Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good amenities
Responsive staff
Cons:
Noisy environment
Issues with cleanliness

Categories

Cleanliness
6.23
There were reports of cigarette smell in corridors and some rooms, and general cleanliness was questioned.
Service
8.2
Staff was described as kind and responsive, addressing issues promptly.
Location
7.24
Position is somewhat distant from the city center but close to the metro.
Room Quality
7.69
Rooms were noted for being large and comfortable, but there were complaints about lighting and temperature issues.
Amenities
8.72
Facilities like sauna, pool, and a nice restaurant were positively mentioned.
Value for Money
7.18
Guests felt the hotel was overpriced compared to the experience.
Food and Beverage
7.73
Breakfast choices were limited but generally satisfactory.
Overall Experience
7.8
Guests had mixed experiences but some indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:53

Property Description

Luxurious Amenities

Vitosha Park Hotel offers a range of luxurious amenities including a modern spa, free gym access, and a refreshing swimming pool. Guests can also enjoy live music at the night bar and unwind at the lobby bar with delicious cocktails.

Culinary Delights

Indulge in a culinary journey at the hotel's two restaurants serving Bulgarian, Italian, and European cuisine. Experience a cozy and private dining atmosphere at the new restaurant Piаmonte or grab a drink at the small bar on the mezzanine floor.

Convenience and Accessibility

Located near G.M. Dimitrov Subway Station, this hotel provides easy access to Sofia's city center and the airport. With the Winter Palace and Arena Armeec Hall just a kilometer away, guests can explore the city with convenience.

Experience luxury, convenience, and culinary delights at Vitosha Park Hotel. Book your stay now for a memorable experience!

Important information:

Please note that a swimming cap is mandatory for guests who wish to use the pool.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOF

Location

Guest Reviews

7.6
Based on 1191 reviews
Cleanliness: 6.23
Service: 8.2
Location: 7.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 7.18
Food and Beverage: 7.73
Overall Experience: 7.8
F
Fra_98 • couple • it
8
Hotel carino in zona tranquilla a Sofia
Pros:

Hotel tutto sommato carino.
Apprezzati i servizi come piscina, spa e la zona night dell'hotel

Cons:

La pulizia in generale potrebbe essere migliore. Trovare in un hotel a 4 stelle le poltroncine in camera tutte macchiate non è il massimo. Il servizio in camera è disponibile solo in una limitata fascia oraria.
Il frigo bar era vuoto.

2026-10-29 • via Nuitee
D
Diyan • solo_traveller • bg
3
2026-10-29 • via Nuitee
S
Sophia • solo_traveller • gb
8
Pros:

Great staff.

2026-10-29 • via Nuitee
Y
Yoel • extended_group • il
2
2026-10-29 • via Nuitee
M
Miroslav • solo_traveller • rs
9
2026-10-28 • via Nuitee
D
D.Dimitrov • family_with_children • bg
9
2026-10-28 • via Nuitee
K
Koritarova • couple • bg
8
Pros:

I liked the staff, and the hotel itself had everything i needed, shampoo,body wash, hairdryer. Coffee and tea in the room. The restaurant was okay, not a large variety of food but what they did have was delicious. The restaurant's staff was friendly and answered any questions we had regarding the menu.

Cons:

They could have a better quality coffee machine and provide bottled water (at least two)

2026-10-28 • via Nuitee
Ивелина • couple • bg
6
2026-10-27 • via Nuitee
N
NKra • family_with_children • bg
6
2026-10-25 • via Nuitee
D
dr.Heavy • solo_traveller • cz
8
Nice Mountain View
Pros:

It was OK

Cons:

It was OK

2026-10-24 • via Nuitee
D
Domas Strazdas • family_with_children • lt
10
Menschlich und Verständnisvoll, perfekt für Entspannung
Pros:

Sehr freundliches Personal. Wir hatten einen kleinen Notfall und das Problem wurde vom Hotel gelöst. Vielen Dank.

2026-10-24 • via Nuitee
A
Agini • solo_traveller • bg
10
2026-10-22 • via Nuitee
Георги Йорданов • family_with_children • bg
1
Pros:

Разочарование!

Cons:

Всичко е пълно разочарование.

2026-10-22 • via Nuitee
J
Justyna • family_with_children • pl
1
Never again
Cons:

Really cold, one window was broken, didn't close properly, heaters didn't work. After complaint they did nothing to fix the problem.
One of elevators didn't work for all stay, we were waiting in a row to get downstairs... Swimming pool was not available due to external problems.
Extremely uncomfortable beds.
Terrible breakfast.

2026-10-22 • via Nuitee
H
Hodzhov • solo_traveller • gb
10
2026-10-21 • via Nuitee
V
Victoria • couple • bg
1
2026-10-21 • via Nuitee
D
Dansholm • extended_group • no
2
Bizarre. Would not recommend staying at the hotel if you value your sanity. Everything else is fine.
Pros:

The lobby, restaurants and spa are quite nice, equivalent to the 4 stars advertised. The breakfast is good and the spa center is pleasant with a nice variety of treatments and kindly staff (though their booking site connected to the hotel also does not work).

Cons:

The bathroom was dirty, unidentifiable grime lurked in every corner of the shower, the walls in the room were dirty, the air-conditioning did not work, and the bottom shelf in the cupboard was broken, hanging off exposed hinges. There were no cups in the room, no water, nothing that would indicate this was anything but a 2 star motel. Room service via their QR code did not work. Out of two available elevators one was broken in this ten floor building. The stairs only go to the second floor. The staff may be kind and professional or deeply uninterested depending who you speak to, but it's pointless to make your complaints known either way.

2026-10-21 • via Nuitee
Веселка • family_with_children • bg
10
Pros:

Избрахме хотела заради локацията до медицински център, в който се лекуваше наш близък. Хотелът е тих и имахме възможност да се наспиваме, което беше най - важното за нашия престои, за да можем на следващия ден да сме полезни. Стаите са чисти, работещите са любезни, матраците са удобни. Локацията в парк допринася за тишина и пълноценна почивка по всяко време.

Cons:

Всичко беше наред

2026-10-20 • via Nuitee
M
MariusT71 • solo_traveller • ro
9
2026-10-19 • via Nuitee
A
Adam • couple • gb
3
Too many issues. Price was competitive but I'll pay more next time to stay somewhere better.
Pros:

No issues with the bed.

Cons:

Room often left without toilet paper, had to keep going to reception to request some.
The hotel had hot water issues for several days which was super annoying. Reported an issue with our sink several times but it was never fixed. I was led to believe that the Spa facilities were included but actually no, other than the freezing cold swimming pool you have to pay extra to access the sauna.

2026-10-19 • via Nuitee