Citadines Shinjuku Tokyo

Hotels
Citadines
8.8 (1716 reviews)
Shinjuku-ku, Shinjuku 1-28-13 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great Location
Comfortable Rooms
Cons:
Limited Breakfast Options
Noise from street for some rooms

Categories

Cleanliness
8.26
Rooms were cleaned to a high standard daily.
Service
9.23
Staff were pleasant and helpful throughout the stay.
Location
9.27
Perfectly located for exploring Shinjuku and its nearby amenities.
Room Quality
8.72
Rooms were spacious and comfortable.
Amenities
8.75
Well-equipped kitchenettes and laundry facilities.
Value for Money
8.71
Good value for the quality and amenities provided.
Food and Beverage
8.26
Breakfast options could be better; some reports of limited availability.
Overall Experience
9.23
Overall positive experience with multiple amenities at a good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:42

Property Description

Modern Studio Apartments with Free WiFi
Citadines Shinjuku Tokyo offers stylish studio apartments with free WiFi and wired internet access. The sleek, modern design provides a comfortable and convenient stay for guests looking for a home away from home.

Convenient Amenities and Services
Guests can take advantage of the 24-hour fitness room, coin-operated laundry facilities, and drink vending machines. The 24-hour front desk with luggage storage service ensures a hassle-free experience. Paid parking is also available on site for those arriving by car.

Prime Location near Popular Attractions
Located just minutes away from Shinjuku Gyoen National Garden and the Isetan Department Store, as well as direct subway access to the Ginza and Shinjuku areas, Citadines Shinjuku Tokyo offers a prime location for exploring the vibrant city of Tokyo.

Book your stay at Citadines Shinjuku Tokyo now for a modern and convenient experience in the heart of Tokyo.

Important information:

Directions: From Shinjuku-Gyoenmae Subway Station, leave from Exit 2. Go left and turn left down the first street you encounter. Continue straight for 984 feet until you come to a larger road (called Yasukuni-Dori). Turn right and continue for 164 feet. The hotel will be on your right.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8.8
Based on 1716 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
D
Daniele Iacopini solo_traveller it
9
2026-08-28 via Nuitee
M
maria extended_group au
9
Pros:

Great location , easy access and close to local train line

2026-08-27 via Nuitee
C
Cinzia couple it
10
Soggiornare qui è stato perfetto. La posizione è fantastica, nel quartiere vivace di Shinjuku, ma non in mezzo al caos (
Pros:

La posizione, la colazione, lo staff

2026-08-26 via Nuitee
S
STEFANO extended_group it
9
2026-08-26 via Nuitee
R
Rose solo_traveller au
7
Was ok, I felt it was not close enough to anything, and in the heat and being older, I was not happy
Pros:

Most of the staff were very nice.
The bed was comfortable

Cons:

Bathroom very outdated and bath tub too high to get into easily. No help in taking your luggage up to room and having to specifically request some help in getting it back down on departure

2026-08-24 via Nuitee
L
Luca_DF solo_traveller it
10
2026-08-24 via Nuitee
V
Victor family_with_children es
6
2026-08-23 via Nuitee
E
Elisa couple at
10
Tolle Lage, sehr sauber und großes Zimmer.
Pros:

Großes Zimmer und schöne Aussicht. Sehr sauber und sehr gute Lage.

2026-08-21 via Nuitee
K
Keith solo_traveller gb
7
2026-08-18 via Nuitee
C
Carlos couple pt
7
2026-08-18 via Nuitee
B
BIAGIO couple it
10
Pros:

Location and staff eccellente

2026-08-18 via Nuitee
C
Carlos couple pt
7
2026-08-18 via Nuitee
E
Erdem family_with_children be
9
I would consider staying there again.
Pros:

Very conveniently located. Helpful staff. Clean.

2026-08-18 via Nuitee
C
Cara couple gb
9
2026-08-17 via Nuitee
S
Shavit couple il
8
תמורה מצויינת למחיר. חנות נוחות ממש בכניסה למלון. היה אחלה והצוות היה אדיב
Pros:

אהבתי את המכונת קפה בלובי שהיה מעולה ונוחה. אהבתי שעזרו לנו עם צ׳ק אאוט מאוחר ללא תוספת תשלום מכיוון שלא הרגשתי טוב. (גם עזרו במציאת טיפול רפואי והתניידות). המיטה נוחה והחדר בנוי בצורה פונקציונלית ומאובזר היטב.

Cons:

המיקום שלו די רחוק מהמרכז כ10-15 דקות הליכה ולפעמים זה היה מתיש ללכת ולחזור. כ7 דקות הליכה מתחנת המטרו הקרובה..

2026-08-17 via Nuitee
J
Jean family_with_children fr
9
Pratique et très bien situé
Pros:

Très bien situé.
Studio confortables
Bonne literie
Accueil sympathique et efficace

2026-08-16 via Nuitee
M
Meena family_with_children gb
8
A lovely hotel within walking distance of Shinjuku
Pros:

It was in a good location from the centre and quiet too. The rooms were spacious which is hard to find in Tokyo.

Cons:

Breakfast finished too early especially for our teens who wanted to lie in. They allowed us 3 days of boxes to take to them then wrote saying it was against their policy. Staff miscommunication.

2026-08-16 via Nuitee
T
Thomas family_with_children gr
7
Pros:

Άνετα δωμάτια

Cons:

Το πρωινό χάλια και μακριά από όλα

2026-08-14 via Nuitee
W
WENQIANG couple jp
9
2026-08-13 via Nuitee
L
Lionel solo_traveller fr
7
Pros:

Emplacement
Taille de la chambre

Cons:

La salle de bain trop petite

2026-08-11 via Nuitee