Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited space for late checkouts

Categories

Cleanliness
7.7
Some reviews mentioned cleanliness issues, particularly dirt under furniture.
Service
9
Guests praised the staff for being friendly, helpful, and attentive.
Location
9.2
Reviews consistently highlight the excellent central location.
Room Quality
8.4
Rooms are reported to be comfortable and well-appointed.
Amenities
8.8
Amenities like kitchen facilities and availability of coffee at reception were positively mentioned.
Value for Money
8.7
Overall good value considering location and amenities.
Food and Beverage
8.2
No breakfast provided, but guests appreciated the tea and coffee service.
Overall Experience
8.8
A generally positive experience with strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 01:44

Property Description

Convenient Location
Located just around the corner from Storgata pedestrian street and a short walk from Tromsø Cathedral, Enter City Apartment Hotel offers a prime location for exploring the city on foot.

Modern Amenities
Enjoy modern conveniences in every room, including free WiFi, a flat-screen TV, and heated bathroom floors. The fully equipped kitchen or kitchenette with a refrigerator and tea/coffee maker adds a touch of home during your stay.

Nearby Attractions
With attractions like the Polar Museum and Polaria Aquarium within a 15-minute walk, as well as the Hurtigruten ferry terminal just 300 metres away, there is no shortage of activities to enjoy near Enter City Apartment Hotel.

Book now to experience comfort and convenience at Enter City Apartment Hotel.

Important information:

Guests arriving after 22:00 are kindly requested to notify the hotel in advance, using the contact details found on the booking confirmation.

During weekends, guests under the age of 25 can only check in if traveling as part of a family.

Enter City Hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for NOK 150 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NOK 350 per day.

Location

Guest Reviews

8.6
Based on 3216 reviews
Cleanliness: 7.7
Service: 9
Location: 9.2
Room Quality: 8.4
Amenities: 8.8
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.8
M
MARIA CAROLINA • couple • br
10
Hotel confortável com ótima localização.
Pros:

Ótima localização, funcionários atenciosos, cozinha bem equipada.

Cons:

Gostei de tudo. Dispensaria a mesinha de centro de vidro.

2026-03-22 • via Nuitee
S
SERHAN • solo_traveller • tr
9
2026-03-21 • via Nuitee
G
Geoffrey • extended_group • us
8
Great location close to resturants, stores and tours.
Pros:

Location! Staff was kind and helpful.

Cons:

Everything was fine. If i had to say somerhing I disnt like...Taking out my own trash. But no biggie if that helos keep prices down.

2026-03-19 • via Nuitee
C
CHIENYU • extended_group • tw
8
Pros:

住宿地點位於市中心，走到哪裡都很方便，但浴室會積水，我們房間也偏小，房間內沒有微波爐(聽說其他房間有)，但櫃台人員服務算親切，一樓有提供免費的咖啡和茶還有小餅乾，很貼心!

Cons:

浴室積水的問題希望可以改善~

2026-03-19 • via Nuitee
S
Sus B • solo_traveller • de
7
One night in Tromsö
Pros:

Nice and friendly staff, easy check in and out. Bed was pretty good and it was clean

Cons:

Extremely loud due to location. Traffic noise. Apart from the bed, the furniture was run down, bathroom aswell. The value for money was poor even with Norwegian high prices. Would not recommend.

2026-03-18 • via Nuitee
J
JI MIN • couple • gb
9
2026-03-17 • via Nuitee
F
Francisco Javier • family_with_children • cl
9
Pros:

Fue un punto muy central, y fácil de conectar con todo

Cons:

Soy muy exigente con las camas, así que tener un futón sobre estás no fue lo que esperaba.

2026-03-16 • via Nuitee
W
Wendy • couple • gb
8
Pros:

We had an apartment on the corner with a lovely view of the mountains. The living space was comfortable and it was great to have the kitchen facilities. The central location was excellent.

Cons:

No major issues though the kitchen was rather lacking in cutlery! The bedroom space is quite tight, but there is good storage and space for dressing in the lobby.

2026-03-16 • via Nuitee
A
Amit Verma • family_with_children • in
8
Pros:

Great location, helpful staff - upgraded us to superior room. Was a service apartment sort of setup, which worked well for us.
Comfortable bed and central location..

Cons:

Slightly dated stuff...

