Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN

Hotels
Country Inn & Suites by Radisson Americas
8.2 (1696 reviews)
9137 Cross Park Drive , Knoxville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast
Cons:
Cleanliness issues
Room quality concerns
Inconsistent service

Categories

Cleanliness
6.41
There were reports of dirty towels, bugs, and unclean bedding, impacting the overall perception of cleanliness.
Service
8.38
Most staff were kind and understanding, although there were mentions of some rude staff, especially in dining.
Location
8.92
The hotel's location was praised as convenient and close to amenities.
Room Quality
6.87
Rooms showed signs of wear and issues like broken fixtures and stained linens.
Amenities
8.9
Amenities like breakfast and the pool were positively mentioned.
Value for Money
8.36
While the hotel had flaws, it was still considered a decent value for the price.
Food and Beverage
8.91
Breakfast received positive comments with ample options.
Overall Experience
8.88
Despite issues, the overall experience was satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:07

Property Description

Indulge in Comfort and Convenience

Start Your Day Right: Enjoy a complimentary hot breakfast before taking a refreshing dip in the indoor pool or relaxing in the hot tub.

Modern Amenities: Stay connected with free Wi-Fi, unwind with a 37-inch flat-screen TV, and keep snacks handy in the small refrigerator in every room. Upgrade to a suite for added luxuries like hardwood floors and a sofa bed.

Convenient Facilities: Keep up with your workout routine in the fitness centre, get local recommendations from the concierge, and take advantage of on-site amenities like the business centre, mini-market, and laundry facilities.

Experience all this and more just a short drive away from Knoxville's top attractions. Book your stay at Country Inn and Suites Knoxville at Cedar Bluff now.

Important information:

Only dogs 18 kilograms or less can be accommodated with prior request. Charges are applicable for each pet. Please contact hotel for details.

If you smoke in the apartament there will be a fee of 300$.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 1696 reviews
Cleanliness: 6.41
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
K
Kathleen couple us
3
Awful; will not EVER go back.
Pros:

Close to the location of concert.

Cons:

Cockroach and dirty towels and sheets.
Front desk people didn’t seem to care. NEVER heard from general manager.

2026-04-18 via Nuitee
A
Andre couple us
10
2026-04-17 via Nuitee
C
Coleen couple us
10
2026-04-17 via Nuitee
S
Steven family_with_children us
1
Place needs to be demolished
Pros:

Nothing

Cons:

The sheets were dirty, there was no hot water, the room smelled bad, check in staff were not professional, breakfast drink machine was out of order & food selection was awful.

2026-04-16 via Nuitee
B
Brian couple us
7
2026-04-14 via Nuitee
M
Mitch couple us
5
It was an okay place to stay. I would probably stay again.
Pros:

The bed was comfortable. A lot of extra room in the room we were in. The fridge and microwave worked as they should. The breakfast was good. The location of the hotel was good a lot of places to eat nearby.

Cons:

There was a bad smell when we arrived. Like someone was deep frying fish or something. The hot water was not hot it was lukewarm. The air conditioner made a lot of noise but it did work.

2026-04-14 via Nuitee
B
B B family_with_children us
10
2026-04-13 via Nuitee
B
B B family_with_children us
10
2026-04-13 via Nuitee
S
Sarah solo_traveller us
3
Pros:

That we was on 1st floor.

Cons:

That they charged my card then turned and charged a second card. So I paid 139.09 with one card but then asked for another card so then they charged another card for the stay. So 240 for one nite a dirty pool

2026-04-13 via Nuitee
N
Nathan solo_traveller us
8
Pay for what you get
Pros:

Quiet and easy location to interstate

Cons:

Dirty room / had to go buy a candle it smelled so bad.

2026-04-12 via Nuitee
B
Bazzell solo_traveller us
7
2026-04-12 via Nuitee
J
John couple us
6
Decent stay for the price but a mold problem somewhere.
Pros:

Nice breakfast and staff very nice.

Cons:

Unfortunately there was a bad smell. Combination of moldy smell and pot smell.

2026-04-11 via Nuitee
N
Nina family_with_children us
4
2026-04-09 via Nuitee
A
AMY family_with_children us
8
2026-04-06 via Nuitee
S
Shane couple us
10
One of my favorite places to stay
Pros:

Location

Cons:

Nothing

2026-04-05 via Nuitee
R
Rhonda couple us
10
2026-04-04 via Nuitee
K
Kimber family_with_children us
7
Overall it was a nice place and worth the money
Pros:

Location and old style feel

Cons:

The carpet in the room and the window treatments gave me the heebies

2026-04-04 via Nuitee
J
James extended_group us
2
Avoid this hotel if you can!
Pros:

The location was very easy to get to.

Cons:

The property is very run down and not kept up. I had to call the hotel after making my reservations with Booking.com because they couldn’t confirm it through Booking.com. The owner is not putting money into the property to keep it up to standard…one of the elevators was not working, ice machine on our floor was listed on the signage but not there. The breakfast juice machine was out of order as well as the laundry favorites. Very dirty property.

2026-04-02 via Nuitee
V
Vollman family_with_children us
1
May be inexpensive but not clean.
Pros:

I picked this place bc the it was cost effective and they had a room large enough to accommodate my family.

Cons:

Upon arrival, things were okay. When we got to the room it reaked of cigarette smoke. When I went to the bathroom, the floor had water around the base of the toilet. A maintenance man came to look at it and all he did was wipe up the water. I explained when I flushed it prior to his arrival, more water came out.
I then went down to see if we could switch rooms and was informed there was no other rooms. I explained the other hotels in the area were more and that was why I had chosen this place.

2026-04-02 via Nuitee
K
Katelyn solo_traveller us
10
2026-04-01 via Nuitee