Super 8 by Wyndham IAH West/Greenspoint

Hotels
Wyndham Hotels & Resorts
7 (161 reviews)
1230 N Sam Houston Pkwy E, Houston, Texas, 77032 , Houston , US

Facilities

Free breakfast
Fitness facilities
Front entrance ramp
Fireplace in lobby
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Quiet
Comfortable
Clean bed
Helpful clerk
Cons:
Poor cleanliness
Rude staff
Limited amenities
Misleading breakfast description

Categories

Cleanliness
5.39
Multiple reports of stained washcloths and a roach observed indicate poor cleanliness.
Service
7.36
Rude staff interactions and failure to provide promised services diminished overall service quality.
Location
8.9
Quiet area, but with nearby trash and furniture dumping affecting overall appeal.
Room Quality
7.85
Basic amenities malfunctioning and poor room conditions, but some guests reported comfort in bedding.
Amenities
5.88
Lack of functional amenities like a gym and substandard breakfast offerings were major downsides.
Value for Money
7.84
Budget pricing doesn't excuse the lack of basic services and poor cleanliness.
Food and Beverage
6.39
Limited breakfast options and lack of adequate dining facilities were disappointing.
Overall Experience
6.36
Many guests reported significant dissatisfaction, leading to a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:09

Property Description

Recreational Amenities
Take advantage of the outdoor pool and fitness center for a relaxing stay at Super 8 by Wyndham IAH West/Greenspoint.

Delightful Breakfast & Business Facilities
Enjoy a complimentary continental breakfast daily and make use of the 24-hour business center during your stay.

Convenient Location
Located in Houston (Aldine), this hotel offers easy access to Greenspoint Mall and Houston Grand Prix. Plan your stay now at Super 8 by Wyndham IAH West/Greenspoint.

Important information:

  • The seasonal pool will be open from May to September.
  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 161 reviews
Cleanliness: 5.39
Service: 7.36
Location: 8.9
Room Quality: 7.85
Amenities: 5.88
Value for Money: 7.84
Food and Beverage: 6.39
Overall Experience: 6.36
A
AARON
2
Pros:

They require a $20 deposit per day on top of the rental fee. There "continental breakfast" were stale muffins and coffee. The lids didnt wven fit the coffee cups.

2025-10-11 via Nuitee
A
Alicia
10
Beautiful Trip
Pros:

Love it here... it's a quiet place to work.

2025-10-11 via Nuitee
W
William
6
Pros:

Odd cash security depost policy, and no breakfast as advertised

2025-10-08 via Nuitee
W
William
6
Pros:

The breakfast was not as advertised, ....cheap muffens only. No OJ, cereal, toast....

2025-10-08 via Nuitee
B
Bhupendra
2
Disappointing Stay
Pros:

Extremely Disappointing Stay – Not Worth Even the Budget Price
I rarely leave negative reviews, but this experience was unacceptable. The room lacked basic amenities—no utensils, no working bedside lights, and the TV didn’t function. When I approached the front desk for help, no one was there. I eventually found a staff member outside who promised to send someone with silverware, but after waiting 30 minutes, nothing arrived. The room phone didn’t work, so I called from my mobile,
only to be told rudely to come get it myself. When I reminded him of his earlier promise, he snapped, “This is not a restaurant.”

The staff’s attitude was shockingly rude and dismissive throughout. I understand this is a budget hotel, but basic hospitality and functioning amenities are not optional. This was one of the worst hotel experiences I’ve ever had, and I will be escalating this to Hotels.com and the hotel’s management. I do not recommend staying here under any circumstances. LIghts are not working, phone is not working. Weird smell outside room and somewhat in room as well.
It didn't allow me to give a half star.

2025-09-09 via Nuitee
B
BING
10
Pros:

Quiet

2025-09-08 via Nuitee
J
Jose
8
Pros:

Lo único malo es que cada vez que uno va piden depósito y a veces uno lo trae

2025-09-06 via Nuitee
M
Miguel
10
Pros:

Comfortable

2025-09-02 via Nuitee
J
Jorge family_with_children
6
Pros:

It's a nice place

2025-08-31 via Nuitee
R
Roman
6
Pros:

The good: bed was clean, AC was cold, shower area clean.

