Sonesta Hotel Loja

Hotels
•
GHL Hoteles
9.1 (250 reviews)
Av. Zoilo Rodriguez y Antisana , Loja , EC
+593 7-258-9000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Food quality issues
Cleanliness concerns
Crowded amenities

Categories

Cleanliness
8.44
Several reviews mention issues with cleanliness and upkeep.
Service
9.61
Highlighted as friendly and accommodating in multiple reviews.
Location
9.55
Positively mentioned as great in multiple reviews.
Room Quality
9.4
Rooms were noted for comfort and amenities.
Amenities
8.93
Mixed reviews on amenities, but positive aspects were noted.
Value for Money
8.89
Standard quality for this hotel tier; some concerns about food quality.
Food and Beverage
8.44
Food quality received several complaints about saltiness and variety.
Overall Experience
9.51
Overall experience positive but affected by specific issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:14

Property Description

Luxurious 5-Star Accommodation in Loja

Modern Amenities: Sonesta Hotel Loja boasts a fitness centre, terrace, restaurant, and bar. The rooms are equipped with a desk, flat-screen TV, private bathroom, and more for a comfortable stay.

Indulge in City Views: Some units offer stunning city views and a coffee machine for a perfect start to your day. Each room includes bed linen, towels, and a safety deposit box for your convenience.

Relax and Unwind: Guests can enjoy access to the indoor pool and business centre during their stay. With free WiFi, room service, and a 24-hour front desk, Sonesta Hotel Loja ensures a seamless experience for all visitors.

Book now for an unforgettable stay at Sonesta Hotel Loja in the heart of Loja!

Important information:

Please note there is an additional hotel insurance of USD 1.50 per person per night.

The hotel reserves the right to admit minors who are not accompanied by one of their parents, who do not identify themselves with a valid document and who do not have the corresponding authorizations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QUI

Location

Guest Reviews

9.1
Based on 250 reviews
Cleanliness: 8.44
Service: 9.61
Location: 9.55
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.51
M
MAYRA TATIANA • family_with_children • ec
7
2026-10-29 • via Nuitee
P
Pablo Alejandro • couple • ca
10
2026-10-29 • via Nuitee
J
Juan Pablo • extended_group • ec
10
2026-10-26 • via Nuitee
G
Gerardo • family_with_children • ec
10
Pros:

Todas las instalaciones

Cons:

El precio tiene que mejorar en el futuro

2026-10-21 • via Nuitee
J
Jose • solo_traveller • cl
9
Pros:

La ubicación

Cons:

Que uno le explicaba algo a una recepcionista y no lo registraba y después había que volver a explicarle lo mismo a otra. Yo reserve para mi y para otra persona y eso nunca lo entendieron

2026-10-19 • via Nuitee
L
LiggyW • family_with_children • ec
9
2026-10-16 • via Nuitee
A
Alexander • family_with_children • cl
8
2026-10-14 • via Nuitee
S
Stephany • solo_traveller • ec
10
2026-10-12 • via Nuitee
V
Verónica • solo_traveller • ec
9
2026-10-12 • via Nuitee
J
Jose Francisco • couple • ec
8
Todo de primera y tuvimos una estancia de 3 dias espectacular. Sigan mejorando, Nosotros volveremos
Pros:

Sonesta hotel es lo mejor que hay en Loja y en muchas ciudades del Ecuador, personal de primera, habitaciones espaciosas, silenciosas y muy comodas, comida excelente, desayunas lo mejor, todo riquisimo y muy variado, el cafe espectacular, servicio de primera. Sigan mejorando, Sonesta hotel en Loja es un hotel espectacular, de primera.

2026-10-12 • via Nuitee
S
Stephany • solo_traveller • ec
10
2026-10-12 • via Nuitee
D
Danny • solo_traveller • ec
6
Mas o mejos
Pros:

La habitación muy limpia

Cons:

Demasiado ruido del gimnasio, ya que es abierto al público y la gente llega a partir de las 5 y media y hace caer las pesas , y el ruido y los golpes molestan, no hay como usar las instalaciones porque son abiertas al público y está llena de gente que no es huésped

2026-10-09 • via Nuitee
D
Duque • family_with_children • ec
10
2026-09-18 • via Nuitee
J
JAIME SANTIAGO • solo_traveller • ec
9
2026-09-07 • via Nuitee
S
Santiago • couple • ec
10
Tranquila y elegante
Pros:

Como siempre Habitacion impecable !!! Personal amable lo mejor

Cons:

Estacionamiento el ingreso muy empinado y para cambio tras grandes es difícil pro el espacio limitado

2026-09-04 • via Nuitee
M
Miroslav Kalinaj • couple • pe
8
Good for few days stay for couples or families. Clean and quiet.
Pros:

Location centric but quiet, excellent breakfast, helpfull staff.

Cons:

No AC in my room, I had to claim missing towells, parking lote difficult to access and very streched making parking process a bit painful.

2026-09-04 • via Nuitee
E
Elisa • couple • us
10
Very happy
Pros:

The breakfast was excellent good coffee the staff very friendly

Cons:

All is good for me

2026-08-21 • via Nuitee
Y
Yolanda • couple • es
9
Comodidad en Loja
Pros:

Buena piscina y desayuno. Habitación grande y cómoda y excelente wifi!

2026-08-19 • via Nuitee
I
IVAN • extended_group • ec
10
Excelente servicio
Pros:

Atención

Cons:

Nada

2026-08-14 • via Nuitee
E
Erika • family_with_children • ec
10
Mejorar para ser un hotel de más categoría en relación precio
Pros:

La cama

Cons:

Los televisores son ya antiguos y no tienen Netflix ni YouTube , adicional la limpieza del arrea de comida tenía mal olor

2026-08-12 • via Nuitee