Candlewood Suites Harrisburg I-81 Hershey Area by IHG

Hotels
•
Candlewood Suites
8.2 (501 reviews)
504 North Mountain Road , Harrisburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty rooms
Unpleasant smells

Categories

Cleanliness
5.7
Multiple reviews cited unsanitary conditions, including black mold and filth.
Service
9.7
Staff were friendly and check-in was easy, although there were issues with room service communication.
Location
9.7
Convenient location close to shopping and attractions.
Room Quality
7.2
Rooms reported to be dated with unpleasant smells, impacting overall comfort.
Amenities
8.2
Amenities were included but overall inadequate, particularly regarding cleanliness and equipment.
Value for Money
7.7
Good deal for the area, but compromises on quality and cleanliness affect perceived value.
Food and Beverage
8.7
No specifics regarding food and beverage were mentioned; standard quality expected.
Overall Experience
8.7
Mixed experiences with staff and location; significant cleanliness issues detracted from stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:54

Property Description

Spacious Accommodations with Kitchenette and Entertainment

The Candlewood Suites Harrisburg provides guests with spacious accommodations featuring a fully equipped kitchenette and a DVD player, perfect for a comfortable and convenient stay.

Indoor Pool, Hot Tub, and Fitness Center

Guests can enjoy the hotel's indoor pool, hot tub, and 24-hour fitness center, ideal for relaxation and staying active during their visit.

Convenience and Entertainment Options

With amenities like free Wi-Fi, a terrace with barbecue grills, and a 24-hour convenience store offering frozen meals and snacks, the hotel ensures that guests have everything they need for a pleasant stay.

Book your stay at Candlewood Suites Harrisburg now for a memorable and enjoyable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that pool parties are not permitted at the hotel. Non guests are not permitted in the pool area.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 501 reviews
Cleanliness: 5.7
Service: 9.7
Location: 9.7
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.7
C
crystal • family_with_children • us
5
We didn't stay, we left. After trying to make due.
Cons:

Carpet was dirty, front desk person came to vacuum. Sheets smelled clean but had multiple hairs on both beds. Room was super hot, could not get cooled down. Kitchen not adequately stocked with basic necessities.

2026-02-10 • via Nuitee
J
Jamey • family_with_children • us
1
I wish someone offered to make adjustments or let us out of the reservation.
Cons:

I bought and booked two rooms on the same transaction so that my kids would be close to us, They didn't even put us on the same floor and made no attempts to fix it. When checking in we waited 30 minutes along with other customers that were visibly frustrated. I was on the elevator with a guy that said he was on his third room, stench, roaches and a drain that didn't work.

2026-02-09 • via Nuitee
J
jacob • solo_traveller • us
8
For the price it was great.
Pros:

The woman at the front desk was amazing.

2026-01-19 • via Nuitee
R
Riki • couple • us
6
Pros:

Nothing ,

2026-01-19 • via Nuitee
M
Mackenzie • couple • us
8
2026-01-19 • via Nuitee
R
Robin • solo_traveller • us
8
2026-01-19 • via Nuitee
M
Margo • couple • us
5
Pros:

The front desk staff was great.

Cons:

The pool wasn’t working, there was no coffee or continental breakfast served as stated. Saw several baby roaches in the kitchen area and mold in the tub.

2026-01-19 • via Nuitee
L
Laurie • family_with_children • us
4
I was disappointed
Cons:

Our room smelled like weed and there was a pair of dirty underware left behind the bathroom door.

2026-01-19 • via Nuitee
M
Melissa • couple • us
9
Pros:

N/a

Cons:

N/a

2026-01-19 • via Nuitee
A
Adam • family_with_children • us
2
Pros:

I been staying here for 10 years and this is my worst experience. The tile outside shower was broke and blood on the comforter when we went in the room.

Cons:

Blood on sheets and blankets when we entered room. Only needed one bed so we used the other one

2026-01-18 • via Nuitee
T
Timothy • solo_traveller • us
4
I will probably stay somewhere else next time
Pros:

Nice bed, sheets and pillows

Cons:

Tv didn’t work, water pressure was bad, the room smelled, and the elevator didn’t work in the morning

2026-01-01 • via Nuitee
J
James • couple • us
8
A good price for a nice stay.
Pros:

Convenient and close to shopping.

2025-12-28 • via Nuitee
J
jeanien • couple • us
10
2025-12-13 • via Nuitee
D
Daniel • couple • us
10
Overnight stay
Pros:

Great stay and nice check-in staff, Easy parking

Cons:

Nothing

2025-11-26 • via Nuitee
A
Audree • extended_group • us
8
2025-11-19 • via Nuitee
H
Hope • couple • us
8
2025-11-12 • via Nuitee
C
Carlo • solo_traveller • us
8
2025-11-09 • via Nuitee
B
Blue • family_with_children • us
1
2025-11-04 • via Nuitee
D
D272JNtylerc • Solo travel
10
Fantastic Stay In Hershey!
Pros:

My experience at this property from start to finish was nothing less than stellar, the front desk agent, Lisette, handled my reservation with care, and really made me feel like I was welcome. The room was kept immaculate in every sense of the world. I would recommend anyone staying in the Hershey area stay at this hotel!

2025-10-31 • via Tripadvisor
N
Nancy • couple • us
5
2025-10-13 • via Nuitee