Embassy Suites Atlanta - Kennesaw Town Center

Hotels
•
Embassy Suites Hotels
8.6 (553 reviews)
620 Chastain Road , Kennesaw , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Great breakfast
Cons:
Pay for parking
Issues with front desk service
Limited breakfast options for dietary needs

Categories

Cleanliness
8.1
Clean and well-maintained rooms, but some issues with service noted.
Service
8.8
Staff were very courteous and helpful, though some inconsistencies were noted.
Location
8.6
Great location with nearby restaurants and amenities.
Room Quality
9.1
Rooms were large, comfortable, and well-equipped.
Amenities
8.6
Good amenities were available, though some guests faced issues.
Value for Money
8.6
Generally a good value for the quality of stay.
Food and Beverage
8.3
Breakfast was good but lacked vegan options.
Overall Experience
8.7
Overall a great experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:46

Property Description

Convenient Location
Situated just one mile from Kennesaw State University and 2.7 miles from Town Center Mall, Embassy Suites Atlanta- Kennesaw Town Center offers easy access to popular attractions.

Suite Amenities
Enjoy the comfort of air-conditioned suites equipped with a microwave, coffee maker, and two 32-inch flat-screen TVs. Each suite also features a living room with a sofa bed, perfect for relaxation.

On-Site Dining and Facilities
Start your day with a delicious buffet breakfast and savor American cuisine at Ruth’s Chris Steak House. Take advantage of the gym, business center, and complimentary shuttle service for a convenient stay.

Experience comfort and convenience at Embassy Suites Atlanta- Kennesaw Town Center. Book now for a memorable stay!

Important information:

Guests must be 21 years of age or older in order to check in without a parent or official guardian. Valid ID is required.

Work will be done between 8:00-17:00, Monday through Friday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 553 reviews
Cleanliness: 8.1
Service: 8.8
Location: 8.6
Room Quality: 9.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.3
Overall Experience: 8.7
A
Avery • couple • us
10
2026-10-21 • via Nuitee
W
Walter • couple • us
9
2026-10-19 • via Nuitee
S
Samantha • couple • us
10
Best hotel experience in a long time 10/10!!!
Pros:

Close by to several food locations, breakfast, comfortable bed, clean room, friendly staff.

Cons:

Nothing.

2026-10-19 • via Nuitee
J
Joyce • couple • us
10
2026-10-15 • via Nuitee
J
Joyce • couple • us
10
The room that we have during that stay is ok but the bathroom has a few hairs on the floor. We don’t have extra toilet
Pros:

It was close to kennesaw state university and the stadium

Cons:

The front desk customer service during the day is not pleasant at all.

2026-10-15 • via Nuitee
B
Brittany • family_with_children • us
10
2026-10-13 • via Nuitee
M
Mary • extended_group • us
9
Clean, comfortable place to stay with nice free breakfast.
Pros:

Clean room, very comfortable beds, nice breakfast, courteous staff.

Cons:

Nothing.

2026-10-08 • via Nuitee
J
James • solo_traveller • us
9
Pros:

Great customer service. The room was clean and comfortable. I like the amenities the hotel offers and the parking was reasonable.

2026-10-07 • via Nuitee
D
David • family_with_children • us
6
Pros:

The breakfast was wonderful and all the staff were amazing.

Cons:

The hallway to our room had trash for both days we stayed, the couch was stained and the bedsheets for the pull out couch were very oversized and had been zipped in a bag so they were very musk. The hallway smelled of sour milk.

2026-09-19 • via Nuitee
M
Miata • couple • us
10
Pretty nice! My daughter enjoyed her staycation
Pros:

Everything!!!

Cons:

The only issue i had was ding dong ditching and little kids kicking on my door

2026-09-17 • via Nuitee
S
Sandra B • solo_traveller • us
3
Very disappointed, sorry I wasted my money.
Pros:

The food was very good. The crowded, disorganized access to the buffet was awful. There was no accessibility provision for someone using a cane or crutches. Almost impossible to find a seat. You should offer room service for those who need it.the in-room coffee maker had only 1 pod for coffee on my 2nd day. Also not provided 2 fresh water glasses on 2nd day. The TV channel selection was very poor. Based on photos shown on website, I expected accessibility features in the bathroom, but there were none. The towels were lightweight and rough. The ‘communal’ soap and lotion dispensers are a very bad idea - great potential for spreading germs or even contamination. I’m surprised the health department permits them. First hotel I’ve ever stayed in that did not offer complimentary shower cap and hair dryer.

Cons:

See above. The value for cost was totally unsatisfactory. First time I’ve stayed at Embassy Suites in years and I was stunned by the decline in quality. Looks great on the surface, but every aspect of customer care is below expectation. I can’t believe I wasted almost $500 on such low quality.

2026-09-16 • via Nuitee
F
Fuller • couple • us
10
It was a good safe stay.
Pros:

Location

Cons:

Lack of parking

2026-09-13 • via Nuitee
C
Carla • couple • us
10
2026-09-07 • via Nuitee
K
Karol • family_with_children • us
10
2026-08-31 • via Nuitee
T
Toronto • couple • us
10
2026-08-29 • via Nuitee
O
Orlando • solo_traveller • us
10
Will be repeating visitor for future stays
Pros:

Staff were all very nice and welcoming

2026-08-27 • via Nuitee
B
Battle • couple • us
10
A must STAY😘
Pros:

Customer service was the best!!!

Cons:

Nothing🤭 I did ask for a charger that they didn’t have but it’s my fault not theirs🤭

2026-08-26 • via Nuitee
T
Taylor • family_with_children • us
6
Pros:

It was clean, friendly staff, great breakfast.

Cons:

Paying to park when you already pay so much to stay. The fire alarm went off and we never saw an employee to know what was going on.

2026-08-24 • via Nuitee
J
Jamie • family_with_children • us
6
2026-08-03 • via Nuitee
K
Kathy • solo_traveller • us
9
2026-07-24 • via Nuitee