Radisson Blu Hotel Bristol

1) only 1person on reception at Saturday lunchtime
2) bar staff couldn’t use the POS system to pay for our drinks and as she was very new and only just out of training whatever IT issues were the route of the problem she couldn’t resolve it.
3) Room condition was poor with a bare tv on the wall with no cabinetry around it. One of the bedside lamps was clearly damaged but not replaced. The bathroom door had previously been repeatedly soaked and the veneer was broken and peeling off. Finally there was a footprint on the bathroom floor, which wasn’t one of ours, so cleaning was probably inadequate.

Great stay, breakfast was varied and ok. Just bit struggle with aircon

Basic facilities. The wifi connection is truly dreadful and unable to support a Teams call - making this is a poor hotel option when travelling for work

No ısb charger. Other than this really good.

Nice hotel and a great central location. Some items could do with some tlc, desk in room was very badly scratched and the bath/shower seal was a bit murky, also only 2 small milks in the tea tray seems very miserly, but was able to get more at reception easily enough. Staff friendly and helpful, breakfast had plenty of variety, comfortable beds.

Great check in as we were given an upgrade and a drinks voucher.
The one and only issue was that the scrambled ages at breakfast had a very fishy taste so we left them. I meant to mention it to staff but they were busy with customers and we had to leave early to beat traffic.

The property is tired… service is poor!
A faulty light bulb was not replaced in three days!!! After being told it would be done everyday. Limited food…

Only for one night. Chose it as close to the venue I was visiting but would definitely pick a Radisson again. Excellent reception staff. Thank you

Rooms are shabby. Paint flaking. Carpet stained. Didn’t have a tv remote and it took them 1 day before they gave me one. Bedside lamp bulb was flickering and I reported it on the day I checked in but was not fixed. The restaurant was closed but it never said that on their website when I booked.

Good hotel in good location

Being right in the centre of bristol me

It had a lovely view of the harbour.
Sadly we were a little disappointed that it did not have USB ports. The TV did not work. The room except the bathroom was a little dated compared to downstairs as well.
There was no information in the room to give WIFI and what is around the hotel etc which was a shame.
The staff were all very helpful and friendly.

Not the standard I’d expect from Radisson. Was hoping to use the hotel’s car park but was told on arrival that it was full. Only 20 spaces and pre-booking was required. No info about pre-booking was given at any point before arrival.
The bathroom was pretty gross. I had to clean it myself on check-in. The floor in particular looked like it hadn’t been cleaned in a month.
Once we’d found a car park, checked in and cleaned the bathroom, the rest of the stay was ok. Comfortable beds, fairly average standard though. Will choose a different hotel next time.

Amazing hotel and excellent staff. Cant wait to stay again

Seems no one cares about dropping litter and lack of street cleaners. Also did not feel very safe later at night, lots of groups of men lingering around in hoodies.

Great location, the best location for us as it’s near to Wapping Wharf for restaurants etc.
room was large, we had a corner room with dual aspect windows looking out onto Harbourside.
The furniture in the room was a bit old and tired but apart from that all fine.

Lovely room lovely staff at check in and so helpful

The hotel was lovely, the room was big and comfy. It was a little noisy late at night but it was in a busy area.
Our only issue was that the hotel charged us twice for our stay. We had paid via expedia , when we checked in we were charged again - i thought that i was paying for parking but when i checked i realised that i had been billed for the whole stay. When i explained to the receptionist it was sorted out, but it shouldn't have happened and I was told that I was not the first person that this has happened to.
NB- the car park is tiny and very tight, I do not recommend this to anyone, unless you are very brave.

The room was clean and comfortable.
We had a room on the 12th floor, it was spacious with a good view.
Amazing staff, friendly, efficient and so helpful.
We have no complaints.
We didn't use the public areas so we can't really comment on those... Just that the reception staff were great.

Fantastic location large rooms quiet