Hampton Inn & Suites Smithfield

Hotels
Hampton Inn
8.6 (359 reviews)
200 Vincents Crossing , Smithfield , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Room maintenance problems
High prices

Categories

Cleanliness
7.99
Reviewers mentioned issues with cleanliness, such as dirty hallways and some reports of cleanliness standards not being met.
Service
8.96
Staff were often described as friendly, although there were mixed reviews about reception desk service.
Location
9.5
Location received frequent praise, particularly for convenience to local attractions.
Room Quality
7.95
Several reviews noted issues with room maintenance and furnishings; however, some rooms were also described as comfortable.
Amenities
8.98
Amenities like the gym and breakfast were generally appreciated, though some stated room features could improve.
Value for Money
7.94
Customers felt the hotel was overpriced for the quality received, impacting perceptions of value for money.
Food and Beverage
8.49
Breakfast offerings received mixed reviews, with some saying it was decent while others wanted more variety.
Overall Experience
8.96
Overall experiences were positive despite some noted issues, indicating a generally satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:44

Property Description

Convenient Location
Located just a short 20-minute drive from Chippokes Plantation State Park, the Smithfield Hampton Inn offers easy access to local attractions and outdoor activities.

Comfortable Accommodations
Relax in rooms equipped with a 32-inch LCD HDTV, work desk, and coffee maker. Enjoy entertainment with cable TV and stay connected with free Wi-Fi. Some rooms even feature a convenient microwave and refrigerator.

Great Amenities
Take advantage of the heated indoor pool and gym during your stay. Start your day with a delicious breakfast served every morning. Need a snack or forgot something? The Pavilion Pantry Market is open 24 hours for your convenience.

Experience the perfect blend of comfort and convenience at Smithfield Hampton Inn. Book your stay now and make unforgettable memories!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 359 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9.5
Room Quality: 7.95
Amenities: 8.98
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 8.96
C
Christine solo_traveller us
3
Disappointing for a Hampton Inn
Pros:

Bed linens were nice, TV was great.

Cons:

I'm shocked that Hampton Inn allows this level of neglect to be a part of their chain. This property is run down and is showing its age. Cracked furniture, ripped wallpaper, dampness in the room, filthy carpet, chipped bathtub, my fridge froze everything I put in it, my clothes felt damp when I put them on. I would not stay here again.

2026-08-11 via Nuitee
D
Dwight couple us
8
Okay!
Pros:

Did not par-take!

Cons:

ice machine out and no usage for AARP or Military Discount at booking or check in!

2026-08-03 via Nuitee
W
Wendell couple us
8
2026-08-02 via Nuitee
F
Fatina family_with_children us
10
It was great
Pros:

Close to where we had our event. Clean and nice employees.

Cons:

My bathtub stopper did not work and I had a small child that I needed to give a bath instead of a shower.

2026-07-20 via Nuitee
R
Ricardo solo_traveller us
9
Pros:

The staff was friendly, breakfast was great,it was a very comfortable stay

Cons:

The chair at the desk in our room was dirty, and I noticed the bench seating in the breakfast area was also dirty stained .It would have been nice to take a dip in the pool ,maybe next time.Thank you

2026-07-14 via Nuitee
M
Micah couple us
2
We had high expectations as Hampton Inn is usually great. This time we were dissapointed.
Pros:

Our room had a broken shower head thay would not stay in place. The AC unit was so LOUD at night, we hsd to turn it off to be able to sleep. It was 85 degrees at night which made for an uncomfortable and hot night.

Cons:

The room #219 has a broken shower head and the AC unit sounds like an old car constantly reving its engine.

2026-07-07 via Nuitee
L
Lori couple us
10
Great service and clean, comfortable stay.
Pros:

Exceptional staff and very clean.

Cons:

No complaints.

2026-06-24 via Nuitee
R
Rebecca couple us
10
2026-06-02 via Nuitee
S
ShirleyRuth family_with_children us
10
It was a perfect place to stay for our family weekend!
Pros:

The staff was exceptional. Rhonda and Marcia assisted us in ways that we didn’t even think about before hand. My 96 yo mother was with us and when I called to ask to extend our stay Rhonda suggested a toilet riser and shower chair. These were exactly what we needed to add comfort to our stay. The maid was courteous as well.

Cons:

Not a thing.

2026-06-01 via Nuitee
A
ASHLEY solo_traveller us
2
Cons:

Booked due to the location had an indoor pool. We had kids on the trip and the plan was to spend the afternoon swimming eve. If it rained. Pool listed on booking.com. showed up and was informed no pool. It had been shut down for awhile. Made for a long afternoon with some unhappy kids.

2026-05-31 via Nuitee
L
LARRY couple us
9
The location served our needs, staff was pleasant and the hotel is very quiet and secured.
Pros:

The room was clean and comfortable, staff was friendly and helpful, breakfast was satisfactory and coffee was was good. Hotel property appears to be very secure and well lit.
This is the quietest hotel I have ever stayed in!

Cons:

The plumbing, no cold water at the lavatory only hot, faucet was to short for sink and loose, shower drained slowly.
They need a plumbing remodel!

2026-05-25 via Nuitee
A
Amanda couple us
2
No pool! Disappointed
Pros:

Exterior was well kept and the entrance was very nice. Close to Food lion which is convenient.

Cons:

The rooms were outdated and honestly pretty nasty. There were stains on the carpet, broken shower tiles, lamps did not work and several other maintenance issues throughout the room.

The biggest disappointment was the pool situation. We specifically booked this hotel because it advertised having a pool for the kids. When we arrived, we were told they no longer had one. The kids were devastated since that was the main reason we chose this hotel.

When we asked if there could be any kind of discount or accommodation since the hotel was falsely advertised, we were simply told no. We didn’t even receive an apology. Overall, very disappointing experience.

2026-05-25 via Nuitee
A
Adrienne couple us
10
Overall, I will be staying at the Hampton Inn-Suffolk more!
Pros:

The locations was around everything yet secluded, which was nice for parking and silence. It was easy to navigate too! Everyone was so nice!

Cons:

This has nothing to do with the Hampton inn but we did have a a little disturbance when a family with kids got to the room two doors down. The children were running up and down the hall at 2am.

2026-05-18 via Nuitee
I
Iain solo_traveller gb
8
2026-05-14 via Nuitee
S
Steven solo_traveller us
10
2026-05-13 via Nuitee
J
john family_with_children us
7
Pros:

It was clean

Cons:

The indoor pool was closed our entire stay

2026-04-13 via Nuitee
A
Angela couple us
4
Our room had a squeaky broiler ran every 5 minutes went to report staff was not there. It was hard to sleep.
Pros:

Location was good . Breakfast was good.

Cons:

Customer service from the staff was not professional, lack of experience, not friendly.

2026-04-12 via Nuitee
L
Linda solo_traveller us
9
2026-04-11 via Nuitee
T
Tiffany couple us
10
2026-04-05 via Nuitee
C
Carrie solo_traveller us
8
Seemed overpriced but maybe sign of the times and not much competition
Pros:

Really good coffee

2026-04-01 via Nuitee