The bad: There is no breakfast, it is just small muffins, that is NOT a breakfast that it is listed. Gym area was closed entire time and not available for use.

2025-08-27 via Nuitee
C
Catherine partner
10
Pros:

Functional place

2025-08-26 via Nuitee
C
Charles
10
Pros:

Cool place to stay

2025-08-23 via Nuitee
D
Darcy
6
Pros:

Less than a block from the hotel there is dumped furniture and trash. In my hotel room the wash clothes were stained and should have been removed from guest use. (This is why I bring my own black washcloth so that I don't stain the properties with make-up.) The floor under the carpet was very lumpy. The clerk was helpful, but at times she seemed put out by the fact that she had to assist me. Example: Check out she came around the corner and seemed put out by the fact that I needed assistance checking out, to refund the deposit she took. I asked for a receipt and was told "It will be emailed to you." I can say if I return to Houston I will not be staying here again.

2025-08-09 via Nuitee
K
Kareem
2
Pros:

Roaches Roaches and more Roaches

2025-08-06 via Nuitee
K
Kathrine
10
Pros:

I was kind of confused when I got there because I had paid online for everything and they still ask me for a deposit so I got a little bit frustrated other than that cleaning room very nice bed. I would recommend it to somebody else but just make sure you have $50 deposit Because they charge you even if you already paid online.

2025-08-06 via Nuitee
M
Meyling
2
Pros:

Mala experiencia , horrible la estancia atención

2025-08-04 via Nuitee
M
maryann family_with_children
2
Pros:

I didn’t like that the pool was closed and there was no breakfast as it says. There was a roach on the bathroom floor for 3 days and urine all over the elevator floor. Do not recommend this property and will never return again!

2025-08-03 via Nuitee
S
Sabrina family
4
Pros:

I purposely picked this location because there was supposed to have breakfast, a pool, and gym. The breakfast was only mini muffins and coffee. There wasn't a coffee machine in my suite or dinning table. The lady at the front desk acted like we could'nt have 2 towels when we had 4 people in the room. Then we were told the gym and pool were closed because of allergy season which make no sense. I had to ask the manager for an extra chair in order for myself and a friend to work and that seemed like a problem but the manager let us use 1from the buisness area. Other than that it was clean and quite. Hallway smelled like smoke a little bit.

2025-08-03 via Nuitee
C
chengjian family
2
Pros:

The listing said breakfast was included, but there was none at all. The hotel did not provide enough towels—we had four people but were only given two towels. Even after multiple requests, they refused to give us more. They even told us we had to bring the used towels downstairs to exchange for new ones, which is completely unreasonable. The entire hotel smells strongly of marijuana and smoke. I do not recommend this place, especially for families with children—please be cautious.

2025-08-02 via Nuitee
M
Melinda family
8
Pros:

Im on the fence about my "rating" due to the fact that we were only there to sleep. Check in was interesting. After ringing the bell and waiting 10 minutes, a barefoot male came to help us. In the middle of helping us check in the phone rang and he immediately put a hault on our conversation. I literally waited another 10 minutes, after he hung up with the person, to check in. The room was somewhat clean. The key/card to the door took forever to work. Sheets and towels were nice. The bed was comfy. The bathrooms, fridge and floors need cleaned. Theyre dingy but "usable". The fridge still had someones leftover garbage and leaked inside so our things got wet. It was a bit noisy but were right by the freeway, and hotels arent normally quiet anyway. Especially when others slam doors. The gym isnt working. The ice maker, in the hall, on the 2nd floor is not working. The breakfast, they suggest they have, is stale muffins. No milk, juice, coffee, etc were available. No waffles or cereal. We obviously went out for breakfast. The pool looked clean but we didnt visit because of the environment around the hotel. The road on the side of the hotel was littered with old tires, old furniture, trash galore, and unfortunately homeless people. They werent a bother however. The elevator smelled of weed and hallways and our room smelled "old and musky." The cleaning staff speak very, very little english but im fluent in spanish so i was able to communicate. Overall ill give it 3 stars out of 5.

2025-07-31 via Nuitee