Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN

Hotels
Country Inn & Suites by Radisson Americas
8.2 (1665 reviews)
9137 Cross Park Drive , Knoxville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast
Cons:
Cleanliness issues
Room quality concerns
Inconsistent service

Categories

Cleanliness
6.41
There were reports of dirty towels, bugs, and unclean bedding, impacting the overall perception of cleanliness.
Service
8.38
Most staff were kind and understanding, although there were mentions of some rude staff, especially in dining.
Location
8.92
The hotel's location was praised as convenient and close to amenities.
Room Quality
6.87
Rooms showed signs of wear and issues like broken fixtures and stained linens.
Amenities
8.9
Amenities like breakfast and the pool were positively mentioned.
Value for Money
8.36
While the hotel had flaws, it was still considered a decent value for the price.
Food and Beverage
8.91
Breakfast received positive comments with ample options.
Overall Experience
8.88
Despite issues, the overall experience was satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:07

Property Description

Indulge in Comfort and Convenience

Start Your Day Right: Enjoy a complimentary hot breakfast before taking a refreshing dip in the indoor pool or relaxing in the hot tub.

Modern Amenities: Stay connected with free Wi-Fi, unwind with a 37-inch flat-screen TV, and keep snacks handy in the small refrigerator in every room. Upgrade to a suite for added luxuries like hardwood floors and a sofa bed.

Convenient Facilities: Keep up with your workout routine in the fitness centre, get local recommendations from the concierge, and take advantage of on-site amenities like the business centre, mini-market, and laundry facilities.

Experience all this and more just a short drive away from Knoxville's top attractions. Book your stay at Country Inn and Suites Knoxville at Cedar Bluff now.

Important information:

Only dogs 18 kilograms or less can be accommodated with prior request. Charges are applicable for each pet. Please contact hotel for details.

If you smoke in the apartament there will be a fee of 300$.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 1665 reviews
Cleanliness: 6.41
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
N
Nicole family_with_children us
10
2026-02-13 via Nuitee
R
Rene extended_group us
10
2026-02-13 via Nuitee
A
Amber family_with_children ca
9
Good value for a quick stop!
Pros:

This location is perfect off the highway when traveling. And very comfortable and quiet. The rooms are huge!

Cons:

We found the parking difficult at this hotel. We arrived later so needed to park at the back of the building. But you could only enter through the main door we were told l. There is exit doors we could use in the morning closer to the car though. So to unload when we arrived later and my husband had to walk around the whole building with our bags to enter at the front.

2026-02-13 via Nuitee
J
jacklyn family_with_children us
5
Pros:

At night building was plenty lit. Plenty spaces to park. Breakfast was good.

Cons:

Our 1st room the door didt lock correctly but was able switch rooms. Pool was not heated.

2026-02-12 via Nuitee
D
Danielle family_with_children us
8
Great value, clean hotel
Pros:

Great location, only 15 minutes to downtown Knoxville. Close to many food options. Beds were very comfortable and staff was exceptional.

2026-02-10 via Nuitee
R
Raqeeb couple us
10
Pros:

Clean

2026-02-10 via Nuitee
T
Taylor family_with_children us
3
I would not recommend this stay.
Pros:

The only thing worth mentioning is the price being reasonable and it being minutes from downtown. I will say the staff was friendly.

Cons:

It was not as clean as the pictures, there were stains, grime, and we had a faulty shower that leaked and sprayed everywhere. The carpet throughout the halls were so dirty, coming up, and stained. The indoor pool was FREEZING. The kids were looking forward to it but the temperature had to be around 50 degrees in there, and the pool was even colder, the water was murky and again, just not clean. The hot tub was cemented up and the gym was not accessible either. They said the belt on the treadmills were broken, but you couldn't have access to the weights either. I just wouldn't trust the pictures. It was very disappointing for a Country Inn & Suites.

2026-02-09 via Nuitee
M
Megan family_with_children us
4
Unacceptable behavior from staff
Pros:

Location, swimming pool

Cons:

Staff (morning) and food wasn’t greatest tasting

2026-02-08 via Nuitee
A
Alan family_with_children us
8
2026-02-08 via Nuitee
M
Mark couple us
5
Pros:

Breakfast Included.

Cons:

Dated facility in need of updating.

2026-01-30 via Nuitee
C
Caroline family_with_children us
1
2026-01-29 via Nuitee
J
Judy family_with_children us
3
Pros:

Clean and breakfast was good to a certain degree

Cons:

Pool drains in to the hallway don't splash if u have kids. Because they tell u u can't splash. Which why get in to a pool

2026-01-28 via Nuitee
P
PANCHOLI solo_traveller us
8
2026-01-24 via Nuitee
T
Tammy family_with_children us
1
Never stayed. Left after door incident
Pros:

Nothing

Cons:

Door did not latch nor lock. Guest out front smoking, smoking pot. Drinking in parking lot.... not family friendly. Pool was cloudy and green.

2026-01-24 via Nuitee
M
Marc couple us
4
Cons:

Hotel needs major overhaul

2026-01-20 via Nuitee
M
micha couple us
8
Pros:

convenient for my needs

Cons:

outdated

2026-01-19 via Nuitee
A
Angelica couple us
1
disgusting
Pros:

Nothing

Cons:

Blood on bed, rude service. Took hour to check in, smells bad

2026-01-19 via Nuitee
D
Donald couple us
10
Very nice, good value.
Pros:

Very good. I liked the little omelets and the sausages. Good black Coffee.

Cons:

N/A

2026-01-19 via Nuitee
A
Audie family_with_children us
10
Room was great. Although the agreement stated the room would be cleaned every other day we come back from a busy day and
Pros:

Location

Cons:

Smoking area was too close to the main entrance. Smoke was quite obvious even trailing into the lobby.

2026-01-19 via Nuitee
C
Charles couple us
2
Horrible
Pros:

Nothing everything was bad they closed the pool cause kids was having fun they don’t accommodate you with extra sheets and stuff was wanting me to pay for them

Cons:

They are trash

2026-01-19 via Nuitee