חדר ואף שדרגו לנו החגר לגדול והודעתי על קושי בגישה הצוות בבלני והמהלת והבחור שטיפל באנו היה מקסמים חד קצת קושי עם האנגלית שלהם

2026-05-20 • via Nuitee
S
Sergey • solo_traveller • kz
4
2026-05-19 • via Nuitee
A
Ayala • couple • il
9
Great hotel, wonderful location, highly recommended
Pros:

Great hotel, wonderful location- 5-10 from the subway close to Shinjuku but not at the loud noise part, a welcoming team, the room was convenient and wide enough.

Cons:

The toilet and the bathroom were in the same room

2026-05-18 • via Nuitee
S
Sally • couple • au
8
Comfortable stay with some cooking facilities in a good location.
Pros:

We had everything we needed

Cons:

Tiny for an apartment hotel

2026-05-18 • via Nuitee
I
Inmaculada • couple • es
9
Sitio bien ubicado en el centro de Tokio, habitación cómoda con cocina y excepcional servicio de habitaciones ( reposici
Pros:

Esta súper bien ubicado, a 15 min de Shinjuku station y por tanto muy buena comunicación. Las habitaciones son muy grandes, tienen cocina, que es genial para desconectar de tanta comida japonesa, al menos en la cena y desayuno. No se escuchan apenas ruidos de la calle ( alguna ambulancia quizás), tienen servicio de transporte de maletas, cambio de divisas, lavandería y opción desayuno. El cambio de toallas, reposición de productos de baño y cocina, excepcional.

Cons:

No tengo nada que indicar.

2026-05-18 • via Nuitee