2026-03-15 • via Nuitee
M
Matteo • couple • it
8
Ottima sistemazione per un paio di notti a Tromso
Pros:

Posizione TOP, in centro città. Disponibile caffè, the e cookies in reception a qualsiasi ora.

Cons:

Parcheggio nelle vicinanze solo a pagamento, camera un po’ freddina e bagno piccolo.

2026-03-15 • via Nuitee
S
Susana • family_with_children • pt
9
2026-03-15 • via Nuitee
A
Andri • couple • hk
10
Great stay
Pros:

We had a great stay at Enter City Hotel. The location is perfect—right in the city center and very close to the airport bus stop, which made travel super easy. The room was spacious enough for two people and came with a kitchen that was great for preparing simple meals. A special shout-out to the two receptionists who provided wonderful hospitality throughout our stay. And don't miss the homemade cookies at the reception—they were a lovely touch! Highly recommended

Cons:

None

2026-03-13 • via Nuitee
E
Emir • extended_group • tr
7
Pros:

Size of the room that they gave us eas great. It had a kitchen inside and it was really big. Other than there was no cleanning if you do not ask for it. And a bit old and not modern hotel

Cons:

It was old

2026-03-12 • via Nuitee
C
Celine • couple • be
7
Hotel bien situé, mais à rénover surtout pour le prix
Pros:

Le surclassement offert en suite
La TV avec netflix, connection via téléphone, ...
La surface
La table à manger, kitchenette
Le chauffage
Le personnel d'entretien adorable
Proximité des supermarchés, bus ...

Cons:

La chambre doit vraiment être rénovée
Notre fenêtre ne se fermé par correctement, il y a avait de l'air qui passait, heureusement le chauffage fonctionnait bien, et beaucoup de bruit forcément.
La salle de bain est complètement inconfortable, rien pour y déposer les affaires, les produits de toilettes ne sont pas bons

2026-03-12 • via Nuitee
R
Rydberg • extended_group • se
2
Utnyttjade aldrig vår vistelse.
Cons:

Vi var aldrig på hotellet då våra planer av aktivitet (och anledningen till besöket) tyvärr blev senarelagt av företaget vi köpte aktiviteten av. Hörde därför av mig till hotellet för att boka om till det senare datumet, alternativt få en värdecheck för att göra en ny bokning hos dem. Fick tillbaka att det pga av avbokningspolicy inte gick utan får betala fullpris oavsett. Tänker inte betalat dem två gånger.

Kommer därför inte boka här igen, när vi väl ska upp till Tromsø för vår aktivitet senare i år!

2026-03-12 • via Nuitee
J
Jie • extended_group • cn
9
Pros:

地理位置非常好！离图书馆、麦当劳特别近，稍微走上15分钟就到了特罗姆瑟大桥下。22:55到达酒店，第一次没看到正确的前台位置，也可能是前台提前下班了，于是拖着重重的行李箱去了这家酒店姐妹酒店办入住，然后再次走回这家酒店…很奔溃，因为行李很重，即使路途很近，是前台人员帮助我们拖着行李再次回到酒店。很感激！

Cons:

卫生间里特别暖和，反而房间里总有冷风。

2026-03-12 • via Nuitee
A
Aleksandra • solo_traveller • pl
6
2026-03-11 • via Nuitee
S
Stef • couple • nl
7
2026-03-11 • via Nuitee
F
Francesca • family_with_children • it
9
Soggiorno con famiglia
Pros:

L'hotel è in una posizione centralissima, utile sia per raggiungere locali/ristoranti, sia per prendere gli autobus, sia per raggiungere i punti di incontro delle escursioni.
Personale gentile.
Appartamenti dotati di cucina completa di ogni necessità per prepararsi un pasto in stanza. I supermercati sono a due passi.
Prevedere bibite calde e biscottini nella hall è un'attenzione in più per i clienti, molto apprezzata dopo la giornata trascorsa al freddo.

Cons:

Conviene avvertire i clienti che, nel caso ci siano oggetti personali sul letto, non viene rifatto il letto per non toccare nessun oggetto personale.
Per tutto il nostro soggiorno, 6 notti, il letto non è mai stato rifatto

2026-03-11 • via Nuitee
A
AUSTEN • couple • gb
10
2026-03-10 • via Nuitee