Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN

Hotels
Country Inn & Suites by Radisson Americas
8.2 (1750 reviews)
9137 Cross Park Drive , Knoxville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast
Cons:
Cleanliness issues
Room quality concerns
Inconsistent service

Categories

Cleanliness
6.41
There were reports of dirty towels, bugs, and unclean bedding, impacting the overall perception of cleanliness.
Service
8.38
Most staff were kind and understanding, although there were mentions of some rude staff, especially in dining.
Location
8.92
The hotel's location was praised as convenient and close to amenities.
Room Quality
6.87
Rooms showed signs of wear and issues like broken fixtures and stained linens.
Amenities
8.9
Amenities like breakfast and the pool were positively mentioned.
Value for Money
8.36
While the hotel had flaws, it was still considered a decent value for the price.
Food and Beverage
8.91
Breakfast received positive comments with ample options.
Overall Experience
8.88
Despite issues, the overall experience was satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:07

Property Description

Indulge in Comfort and Convenience

Start Your Day Right: Enjoy a complimentary hot breakfast before taking a refreshing dip in the indoor pool or relaxing in the hot tub.

Modern Amenities: Stay connected with free Wi-Fi, unwind with a 37-inch flat-screen TV, and keep snacks handy in the small refrigerator in every room. Upgrade to a suite for added luxuries like hardwood floors and a sofa bed.

Convenient Facilities: Keep up with your workout routine in the fitness centre, get local recommendations from the concierge, and take advantage of on-site amenities like the business centre, mini-market, and laundry facilities.

Experience all this and more just a short drive away from Knoxville's top attractions. Book your stay at Country Inn and Suites Knoxville at Cedar Bluff now.

Important information:

Only dogs 18 kilograms or less can be accommodated with prior request. Charges are applicable for each pet. Please contact hotel for details.

If you smoke in the apartament there will be a fee of 300$.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 1750 reviews
Cleanliness: 6.41
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
N
Norris solo_traveller us
1
Horrible
Pros:

The lady at the front was nice but when we come to check back in the housekeeper said that we had stains on the towels which was a lie so we've been renting from here saying here a long time off and on and we were even considering moving here but not now because we've been lied on so now we can't let stay here until it's going to pay $100 deposit but yet nobody ever come in our rooms no housekeepers never coming in our rooms I didn't even get my deposit back because they didn't can't take pictures can't tell me nothing can't tell me what was on the towels but we can't stay here

Cons:

That I got lied on by staff by housekeepers that didn't never come in the room

2026-05-04 via Nuitee
A
Abraham couple us
4
Pros:

Bed was comfortable

Cons:

Check in was at 3pm, we arrived at 4pm and were told that our rooms were not going to be ready for another 3 hours. The towels were stained and dirty.

2026-05-04 via Nuitee
E
Ellen Woodard family_with_children us
10
Very satisfied
2026-05-04 via Nuitee
D
Daniel couple us
7
2026-05-04 via Nuitee
B
B B solo_traveller us
10
2026-05-04 via Nuitee
K
Karen couple us
8
2026-05-03 via Nuitee
R
Richard couple us
3
Hotel is in poor condition and needs updating.
Pros:

Large rooms. Nothing else

Cons:

Hotel is falling apart. Shower was in terrible condition. Fitness equipment didn’t work The two treadmills looked like they found them in some trash bin. I used to like staying in this chain, but no more.
.

2026-05-03 via Nuitee
D
David solo_traveller us
10
Pros:

great

2026-05-03 via Nuitee
B
Brandelynn solo_traveller us
7
Pros:

It was quiet and out of the way.

Cons:

The night desk person gave us keys to a room that already had an occupant because he was distracted with an issue with occupant. Both the occupant and myself had to walk back down to the desk to get the room situation sorted out.

2026-04-29 via Nuitee
B
B B family_with_children us
10
2026-04-27 via Nuitee
L
lake solo_traveller us
4
2026-04-27 via Nuitee
T
Tiffany family_with_children us
10
We had a great experience. Will stay again when in Knoxville
Pros:

The staff was extremely friendly. They went above and beyond to meet our needs. The breakfast had flavor which rarely happens. 10/10

Cons:

N/A

2026-04-27 via Nuitee
H
Hailee solo_traveller us
10
2026-04-25 via Nuitee
D
Dana couple us
3
Meh. Not worth the money.
Pros:

The breakfast was good and the room was clean.

Cons:

The pool was green and wasn’t filtering. Everything was very tired looking. The fitness room was not usable. The treadmills were shredded.

2026-04-25 via Nuitee
R
Robert family_with_children us
6
2026-04-25 via Nuitee
A
Andrea family_with_children us
8
Overall comfortable stay
Pros:

The room was spacious, check in was easy, free breakfast, and great location with easy highway access and restaurants

Cons:

Although the rooms were spacious and clean, the property is outdated.

2026-04-24 via Nuitee
2
247shantalr Solo travel
2
Fronk desk girl unprofessional.
Pros:

This was the last time I will ever stay there. The first time around, everything was fine. This time, however, the front desk clerk—a young woman named Alma—behaved very poorly. I asked for a late checkout, but she told me, "No, that’s not possible, because there’s no one available to clean the room." Consequently, I had to pay for an entire extra night just to stay one additional hour, as she was essentially rushing me out of the hotel. I went downstairs, and the coffee was nothing but water; when I mentioned this to her, she insisted, "That *is* coffee." I replied, "That coffee is just water; it’s not strong at all." Both she and the housekeeping staff displayed a very bad attitude—and this is despite the fact that I am a "Choice" member. There are definitely better hotels in the area where one can stay. I would not stay there again.
Esta fue la última vez que estuve hospedada ahí . La primera vez todo bien. Este ves la chica de fronk desk que se llama alma se portó muy mal . Pedía late checking out . Y me dice no no se puede porque no hay quien limpie el cuarto . Así que tuve que sacar otra noche por una hora más que me quede porque me está ya corriendo del hotel . Baje y el café era solo agua le comenté y me dice es café y le dije ese café es agua no está fuerte . Muy mala actitud y de las housekeeping. Y eso que soy miembro de chose . Definitivamente hay mejores hoteles alrededor donde una puede quedarse . No volvería a quedarme ahí .

2026-04-23 via Tripadvisor
E
Eduardp solo_traveller us
10
2026-04-23 via Nuitee
N
Neill couple us
9
2026-04-22 via Nuitee
K
Keri solo_traveller us
8
Pros:

Beds were comfy and hotel was quiet. Breakfast was good.

Cons:

Hotel needs some cosmetic improvements. Seems to be an older hotel but all in all it was a good place for our needs. I called and confirmed pool would be open then got there and found the pool was closed after i confirmed it would be open so i wasnt happy about that; however, the staff did work hard to get it opened the next day but it was never what id call "clean".

2026-04-22 via Nuitee