Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN

Hotels
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Country Inn & Suites by Radisson Americas
8.2 (1674 reviews)
9137 Cross Park Drive , Knoxville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast
Cons:
Cleanliness issues
Room quality concerns
Inconsistent service

Categories

Cleanliness
6.41
There were reports of dirty towels, bugs, and unclean bedding, impacting the overall perception of cleanliness.
Service
8.38
Most staff were kind and understanding, although there were mentions of some rude staff, especially in dining.
Location
8.92
The hotel's location was praised as convenient and close to amenities.
Room Quality
6.87
Rooms showed signs of wear and issues like broken fixtures and stained linens.
Amenities
8.9
Amenities like breakfast and the pool were positively mentioned.
Value for Money
8.36
While the hotel had flaws, it was still considered a decent value for the price.
Food and Beverage
8.91
Breakfast received positive comments with ample options.
Overall Experience
8.88
Despite issues, the overall experience was satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:07

Property Description

Indulge in Comfort and Convenience

Start Your Day Right: Enjoy a complimentary hot breakfast before taking a refreshing dip in the indoor pool or relaxing in the hot tub.

Modern Amenities: Stay connected with free Wi-Fi, unwind with a 37-inch flat-screen TV, and keep snacks handy in the small refrigerator in every room. Upgrade to a suite for added luxuries like hardwood floors and a sofa bed.

Convenient Facilities: Keep up with your workout routine in the fitness centre, get local recommendations from the concierge, and take advantage of on-site amenities like the business centre, mini-market, and laundry facilities.

Experience all this and more just a short drive away from Knoxville's top attractions. Book your stay at Country Inn and Suites Knoxville at Cedar Bluff now.

Important information:

Only dogs 18 kilograms or less can be accommodated with prior request. Charges are applicable for each pet. Please contact hotel for details.

If you smoke in the apartament there will be a fee of 300$.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 1674 reviews
Cleanliness: 6.41
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
R
ryan • couple • us
5
Never again for the greedy, selfish staff members who refuse to do their job and robbing people
Pros:

The location , how easy it was to check in and check out. That was the only thing I liked about this hotel.

Cons:

The front desk lady was always on her phone in front of guest. When we came down for dinner she was still there on the phone talking to someone she knows. When we asked for help opening the gym she said it was broken but the weights so it’s locked. I asked about it and she said again it was broken. When you open the door and check ( I couldn’t ) nothing had a “ broken or maintenance needed “. It felt very lazy like she didn’t want to do her job. The lady checking us out was a diffrent lady and she tried to tag on a pet fee when there was no pet in the room. The lady claimed to have seen an animal coming out of my room on the surveillance cameras when I confirmed and was willing to show her the room never had an animal as apart of the stay. She was trying to get extra money out of me and it felt very dishonest.

2026-03-07 • via Nuitee
S
Sherry • couple • us
5
We wouldn’t stay here again simply because of the smoking and marijuana smell.
Pros:

The location is good.

Cons:

Property is “100% non smoking” but yet the area for smokers is literally right outside the front door so when walking in or out you’re literally walking through smoke. Our floor also reeked of marijuana. We wouldn’t stay here again.

2026-03-06 • via Nuitee
S
Shelley • couple • ca
5
dirty
Pros:

The hotel was very run down, pool wasn't working, ice machines on each floor not working, hotel staff not very friendly, curtains in shower all ripped, the curtains on widow were so dirty We have been to other country inns that are very nice that is why we chose this chain We would appreciate a full refund. Shelley Lincoln

Cons:

everything

2026-03-03 • via Nuitee
T
Tiffany • couple • us
10
2026-03-03 • via Nuitee
K
Karen • couple • us
10
Pros:

Quiet

Cons:

Need better breakfast; room 419 door needs to be fixed

2026-03-02 • via Nuitee
S
Steven • couple • us
9
We've stayed here 2 times and will book again.
Pros:

Clean comfortable rooms

Cons:

Mini fridge made a chirping noise, but it worked fine

2026-03-02 • via Nuitee
T
Thieman • solo_traveller • us
8
Great one night stay.
Pros:

Delicious breakfast, clean facilities and good location with an affordable nightly rate.

Cons:

Pool was closed, only front door as entrance and bed was more firm than desired.

2026-02-28 • via Nuitee
K
Karen • couple • us
10
2026-02-27 • via Nuitee
T
Tim • family_with_children • us
1
Pros:

Location

Cons:

There is a sign indicating that smoking is not allowed, yet my floor smelled like marijuana/cbd. It was very disappointing that the hotel could not enforce its own policy.

2026-02-27 • via Nuitee
K
Kaylynn • couple • us
1
Do not recommend
Cons:

The ONLY reason we picked this hotel was for the pool. We called ahead TWICE to make sure the pool was open. The second time was 30 minutes before we checked in. When we got there the pool was CLOSED for our entire stay. Very disappointing. Room had an old smell and were dingy

2026-02-26 • via Nuitee
J
Jeffrey • family_with_children • us
10
2026-02-25 • via Nuitee
L
Larry • family_with_children • us
10
2026-02-22 • via Nuitee
T
Tena • couple • us
10
2026-02-22 • via Nuitee
R
Rene • extended_group • us
10
2026-02-13 • via Nuitee
N
Nicole • family_with_children • us
10
2026-02-13 • via Nuitee
A
Amber • family_with_children • ca
9
Good value for a quick stop!
Pros:

This location is perfect off the highway when traveling. And very comfortable and quiet. The rooms are huge!

Cons:

We found the parking difficult at this hotel. We arrived later so needed to park at the back of the building. But you could only enter through the main door we were told l. There is exit doors we could use in the morning closer to the car though. So to unload when we arrived later and my husband had to walk around the whole building with our bags to enter at the front.

2026-02-13 • via Nuitee
J
jacklyn • family_with_children • us
5
Pros:

At night building was plenty lit. Plenty spaces to park. Breakfast was good.

Cons:

Our 1st room the door didt lock correctly but was able switch rooms. Pool was not heated.

2026-02-12 • via Nuitee
R
Raqeeb • couple • us
10
Pros:

Clean

2026-02-10 • via Nuitee
D
Danielle • family_with_children • us
8
Great value, clean hotel
Pros:

Great location, only 15 minutes to downtown Knoxville. Close to many food options. Beds were very comfortable and staff was exceptional.

2026-02-10 • via Nuitee
T
Taylor • family_with_children • us
3
I would not recommend this stay.
Pros:

The only thing worth mentioning is the price being reasonable and it being minutes from downtown. I will say the staff was friendly.

Cons:

It was not as clean as the pictures, there were stains, grime, and we had a faulty shower that leaked and sprayed everywhere. The carpet throughout the halls were so dirty, coming up, and stained. The indoor pool was FREEZING. The kids were looking forward to it but the temperature had to be around 50 degrees in there, and the pool was even colder, the water was murky and again, just not clean. The hot tub was cemented up and the gym was not accessible either. They said the belt on the treadmills were broken, but you couldn't have access to the weights either. I just wouldn't trust the pictures. It was very disappointing for a Country Inn & Suites.

2026-02-09 • via Nuitee