Hampton Inn & Suites Smithfield

Hotels
•
Hampton Inn
7.9 (232 reviews)
200 Vincents Crossing , Smithfield , US
+1 757-365-4760

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good/excellent breakfast
Convenient, quiet location
Clean and comfortable stays (frequent positive mentions)
Cons:
Room maintenance issues (noisy AC, broken shower head, low toilet, bathtub stopper)
Signs of wear and cleanliness problems (dampness, filthy carpet, ripped wallpaper)
Amenities unavailable or malfunctioning (pool closed, ice machine out, fridge issues)
Occasional service failures regarding special requests

Categories

Cleanliness
6.8
Mixed reports: several reviewers praised a clean room, but multiple complaints about filthy carpet, stains on seating, dampness, ripped wallpaper and a chipped bathtub indicate below-average cleanliness.
Service
10
Consistently strong: many reviewers called staff exceptional, very courteous and helpful (named staff assisted with accessibility needs), so service is a standout positive.
Location
9.5
Very positive: repeatedly described as perfect or convenient and close to event venues; quiet and secure property noted.
Room Quality
6.5
Below average: multiple room problems reported (musty smell, dampness, cracked furniture, noisy AC, broken shower head, low toilet, malfunctioning bathtub stopper, fridge issues) reducing room quality score.
Amenities
6
Weaker: breakfast generally praised, but significant negatives—indoor pool listed but closed, ice machine out, frozen fridge contents—make amenities unreliable.
Value for Money
6.5
Mixed to negative: some feel the property is run-down and experienced service failures (unhonored special requests), suggesting value is lower than expected for the brand.
Food and Beverage
9
Generally strong: breakfast repeatedly described as excellent or good (specific praise for waffle batter and coffee), though isolated complaints of cold food/limited condiments occurred.
Overall Experience
8.9
Overall mixed-positive: many guests had comfortable, pleasant stays with excellent staff and good breakfast, but notable maintenance and amenity failures led to some disappointing experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location
Located just a short 20-minute drive from Chippokes Plantation State Park, the Smithfield Hampton Inn offers easy access to local attractions and outdoor activities.

Comfortable Accommodations
Relax in rooms equipped with a 32-inch LCD HDTV, work desk, and coffee maker. Enjoy entertainment with cable TV and stay connected with free Wi-Fi. Some rooms even feature a convenient microwave and refrigerator.

Great Amenities
Take advantage of the heated indoor pool and gym during your stay. Start your day with a delicious breakfast served every morning. Need a snack or forgot something? The Pavilion Pantry Market is open 24 hours for your convenience.

Experience the perfect blend of comfort and convenience at Smithfield Hampton Inn. Book your stay now and make unforgettable memories!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 232 reviews
Cleanliness: 6.8
Service: 10
Location: 9.5
Room Quality: 6.5
Amenities: 6
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 8.9
D
Deirdre • couple • us
9
It was perfect
Pros:

Breakfast was good, and the location was perfect for us

Cons:

More pastries

2026-10-29 • via Nuitee
G
George • solo_traveller • us
10
Pros:

The staff was VERY courteous, the room was clean and well-appointed, the breakfast was excellent (loved the Malt Vanilla waffle batter!). I would definitely recommend to friends.

2026-10-24 • via Nuitee
P
Peggy D • couple • us
10
2026-10-13 • via Nuitee
K
Krystal • couple • us
9
2026-10-11 • via Nuitee
J
Jama • couple • us
8
Pros:

Easy access off road

Cons:

Musty smell

2026-10-10 • via Nuitee
C
Cook • solo_traveller • us
3
Don't believe what they tell you
Pros:

Room was decent.

Cons:

They lied to me on the phone about my special request. Got there and couldn't accommodate my request .To late to make other arrangements or lose my money. They knew they couldn't honor my request 10 days prior, should have told me then. The breakfast was cold and not condiments and no one around to help. Will not stay again or recommend anyone to stay there based solely on the lie to get me to have to stay there.

2026-09-14 • via Nuitee
C
Chanie • couple • us
8
The stay was good and close to the venue we were to attend.
Pros:

Typical breakfast. Nothing extra to speak of except the staff was excellent all around.

Cons:

The bathroom toilet was extremely low. As seniors it was troublesome.

