Holiday Inn Express & Suites - Spartanburg-North by IHG

Hotels
•
Holiday Inn Express
8.5 (552 reviews)
161 Sha Lane , Spartanburg , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean, recently renovated rooms
Friendly, helpful staff (maintenance and breakfast attendants highlighted)
Good/delectable breakfast most guests praised
Good value/price for the stay
Indoor pool and pleasant amenities (fruit-infused water)
Convenient highway access
Cons:
Noise from nearby highway/trucks at night
Cleanliness lapses: dirty carpet, roach in dining area, bathroom floor cleaning issue
Pancake machine/food option complaints (limited egg offerings)
Limited parking due to oversized vehicles
Some dated/noisy appliances (microwave/refrigerator) and occasional low water pressure

Categories

Cleanliness
7
Mixed reports: several guests praised clean rooms, but multiple complaints about dirty carpet, a roach in the dining area, and a bathroom floor mopped with a dirty mop indicate below-average cleanliness.
Service
9.3
Multiple strong positive mentions: staff were friendly and helpful, specific praise for maintenance, breakfast attendants, and night worker who went above and beyond; one receptionist appeared indifferent but overall service was excellent.
Location
7.8
Conveniently located and easily accessible from the highway, but several guests complained about proximity to a busy interstate and truck noise making rooms noisy; overall location is mixed.
Room Quality
8.4
Generally recently renovated, comfortable and clean rooms reported by many, though some issues noted (soft beds for some, carpet needing replacement, occasional bugs).
Amenities
8.6
Positive amenities include an indoor pool and fruit-infused ice water; some negatives such as noisy/aged appliances, pancake machine issue and limited parking due to oversized vehicles.
Value for Money
9
Multiple reviewers noted good price and value for what was offered; guests felt they 'paid the price' for a nice place and commented the price was right.
Food and Beverage
9.2
Breakfast repeatedly praised as good/delicious with well-stocked offerings and standout staff service; minor complaints about limited egg options and pancake machine.
Overall Experience
8.7
Predominantly positive stays with helpful staff, good breakfast, clean renovated rooms and a pool; issues like noise, occasional cleanliness lapses and minor maintenance concerns temper some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location and Modern Amenities

Located just a short drive from downtown Spartanburg, South Carolina, Holiday Inn Express & Suites - Spartanburg-North offers easy access to local attractions like the Spartanburg Art Museum. The hotel features spacious rooms equipped with high-speed wireless Internet and convenient microwave ovens.

Recreation and Relaxation Options

Guests can enjoy a workout at the on-site fitness center or take a refreshing dip in the indoor pool. Additionally, children's activities are available to keep the little ones entertained while parents unwind.

Nearby Attractions and Shopping

Explore nearby sights such as the Chapman Cultural Center and Cowpens National Battlefield, or indulge in some retail therapy at the Gaffney Prime Shopping Outlets. Experience comfort and convenience at Spartanburg-North Holiday Inn Express Hotel and Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 552 reviews
Cleanliness: 7
Service: 9.3
Location: 7.8
Room Quality: 8.4
Amenities: 8.6
Value for Money: 9
Food and Beverage: 9.2
Overall Experience: 8.7
R
Rebecca • family_with_children • us
10
Will stay again
Pros:

Price was great. Service was outstanding. Friendly staff. Breakfast had many options, hot and cold. Rooms and property were clean.

2026-11-02 • via Nuitee
C
camy • solo_traveller • us
5
2026-11-01 • via Nuitee
R
Robin • couple • us
10
Great stay I will definitely return….Staff was great
Pros:

Very clean and comfortable great location

2026-11-01 • via Nuitee
J
Jeffrey • couple • us
10
Pros:

Breakfast was good

Cons:

Nothing

2026-10-26 • via Nuitee
T
Tara • couple • us
8
2026-10-18 • via Nuitee
R
richie • solo_traveller • us
8
2026-10-17 • via Nuitee
T
Teresa • couple • us
7
Will not return
Pros:

Convenient location

Cons:

The entire 5th floor smelled like marijuna Very strong smell.

2026-10-15 • via Nuitee
G
Gregory • family_with_children • us
4
Cons:

To close to the highway trucks ran all night couldn’t sleep and I had to keep going back downstairs because room cards kept deactivating

2026-10-15 • via Nuitee
D
Derek • couple • us
10
2026-10-11 • via Nuitee
R
Rebecca • solo_traveller • us
9
Nice clean room
Pros:

It was clean and very comfortable. The price was right.

Cons:

Breakfast was average.

2026-09-17 • via Nuitee
M
Maugherman • solo_traveller • us
10
Great place to stay,but!
Pros:

I liked pretty much everything.

Cons:

My only negative is that pancake machine. Please bring back the waffle machine.

2026-09-14 • via Nuitee
N
Nanette • solo_traveller • us
10
Great for a single day stay
Pros:

Easily accessible from the highway. The room was recently renovated, clean, and comfortable. The staff checked me in efficiently. I would use this property again.

Cons:

There were limited spots because the oversized vehicles took up multiple spots.

2026-09-07 • via Nuitee
M
Monica • couple • us
7
Pros:

Bed was comfortable

Cons:

Carpet needs replaced. Dirty

Roach bug in the dining area

2026-09-02 • via Nuitee
M
Mike • solo_traveller • us
10
2026-08-31 • via Nuitee
M
Mike • solo_traveller • us
10
2026-08-31 • via Nuitee
A
Angela • couple • us
8
2026-08-25 • via Nuitee
R
Ros • solo_traveller • us
8
Pros:

Quiet and staff friendly

Cons:

The sound of the highway to loud. The hallway was a tad dirty. Construction workers brought dirt in with them. Pancakes were to doughie. The appliances need to be replaced. Microwave making noise and refrigerator was lop sided.

2026-08-22 • via Nuitee
C
Carrie • solo_traveller • us
10
Pros:

Nice rooms. Inside pool. Free breakfast.

Cons:

The only minor complaint we had is that the receptionist on duty when we checked in didn't really welcome us. It was as if she was just doing the minimum to fulfill her job duties.

2026-08-13 • via Nuitee
J
Jeffrey • solo_traveller • us
10
Spartanburg Express
Pros:

We payed the price for really nice place everything was good the location wasn't the best. Breakfast was great, can't remember the black woman name but she done a great job on Breakfast..

Cons:

Location

2026-08-08 • via Nuitee
P
Patricia • couple • us
8
2026-08-03 • via Nuitee