First Hotel City Tromsø

Hotels
First Hotels
8.6 (3501 reviews)
Grønnegata 48 , Tromsø , no

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited space for late checkouts

Categories

Cleanliness
7.7
Some reviews mentioned cleanliness issues, particularly dirt under furniture.
Service
9
Guests praised the staff for being friendly, helpful, and attentive.
Location
9.2
Reviews consistently highlight the excellent central location.
Room Quality
8.4
Rooms are reported to be comfortable and well-appointed.
Amenities
8.8
Amenities like kitchen facilities and availability of coffee at reception were positively mentioned.
Value for Money
8.7
Overall good value considering location and amenities.
Food and Beverage
8.2
No breakfast provided, but guests appreciated the tea and coffee service.
Overall Experience
8.8
A generally positive experience with strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 01:44

Property Description

Convenient Location
Located just around the corner from Storgata pedestrian street and a short walk from Tromsø Cathedral, Enter City Apartment Hotel offers a prime location for exploring the city on foot.

Modern Amenities
Enjoy modern conveniences in every room, including free WiFi, a flat-screen TV, and heated bathroom floors. The fully equipped kitchen or kitchenette with a refrigerator and tea/coffee maker adds a touch of home during your stay.

Nearby Attractions
With attractions like the Polar Museum and Polaria Aquarium within a 15-minute walk, as well as the Hurtigruten ferry terminal just 300 metres away, there is no shortage of activities to enjoy near Enter City Apartment Hotel.

Book now to experience comfort and convenience at Enter City Apartment Hotel.

Important information:

Guests arriving after 22:00 are kindly requested to notify the hotel in advance, using the contact details found on the booking confirmation.

During weekends, guests under the age of 25 can only check in if traveling as part of a family.

Enter City Hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for NOK 150 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NOK 350 per day.

Location

Guest Reviews

8.6
Based on 3501 reviews
Cleanliness: 7.7
Service: 9
Location: 9.2
Room Quality: 8.4
Amenities: 8.8
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.8
M
Mona Iren solo_traveller no
4
Cons:

Dobbeltrom som var mye mindre enn vist på bildene ved bestilling. Dobbeltseng var satt inntil vegg for å få plass for den. Min samboer måtte krype over meg for å komme inn og ut av sengen. Hadde forventet bedre av et hotellrom. Veldig kaldt på både rom og bad. Prøvde og skru opp temperaturen på både bad og rom, men det gikk ikke. Fant matrester på gulv, dårlig renhold. Min mor lå på et enkeltrom, hun hadde samme problem med varmen og fant inntørket skinkepålegg på gulvet under bordet. Heldigvis så lå vi bare 1 natt.

2026-07-10 via Nuitee
G
Gerard solo_traveller nl
9
G &A in First Hotel City Tromsø
Pros:

Het hotel is midden in het centrum, werkelijk alles binnen zeer korte loopafstand. Geweldige locatie dus.

Cons:

Briefje op de vaatwasser, met de mededeling dat deze defect was en spoedig gerepareerd zou worden. Het briefje hing er al een tijd op en zal er waarschijnlijk ook nog wel een tijd hangen.

2026-07-10 via Nuitee
V
Vincenzo solo_traveller it
8
Pros:

La posizione

2026-07-09 via Nuitee
‪Merav solo_traveller il
9
2026-07-07 via Nuitee
G
Gabriella solo_traveller it
8
2026-07-06 via Nuitee
J
Janina solo_traveller fi
10
Pros:

Siistiä, hyvä palvelu

Cons:

Pesutupa lainehti vettä

2026-07-06 via Nuitee
F
Franz solo_traveller at
9
2026-07-06 via Nuitee
G
Gabriella solo_traveller it
8
Pros:

Staff super nice and professional. Right in the city centre. Highly recommended

2026-07-06 via Nuitee
Йордан family_with_children bg
10
Pros:

Central and convenient location of the hotel. Nearby is a bus stop for both directions - to and from the airport.
Room 306 on the third floor was cosy with everything you need: comfortable beds and a sofa, refrigerator, kitchen appliances and nice bathroom.
Very polite staff at reception and also the chambermaids.

2026-07-05 via Nuitee
C
chang-young solo_traveller kr
9
2026-07-03 via Nuitee
C
Cleo extended_group fr
7
Bon séjour avec emplacement central
Pros:

L emplacement

Cons:

Le prix du parking élevé sans borne électrique

2026-07-03 via Nuitee
אבני וסרלאוף couple il
8
2026-07-02 via Nuitee
M
Mirjam Viktoria solo_traveller no
8
2026-07-02 via Nuitee
M
Marieke solo_traveller gb
8
2026-07-01 via Nuitee
L
Liping couple au
9
A nice place for a short stay
Pros:

The property is better than we expected. It is centrally located in the city centre and it is easy to get around to the tourist spots and airport shuttle. The staff is very helpful and the facility is adequate.

Cons:

Nothing

2026-06-30 via Nuitee
H
Hanne Charlotte couple dk
8
Ok lejighedshotel
Pros:

Central i Thromsø. Venligt hjælpsomt personale. Ok udstyret lejlighed meget velfungerende badeværelse.

Cons:

Stejl p - kælder. Men det gik godt

2026-06-30 via Nuitee
F
Fabienne family_with_children be
10
Perfectly located, comfortable, very good quality for price and wonderful staff
Pros:

This hotel, extremely well located is perfect: clean, comfortable and most of all, has an extremely nice staff. They helped me with lots of problems , were always patient, kind and helpful. I highly recommend this hotel . It is a perfect place to stay at a very good and affordable price. Thanks a lot to its wonderful staff!!

Cons:

Everything is perfect

2026-06-30 via Nuitee
A
Anders solo_traveller se
8
2026-06-30 via Nuitee
B
Beata solo_traveller pl
10
Pros:

Bardzo fajny hotel. Blisko do wszystkich atrakcji jak i przystanku z którego można dojechać na lotnisko.
Polecam🤗🤗🤗

2026-06-29 via Nuitee
E
Eliska solo_traveller cz
8
2026-06-29 via Nuitee