2026-09-08 • via Nuitee
J
Josh • solo_traveller • us
10
Pros:

Very comfortable, friendly staff, and convenient location. I look forward to my next stay here!

2026-08-31 • via Nuitee
C
Christine • solo_traveller • us
3
Disappointing for a Hampton Inn
Pros:

Bed linens were nice, TV was great.

Cons:

I'm shocked that Hampton Inn allows this level of neglect to be a part of their chain. This property is run down and is showing its age. Cracked furniture, ripped wallpaper, dampness in the room, filthy carpet, chipped bathtub, my fridge froze everything I put in it, my clothes felt damp when I put them on. I would not stay here again.

2026-08-11 • via Nuitee
D
Dwight • couple • us
8
Okay!
Pros:

Did not par-take!

Cons:

ice machine out and no usage for AARP or Military Discount at booking or check in!

2026-08-03 • via Nuitee
W
Wendell • couple • us
8
2026-08-02 • via Nuitee
F
Fatina • family_with_children • us
10
It was great
Pros:

Close to where we had our event. Clean and nice employees.

Cons:

My bathtub stopper did not work and I had a small child that I needed to give a bath instead of a shower.

2026-07-20 • via Nuitee
R
Ricardo • solo_traveller • us
9
Pros:

The staff was friendly, breakfast was great,it was a very comfortable stay

Cons:

The chair at the desk in our room was dirty, and I noticed the bench seating in the breakfast area was also dirty stained .It would have been nice to take a dip in the pool ,maybe next time.Thank you

2026-07-14 • via Nuitee
M
Micah • couple • us
2
We had high expectations as Hampton Inn is usually great. This time we were dissapointed.
Pros:

Our room had a broken shower head thay would not stay in place. The AC unit was so LOUD at night, we hsd to turn it off to be able to sleep. It was 85 degrees at night which made for an uncomfortable and hot night.

Cons:

The room #219 has a broken shower head and the AC unit sounds like an old car constantly reving its engine.

2026-07-07 • via Nuitee
L
Lori • couple • us
10
Great service and clean, comfortable stay.
Pros:

Exceptional staff and very clean.

Cons:

No complaints.

2026-06-24 • via Nuitee
R
Rebecca • couple • us
10
2026-06-02 • via Nuitee
S
ShirleyRuth • family_with_children • us
10
It was a perfect place to stay for our family weekend!
Pros:

The staff was exceptional. Rhonda and Marcia assisted us in ways that we didn’t even think about before hand. My 96 yo mother was with us and when I called to ask to extend our stay Rhonda suggested a toilet riser and shower chair. These were exactly what we needed to add comfort to our stay. The maid was courteous as well.

Cons:

Not a thing.

2026-06-01 • via Nuitee
A
ASHLEY • solo_traveller • us
2
Cons:

Booked due to the location had an indoor pool. We had kids on the trip and the plan was to spend the afternoon swimming eve. If it rained. Pool listed on booking.com. showed up and was informed no pool. It had been shut down for awhile. Made for a long afternoon with some unhappy kids.

2026-05-31 • via Nuitee
L
LARRY • couple • us
9
The location served our needs, staff was pleasant and the hotel is very quiet and secured.
Pros:

The room was clean and comfortable, staff was friendly and helpful, breakfast was satisfactory and coffee was was good. Hotel property appears to be very secure and well lit.
This is the quietest hotel I have ever stayed in!

Cons:

The plumbing, no cold water at the lavatory only hot, faucet was to short for sink and loose, shower drained slowly.
They need a plumbing remodel!

2026-05-25 • via Nuitee
A
Amanda • couple • us
2
No pool! Disappointed
Pros:

Exterior was well kept and the entrance was very nice. Close to Food lion which is convenient.

Cons:

The rooms were outdated and honestly pretty nasty. There were stains on the carpet, broken shower tiles, lamps did not work and several other maintenance issues throughout the room.

The biggest disappointment was the pool situation. We specifically booked this hotel because it advertised having a pool for the kids. When we arrived, we were told they no longer had one. The kids were devastated since that was the main reason we chose this hotel.

When we asked if there could be any kind of discount or accommodation since the hotel was falsely advertised, we were simply told no. We didn’t even receive an apology. Overall, very disappointing experience.

2026-05-25 • via Nuitee