DoubleTree by Hilton San Antonio Northwest - La Cantera

Hotels
•
Doubletree by Hilton
9.4 (701 reviews)
6809 North Loop 1604 West , San Antonio , us
+1 210-690-0300

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great service
Cons:
Ineffective breakfast service
Limited amenities

Categories

Cleanliness
8.8
Multiple mentions of cleanliness being good, but room had minor issues.
Service
10
Exceptional service noted, especially from staff like George and Sasha.
Location
9.77
Consistently praised for its convenient location.
Room Quality
9.31
Rooms were generally clean and comfortable, but some complaints about size.
Amenities
8.76
Adequate amenities, though some guests noted a desire for more.
Value for Money
9.79
Good value based on cleanliness and service quality.
Food and Beverage
8.75
Breakfast service noted as inefficient but variety was acceptable.
Overall Experience
10
Overall positive experiences highlighted despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:01

Property Description

Convenient Location near University of Texas

Luxurious Room Amenities

All rooms at the DoubleTree by Hilton San Antonio Northwest - La Cantera feature modern conveniences such as a 50-inch flat-screen TV, microwave, and compact refrigerator. Enjoy complimentary tea and coffee-making facilities, as well as a back-lit mirror and hairdryer in each room for added comfort.

Fantastic Dining Options

Indulge in American fusion cuisine at the Fire & Water Restaurant, open for breakfast, lunch, and dinner. Choose between indoor and outdoor seating while savoring delicious meals.

Leisure and Entertainment

Relax and unwind in the outdoor pool and hot tub, or maintain your fitness routine at the 24-hour fitness centre. With upscale shopping and Six Flags Fiesta Texas just a short distance away, there's plenty to explore during your stay.

Book your stay at DoubleTree by Hilton San Antonio Northwest - La Cantera for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 701 reviews
Cleanliness: 8.8
Service: 10
Location: 9.77
Room Quality: 9.31
Amenities: 8.76
Value for Money: 9.79
Food and Beverage: 8.75
Overall Experience: 10
A
Angelita • family_with_children • us
10
2026-07-25 • via Nuitee
L
luis • solo_traveller • ar
10
2026-07-11 • via Nuitee
A
Ana • family_with_children • mx
7
Great location!
Pros:

Bedding was great!

Cons:

Safety box in our room was not working. Only one elevator was working, and that made it a bit uncomfortable.

2026-07-11 • via Nuitee
S
Sergio • couple • us
9
Excellent place to stay if you wish to be near La Cantera.
Pros:

We really enjoyed the friendliness of the reception staff as well as the proximity to the Cantera.

Cons:

Keep an eye on the water at the lobby— we tried getting water at the lobby one of the nights and there were some fruit flies/mosquitos near the water dispensers.

2026-07-09 • via Nuitee
D
Diego • extended_group • mx
10
2026-07-09 • via Nuitee
C
Camejo Vip • couple • us
10
Pros:

Very best

2026-07-07 • via Nuitee
T
Tephine • family_with_children • us
10
2026-07-07 • via Nuitee
E
Erin • couple • us
9
Excellent accommodation for Theme park visitors
Pros:

Loved the location and cleanliness

Cons:

Not sure how long the elevator had been out, but some times waiting 7-8 for an elevator when there are only 6 floors, was a bit annoying.

2026-07-06 • via Nuitee
R
ruiz • family_with_children • us
10
2026-07-06 • via Nuitee
M
Monica • couple • us
10
Great place to swim and watch 4th of July Fireworks from Fiesta Texas!
Pros:

Very clean, friendly staff and convenient location for what we wanted.

Cons:

N/A

2026-07-06 • via Nuitee
H
Helen • family_with_children • us
10
2026-06-30 • via Nuitee
A
Ann • solo_traveller • us
3
Disappointed for over $200 a night; I expected better.
Pros:

The room was quite comfortable.

Cons:

I checked in at 5 PM, my key didn't work, my room was still being cleaned (at 5 PM) when I got to the room. I wouldn't have minded these two items but the next day I went to breakfast as it was included in the cost of the room. I learned I needed a voucher and had to get that at the front desk which was busy with other patrons, AND breakfast was a sit down/order type of breakfast rather than buffet style. I got the voucher from the front desk, which I didn't have time for. I sat down, was greeted and told about the process to order as not everything was covered by the voucher. This person took the voucher. I was greeted by another person who took my order of water, coffee, and an omelet. The music was very loud so I asked if it could be turned down. The person checked and said they couldn't so I couldn't move to another part of the lobby but had to stay in the restaurant area with the loud music. Time passed; again...I'm pressed for time. My water came. My omelet came, and then my coffee came after the food. The omelet was cold. There was no salt or pepper on the table and I had asked for ketchup when the omelet was delivered so salt and pepper came afterwards as well. I'm pressed for time... I eat rather quickly (not even a refill on the coffee) and leave. The staff person catches me at the elevator and tells me I need to pay for breakfast. I told her I had a voucher and the person who gave me the menu took it. She said I can't leave until I pay or they find the voucher and she handed me a bill. I'm pressed for time. She goes back and says they can't find it and that I have to pay. I repeated that the gal who reviewed the menu with me took it. She went back again and they "looked it up" and finally I was free to go. This was an all-around poor experience from the really loud music to the cold food and then being challenged to pay for something I had already purchased.

2026-06-29 • via Nuitee
D
Darrius • couple • us
10
2026-06-28 • via Nuitee
J
JULIETA • solo_traveller • us
10
Pros:

close to shops and main streets

2026-06-27 • via Nuitee
C
Claudia • couple • us
9
2026-06-22 • via Nuitee
N
Nohely • family_with_children • us
10
2026-06-22 • via Nuitee
S
sonya • extended_group • us
9
Overall nice for a quick trip for Father’s Day.
Pros:

Love the location. Around the corner from La Cantera outdoor mall and restaurants. The facility was quiet, at night. Happy and friendly staff.

Cons:

The beds were hard to sit on but lying down was fine. Minor things like the elevator only one door worked on ground level. Would stay again.

2026-06-21 • via Nuitee
A
askarsyzdykov • solo_traveller • kz
10
2026-06-18 • via Nuitee
G
George • solo_traveller • us
10
2026-06-08 • via Nuitee
M
Mohamad • solo_traveller • qa
10
Great choice !!!
Pros:

Clean. Spacious. Good location.

Cons:

-

2026-06-08 • via Nuitee